New offer - be the first one to apply!

July 18, 2026

IT Specialist

Mid • On-site

Arlington, VA

Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers.

We are seeking an IT Specialist to support corporate IT operations in our Arlington office. This role serves as the primary on-site IT presence and partners closely with the IT Manager based in Pittsburgh to ensure consistent standards, performance, and reliability across locations.

This role is a full-time position located in Arlington, VA and may require up to 10% travel.

Scope of Responsibilities

  • Serve as the primary on-site IT resource for the Arlington office.
  • Provide technical support for hardware, software, and collaboration platforms.
  • Ensure conference rooms, AV systems, and video conferencing technologies operate reliably.
  • Troubleshoot and maintain printers, scanners, and office peripherals.
  • Deploy, configure, and maintain macOS and Windows endpoints.
  • Manage onboarding and offboarding processes, including provisioning and account deactivation.
  • Manage hardware lifecycle, imaging, and asset tracking.
  • Administer IAM platforms to ensure secure user access.
  • Support endpoint management tools such as Mosyle, Intune, and SCCM.
  • Assist with cloud and SaaS provisioning and license management.
  • Support networking infrastructure, wireless systems, firewalls, and secure connectivity.
  • Troubleshoot VPN and remote access issues.
  • Apply systems and network security best practices.
  • Maintain documentation, SOPs, and knowledge base materials.
  • Monitor and respond to alerts within SIEM tools.
  • Utilize EDR platforms to ensure endpoint health and security compliance.
  • Identify opportunities to improve IT functions and automate manual tasks.
  • Coordinate with external vendors and service partners.
  • Collaborate closely with the IT Manager to maintain alignment across offices.

Qualifications

Required Skills

  • U.S. Citizenship.
  • 4+ years in IT operations, systems administration, or technical support.
  • Experience deploying and maintaining macOS and Windows hardware using MDM solutions.
  • Strong understanding of TCP/IP, DNS, DHCP, VLANs, and WiFi management.
  • Experience managing IAM solutions including Google Workspace, Okta, and Azure AD/Entra ID.
  • Experience with cloud environments such as Google, Azure, and AWS.
  • Ability to troubleshoot hardware, office peripherals, and AV equipment.
  • Ability to work independently and manage competing priorities.

Desired Skills

  • Experience with SIEM or EDR platforms such as Sentinel, CrowdStrike, or Splunk.
  • Experience configuring firewalls and network switches.
  • Automation and scripting knowledge using Bash or PowerShell.
  • Certifications such as CrowdStrike Certified Falcon Administrator (CCFA), Professional Google Workspace Administrator, or Network+.

We firmly believe that past performance is the best indicator of future performance. Candidates who thrive while building solutions to complex problems and are passionate about global security are encouraged to apply.

Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics under applicable law.

Similar jobs you might like

Technology

Air

Senior Data Platform Engineer

Senior

On-site

Pittsburgh, PA

🏢 Summary: Full-time Data Platform Engineer role focused on designing and scaling cloud-based data platforms that power AI/ML and analytics solutions for government market intelligence. The position involves building and maintaining data pipelines, enhancing platform architecture, and collaborating cross-functionally to deliver secure, reliable, and high-quality data solutions. Based in Pittsburgh with limited travel, this role requires strong expertise in Python, SQL, big data frameworks, and cloud-native architectures. 🗂️ Requirements: U.S. Citizenship, Bachelor's degree in Computer Science, Mathematics or related technical field, 5+ years experience building and maintaining scalable data platforms or services, Strong proficiency in Python, Strong proficiency in SQL, Experience architecting and implementing data pipeline frameworks including orchestration, Understanding of data security and governance best practices, Hands-on experience with big data frameworks, Knowledge of cloud-native data lake or lakehouse architectures, Ability to support AI, machine learning, data science, and web application data needs 📃 Skills: Python, SQL, Apache, Spark, AWS, AI, MachineLearning, DataScience, DataPipelines, Cloud, DataLake, Lakehouse 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking an exceptional and experienced data platform engineer who shares our passion and obsession with quality. You'll be a core member of our product and engineering team dedicated to helping our clients replace time-consuming, manual processes to reach informed, real-time decisions about government markets, competitors, and agency relationships. We need a skilled and dedicated engineer to join our team to lead us in uncovering truth and meaning in data. You must be hands-on with a strong understanding of both data platforms and cloud infrastructure. You must also have strong interpersonal skills to work cross-functionally across internal teams as well as directly with end users and Air platform SMEs. In order to do this job well, you must be a curious and eager problem solver with a hunger for delivering high-quality data solutions. You have a passion for great work and nothing less than your best will do. You share our intolerance of mediocrity and produce simple solutions to complex problems. Knowing there are always multiple answers to a problem, you know how to engage in a constructive dialogue to find the best path forward. This role is a full-time position located out of our office in Pittsburgh, PA. This role may require up to 10% travel Scope of Responsibilities Design and implement platform architecture enhancements to support scalability and reliability Design, build, maintain, and support data platform solutions to enable efficient data consumption across functional teams, including AI/ML, Data Science, and Software Evaluate and integrate emerging technologies to improve the data platform Collaborate with teams across the organization to understand business needs and translate them into data solutions Mentor junior engineers by providing code reviews, guidance, and technical leadership through promotion of engineering best practices Qualifications U.S. Citizenship is required Bachelor's degree in Computer Science, Mathematics or a related technical field Required Skills: 5+ years of experience in building and maintaining scalable data platforms or services Strong proficiency in Python and SQL Proven experience in architecting and implementing data pipeline frameworks, including orchestration Solid understanding of data security and governance best practices Hands-on with big data frameworks, such as Apache Spark Knowledge of cloud-native data lake/lakehouse architectures Demonstrated ability to collaborate with stakeholders to deliver data platform solutions that support AI, machine learning, data science, and web applications Strong analytical skills and attention to detail Ability to work independently in a fast-paced environment A passion for solving complex problems and building sustainable, scalable systems Desired Skills: Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship Experience using Amazon Web Services Experience in or exposure to the nuances of a startup or other entrepreneurial environment Working knowledge of large (multiple terabytes) amounts of data We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Technology

Air

Data Engineer

Mid

On-site

Pittsburgh, PA

🏢 Summary: Full-time Data Engineer role focused on leading the data lifecycle strategy, transforming and governing large-scale datasets, and integrating advanced analytics and machine learning models into a production data infrastructure. The position involves building high-quality, traceable data architectures and enabling real-time, data-driven decisions for government-related markets. Based in Pittsburgh, PA, with limited travel requirements. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Computer Science, Mathematics, or related technical field, 3–5 years of experience programmatically transforming data, Experience with RDBMS, Advanced SQL programming skills, Proficiency with CSV, XML, and JSON data formats, Strong analytical skills and attention to detail, Ability to work independently with minimal supervision 📃 Skills: SQL, RDBMS, CSV, XML, JSON, AWS, DataModeling, DataGovernance, ETL, MachineLearning 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking an exceptional and experienced data engineer who shares our passion and obsession with quality. You'll be a core member of our product and engineering team dedicated to helping our clients replace time-consuming, manual processes to reach informed real-time decisions about government markets, competitors, and agency relationships. We need a skilled and dedicated data engineer to join our team to lead us in uncovering truth and meaning in data. You must be a hands-on engineer with a strong understanding of both data management and governance standards. You must also have strong interpersonal skills to work cross-functionally across internal teams as well as directly with end users and platform SMEs. This role is a full-time position located out of our office in Pittsburgh, PA. This role may require up to 10% travel. Scope of Responsibilities Define and lead the data lifecycle strategy across data acquisition, data ingestion, data cleansing, normalization and linkage. Ensure key entities within datasets are identified, resolved and linked to existing entities within the current master data repository. Apply various techniques to produce solutions to large-scale optimization problems, including data pre-processing, indexing, blocking, field and record comparison and classification. Improve data sharing, increase data repurposing and improve cost efficiency associated with data management efforts. Build best practices that help with chain of custody of data so it can be easily traced back to the source for accuracy and consistency. Work across functional teams to understand advanced statistical, machine learning, and text processing models and incorporate them into the existing data engineering infrastructure. Perform exploratory data analyses, generate and test working hypotheses, prepare and analyze historical data and identify patterns. Work directly with users as well as SMEs to establish, create and populate optimal data architectures and structures, as well as articulate techniques and results using non-technical language. Qualifications U.S. Citizenship is required. Bachelor's degree in Computer Science, Mathematics or a related technical field. Required Skills: 3-5 years experience with programmatically transforming data. Experience with RDBMS. Advanced SQL programming skills. Proficient usage of common data formats such as CSV, XML, and JSON. Strong analytical ability and attention to detail. Ability to work independently with little supervision. Desired Skills: Current possession of a U.S. security clearance, or the ability to obtain one with sponsorship. Experience using Amazon Web Services. Working knowledge with large (multiple terabytes) amounts of data. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Technology

Air

Delivery Operations Analyst

Mid

On-site

Arlington, VA

🏢 Summary: Full-time Delivery Operations Analyst role focused on managing delivery systems, operational workflows, reporting dashboards, and cross-functional process alignment in a high-growth B2G environment. The position requires strong analytical, CRM/CSP, and data visualization skills to support executive reporting and delivery operations. Based in Arlington, VA with up to 10% travel. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Business, Finance, Data Science, Economics or similar field, or equivalent experience, 3–5 years of experience in Revenue Operations, Sales/Delivery Enablement, Professional Services, or Project Management, Proficiency with CSP or CRM platforms, Experience with data analysis and reporting, Advanced skills in Tableau, PowerBI, Excel, or Google Sheets, Strong written and verbal communication skills, Ability to create training materials and present complex information clearly 📃 Skills: Salesforce, HubSpot, Gainsight, Planhat, Tableau, PowerBI, Excel, Sheets, CRM, CSP, Lean, SixSigma 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a detail-oriented, proactive and expeditious Delivery Operations Analyst to act as the analytical and procedural engine behind our deployment success. In this highly cross-functional, individual contributor role, you will manage the operational frameworks, systems, and data that keep our Delivery team running effectively. You will own the post sale systems of record for the delivery lifecycle, ensuring strict data hygiene and adherence to process. You will be responsible for translating complex implementation data into clear, actionable reporting for the executive and management teams. The ideal candidate is a highly analytical process engineer who loves diving into data, identifying operational bottlenecks, and building scalable workflows in a high-growth B2G environment. This role is a full-time position located out of our office in Arlington, VA and may require up to 10% travel. Scope of Responsibilities • System of Record Ownership: Serve as the primary owner and administrator for the systems, tools, and platforms used by the Delivery team. Ensure strict adherence to data entry protocols and maintain pristine data quality across the delivery lifecycle. • Executive Reporting & Analytics: Design, build, and maintain accurate reporting dashboards. Provide executive leadership and management with real-time visibility into key delivery metrics, including WAU and deployment health/at-risk accounts. • Change Management: Champion process adherence across the Delivery team. Train team members on new tools, system updates, and workflow changes, ensuring high adoption rates and consistent execution. • Process Improvement & Engineering: Continuously audit and analyze current delivery workflows to identify inefficiencies or friction points. • Cross-Functional Alignment: Act as the operational connective tissue between Delivery, Revenue Operations and Product. Ensure seamless data flow, accurate handoffs, and alignment across departments. Qualifications & Skills U.S. Citizenship is required. Bachelor's degree program in Business, Finance, Data Science, Economics, or similar fields, or 1-4 years of equivalent experience. Required: • 3–5 years of experience in Revenue Operations, Sales/Delivery Enablement, Professional Services, or Project Management • Strong proficiency with CSP and/or CRM software such as Salesforce, HubSpot, Gainsight, and Planhat • Ability to pull reports, analyze data, and translate operational metrics into actionable insights • Advanced skills in Tableau, PowerBI, Excel, or Google Sheets • Exceptional written and verbal communication skills • Ability to present complex information clearly and create engaging training materials Desired: • Certifications in process improvement such as Lean Six Sigma or system administration such as Salesforce Certified Administrator • Prior experience operating in the defense technology, federal contracting, or government SaaS space We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Technology

Air

Senior Machine Learning Engineer

Senior

On-site

Pittsburgh, PA

🏢 Summary: Full-time Natural Language Processing expert role focused on designing, developing, and productionizing NLP and machine learning models to enhance a data analytics SaaS platform. The position involves transforming unstructured text into scalable, production-ready features, integrating state-of-the-art LLMs, and improving search functionality. The role requires strong Python, SQL, and ML expertise, with collaboration across engineering and data teams. 🗂️ Requirements: U.S. Citizenship, Advanced degree or Bachelor's with 3+ years in Data Science, Machine Learning, or related field, Minimum 3 years hands-on experience developing NLP models, Strong knowledge of NLP methods for text representation and semantic extraction, Experience building and productionizing supervised and unsupervised ML models, Advanced proficiency in Python, Advanced SQL skills, Ability to collaborate across technical teams 📃 Skills: Python, SQL, NLP, MachineLearning, LLM, Kubernetes, Transformers, DataStructures 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a Natural Language Processing expert to join our team and help us build cutting-edge machine learning technology that will replace complex, time-consuming, manual processes with automation and intelligence that helps Air end-users make scientific and analytical decisions. We're looking for world-class talent to join our team where you will have the opportunity to help develop a wide range of solutions that transform natural language data into useful features for classification algorithms, as well as implement the latest technology to improve user search functionality. In order to do this job well, you must be a curious and eager problem solver with a hunger for building well-designed models and solving problems in an ambiguous space. You share our intolerance of mediocrity. You're uber-smart, challenged by figuring things out and producing simple solutions to complex problems. Knowing there are always multiple answers to a problem, you know how to engage in a constructive dialogue to find the best path forward. You're scrappy. We like scrappy. This role is a full-time position located out of our office in Pittsburgh, PA. This role may require up to 10% travel Scope of Responsibilities Inform and implement the design and development of NLP applications to enhance the intelligence and efficiency of our data analytics software-as-a-service platform Review, verify, and aggregate the most appropriate annotated datasets for the best-supervised learning methods Ability to work with taxonomy experts to create and validate dataset annotation Use well-formed and effective text representation to change and adapt natural language documents into user-friendly features implement the latest technology to improve user search functionality as well as integrate state of the art LLM models into our Air Enterprise Readiness platform to enhance user experience. Develop new algorithms and modeling techniques and conduct sound experiments to verify model results and integrate models into the live production system Establish meaningful criteria for evaluating algorithm performance and suitabilityImplement working, scalable, production-ready models and code Keep up to date with Machine Learning best practices and evolving open-source frameworks Regularly seek out innovation and continuous improvement, finding efficiency in all assigned tasks Collaborate closely with fellow taxonomists, software engineers, data scientists, data engineers, and QA engineers Qualifications U.S. Citizenship is required Advanced degree, or bachelor's with at least 3 years of experience, in Data Science, Machine Learning or a related field Required Skills: Minimum 3 years experience with hands-on development of NLP models In-depth understanding of NLP methods for text representation, semantic extraction techniques, data structures, and modeling Practical experience in building, developing, and productionizing both supervised and unsupervised machine learning models Advanced software skills in Python Advanced ability in forming SQL queries A strong desire to learn, investigate, and implement cutting-edge technologies Ability to work collaboratively throughout the design process. Desired Skills: Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship Experience in or exposure to the nuances of a startup or other entrepreneurial environment Experience in deploying ML models in Kubernetes environments Experience developing custom training sets for large language models Experience productionizing transformer-based models We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Technology

Air

Forward Deployed Software Engineer

Junior

On-site

Pittsburgh, PA

🏢 Summary: Full-time Forward Deployed Software Engineer role focused on building and delivering 0-to-1 software capabilities directly with customers in the field. The position involves end-to-end development of customer-facing prototypes, close collaboration with product and design teams, and rapid iteration based on user feedback. Requires travel up to 50% and work in fast-paced, high-impact environments supporting national security initiatives. 🗂️ Requirements: U.S. Citizenship, Bachelor's degree in Computer Science, Software Engineering, or related field or equivalent experience, 1+ years of front-end or back-end software development experience, Experience with SQL, Experience with Java and/or TypeScript/React, Ability to work independently with little supervision 📃 Skills: SQL, Java, TypeScript, React, SoftwareDevelopment, Frontend, Backend 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking self-starting, customer-value-oriented software engineers to join our Forward Deployed Engineering team. As a Forward Deployed Software Engineer at Air, you are accountable for building new and differentiated 0-to-1 capabilities, in the field with our customers, end to end. You are motivated by moving quickly but responsibly against urgent and compelling opportunities to deliver valuable software-driven outcomes to our customers. The idea of building something new energizes you and want to work on problems that matter, and you want to own. You understand and appreciate the value of face-to-face interactions with end users, and constantly seek to push the boundaries of what is possible. In order to do this job well, you must be a curious and eager problem solver. You must possess exceptional judgment when it comes to balancing competing priorities and making tradeoffs. You must be flexible, you must value outcomes over process, you must thrive in ambiguous environments, and above all else focus on solving valuable problems for our customers. In a typical week, the individual who fills this position could expect to: - Spend the day onsite with users, listening to problems and asking questions seeking to understand pain points - Collaborate with product managers and designers to scope, architect, and deliver 0-to-1 product initiatives and prototypes. - Build and deliver working, customer-facing prototypes. - Assess, prioritize, and correct the most important gaps in prototype solutions under development based on user feedback and in partnership with product managers - Fail often, iterate quickly, and try again This role is a full-time position located out of our office in Arlington, VA, Pittsburgh, PA, or Remote. This role may require up to 50% travel. Scope of Responsibilities Conduct customer site visits to diagnose and understand pain points Participate in the end-to-end software development of new feature functionality and design capabilities Iterate quickly to progressively unlock customer value Craft clean, testable, and maintainable code Qualifications U.S. Citizenship is required Required Skills: Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent work experience 1+ years of front-end or back-end software development experience (SQL, Java and/or Typescript/React) Ability to work independently with little supervision A burning desire to work in a challenging, fast-paced tech environment Desired Skills: Current possession of a U.S. security clearance or the ability to obtain one with our sponsorship Experience in or exposure to the nuances of a startup or other entrepreneurial environment Experience working within the boundaries of a federally accredited software environment Experience in or exposure to the nuances of a startup or other entrepreneurial environment Experience working in a customer-facing or consulting role We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Technology

Air

Forward Deployed Software Engineer

Mid

On-site

Arlington, VA

🏢 Summary: Full-time Forward Deployed Software Engineer role focused on building and delivering 0-to-1 software capabilities directly with customers in the field. The position involves end-to-end development, rapid prototyping, and close collaboration with users, product managers, and designers to solve high-impact defense-related problems. Requires on-site customer engagement and up to 50% travel. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Computer Science, Software Engineering, or related field or equivalent experience, 1+ years of front-end or back-end software development experience, Experience with SQL, Experience with Java and/or Typescript/React, Ability to work independently with minimal supervision, Willingness to travel up to 50% 📃 Skills: SQL, Java, Typescript, React, Frontend, Backend 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking self-starting, customer-value-oriented software engineers to join our Forward Deployed Engineering team. As a Forward Deployed Software Engineer at Air, you are accountable for building new and differentiated 0-to-1 capabilities, in the field with our customers, end to end. You are motivated by moving quickly but responsibly against urgent and compelling opportunities to deliver valuable software-driven outcomes to our customers. The idea of building something new energizes you and want to work on problems that matter, and you want to own. You understand and appreciate the value of face-to-face interactions with end users, and constantly seek to push the boundaries of what is possible. In order to do this job well, you must be a curious and eager problem solver. You must possess exceptional judgment when it comes to balancing competing priorities and making tradeoffs. You must be flexible, you must value outcomes over process, you must thrive in ambiguous environments, and above all else focus on solving valuable problems for our customers. In a typical week, the individual who fills this position could expect to: - Spend the day onsite with users, listening to problems and asking questions seeking to understand pain points - Collaborate with product managers and designers to scope, architect, and deliver 0-to-1 product initiatives and prototypes. - Build and deliver working, customer-facing prototypes. - Assess, prioritize, and correct the most important gaps in prototype solutions under development based on user feedback and in partnership with product managers - Fail often, iterate quickly, and try again This role is a full-time position located out of our office in Arlington, VA, Pittsburgh, PA, or Remote. This role may require up to 50% travel. Scope of Responsibilities Conduct customer site visits to diagnose and understand pain points Participate in the end-to-end software development of new feature functionality and design capabilities Iterate quickly to progressively unlock customer value Craft clean, testable, and maintainable code Qualifications U.S. Citizenship is required Required Skills: Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent work experience 1+ years of front-end or back-end software development experience (SQL, Java and/or Typescript/React) Ability to work independently with little supervision A burning desire to work in a challenging, fast-paced tech environment Desired Skills: Current possession of a U.S. security clearance or the ability to obtain one with our sponsorship Experience in or exposure to the nuances of a startup or other entrepreneurial environment Experience working within the boundaries of a federally accredited software environment Experience in or exposure to the nuances of a startup or other entrepreneurial environment Experience working in a customer-facing or consulting role We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Technology

Air

Senior Software Engineer

Senior

On-site

Pittsburgh, PA

🏢 Summary: Full-time Software Engineer role focused on designing, building, and optimizing scalable data architecture and backend APIs within an AI-native enterprise platform. The position involves end-to-end feature development, advanced SQL work, and collaboration in an agile scrum team. Based in Pittsburgh, this role requires strong backend expertise and experience with data-driven analytics in a fast-paced environment. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience), 6+ years of software development experience with a high-level software stack, Advanced SQL development experience, Experience with PostgreSQL administration, Strong proficiency in backend API development (Java/Spring Boot or equivalent), Hands-on experience working in Linux environments, Experience with data-driven analytics, Experience working in agile/scrum teams 📃 Skills: Java, Spring, SQL, PostgreSQL, Linux, APIs, Git, JavaScript, ReactJS, CSS, Scrum, Agile 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a skilled and dedicated developer to join our Engineering team. As an SWE, you will focus on building high-quality, well-designed software solutions and bringing new products and features to life. This is a full-time position located in Pittsburgh, PA, and may require up to 10% travel. Scope of Responsibilities - Actively participate in designing, building, and testing scalable data architecture - Craft clean, testable, and maintainable code - Participate in the end-to-end software development of new feature functionality and design capabilities - Optimize processes for maximum speed and accuracy - Drive innovation and continuous improvement across assigned tasks - Work in an agile team in a scrum process, collaborating closely with software engineers, DBEs, and QA engineers Qualifications - U.S. Citizenship is required - Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent work experience Required Skills - 6+ years of software development experience with a high-level software stack - Advanced SQL development - Familiarity with PostgreSQL administration - Strong proficiency with backend API languages such as Java/Spring Boot (preferred) or equivalent - Experience performing meaningful tasks in Linux - Prior hands-on experience working with data-driven analytics - Experience working in agile/scrum teams - Ability to work independently with little supervision - Strong motivation to work in a fast-paced technology environment Desired Skills - Current U.S. security clearance or ability to obtain one with sponsorship - Experience in a startup or entrepreneurial environment - Familiarity with Git source control management - Familiarity with JavaScript/ReactJS - Familiarity with CSS - Experience working in a product organization We believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we encourage you to apply. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law.

Technology

Air

Data Product Manager, Government Systems

Senior

On-site

Arlington, VA

🏢 Summary: Full-time Data Product Manager role focused on integrating and managing government data systems within a software platform supporting defense acquisition. The position involves developing a government data roadmap, defining integration plans, and collaborating with product, engineering, security, and go-to-market teams. Requires strong technical expertise in data systems, programming, and experience working with government clients. 🗂️ Requirements: U.S. Citizenship, Bachelor's degree in Product Management, Data Analysis, Data Science, Computer Science, Information Systems, or related field, 4+ years experience working with government data systems, 4+ years experience with SQL, Python, or equivalent programming language, Experience with Generative AI technologies, Strong analytical and problem-solving skills, Ability to communicate complex technical information clearly, Ability to collaborate across technical and non-technical teams 📃 Skills: SQL, Python, GenerativeAI, DataAnalysis, DataScience, DataIntegration, DataGovernance, InformationSystems 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a Data Product Manager for Government Systems to join our Data Product & Operations team. In this role you will take ownership of mapping, prioritizing and tracking the integration of government data systems into Air Enterprise Readiness platform. Working with our go-to-market teams including Sales, Implementation Engineers, and Engagement Managers, you'll learn about and become an expert of key government data systems that are critical to our customers day-to-day workflows. You will synthesize and convey the nuances and uses of each system to our Product team which will help inform workflow development within Air Enterprise Readiness platform. These data systems will inform Air's data integration plan, which you will develop, document, and maintain. You will also work with both the engineering and security accreditations teams to develop technical implementation plans for each data system. This role requires cross-team collaboration, strong communication skills, across both technical and non-technical audiences. The ideal candidate brings hands-on experience working with government clients and users, along with the ability to understand data systems at a technical level. This role is a full-time position located out of our offices in Arlington, VA. This role will require between 25-50% travel. Scope of Responsibilities Develop and maintain the government systems data roadmap that identifies priority systems aligned with current and future data needs Partner with Go-To-Market and Product teams to understand and document capabilities, uses of, customers/users of, and data contained within each targeted data system Identify and document overlap and gaps to current data coverage and align with planned data expansions Attend technical-focused customer meetings and engagements to learn more about each data system and perform customer interviews Partnering with the Security Accreditations team, develop standard internal procedures for data access and governance with each system Qualifications U.S. Citizenship is required Required Skills: Bachelor's degree in Product Management, Data Analysis, Data Science, Computer Science, Information Systems, or a related field Four or more years of experience working with government data systems Four of more years experience with SQL, Python, or equivalent programmatic language Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely Strong analytical and problem-solving abilities, with attention to detail Experience with Generative AI technologies Desired Skills: Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship Experience in or exposure to the nuances of a startup or other entrepreneurial environment Masters's degree in Product Management, Data Science, Computer Science, Information Systems, or a related field 3+ years experience with government data systems such as JUPITER, ADVANA, BLADE, or other systems Familiarity with defense acquisition processes and related data sources Experience managing data-related projects and initiatives We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Technology

Itero Group

Part-Time Tier 1 IT Support Specialist

Junior

On-site

El Paso, TX

🏢 Summary: Part-time IT Support Specialist role providing Tier 1 service desk support in a high-volume enterprise environment, serving as the first point of contact for end users. The position focuses on troubleshooting hardware, software, network, access, and endpoint issues, documenting incidents, and escalating complex problems to higher-tier teams. Ideal for candidates with basic IT troubleshooting experience and familiarity with ticketing or ITSM tools. 🗂️ Requirements: High school diploma or equivalent, Minimum 1 year experience in customer service, call center, help desk, or IT support, Ability to meet public trust or suitability requirements, Basic knowledge of end-user hardware, software, networking, and access support, Experience working with ticketing or ITSM tools, Strong documentation and communication skills 📃 Skills: Windows, MacOS, VPN, WiFi, LAN, ServiceNow, ITSM, Networking, Hardware, Software, Ticketing 🏢 Description: IT Support Specialist – Part-Time We are seeking a part-time IT Support Specialist to provide Tier 1 service desk support for one day/week in a high-volume enterprise IT environment. This role serves as the first point of contact for end users and is responsible for responding to incoming support calls and self-service tickets, troubleshooting basic hardware, software, network, access, and endpoint issues, documenting incidents, and escalating unresolved issues to the appropriate technical teams. The ideal candidate has strong customer service skills, basic technical troubleshooting experience, and the ability to work accurately within ticketing or IT service management tools. This position requires clear communication, attention to detail, and a professional approach to supporting end users in a fast-paced service desk setting. Responsibilities Respond to inbound service desk calls and self-service support tickets. Troubleshoot basic hardware, software, network connectivity, access, and endpoint issues. Document issue details, troubleshooting steps, and resolution status in a ticketing system. Use prior records and problem-solving skills to help identify root causes. Escalate unresolved incidents to appropriate Tier 2, Tier 3, or resolver teams. Provide timely, accurate, and professional support to end users. Support full-time service desk coverage requirements. Minimum Qualifications High school diploma or equivalent. At least 1 year of related customer service, call center, help desk, or IT support experience. Ability to meet applicable public trust or suitability requirements. Basic knowledge of end-user hardware, software, networking, and access support. Strong communication, customer service, and documentation skills. Preferred Qualifications Experience in a help desk, call center, or enterprise service desk environment. Familiarity with Windows and Mac operating systems. Basic understanding of networking concepts, including VPN, Wi-Fi, LAN connectivity, and remote access. Experience using ticketing or ITSM tools such as ServiceNow or similar platforms. Demonstrated ability to resolve issues efficiently and escalate appropriately. Benefits Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service. Retirement Savings: 401(k) plan with company match and auto-enrollment. Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

Technology

Air

Senior Product Manager, Logistics Application

Senior

On-site

Arlington, VA

🏢 Summary: Full-time Product Manager role focused on driving development and market adoption of the Logistics Application within an enterprise AI-native platform. The role involves defining, prioritizing, and integrating features, collaborating cross-functionally with engineering, data science, sales, and design teams, and scaling solutions across customer environments. Requires strong enterprise software experience, U.S. citizenship, and ability to travel up to 60%. 🗂️ Requirements: U.S. Citizenship, Bachelor's degree in business or technology-related field, 5+ years in product or software role, Experience with enterprise software (B2B or B2G), Ability to travel up to 60%, Strong written and oral communication skills, Ability to work cross-functionally in fast-paced environment 📃 Skills: ProductManagement, EnterpriseSoftware, Logistics, B2B, B2G, ValuePropositionCanvas, BusinessModelCanvas, DataScience, Roadmapping, MarketAnalysis 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a customer-oriented product manager to help drive the development of the Logistics Application within the Air Enterprise Readiness platform. This is an individual contributor role reporting to our Director of Product for Logistics. This role is responsible for prioritizing, rationalizing, and integrating new features and existing prototypes into our Logistics Application. You are accountable for delivering valuable and differentiated solutions at scale, end-to-end, within our Air Enterprise Readiness platform. You will also partner with our sales and implementation teams to shape how we talk about our Logistics offering in the marketplace in a way that resonates with our customers. Air's application-aligned product managers are responsible for thinking broadly across the communities we serve and delivering solutions that provide value to a wide range of customers. They partner with account-aligned PMs, as well as our sales and implementation teams, to broadly scale "in-the-field" solutions and improve the configurability and adaptability of our platform. In this role, you will partner with customer-aligned PMs to integrate prototype workflows and capabilities into full production within the Air Enterprise Readiness platform. You should be highly motivated by the market adoption of the solutions you successfully launch. To do this job well, you must possess exceptional judgment when it comes to identifying opportunities to deliver customer value in a productized way, as well as in the relative prioritization of those opportunities. You must work effectively cross-functionally in often ambiguous circumstances, distilling market opportunities to a clear set of objectives and solutions, and articulating the value of those solutions both internally and externally. In a typical week, a product manager could expect to: - Spend several days on site with users, seeking to understand how users across a variety of accounts utilize Air to relieve pain points and triangulate the commonalities to build new valuable workflows in the Air Enterprise Readiness platform. - Draft a clear and compelling articulation of customer problems, and what a good solution to those problems would look like in the Air Enterprise Readiness platform. - Partner with the sales team to help assess opportunities and understand the degree to which customer requirements align with product capabilities and roadmap. - Define how those solutions deliver value across a wide range of customer environments and determine what features are necessary to support broad adoption of the solution. - Collaborate with engineering and design teams to deliver the most promising capabilities. This role is a full-time position located in our Arlington, VA office. This role may require up to 60% travel. Scope of Responsibilities For new product features, define the addressable market size, the competitive landscape, the near-term sales opportunities, and alignment with the overall product strategy Validate concepts using the value proposition canvas/business model canvas, build a comprehensive business case, and communicate and defend the prioritization internally Partner with internal engineering and data science teams to scope the expected associated investment costs/timelines, and ensure that the business can deliver on scope, contractual obligations, and agreed-upon timelines Facilitate market introduction of new features/functions while balancing tradeoffs of risk, cost, and speed Ensure smooth integration of prototyped features/functions into Air Enterprise Readiness platform for utilization across customer accounts Qualifications U.S. Citizenship is required Bachelor's degree in business or technology-related field Required Skills: 5+ years in a product or software role, including experience with enterprise software (B2B or B2G) Strong value orientation, understanding of what matters for our customers, and why Self-starter, owner mentality Ability to thrive in a fast-paced, dynamic work environment Exceptional written and oral communication skills across all levels of the business Desired Skills: Domain experience and expertise in Logistics or related fields Experience in or around DoD Full product lifecycle experience, from early idea through production and maintenance Familiarity with the value proposition canvas and/or business model canvas frameworks An advanced degree in a business or technical field Experience in or exposure to the nuances of a startup or other entrepreneurial environment Current possession of a U.S. security clearance at the Top Secret level, or the ability to obtain one with our sponsorship We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.