New offer - be the first one to apply!
July 17, 2026
Intake Coordinator - Bedford, NH
Mid • On-site
49,920 - 51,996 USD/hr
Bedford, NH
Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry by providing exceptional, patient-centered care and proprietary AI-driven technology that accelerates access, simplifies workflows, and improves outcomes.
The Role
We’re looking for an Insurance & Intake Coordinator — an “Infusion Guide” — who is passionate about raising the bar in infusion therapy care.
The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure patients receive the highest level of care possible in infusion therapy.
This is a full-time onsite position based in Bedford, NH, working Monday through Friday from 9:00 AM to 5:30 PM. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations.
Salary starting at $25/hr plus quarterly bonus based on metrics and full benefits.
Responsibilities
- Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation
- Liaise with referring providers to obtain documentation necessary for treatment and communicate patient status
- Communicate referral process and status to patients in a customer-centric way
- Openly communicate with referring and prescribing providers
- Assist in maintaining medical inventory and office supplies
- Participate in a dedicated 6-week training plan
Requirements
- Passion for patient care and delivering exceptional patient experiences
- Healthcare experience required
- Prior experience in infusion preferred
- Insurance prior authorization experience
- Medical terminology experience
- Overall medical insurance experience
- Ability to quickly grasp new applications
- Experience and strong familiarity utilizing Electronic Health Records (EHR) systems
Benefits
- Medical, dental, and vision insurance
- Short and long-term disability coverage
- 401(k) with company match
- 15 days PTO
- Competitive paid parental leave and flexible return-to-work policy
- Professional development opportunities and career growth support
Local Infusion is an Equal Employment Opportunity (EEO) Employer committed to building a diverse and inclusive workplace.
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Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Join a national leader committed to raising the standard of care in the outpatient infusion space. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.New York Pay Range$121,500—$141,750 USDAbout IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.Privacy Policy
Healthcare

IVX Health
Regional Operations Director
Senior
On-site
Huntington, NY
🏢 Summary: Leadership role overseeing operations of multiple outpatient infusion centers in the Long Island market, driving financial performance, operational excellence, and patient experience. Responsible for managing P&L, leading clinical and administrative teams, optimizing processes, and supporting growth initiatives. The position focuses on multi-site healthcare operations management and cross-functional collaboration to enhance care delivery. 🗂️ Requirements: Bachelor’s Degree in Business Management, Healthcare Administration or related field, Minimum 5 years leadership experience in healthcare setting, Multi-site management experience, Experience managing P&L, Experience leading clinical and administrative teams, Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) 📃 Skills: MicrosoftOffice, Word, Excel, Outlook, Teams, P&L, HealthcareOperations, MultiSiteManagement 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff Oversee staffing, scheduling, and payroll, driving productivity and accountability Foster a collaborative, patient-centered culture focused on continuous improvement Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Join a national leader committed to raising the standard of care in the outpatient infusion space. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.New York Pay Range$121,500—$141,750 USDAbout IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.Privacy Policy
Healthcare
New offer

IVX Health
Business Development Manager
Mid
On-site
New York, NY
🏢 Summary: Full-time Business Development Manager role focused on growing healthcare provider partnerships and referral volume for infusion and injection therapy services in the Upper East Side/Manhattan territory. The position involves territory management, provider outreach, CRM tracking, and collaboration with healthcare stakeholders to expand market presence and patient access. Candidates should have healthcare sales or provider relations experience and knowledge of referral and reimbursement processes. 🗂️ Requirements: Bachelor's degree in Business, Healthcare Administration, Marketing, or related field or equivalent experience, Experience in healthcare sales, pharmaceutical sales, business development, provider relations, or referral relationship management, Experience working directly with physicians, nurses, and clinical staff, Knowledge of referral processes, payer authorization requirements, and reimbursement considerations, Ability to develop new business and grow existing accounts, Ability to travel throughout assigned territory, Regular in-person territory coverage, Proximity to territory preferred 📃 Skills: CRM, Microsoft, Outlook, Teams, Sales, Marketing, Healthcare, Reimbursement 🏢 Description: Business Development Manager Schedule: Monday–Friday Full-time role with regular in-person territory coverage required; proximity to territory (approximately 20-minute commute) strongly preferred. Help Expand Access to Better Infusion Care IVX Health is transforming the way infusion and injection therapy is delivered for patients living with chronic conditions such as Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. The role focuses on building provider partnerships, growing referral volume, and expanding access to infusion services throughout the Upper East Side/Manhattan market. What You'll Do Grow and Manage Your Territory - Own and strategically manage a defined territory, prioritizing referral sources and opportunities that drive patient access and referral growth. - Develop new provider relationships while expanding existing accounts across key specialties. - Execute a territory plan that includes provider outreach, account management, and market development activities. Build Provider Partnerships - Establish trusted relationships with physicians, advanced practice providers, nurses, practice administrators, and referral coordinators. - Serve as a key liaison between referral sources and operational teams to support referral coordination, patient onboarding, and ongoing communication. - Collaborate with industry partners and pharmaceutical representatives in accordance with company policies and healthcare regulations. Expand Market Presence - Represent the organization at networking events, community programs, and industry meetings. - Partner with marketing and internal teams to support provider education and awareness initiatives. Track Performance and Drive Results - Document provider activity, referral trends, and territory insights within CRM systems. - Monitor market activity and share growth opportunities with leadership. - Submit required reports and expenses accurately and on time. Maintain Compliance and Professional Standards - Conduct all activities in accordance with healthcare regulations, company policies, and organizational values. - Demonstrate professionalism, integrity, and ethical conduct in every interaction. What Success Looks Like - Growing referral volume and provider engagement within the territory. - Developing strong relationships with referral sources and healthcare stakeholders. - Expanding awareness and adoption of infusion services. - Delivering consistent territory activity and account management. Qualifications - Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field, or equivalent experience. - Experience in healthcare sales, pharmaceutical sales, business development, provider relations, or referral relationship management. - Experience working directly with physicians, nurses, and clinical staff. - Knowledge of referral processes, payer authorization requirements, and reimbursement considerations for specialty therapies. - Proven ability to develop new business while growing existing accounts. - Ability to travel throughout the assigned territory. Preferred Qualifications - Experience building and executing territory growth strategies. - CRM experience and proficiency with Microsoft Office, Outlook, and Teams. - Experience tracking referral activity, engagement trends, and territory performance metrics. Benefits - Medical, dental, vision, and telemedicine coverage - HSA and HRA options - Fertility and family-building support - Tuition reimbursement and professional development opportunities - 401(k) match, life insurance, and disability coverage - Employee referral bonuses and charitable giving programs - Paid volunteer time and collaborative culture Compensation Pay is based on market location, job-related knowledge, skills, and experience. Full-time employees are eligible for commissions or bonus opportunities, 401(k), health benefits, and other company-provided benefits. New York Pay Range: $108,000—$128,250 USD Additional Benefits - Comprehensive healthcare coverage including prescription drug plans and telemedicine services - Flexible savings options including HSA and HRA - Supplemental protection plans - Dependent Care FSA - Retirement plan with company match - Disability coverage - Fertility and family support resources - Life and AD&D insurance - Counseling and wellness support - Education assistance and certification support - Continuing education resources - Charitable giving and volunteer program - Employee referral bonus Note: Benefits may vary by employment type.