IT Operations Specialist

The Role

In this role, you’ll be responsible for the lifecycle of the hardware that powers development and field operations across the globe. You will also be responsible for managing digital access internally, as well as externally. We are looking for a versatile professional with a background that spans both hardware and software administration.

Your core responsibilities will include:

• Global procurement and logistics: Sourcing, configuring, and distributing laptops (Windows/Linux) and mobile devices for staff in Poland and across African offices.
• Keeping track of the inventory: Knowing exactly where every piece of equipment is, what condition it’s in, and what happens the moment it breaks.
• Security enforcement: Auditing and enforcing the personal computer security policy (FDE, handling of secrets).
• Access Control: Handling onboarding, offboarding, and access to internal platforms.
• Android MDM: Managing a custom Mobile Device Management (MDM) service, built on the Android Management API. You will handle the procurement and logistics of devices used in public health projects in the field. While this is an IT Operations role, the ability to read, write, and maintain the code of the custom MDM platform would be a big bonus.

Requirements

• High level of trust: You will have access to the most sensitive layers of the operation. Absolute integrity is non-negotiable.
• Experience with IT administration: At least 4 years of industry experience are required. A proactive, opinionated approach is expected, along with a clear vision and knowledge of modern tooling and the ability to establish robust conventions for access management and security.
• Technical Proficiency: Proficiency in core technologies, including Git for version control, scripting, and networking fundamentals.
• Versatility: Comfort managing a fleet of Windows, Linux, and Android devices.
• Language: Working proficiency (≥C1) in English.

Bonus: server infrastructure and willingness to travel

Core medical services run on custom Kubernetes clusters hosted across a mix of VM providers and bare-metal servers in Sub-Saharan Africa and beyond, with expansion to new countries underway. While not a core requirement, technical expertise to physically install, cable, and configure server racks on-site is a big plus. Willingness to travel to African offices to manage these hardware deployments firsthand is an additional advantage; this added commitment would also come with higher pay.

What you can expect

• Multisport
• Flexible work hours (2–3 days in office)
• High autonomy
• Unusual socially conscious projects with genuine humanitarian purpose
• Little bureaucracy
• Significant ownership