Regional Operations Director

🏢 Summary: Leadership role overseeing operations across multiple outpatient infusion centers, responsible for driving financial performance, operational excellence, and patient experience while managing clinical and administrative teams. The position focuses on multi-site healthcare operations, P&L management, team development, and cross-functional collaboration to support growth and high-quality care delivery. 🗂️ Requirements: Bachelor's Degree in Business Management, Healthcare Administration, or related field (or equivalent experience), Minimum 5 years of leadership experience in a healthcare setting, Experience with multi-site management, Experience managing P&L, Experience leading clinical and administrative teams, Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) 📃 Skills: P&L, Microsoft, Excel, Word, Outlook, Teams 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff Oversee staffing, scheduling, and payroll, driving productivity and accountability Foster a collaborative, patient-centered culture focused on continuous improvement Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Join a national leader committed to raising the standard of care in the outpatient infusion space. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.New York Pay Range$121,500—$141,750 USDAbout IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.Privacy Policy

🏢 Summary: Leadership role overseeing operations across five outpatient infusion centers in Long Island, driving financial performance, team development, and operational excellence. Responsible for P&L management, cross-functional collaboration, patient growth, and ensuring high-quality, patient-centered care. Focused on optimizing multi-site healthcare operations and supporting expansion initiatives. 🗂️ Requirements: Bachelor's Degree in Business Management, Healthcare Administration, or related field (or equivalent experience), Minimum 5 years leadership experience in a healthcare setting, Experience managing multi-site healthcare operations, Experience managing P&L, Experience leading clinical and administrative teams, Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) 📃 Skills: P&L, Operations, Healthcare, Microsoft, Excel, Word, Outlook, Teams 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff Oversee staffing, scheduling, and payroll, driving productivity and accountability Foster a collaborative, patient-centered culture focused on continuous improvement Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Join a national leader committed to raising the standard of care in the outpatient infusion space. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.New York Pay Range$121,500—$141,750 USDAbout IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.Privacy Policy

🏢 Summary: Leadership role overseeing operations of multiple outpatient infusion centers in the Long Island market, driving financial performance, operational excellence, and patient experience. Responsible for managing P&L, leading clinical and administrative teams, optimizing processes, and supporting growth initiatives. The position focuses on multi-site healthcare operations management and cross-functional collaboration to enhance care delivery. 🗂️ Requirements: Bachelor’s Degree in Business Management, Healthcare Administration or related field, Minimum 5 years leadership experience in healthcare setting, Multi-site management experience, Experience managing P&L, Experience leading clinical and administrative teams, Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) 📃 Skills: MicrosoftOffice, Word, Excel, Outlook, Teams, P&L, HealthcareOperations, MultiSiteManagement 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff Oversee staffing, scheduling, and payroll, driving productivity and accountability Foster a collaborative, patient-centered culture focused on continuous improvement Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Join a national leader committed to raising the standard of care in the outpatient infusion space. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.New York Pay Range$121,500—$141,750 USDAbout IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.Privacy Policy

🏢 Summary: Leadership role overseeing operations across multiple outpatient infusion centers, driving financial performance, team development, and exceptional patient experience. Responsible for P&L management, operational excellence, cross-functional collaboration, and growth of patient volume. Focused on building high-performing teams and optimizing processes in a multi-site healthcare environment. 🗂️ Requirements: Bachelor's Degree in Business Management, Healthcare Administration, or related field (or equivalent experience), Minimum 5 years leadership experience in healthcare setting, Experience with multi-site management, Experience managing P&L, Experience leading clinical and administrative teams, Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) 📃 Skills: P&L, Microsoft, Excel, Word, Outlook, Teams, Operations, Healthcare, Finance, RevenueCycle 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack. Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations - Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. - Support P&L for your market, ensuring strong financial and operational performance. - Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team - Recruit, mentor, and grow a team of center-level staff. - Oversee staffing, scheduling, and payroll, driving productivity and accountability. - Foster a collaborative, patient-centered culture focused on continuous improvement. Drive Operational Excellence - Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. - Support the launch and operational success of new infusion centers. Grow Patient Volume - Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. - Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry - Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For - Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). - Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. - Experience managing a P&L and leading clinical and administrative teams. - Proven ability to drive operational excellence while delivering exceptional patient experiences. - Strong interpersonal, communication, and organizational skills. - Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits. Benefits We Offer - Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. - Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. - Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. - Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. - 401(k) Retirement Plan – Secure your future with a competitive company match. - Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. - Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. - Life and AD&D Insurance – Financial protection for you and your loved ones. - Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. - Education Assistance – Tuition reimbursement and certification support to help you grow in your career. - Continuing Education – Access to a CEU library for ongoing professional development. - Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. - Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.

🏢 Summary: Full-time Front Desk Coordinator role in an infusion center, responsible for managing patient scheduling, insurance verification, intake processes, and front desk operations to ensure a seamless patient experience. The position supports daily administrative and operational functions while collaborating with clinical staff to maintain efficient patient flow. Monday–Friday schedule with occasional support across nearby clinic locations. 🗂️ Requirements: 1–3 years front desk or administrative experience in medical or healthcare setting, High School Diploma or GED, Understanding of insurance verification and billing basics, Knowledge of patient intake processes, Proficiency in EHR/EMR systems, Proficiency in scheduling software, Knowledge of medical terminology, Ability to multitask in fast-paced environment 📃 Skills: EHR, EMR, Scheduling, InsuranceVerification, MedicalTerminology, Billing, PatientIntake 🏢 Description: Healthcare Front Desk Coordinator Full Time | Monday–Friday | 8am - 5pm | Infusion Center-Based Location will primarily be in Ocala, but may occasionally support the Gainesville clinic. We're looking for a Front Desk Coordinator with more than just a friendly face — we're looking for a calm, capable operations professional ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where attention to detail, healthcare expertise, and an ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes the care experience exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of infusion centers. From managing schedules to maintaining patient records, your work will ensure that centers run smoothly and patients feel valued. What You'll Do - Lead First Impressions — Greet patients with warmth and professionalism, answer phones, and support visitors with confidence and care - Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place - Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity - Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience - Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment - Support Across Centers — Provide support to other centers within the market during staff absences or high-volume days What We're Looking For - 1–3 years of front desk or administrative experience in a medical or healthcare setting - High School Diploma or GED required - Strong understanding of insurance verification, billing basics, and the patient intake process - Proficiency in EHR/EMR systems and scheduling software - Knowledge of medical terminology and patient-facing protocols - Exceptional customer service and communication skills - Ability to multitask in a fast-paced environment while staying organized and accurate - Adaptable and dependable, with willingness to support multiple centers Why You'll Love Working Here - Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays - Supportive Culture: Compassionate, values-driven team - Professional Growth: Tuition reimbursement, CEU access, and development opportunities - Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more - Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits Benefits We Offer - Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services - Flexible Savings Options – Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) - Supplemental Protection – Accident, critical illness, and hospital indemnity plans - Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses - 401(k) Retirement Plan – Competitive company match - Disability Coverage – Voluntary short-term and long-term disability plans - Fertility and Family Support – Resources and benefits for fertility care and family planning - Life and AD&D Insurance – Financial protection coverage - Counseling and Wellness Support – Emotional, physical, and financial well-being resources - Education Assistance – Tuition reimbursement and certification support - Continuing Education – Access to a CEU library - Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off - Employee Referral Bonus – Rewards for referrals Note: Benefits may vary by employment type. EEO Statement Equal employment opportunities are provided to all employees and applicants in accordance with applicable federal, state, and local laws. Discrimination, harassment, or retaliation of any kind is prohibited.

🏢 Summary: The Regional Director of Operations leads multi-market clinic operations in New York and New Jersey, overseeing performance, profitability, and strategic execution across outpatient healthcare settings. This role drives KPI-based performance improvements, manages P&L responsibility, and ensures operational excellence, compliance, and team development. The position requires extensive experience managing multiple clinics and healthcare operations in a fast-paced environment. 🗂️ Requirements: Bachelor's degree in Business or related field, 6+ years managing P&L in a healthcare delivery setting, Experience managing multiple clinics and markets in healthcare, Knowledge of clinical operations, revenue cycle, HR, EHRs, federal regulations and compliance, Experience in outpatient surgery centers, Ability to establish and manage KPIs, Proficiency in MS Office, Residence in New York or New Jersey 📃 Skills: P&L, KPIs, EHR, EMR, MSOffice, eClinicalWorks, NextGen, Allscripts, Anthem, HIPAA 🏢 Description: The Regional Director of Operations works under the supervision of the VP of Operations on the management of daily operations and profitability. This position is a multi-faceted, highly visible leadership role over managers and operations in an assigned region, requiring sound leadership in the development and execution of strategy over clinic operations. The RDO is responsible for identifying problem areas and directing managers and their teams to improve and achieve overall company goals. This opportunity oversees the New York and New Jersey market. Must live within either of those states. About the Role Operational leadership over a group of markets in more than one region, analyzing clinic outcomes and KPIs and removing production constraints. Work with each market leader to set operational goals and quality metrics that can be measured and evaluated to drive performance and efficiencies. Establish and utilize KPIs to improve performance by promoting a metrics-driven culture and collaborative partnerships with colleagues and outside providers. Build, coach, and mentor market managers in the assigned region. Travel to designated locations is required on a relatively frequent basis. Oversight of recruitment, staffing, compensation, training, reporting, retention, performance management and terminations. Administrative approvals of job requisitions, offer letters, compensation increases, expense reports, PTO, and purchase requests. Identify key strategic issues facing clinic operations and craft impactful solutions, including organizing cross-functional teams and managing timely analysis with predetermined milestones. Ongoing evaluation of clinic operations structure, ensuring policies and procedures are intact. Develop strategic recommendations to support patient experience and improvement initiatives, including innovative approaches for measuring and reporting unit-level performance. Develop, distribute, and evaluate Standard Operating Procedures to create consistency, efficiency, and improved productivity. Collaborate closely with leadership to drive performance of key business lines. Provide leadership and P&L ownership over the market and collaborate with clinical and operational leaders to implement and manage business operations. Work closely with key stakeholders and corporate department leaders. Meet with internal and/or external stakeholders to facilitate team and business priorities. Demonstrate behaviors consistent with core values and standards of conduct. Maintain confidentiality and security of Protected Health Information (PHI) in accordance with HIPAA and applicable laws and regulations. Perform other related duties as assigned. Qualifications Bachelor's degree in business or related field. Surgical clinical experience preferred. 6+ years of experience managing a P&L within a healthcare delivery setting. Experience managing multiple clinics and markets within a healthcare setting is required; strong focus in outpatient surgery centers preferred. Working knowledge of clinical operations, revenue cycle, human resources, EHRs, federal regulations and compliance. Expert organizational and leadership skills. Demonstrated metrics-driven approach and ability to establish and utilize KPIs. Ability to articulate key levers influencing cost center performance. Strong strategic thinking, analytical ability, and business acumen. Strong interpersonal, verbal, and written communication skills. Proficiency in MS Office. Experience working with EMRs such as eClinicalWorks, Anthem, NextGen, and/or Allscripts is a plus. Flexibility and adaptability in a fast-paced, high-growth organization. Compensation Total compensation is based on experience and may include base salary, bonuses, and other incentive pay. Compensation: $150,000—$170,000 USD.

🏢 Summary: Leadership role overseeing regional account management for post-sale revenue, retention, and expansion within a highly regulated 503A/503B healthcare environment. Responsible for AI-enabled forecasting, growth strategy, compliance-embedded execution, and executive customer engagement to drive predictable, scalable performance. Leads and develops high-performing teams while aligning cross-functional operations to ensure quality, regulatory adherence, and sustainable growth. 🗂️ Requirements: 10–15 years in account management, customer success, or post-sale commercial leadership, 1–2 years leading leaders, Bachelor’s degree or equivalent experience, Proven success improving retention and expansion in regulated or complex environments, Advanced proficiency in CRM and forecasting tools, Experience with AI-driven analytics for pipeline and performance management, Strong knowledge of compliance and risk management in regulated industries, Experience in healthcare, life sciences, or similar regulated industry (preferred) 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Segmentation, Scoring, Dashboards, Compliance, RiskManagement 🏢 Description: Position Summary: The Director, Account Management – East/Southeast leads regional post-sale revenue performance, retention, and expansion across the customer base, directly impacting predictable growth, customer lifetime value, and enterprise trust. This role owns strategy, operating cadence, and leader development, ensuring disciplined execution, accurate forecasting, and compliant delivery. Leveraging AI as a force multiplier, the leader scales insight generation, prioritization, and decision quality to accelerate speed, consistency, and outcomes. Operating within a hyper-growth, highly regulated 503A/503B environment, the role aligns customer commitments with quality, regulatory, and operational realities. Success requires strong strategic thinking, rigorous execution, and exceptional learning agility to navigate complexity, elevate standards, and deliver durable, scalable performance while building teams and institutionalizing repeatable systems. Responsibilities: Regional Account Revenue Ownership - Own regional retention and expansion performance through AI-enabled account strategies and disciplined execution. - Develop scalable expansion frameworks leveraging AI-driven segmentation and opportunity scoring. - Establish high-confidence forecasting systems using AI-enhanced analytics and performance dashboards. Account Management Team Leadership - Build and coach high-performing managers through structured development plans and performance analytics. - Drive rigorous performance management using data-backed interventions and AI tools. - Lead structured hiring, succession planning, and workforce planning initiatives. Customer Stewardship and Executive Engagement - Own senior-level customer relationships, leading strategic conversations and negotiations. - Ensure consistent delivery of customer commitments through disciplined account planning and performance tracking. - Design and execute retention programs leveraging predictive analytics and health scoring. Compliance-Embedded Account Execution - Standardize workflows using AI-enabled automation, playbooks, and performance metrics. - Collaborate cross-functionally with Operations, Quality, Finance, Legal, and Sales. - Embed compliance, quality, and contractual guardrails into all account activities. Forecasting, Renewal Discipline, and Predictability - Leverage AI and advanced analytics to inform strategy and enhance decision-making. - Build scalable systems and governance models supporting rapid growth. - Champion continuous improvement through innovation and process refinement. Knowledge and Skills: - Advanced proficiency in CRM platforms, forecasting tools, and AI-driven analytics. - Strong leadership capability in team development and organizational design. - Deep understanding of regulated business environments, risk management, and compliance alignment. - Exceptional communication and strategic thinking skills. Experience and Qualifications: - 10 to 15 years of experience leading account management, customer success, or post-sale commercial organizations, with at least 1 to 2 years leading leaders. - Demonstrated success improving retention and expansion in regulated or complex environments. - Experience in healthcare, life sciences, or similarly governed industries preferred. - Bachelor’s degree required or equivalent experience considered. Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Requires frequent communication, prolonged stationary positioning, regular use of hands and computer equipment, and movement throughout the office and corporate campus. Regular standing, walking, reaching, balancing, stooping, kneeling, crouching, or crawling may be required.

🏢 Summary: Leadership role responsible for driving inbound sales pipeline growth, market expansion, and revenue acceleration within a highly regulated pharmacy environment. The position leads sales development strategy, team performance, AI-driven analytics adoption, and cross-functional collaboration to optimize forecasting, prospecting, and operational execution. Focused on scalable processes, compliance, and data-driven decision-making to achieve aggressive commercial targets. 🗂️ Requirements: Bachelor's degree in Business, Marketing, Communications, Healthcare Administration or related field, Minimum 5 years experience in sales development, business development, inside sales, or commercial operations, Minimum 3 years direct people leadership experience, Experience with CRM platforms and sales engagement technologies, Experience using AI-enabled analytics and business tools, Strong knowledge of inbound sales methodologies and pipeline management, Experience in regulated, fast-paced environments, Valid driver's license 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Reporting, Segmentation, LeadScoring, Dashboards, Workflow, SalesEngagement 🏢 Description: POSITION SUMMARY The Manager, Sales Development drives pipeline generation, market expansion, and revenue acceleration by leading a high-performing inbound sales organization within a hyper-growth, highly regulated 503A and 503B pharmacy environment. This role owns sales development strategy, prospecting execution, talent performance, forecasting accuracy, and cross-functional alignment across commercial operations, marketing, analytics, and customer engagement initiatives. The leader leverages AI as a force multiplier to increase speed, scale, lead quality, workflow efficiency, and data-driven decision-making while strengthening operational rigor and customer acquisition outcomes. RESPONSIBILITIES Sales Leadership Pipeline Ownership: Lead and optimize the sales development function by establishing scalable inbound strategies, driving qualified pipeline growth, and aligning prospecting priorities with enterprise revenue objectives. Utilize AI-enabled analytics, workflow automation, and performance intelligence tools to improve targeting precision, accelerate conversion velocity, and enhance forecasting accuracy. Coach high-performing teams through structured accountability, measurable execution standards, and continuous development practices. Talent Development: Recruit, develop, and retain high-performing sales development talent within a fast-paced, highly regulated healthcare environment. Implement structured onboarding, coaching frameworks, and performance management processes. Leverage AI-driven coaching insights, conversation intelligence, and productivity analytics to personalize development plans and accelerate performance outcomes. Performance Execution: Drive operational excellence through disciplined management of sales activity metrics, pipeline health, prospect engagement, and conversion performance. Establish rigorous performance expectations and implement corrective actions to improve efficiency and accountability. Utilize AI-powered dashboards, predictive insights, and reporting tools to strengthen decision-making and optimize resource allocation. Market Expansion Prospecting Strategy: Design and execute targeted inbound prospecting initiatives that expand market reach and accelerate customer acquisition. Partner with marketing, sales leadership, and commercial operations to align outreach strategies with business priorities. Utilize AI-enabled segmentation, lead scoring, and behavioral insights to improve prospect quality and engagement strategies. Customer Engagement: Establish consistent communication standards and data-informed outreach strategies aligned with growth objectives. Collaborate cross-functionally to ensure seamless customer experiences while maintaining regulatory compliance. Leverage AI-supported engagement tools and automation platforms to increase responsiveness and improve conversion effectiveness. Growth Alignment: Align sales development initiatives with enterprise growth strategy by translating priorities into measurable execution plans and operational targets. Apply AI-enabled forecasting, trend analysis, and performance monitoring tools to identify opportunities and accelerate growth initiatives. Operational Excellence Process Optimization: Improve sales development processes and workflows to support scalability and execution rigor. Establish performance benchmarks and implement solutions that enhance productivity and customer acquisition outcomes. Utilize AI-driven automation and reporting capabilities to streamline activities and improve data accuracy. Data Governance: Ensure integrity and accuracy across sales development data and reporting systems. Partner with commercial operations and analytics teams to standardize measurement practices and improve business intelligence. Leverage AI-powered analytics platforms to identify trends and optimize pipeline management. Compliance Management: Maintain adherence to organizational policies and regulatory requirements within a highly regulated environment. Reinforce accountability and ethical conduct across all sales development activities. Utilize AI-enabled monitoring tools and workflow controls to strengthen compliance visibility and reduce operational risk. Cross-Functional Collaboration Strategic Partnership: Build collaborative partnerships across sales, marketing, analytics, customer engagement, and operational teams to support scalable growth. Utilize AI-supported collaboration platforms and reporting tools to improve transparency and execution. Business Communication: Deliver clear communication to executive leadership and stakeholders regarding performance results and strategic priorities. Translate complex data into actionable business insights using AI-driven reporting and visualization tools. Innovation Leadership: Identify emerging technologies and process enhancements to strengthen sales development effectiveness. Encourage continuous learning and data-driven experimentation while maintaining operational discipline within a regulated environment. KNOWLEDGE AND SKILLS - Expertise leading sales development organizations and inbound prospecting strategies - Proficiency with CRM platforms, sales engagement technologies, AI-enabled analytics tools, forecasting systems, workflow automation, and reporting tools - Strong communication, coaching, and stakeholder management skills - Ability to optimize business processes and implement scalable solutions in regulated environments EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or related field required; Master's preferred - Minimum 5 years of progressive experience in sales development, business development, inside sales, or commercial operations leadership - Minimum 3 years of direct people leadership experience - Experience utilizing CRM platforms, sales engagement technologies, analytics tools, and AI-enabled business solutions - Strong understanding of inbound sales methodologies, prospecting strategies, and pipeline management - Experience operating within highly regulated, fast-paced environments - Valid driver's license required - Preferred certifications: CSP, CBDP, SSLC or related credentials Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Role requires frequent communication, prolonged stationary work, regular computer use, movement around the office and campus, and physical activities such as standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.

🏢 Summary: Business Development Executive role focused on driving referral growth and revenue for infusion centers by building relationships with physician offices, clinical stakeholders, and referral partners. The position involves territory-based sales, CRM reporting, community networking, and collaboration with providers and operations teams to improve patient access and care coordination. Compensation includes salary plus commission, with benefits, bonuses, and career development opportunities. 🗂️ Requirements: Bachelor's degree in related field, History of meeting or exceeding sales goals, Proficiency with CRM systems and standard office software, Experience building relationships with physician offices and clinical staff, Experience with infused medications, specialty biologics, IV therapies, IG therapies, or specialty injectables, Ability to identify referral opportunities and provider pain points, Willingness to travel within assigned territory and occasionally overnight, Must be located in the King of Prussia, Montgomeryville, or Langhorne area 📃 Skills: CRM, Sales, Biologics, IV, IG, Injectables 🏢 Description: Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry through patient-centered care and AI-driven technology that accelerates access, simplifies workflows, and improves outcomes. The Role - Business Development Executive We are seeking an experienced Business Development & Partnerships Manager to build relationships with referring physician offices and other key stakeholders to drive referral volume and revenue to Local Infusion centers. The Business Development & Partnerships Manager will represent the Local Infusion brand in the market and serve as a trusted partner to external and internal stakeholders. Estimated Total Compensation (Salary + Commission): $200K - $235K+ Key Responsibilities: - Grow revenue for assigned locations by driving referrals from specialist physician offices prescribing infusion therapy - Develop, maintain, and build relationships with key stakeholders including specialist physician office staff, primary care providers, pharmaceutical reps, payer case managers, benefits consultants, and employers - Work closely with providers, referral partners, and operations teams to ensure positive outcomes for patients and physicians - Increase brand recognition by attending networking events, conferences, local walks, and community functions - Act as a liaison between referring practices and operations teams to educate physician practices on referral processes and ensure timely patient capture - Establish collaborative relationships with pharmaceutical reps and referral sources within the territory - Input timely and organized reports using CRM reporting, management tracking, and expense platforms - Meet and exceed sales quota - Occasional night and weekend work required Qualifications and Requirements: - Bachelor's degree in related field - History of meeting or exceeding sales goals - Competitive spirit with a customer-focused attitude - Positive attitude with commitment to ongoing self-development - Exceptional customer service, organizational, communication, and listening skills - Attention to detail and ability to identify opportunities and pain points - Proficiency using CRM systems and standard office software - Experience working with physicians, nurses, and clinical staff preferred - Prior experience selling or supporting infused medications, specialty biologics, IV therapies, IG therapies, specialty injectables, or related therapeutic products strongly preferred - Experience building relationships with physician offices, infusion clinics, specialty practices, nurses, care coordinators, and clinical staff - Background calling on rheumatology, gastroenterology, neurology, immunology, dermatology, cardiology, or similar specialties preferred - Proven ability to identify referral opportunities and improve patient access and provider experience - Primarily daytime travel within assigned territory with occasional overnight travel - Must be located in the King of Prussia, Montgomeryville, or Langhorne area Benefits: - Performance bonus potential - Medical, dental, and vision insurance - Short and long-term disability coverage - 401(k) with company match - 15 days PTO - Paid parental leave and flexible return-to-work policy - Professional development opportunities

🏢 Summary: Full-time, on-site Operations Manager role for a growing neurology practice in Los Angeles, partnering directly with the founding physician to oversee daily operations and build scalable infrastructure. The position focuses on practice administration, revenue cycle oversight, compliance, HR management, and operational support for future expansion. It offers a career path toward senior operations leadership as the practice grows. 🗂️ Requirements: Hands-on experience in healthcare operations (medical practice, outpatient clinic, or similar), Experience with scheduling, staffing, compliance, and billing cycles, Ability to manage day-to-day clinical operations, Experience in recruiting, onboarding, and performance management, Knowledge of revenue cycle management and budgeting oversight, Ability to manage vendors and insurance partners, On-site availability in Los Angeles, CA, Full-time availability 📃 Skills: HealthcareOperations, PracticeAdministration, Scheduling, Billing, Compliance, RevenueCycle, Budgeting, HR, Recruiting, Onboarding, PerformanceManagement, VendorManagement 🏢 Description: About the Job We are partnered with a confidential neurology practice in the Greater Los Angeles area on the search for its inaugural Operations Manager. Led by one of LA's most prominent and respected neurologists, this practice has built a distinguished reputation for delivering compassionate, evidence-based neurologic care to patients across Greater Los Angeles. The founding physician is at an exciting inflection point: the practice is growing and is ready to bring on a trusted operational partner who will learn the business from the ground up and help build the infrastructure to support future expansion, including the opening of additional locations. This is a career-defining opportunity for an operationally sharp, patient-centric leader who wants to grow into a senior operations executive. The Mandate The physician is seeking an operator-learner grounded in healthcare operations, eager to absorb existing systems and processes, and energized by running a high-touch, patient-centered practice with excellence. The right person will earn trust quickly, grow into the go-to operational voice of the practice, and help shape its next chapter of growth. Key Responsibilities - Own and oversee day-to-day practice operations: scheduling, patient flow, billing coordination, compliance, and facilities - Absorb and master existing systems, workflows, and processes before driving optimization or change - Manage human resources functions including recruiting, onboarding, performance management, and staff development - Support and execute marketing initiatives to grow the practice's patient base and community presence - Partner with the founding physician on financial oversight including budgeting, expense management, and revenue cycle performance - Serve as the primary point of contact for vendors, insurance partners, and external stakeholders - Champion a culture of compassion and responsiveness to ensure exceptional patient care - Collaborate on strategic planning and operational groundwork for future practice expansion Ideal Profile - Hands-on operations experience in a medical practice, outpatient clinic, care facility, physical therapy practice, or similar healthcare environment - Solid foundation in practice administration: scheduling, staffing, compliance, billing cycles, and day-to-day operational execution - Highly organized and detail-oriented, able to manage multiple priorities in a fast-paced clinical setting - Commitment to patient-centered care and team leadership - Entrepreneurial mindset with operational discipline - Desire to grow into a Senior Operations Manager or Director of Operations role - Ambition to help lead the opening of new practice locations Location & Work Model Westside, Los Angeles, CA Full-time, on-site Compensation Base salary starting at $130,000; final compensation commensurate with experience Discretionary bonus Base compensation range: $130,000—$150,000 USD Equal Opportunity & Non-Discrimination Statement The employer is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable laws. All employment decisions are made based on qualifications, merit, and business needs. The workplace is committed to being inclusive, respectful, and free from discrimination, harassment, and retaliation.