Business Development Manager

Schedule: Monday–Friday

Regular in-person territory coverage required; proximity to territory (approximately 20-minute commute) strongly preferred.

Description

Help expand access to better infusion care for patients living with chronic conditions such as Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis.

Seeking a relationship-driven Business Development Manager to build provider partnerships, grow referral volume, and expand access to infusion therapy services throughout the Fort Wayne market.

What You'll Do

Grow and Manage Your Territory

• Own and strategically manage a defined territory, prioritizing referral sources and opportunities that drive patient access and referral growth.
• Develop new provider relationships while expanding existing accounts across key specialties.
• Execute a territory plan that includes provider outreach, account management, and market development activities.

Build Provider Partnerships

• Establish trusted relationships with physicians, advanced practice providers, nurses, practice administrators, and referral coordinators.
• Serve as a key liaison between referral sources and operational teams to support referral coordination, patient onboarding, and ongoing communication.
• Collaborate with industry partners and pharmaceutical representatives in accordance with company policies and healthcare regulations.

Expand Market Presence

• Represent the organization at networking events, community programs, and industry meetings.
• Partner with marketing and internal teams to support provider education and awareness initiatives.

Track Performance and Drive Results

• Document provider activity, referral trends, and territory insights within CRM systems.
• Monitor market activity and share growth opportunities with leadership.
• Submit required reports and expenses accurately and on time.

Maintain Compliance and Professional Standards

• Conduct all activities in accordance with healthcare regulations and company policies.
• Demonstrate professionalism, integrity, and ethical conduct in every interaction.

What Success Looks Like

• Growing referral volume and provider engagement within your territory.
• Developing strong relationships with referral sources and healthcare stakeholders.
• Expanding awareness and adoption of infusion therapy services.
• Delivering consistent territory activity and account management.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field, or equivalent experience.
• Experience in healthcare sales, pharmaceutical sales, business development, provider relations, or referral relationship management.
• Experience working directly with physicians, nurses, and clinical staff.
• Knowledge of referral processes, payer authorization requirements, and reimbursement considerations for specialty therapies.
• Proven ability to develop new business while growing existing accounts.
• Ability to travel throughout the assigned territory.

Preferred Qualifications

• Experience building and executing territory growth strategies.
• CRM experience and proficiency with Microsoft Office, Outlook, and Teams.
• Experience tracking referral activity, engagement trends, and territory performance metrics.

Benefits We Offer

• Medical, dental, vision, and telemedicine coverage
• HSA and HRA options
• Fertility and family-building support
• Tuition reimbursement and professional development opportunities
• 401(k) match, life insurance, and disability coverage
• Employee referral bonuses and charitable giving programs
• Paid volunteer time and a collaborative culture

Additional Benefits

• Comprehensive healthcare coverage including prescription drug plans and telemedicine services.
• Flexible savings options through HSA and HRA accounts.
• Supplemental protection plans including accident, critical illness, and hospital indemnity coverage.
• Dependent care FSA for eligible childcare and dependent care expenses.
• Voluntary short-term and long-term disability plans.
• Fertility care and family planning resources.
• Life and AD&D insurance.
• Counseling and wellness support resources.
• Tuition reimbursement and certification support.
• Access to continuing education resources.
• Matched charitable donations and paid volunteer time off.
• Employee referral bonus opportunities.

Note: Benefits may vary by employment type.

EEO Statement

The organization is an Equal Opportunity Employer committed to diversity and inclusion. Employment decisions are made based on business needs, qualifications, and merit in accordance with applicable laws.