AV & Events Engineer

Asana is looking for an experienced Audio Visual Engineer to join the IT Team and help manage AV and event operations across worldwide offices.

Based in the Warsaw office, you will primarily support conference rooms throughout the EMEA region and oversee team and regional AV events. This role focuses on keeping 100+ Zoom Rooms throughout Europe and APAC fully operational, while assisting with customer-facing events, Team All Hands, regional syncs, and senior leadership AV needs, including travel.

You ask questions and confidently admit when you do not have all the answers. You enjoy collaborating with others rather than working in isolation, but can work independently when necessary. While you are precise and detail-oriented, you can also think creatively and push boundaries when necessary. In addition to proven success, you have a passion for technology and believe that hard work and fun are equally important.

This role has an office-centric schedule in Warsaw, with an expectation of working from the office 5 days a week. These are critical times for testing, maintenance, and repairs.

What you’ll achieve

• Collaborate with stakeholders to ensure specific event-technology needs are met.
• Perform daily checks of conference rooms and presentation spaces to ensure full functionality.
• Operate a wide range of A/V equipment, including Zoom, Crestron, QSYS, Logitech, and Neat.
• Plan and support events ranging from 300+ person internal and external events to small team meetings.
• Edit videos using Adobe Creative Suite and help maintain a living video library.
• Troubleshoot A/V and network-related issues affecting event setups and performance.
• Maintain detailed technical documentation, including runbooks and troubleshooting guides.
• Develop on-the-fly solutions for events, train end users for DIY events, and act as an escalation point for video-conferencing IT support tickets in the EMEA region.

About you

• 5+ years of experience servicing Video Conferencing rooms and/or providing L2/L3 IT support for A/V.
• Experience in corporate live events, conference center operations, or hotel A/V support is a plus.
• Proven ability to manage multiple projects under tight deadlines in a fast-paced environment.
• Strong problem-solving skills and ability to develop creative solutions.
• Flexible schedule for occasional night/weekend maintenance or travel to other offices for support.
• Proficiency with event production and conferencing technology: Yamaha, Tricaster, Blackmagic ATEM, Neat, Logitech, Poly, Crestron, and Zoom Rooms.
• Experience with collaboration and ticketing software, including GSuite and Asana.
• Event coordination and project-management skills with attention to detail.
• Ability to communicate clearly and comfortably with executives, vendors, and customers with varying technical backgrounds.
• Effective communication skills and familiarity with presentation and media-editing tools, including Google Slides, PowerPoint, Premiere, Final Cut Pro, and Photoshop.

Candidates who are interested but do not meet every listed requirement are still encouraged to apply.

What we’ll offer

• Generous, transparent, and fair compensation system.
• Contract of Employment, with the option of 50% tax-deductible costs for author’s-rights usage in applicable roles.
• Health insurance with dental and travel coverage (Lux Med).
• Breakfast and lunch catering on days worked from the office.
• Career growth budget.
• Home office setup budget.
• Gym/Fitness reimbursement.
• Fertility healthcare and family-forming support with Carrot.
• Mental Health Support in Modern Health.
• Group life insurance.
• MacBooks with all necessary accessories.

The estimated base salary range is 20,800–22,980 PLN gross monthly on a Contract of Employment (UoP). Actual base salary varies based on factors and individual qualifications assessed during the interview process; the listed range is a guideline and may be modified.

Total compensation consists of base salary and equity (RSUs).