Salesforce Solution Architect with Agentforce

We are seeking a skilled Salesforce Solution Architect with hands-on Agentforce expertise to design, implement, and scale AI-powered autonomous-agent solutions on the Salesforce platform.

This role focuses on establishing and leading an Agentforce Center of Excellence (CoE), defining best practices, reusable frameworks, and governance standards for AI-agent development. The successful candidate will guide developers and consultants to deliver Agentforce solutions aligned with business goals and measurable automation outcomes.

Responsibilities

• Lead and grow the Agentforce Center of Excellence (CoE), providing leadership and direction to developers, consultants, and technical professionals focused on AI-agent solutions.
• Design and develop core architecture for Agentforce-based solutions, including autonomous agents, agent actions, topics, and integration with Salesforce Data Cloud and Einstein AI.
• Develop reusable Agentforce patterns, reference architectures, and accelerators for training materials, delivery templates, and documentation.
• Define and enforce best practices for Agentforce architecture, prompt engineering, agent testing, and responsible AI governance.
• Communicate with client managers and development teams to align IT strategies with organizational mission and stakeholder needs.
• Promote Agentforce capabilities and AI-agent frameworks, driving adoption and innovative solution designs that meet business objectives.
• Track Agentforce platform updates, the Salesforce AI roadmap, and agentic-AI trends to enhance CoE offerings and delivery capabilities.
• Manage technological risks with stakeholders and translate design concepts into operational IT solutions.
• Deliver enhancements, perform system maintenance, and provide optimization and refactoring support.

Requirements

• Proficient Salesforce solution architecture experience with hands-on Agentforce expertise, including autonomous agents, agent actions, topics, and channels.
• Proven experience leading technical teams and delivering Salesforce AI or automation projects, with willingness to establish and run an Agentforce CoE.
• Strong expertise in Salesforce Data Cloud, Einstein AI, and integrations between Agentforce agents and external systems.
• Knowledge and experience in AI-driven process automation, prompt engineering, and large language model (LLM) integration in the Salesforce ecosystem.
• Extensive Salesforce platform expertise, particularly in Agentforce, Einstein Copilot, and Salesforce Flow, including the capabilities and limitations of autonomous-agent orchestration and multi-agent architectures.
• Salesforce AI Associate or AI Specialist Certification.
• Salesforce Certified Platform App Builder or Salesforce Certified Application Architect certification.
• Excellent problem-solving and analytical skills to troubleshoot platform limitations and translate business needs into technical solutions.
• Ability to remain focused under tight deadlines with a proactive approach.
• Strong English communication skills at B2+ level for interaction with managerial levels, development teams, and stakeholders.

Nice to have

• Experience with Salesforce MuleSoft.
• Data Cloud certifications or an Agentforce Accredited Professional credential.

We offer

• Hybrid work model and the opportunity to work remotely within Poland.
• Opportunity to work abroad for up to 60 days annually.
• Business-driven relocation opportunities.
• Career development programs, thought leadership, mentoring, soft-skills, and well-being programs.
• Certification opportunities in Anthropic, Gemini, GCP, Azure, and AWS.
• English classes.
• Stable pay.
• Employee Stock Purchase Plan participation with a 15% discount.
• Benefits package including health insurance, multisport, and shopping vouchers.
• Referral bonuses up to $2,000.
• Offices with entertainment and relaxation zones, table tennis, football, free snacks, and coffee.
• Corporate, social, and well-being events.

Benefits listed above are available to employees only.

Contractor cooperation is available; B2B agreement terms are agreed individually.

Only selected candidates will be contacted.