Salesforce Solution Architect with Agentforce

We are seeking a skilled Salesforce Solution Architect with hands-on Agentforce expertise to design, implement, and scale AI-powered autonomous agent solutions on the Salesforce platform.

This role focuses on establishing and leading an Agentforce Center of Excellence (CoE), defining best practices, reusable frameworks, and governance standards for AI agent development. The successful candidate will guide developers and consultants to deliver Agentforce solutions aligned with business goals and measurable automation outcomes.

Responsibilities

• Lead and grow the Agentforce Center of Excellence (CoE), providing leadership and direction to developers, consultants, and technical professionals focused on AI agent solutions.
• Design and develop the core architecture for Agentforce-based solutions, including autonomous agents, agent actions, topics, and integrations with Salesforce Data Cloud and Einstein AI.
• Develop reusable Agentforce patterns, reference architectures, and accelerators for training materials, delivery templates, and documentation.
• Define and enforce best practices for Agentforce architecture, prompt engineering, agent testing, and responsible AI governance.
• Communicate regularly with client managers and development teams to align IT strategies with the organization’s mission and stakeholder needs.
• Promote Agentforce capabilities and AI agent frameworks, driving adoption and innovative solution designs that meet business objectives.
• Stay current with Agentforce platform updates, the Salesforce AI roadmap, and agentic-AI industry trends to enhance CoE offerings and delivery capabilities.
• Oversee technological risks, make informed decisions with stakeholders, and ensure design concepts are translated into operational IT solutions.
• Deliver enhancements, perform system maintenance, and provide optimization and refactoring support.

Requirements

• Proficient Salesforce solution architecture experience with hands-on Agentforce expertise, including autonomous agents, agent actions, topics, and channels.
• Proven record of leading technical teams and delivering Salesforce AI or automation projects, with willingness to establish and run an Agentforce CoE.
• Strong expertise in Salesforce Data Cloud, Einstein AI, and integrations between Agentforce agents and external systems.
• Knowledge and experience in AI-driven process automation, prompt engineering, and large language model (LLM) integration in the Salesforce ecosystem.
• Extensive Salesforce platform expertise, particularly in Agentforce, Einstein Copilot, and Salesforce Flow, including autonomous-agent orchestration and multi-agent architectures.
• Salesforce AI Associate or AI Specialist Certification.
• Salesforce Certified Platform App Builder or Salesforce Certified Application Architect certification.
• Excellent problem-solving and analytical skills to resolve platform limitations and translate business needs into technical solutions.
• Ability to work effectively under tight deadlines with a proactive approach.
• Strong English communication skills at B2+ level.

Nice to Have

• Experience with Salesforce MuleSoft, Data Cloud certifications, or an Agentforce Accredited Professional credential.

Benefits

• Hybrid work model and remote-work opportunity within Poland.
• Opportunity to work abroad for up to 60 days annually.
• Business-driven relocation opportunities.
• Career development programs, thought leadership, mentoring, soft-skills, and well-being programs.
• Certification opportunities in Anthropic, Gemini, GCP, Azure, and AWS.
• English classes.
• Stable pay.
• Participation in the Employee Stock Purchase Plan with a 15% discount.
• Benefits package including health insurance, multisport, and shopping vouchers.
• Referral bonuses up to $2,000.
• Offices with entertainment and relaxation zones, table tennis, football, and free snacks and coffee.
• Corporate, social, and well-being events.

Benefits listed above are available to employees only. Contractor engagements are also possible; B2B cooperation terms are agreed individually. Only selected candidates will be contacted.