Salesforce Solution Architect with Agentforce

We are seeking a skilled Salesforce Solution Architect with hands-on Agentforce expertise to design, implement and scale AI-powered autonomous agent solutions on the Salesforce platform.

This role focuses on establishing and leading an Agentforce Center of Excellence (CoE), defining best practices, reusable frameworks and governance standards for AI agent development. The candidate will guide developers and consultants to deliver Agentforce solutions aligned with business goals and measurable automation outcomes.

This role offers the opportunity to shape AI-driven automation on the Salesforce platform and unlock the potential of autonomous AI agents.

Responsibilities

• Lead and grow the Agentforce Center of Excellence (CoE), providing leadership and direction to developers, consultants and technical professionals focused on AI agent solutions.
• Design and develop core architecture for Agentforce-based solutions, including autonomous agents, agent actions, topics and integration with Salesforce Data Cloud and Einstein AI.
• Develop reusable Agentforce patterns, reference architectures and accelerators for training materials, delivery templates and documentation.
• Define and enforce best practices for Agentforce architecture, prompt engineering, agent testing and responsible AI governance.
• Communicate with client managers and development teams to align IT strategies with organizational mission and stakeholder needs.
• Promote Agentforce capabilities and adoption of AI agent frameworks, driving innovative solution designs that meet business objectives.
• Stay current with Agentforce platform updates, the Salesforce AI roadmap and agentic AI industry trends to enhance CoE offerings and delivery capabilities.
• Oversee technological risks, make informed decisions with stakeholders and translate design concepts into operational IT solutions.
• Deliver enhancements, perform system maintenance and provide optimization and refactoring support.

Requirements

• Proficient experience in Salesforce solution architecture with hands-on expertise in Agentforce, including autonomous agents, agent actions, topics and channels.
• Proven record of leading technical teams and delivering Salesforce AI/automation projects, with willingness to establish and run an Agentforce CoE.
• Strong expertise in Salesforce Data Cloud, Einstein AI and integrations between Agentforce agents and external systems.
• Knowledge and experience in AI-driven process automation, prompt engineering and large language model (LLM) integration within the Salesforce ecosystem.
• Extensive Salesforce platform expertise, particularly in Agentforce, Einstein Copilot and Salesforce Flow, including the capabilities and limitations of autonomous agent orchestration and multi-agent architectures.
• Salesforce AI Associate or AI Specialist Certification.
• Salesforce Certified Platform App Builder or Salesforce Certified Application Architect.
• Excellent problem-solving and analytical skills to troubleshoot platform limitations and translate business needs into viable technical solutions.
• Ability to remain focused under tight deadlines with a proactive approach.
• Strong English communication skills at B2+ level for interaction with managerial levels, development teams and stakeholders.

Nice to have

• Experience with Salesforce MuleSoft, Data Cloud certifications or an Agentforce Accredited Professional credential.

Benefits

• Hybrid-by-design work model and the opportunity to work remotely within Poland.
• Opportunity to work abroad for up to 60 days annually.
• Business-driven relocation opportunities.
• Career development programs, thought leadership, mentoring, soft-skills and well-being programs.
• Certification opportunities in Anthropic, Gemini, GCP, Azure and AWS.
• English classes.
• Stable pay.
• Participation in the Employee Stock Purchase Plan with a 15% discount.
• Benefits package including health insurance, multisport and shopping vouchers.
• Referral bonuses up to $2,000.
• Offices with entertainment and relaxation zones, table tennis, football, free snacks and coffee.
• Corporate, social and well-being events.

Benefits listed above are available to employees only.

Contractor engagement is available; B2B cooperation terms are agreed individually.

Only selected candidates will be contacted.