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July 18, 2026
IT Specialist
Mid • On-site
Arlington, VA
Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers.
We are seeking an IT Specialist to support corporate IT operations in our Arlington office. This role serves as the primary on-site IT presence and partners closely with the IT Manager based in Pittsburgh to ensure consistent standards, performance, and reliability across locations.
This role is a full-time position located in Arlington, VA and may require up to 10% travel.
Scope of Responsibilities
- Serve as the primary on-site IT resource for the Arlington office.
- Provide technical support for hardware, software, and collaboration platforms.
- Ensure conference rooms, AV systems, and video conferencing technologies operate reliably.
- Troubleshoot and maintain printers, scanners, and office peripherals.
- Deploy, configure, and maintain macOS and Windows endpoints.
- Manage onboarding and offboarding processes, including provisioning and account deactivation.
- Manage hardware lifecycle, imaging, and asset tracking.
- Administer IAM platforms to ensure secure user access.
- Support endpoint management tools such as Mosyle, Intune, and SCCM.
- Assist with cloud and SaaS provisioning and license management.
- Support networking infrastructure, wireless systems, firewalls, and secure connectivity.
- Troubleshoot VPN and remote access issues.
- Apply systems and network security best practices.
- Maintain documentation, SOPs, and knowledge base materials.
- Monitor and respond to alerts within SIEM tools.
- Utilize EDR platforms to ensure endpoint health and security compliance.
- Identify opportunities to improve IT functions and automate manual tasks.
- Coordinate with external vendors and service partners.
- Collaborate closely with the IT Manager to maintain alignment across offices.
Qualifications
Required Skills
- U.S. Citizenship.
- 4+ years in IT operations, systems administration, or technical support.
- Experience deploying and maintaining macOS and Windows hardware using MDM solutions.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, and WiFi management.
- Experience managing IAM solutions including Google Workspace, Okta, and Azure AD/Entra ID.
- Experience with cloud environments such as Google, Azure, and AWS.
- Ability to troubleshoot hardware, office peripherals, and AV equipment.
- Ability to work independently and manage competing priorities.
Desired Skills
- Experience with SIEM or EDR platforms such as Sentinel, CrowdStrike, or Splunk.
- Experience configuring firewalls and network switches.
- Automation and scripting knowledge using Bash or PowerShell.
- Certifications such as CrowdStrike Certified Falcon Administrator (CCFA), Professional Google Workspace Administrator, or Network+.
We firmly believe that past performance is the best indicator of future performance. Candidates who thrive while building solutions to complex problems and are passionate about global security are encouraged to apply.
Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics under applicable law.
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