June 19, 2026

Intake Coordinator -Alexandria, VA

Mid • On-site

49,920 - 51,996 USD/hr

Alexandria, VA

The Role

We’re looking for an Insurance & Intake Coordinator — an Infusion Guide — who is passionate about raising the bar in infusion therapy care.

The Infusion Guide will contribute to growth through detailed referral and intake coordination along with excellent customer and physician customer service. This role ensures patients receive the highest level of care possible in infusion therapy.

This is a full-time onsite position working Monday–Friday, 9:00 a.m. – 5:30 p.m. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. This role offers predictable hours, autonomy, and a manageable workload.

Salary starting at $25/hr + quarterly bonus based on metrics & full benefits.

Responsibilities

  • Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation
  • Liaise with referring providers to obtain necessary treatment documentation and communicate patient status
  • Communicate referral process and status to patients in a customer-centric way
  • Maintain open communication with referring and prescribing providers
  • Assist in maintaining medical inventory and office supplies
  • Participate in a dedicated 6-week training plan

Requirements

  • Passion for patient care and delivering exceptional patient experiences
  • Health care experience required
  • Prior experience in infusion preferred
  • Insurance prior authorization experience
  • Medical terminology experience
  • Overall medical insurance experience
  • Ability to quickly learn new applications
  • Experience utilizing Electronic Health Records (EHR) systems

Benefits

  • Medical, dental, and vision insurance
  • Short- and long-term disability coverage
  • 401(k) with company match
  • 15 days PTO
  • Competitive paid parental leave and flexible return-to-work policy
  • Professional development opportunities and career growth

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Healthcare

IVX Health

Regional Operations Director

Senior

On-site

Garden City, NY

🏢 Summary: Leadership role overseeing operations across multiple outpatient infusion centers in Long Island, driving financial performance, operational excellence, and patient experience. Responsible for managing P&L, mentoring clinical and administrative teams, optimizing processes, and supporting growth and new center launches. The position focuses on multi-site healthcare operations management and cross-functional collaboration to enhance care delivery and market expansion. 🗂️ Requirements: Bachelor's Degree in Business Management, Healthcare Administration, or related field, Minimum 5 years leadership experience in healthcare, Experience managing P&L, Experience leading clinical and administrative teams, Multi-site management experience, Proficiency in Microsoft Office Suite 📃 Skills: P&L, Operations, Healthcare, Microsoft, Excel, Word, Outlook, Teams 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff Oversee staffing, scheduling, and payroll, driving productivity and accountability Foster a collaborative, patient-centered culture focused on continuous improvement Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Join a national leader committed to raising the standard of care in the outpatient infusion space. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.New York Pay Range$121,500—$141,750 USDAbout IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.Privacy Policy

Healthcare

IVX Health

Regional Operations Director

Senior

On-site

Huntington, NY

🏢 Summary: Leadership role overseeing operations of multiple outpatient infusion centers in the Long Island market, driving financial performance, operational excellence, and patient experience. Responsible for managing P&L, leading clinical and administrative teams, optimizing processes, and supporting growth initiatives. The position focuses on multi-site healthcare operations management and cross-functional collaboration to enhance care delivery. 🗂️ Requirements: Bachelor’s Degree in Business Management, Healthcare Administration or related field, Minimum 5 years leadership experience in healthcare setting, Multi-site management experience, Experience managing P&L, Experience leading clinical and administrative teams, Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) 📃 Skills: MicrosoftOffice, Word, Excel, Outlook, Teams, P&L, HealthcareOperations, MultiSiteManagement 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff Oversee staffing, scheduling, and payroll, driving productivity and accountability Foster a collaborative, patient-centered culture focused on continuous improvement Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Join a national leader committed to raising the standard of care in the outpatient infusion space. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.New York Pay Range$121,500—$141,750 USDAbout IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.Privacy Policy