Salesforce Solution Architect with Agentforce

We are seeking a skilled Salesforce Solution Architect with hands-on Agentforce expertise to design, implement and scale AI-powered autonomous agent solutions on the Salesforce platform. This role focuses on establishing and leading an Agentforce Center of Excellence (CoE), defining best practices, reusable frameworks and governance standards for AI agent development. You will guide developers and consultants to deliver Agentforce solutions aligned with business goals and measurable automation outcomes.

Responsibilities

• Lead and grow the Agentforce Center of Excellence (CoE), providing leadership and direction to developers, consultants and technical professionals focused on AI agent solutions.
• Design and develop the core architecture for Agentforce-based solutions, including autonomous agents, agent actions, topics and integrations with Salesforce Data Cloud and Einstein AI.
• Develop reusable Agentforce patterns, reference architectures and accelerators for training materials, delivery templates and documentation.
• Define and enforce best practices for Agentforce architecture, prompt engineering, agent testing and responsible AI governance.
• Communicate with client managers and development teams to align IT strategies with organizational goals and stakeholder needs.
• Promote Agentforce capabilities and AI agent frameworks, driving adoption and innovative solution designs that meet business objectives.
• Stay current with Agentforce platform updates, the Salesforce AI roadmap and agentic-AI trends to enhance CoE offerings and delivery capabilities.
• Manage technological risks with stakeholders and translate design concepts into operational IT solutions.
• Deliver enhancements, perform system maintenance, and provide optimization and refactoring support.

Requirements

• Proficient Salesforce solution architecture experience with hands-on Agentforce expertise, including autonomous agents, agent actions, topics and channels.
• Proven record of leading technical teams and delivering Salesforce AI or automation projects, with willingness to establish and run an Agentforce CoE.
• Strong expertise in Salesforce Data Cloud, Einstein AI, and integrations between Agentforce agents and external systems.
• Experience with AI-driven process automation, prompt engineering and large language model (LLM) integration in the Salesforce ecosystem.
• Extensive Salesforce platform expertise, particularly Agentforce, Einstein Copilot and Salesforce Flow, including the capabilities and limitations of autonomous-agent orchestration and multi-agent architectures.
• Salesforce AI Associate or AI Specialist Certification.
• Salesforce Certified Platform App Builder or Salesforce Certified Application Architect.
• Excellent problem-solving and analytical skills for troubleshooting platform limitations and translating business needs into technical solutions.
• Ability to remain focused under tight deadlines with a proactive approach.
• Strong English communication skills at B2+ level for collaboration with management, development teams and stakeholders.

Nice to have

• Experience with Salesforce MuleSoft.
• Data Cloud certifications.
• Agentforce Accredited Professional credential.

Benefits

• Hybrid work model and the opportunity to work remotely within Poland.
• Opportunity to work abroad for up to 60 days annually.
• Business-driven relocation opportunities.
• Career development programs, thought leadership, mentoring, soft-skills and well-being programs.
• Certification opportunities in Anthropic, Gemini, GCP, Azure and AWS.
• English classes.
• Stable pay.
• Employee Stock Purchase Plan participation with a 15% discount.
• Benefits package, including health insurance, multisport and shopping vouchers.
• Referral bonuses up to $2,000.
• Offices with entertainment and relaxation zones, table tennis, football, free snacks and coffee.
• Corporate, social and well-being events.
• Benefits are available to employees only.
• Contractor engagement is available; B2B cooperation terms are agreed individually.
• Only selected candidates will be contacted.