Director, Capital Markets Strategy & Execution

🏢 Summary: Senior leadership role focused on optimizing enterprise funding strategy, driving cross-functional capital markets initiatives, and scaling AI-enabled workflows in structured finance. The position involves securitization strategy, investor and rating agency coordination, liquidity management, and automation of reporting and analytics processes. Candidates should have deep expertise in structured finance, consumer ABS, and financial modeling within fast-paced financial services environments. 🗂️ Requirements: 7+ years in capital markets, structured finance, securitization, investment banking, corporate strategy, or related financial services, Strong knowledge of structured finance and debt funding concepts, Experience with consumer finance or fintech lending platforms, Deep understanding of consumer ABS asset classes, Familiarity with Intex and cash flow models, Experience with collateral performance analysis, Strong financial modeling skills, Ability to lead complex cross-functional initiatives independently, Bachelor’s degree in Finance, Economics, Mathematics, Engineering, or related quantitative field 📃 Skills: Intex, ABS, AI, Finance, Securitization, Modeling, Analytics, Automation, Liquidity, SQL 🏢 Description: About Pagaya Shape the Future of Finance Pagaya is building a leading artificial intelligence network to help partners grow their businesses and better serve their customers. The company provides consumer credit and residential real estate solutions using machine learning, data networks, and AI-driven approaches. The Senior Lead, Capital Markets Strategy & Execution reports to the Head of Capital Markets and acts as a strategic lead to optimize the enterprise funding platform, drive cross-functional execution, and help scale the organization. Responsibilities 1. Strategic Initiatives & Cross-Functional Execution - Lead high-priority Capital Markets strategic projects from problem definition through implementation - Coordinate execution across Risk, Finance, Legal, Tech, Operations, and external counterparties - Translate leadership goals into structured workplans, executive recommendations, and implementation roadmaps 2. Rating Agency, Investor, & Bank Strategy - Support strategic rating agency initiatives including onboarding, diligence readiness, methodology mapping, and credit narrative formulation - Manage relationships across investment banks, institutional investors, and rating agencies 3. Market Development & Secondary Liquidity - Drive initiatives to improve secondary market liquidity across ABS shelves - Develop frameworks to monitor liquidity, investor feedback, and executive reporting 4. Scale, Automation, & AI Innovation - Identify and implement workflows to automate reporting, cash flow analysis, surveillance, and executive dashboards - Partner with technology teams to build and scale AI-enabled Capital Markets workflows Required Qualifications - 7+ years in capital markets, structured finance, securitization, investment banking, corporate strategy, or related financial services - Strong mastery of structured finance and debt funding concepts including ABS, warehouse facilities, forward flow, private credit, and debt documentation - Deep experience with consumer finance or fintech lending platforms and consumer ABS asset classes - Familiarity with Intex, cash flow models, collateral performance analysis, and financial modeling - Proven ability to independently lead complex initiatives and drive cross-functional alignment - Bachelor’s degree in Finance, Economics, Mathematics, Engineering, or related quantitative field Compensation - Compensation range for New York based hires: $150,000 — $225,000 USD More than just a job The company offers benefits programs and perks designed to support employee health, happiness, and productivity.

🏢 Summary: Treasury Manager role supporting investment vehicles and structured finance activities within a fintech platform, focusing on cash management, securitization, liquidity forecasting, and treasury operations. The position involves hands-on responsibility for ABS transactions, forward flow agreements, fund operations, and automation initiatives. It offers exposure to corporate treasury, funding strategy, and capital deployment in a fast-paced financial environment. 🗂️ Requirements: 5+ years in Treasury, structured finance, fund operations, or financial operations, Experience in financial services, fintech, or asset management, Advanced SQL proficiency, Advanced Excel skills with large dataset management, Bachelor's degree in a relevant field, Experience with ABS, securitizations, or structured finance, Familiarity with cash management and treasury processes, Ability to review legal and transaction documents 📃 Skills: SQL, Excel, Python, ABS, Securitization, CashManagement, Forecasting, Reconciliation, DataAnalysis, Automation 🏢 Description: Treasury Manager About the Role Pagaya is seeking a Treasury Manager to join our growing Treasury team in New York. This role focuses on supporting the firm's Investment Vehicles and Funds platform, including Forward Flow agreements, ABS transactions, capital allocations, and investment fund operations. As a key contributor to day-to-day treasury operations, cash management, and securitization, you will partner closely with teams across Finance, Capital Markets, and Partnerships. Over time, this role will expand to include broader Corporate Treasury responsibilities, offering opportunities to contribute to liquidity management, forecasting, and financing activities. This is a hands-on role suited for a professional with a meticulous approach, analytical capabilities, and an interest in structured finance, treasury operations, and financial infrastructure within a fast-paced fintech environment. Responsibilities Corporate Finance & Investment Vehicles - Coordinate treasury initiatives and cross-functional projects. - Prepare weekly cash forecasts, liquidity plans, and borrowing models; analyze and resolve variances. - Improve processes, controls, and treasury best practices. - Collaborate with Finance, Capital Markets, and Partnerships teams. Treasury Operations - Facilitate securitization and funding operations across ABS, Forward Flow and RIA Fund structures. - Carry out cash management strategies, including daily cash positioning. - Perform reconciliations and resolve discrepancies. - Support reporting, waterfall analysis, and P&L review. - Conduct compliance testing and calculations. - Interface with external parties (originators, servicers, investors, custodians, rating agencies). - Support partner, lender, and investment fund operations. Operational Excellence & Scalability - Enhance treasury operations including cash management, reconciliations, and funding flows. - Build and refine processes, controls, and infrastructure to support a growing and increasingly complex platform. - Identify opportunities for automation, data integration, and efficiency gains. - Support funding strategy and capital deployment. - Partner with Capital Markets and Finance to optimize funding across ABS and fund structures. Data & Automation - Perform data analysis and reporting to support treasury and funding decisions. - Identify and implement automation and process improvements. Qualifications - 5+ years in Treasury, structured finance, fund operations, or financial operations. - Experience in financial services, fintech, or asset management. - High proficiency in analytical tasks and attention to detail (SQL experience mandatory). - Advanced Excel skills; experience managing large datasets. - Bachelor's degree in a relevant field. - Experience with ABS / securitizations or structured finance. - Exposure to credit, funds, or fixed income. - Familiarity with cash management and treasury processes. - Ability to review legal and transaction documents. - Python experience preferred. Compensation Range for New York Based Hires $140,000—$180,000 USD

🏢 Summary: Permanent Product Manager role focused on reimagining financial institution operations through AI-native solutions. The role involves identifying high-impact operational pain points and building end-to-end AI-driven products that replace legacy workflows in regulated banking environments. You will own the full product lifecycle and deliver ROI-driven solutions for enterprise financial institutions. 🗂️ Requirements: 5+ years product management experience, Experience in financial services operations, Experience building products for operations, risk, or compliance users, Experience owning full product lifecycle, Experience defining ROI-driven enterprise narratives, Strong customer discovery skills, Experience working in regulated financial environments, Hands-on use of AI tools for building prototypes and workflows 📃 Skills: AI, MachineLearning, Automation, ProductManagement, DataAnalysis, Prototyping, Compliance, FinTech, Cursor, Copilot, Claude, Replit 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: Financial institutions are full of operational pain points that haven't been meaningfully addressed in decades. Manual workflows, legacy tools, and inefficiency cost the industry billions. Your job is to go deep into how these institutions actually operate, identify the highest-impact friction points, and build AI-native solutions that fundamentally change the way things work. This isn't about wrapping AI around broken processes. It's about reimagining how these workflows should function when AI is the starting point. This is a domain-expert, permanent role (not a rotation) because customer relationships and regulatory knowledge compound over time. Your expertise is the moat. Key Responsibilities Discover and validate the highest-value operational pain points at financial institutions through deep customer engagement Design and build AI-native solutions from scratch: not incremental improvements to legacy workflows, but fundamentally new approaches Own the full product lifecycle: discovery, validation, build, launch, and iteration for each solution you bring to market Be the customer-facing domain expert: spend time with FI operations teams, understand their workflows at a granular level, and translate pain into product Define outcome-based value narratives for enterprise buyers: prove ROI in terms that CFOs and operations leaders care about Navigate regulatory complexity as a first-class product constraint: financial operations are heavily regulated, and compliance shapes the product, not the other way around Partner with platform teams to leverage shared AI infrastructure and capabilities Required Qualifications 5+ years in product management Experience in financial services operations you've worked in or built products for the operational side of financial institutions (not just consumer-facing apps) Built products where the user is an operations, risk, or compliance professional you understand back-office workflows at a granular level Experience defining ROI-driven narratives for enterprise buyers: you sell business outcomes, not feature lists Comfortable being the domain expert who educates engineering teams and peer PMs on industry nuance Strong discovery instincts you know how to find the real pain points, not just the ones customers articulate AI-native workflow: You build with AI daily — analyzing data, building prototypes, generating regulatory summaries, automating repetitive research. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building Preferred Skills Working knowledge of financial operations regulations (collections, fraud, compliance, lending): highly valued but learnable for candidates with adjacent financial services experience Financial institution experience Built AI-powered automation for back-office or operations workflows Experience with outcome-based or performance-based pricing models Experience identifying and validating new product opportunities through customer discovery Who you are? You're the person who has sat with operations teams at financial institutions and watched how they actually work: the spreadsheets, the manual queues, the workarounds that exist because nobody built them a real tool. You see friction that others accept as normal, and you immediately start thinking about what an AI-native solution looks like. You understand regulated environments viscerally. You don't treat compliance as a checkbox, you treat it as a design constraint that makes the product better. You've built products where a regulatory misstep isn't just a bug; it's a lawsuit. You're customer-facing and credible. Operations leaders at financial institutions trust you because you speak their language and understand their world. You can present ROI to a CFO and workflow details to an operations manager in the same meeting. You build your own tools. You use AI to analyze operational data, prototype solution workflows, generate regulatory requirement maps, and accelerate every aspect of your domain work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You see AI as both the product you're building and the way you build it. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $175,000 - $225,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Permanent Product Manager role focused on reimagining financial institutions’ operations by designing and launching AI-native solutions that replace legacy back-office workflows. The position owns the full product lifecycle and acts as a domain expert in regulated financial environments, driving ROI for enterprise clients. The role requires deep expertise in financial operations and building AI-powered automation from scratch. 🗂️ Requirements: 5+ years of product management experience, Experience in financial services operations (operational side of financial institutions), Experience building products for operations, risk, or compliance users, Experience owning full product lifecycle from discovery to launch, Ability to define and communicate ROI-driven value propositions for enterprise buyers, Strong customer discovery and validation skills, Experience working in regulated financial environments, Hands-on experience building AI-native workflows and automation 📃 Skills: AI, ProductManagement, FinancialServices, Operations, Compliance, Risk, Automation, Cursor, Copilot, Claude, Replit, AIagents, Scripting, Regulations, WorkflowAutomation 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: Financial institutions are full of operational pain points that haven't been meaningfully addressed in decades. Manual workflows, legacy tools, and inefficiency cost the industry billions. Your job is to go deep into how these institutions actually operate, identify the highest-impact friction points, and build AI-native solutions that fundamentally change the way things work. This isn't about wrapping AI around broken processes. It's about reimagining how these workflows should function when AI is the starting point. This is a domain-expert, permanent role (not a rotation) because customer relationships and regulatory knowledge compound over time. Your expertise is the moat. Key Responsibilities Discover and validate the highest-value operational pain points at financial institutions through deep customer engagement Design and build AI-native solutions from scratch: not incremental improvements to legacy workflows, but fundamentally new approaches Own the full product lifecycle: discovery, validation, build, launch, and iteration for each solution you bring to market Be the customer-facing domain expert: spend time with FI operations teams, understand their workflows at a granular level, and translate pain into product Define outcome-based value narratives for enterprise buyers: prove ROI in terms that CFOs and operations leaders care about Navigate regulatory complexity as a first-class product constraint: financial operations are heavily regulated, and compliance shapes the product, not the other way around Partner with platform teams to leverage shared AI infrastructure and capabilities Required Qualifications 5+ years in product management Experience in financial services operations you've worked in or built products for the operational side of financial institutions (not just consumer-facing apps) Built products where the user is an operations, risk, or compliance professional you understand back-office workflows at a granular level Experience defining ROI-driven narratives for enterprise buyers: you sell business outcomes, not feature lists Comfortable being the domain expert who educates engineering teams and peer PMs on industry nuance Strong discovery instincts you know how to find the real pain points, not just the ones customers articulate AI-native workflow: You build with AI daily — analyzing data, building prototypes, generating regulatory summaries, automating repetitive research. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building Preferred Skills Working knowledge of financial operations regulations (collections, fraud, compliance, lending): highly valued but learnable for candidates with adjacent financial services experience Financial institution experience Built AI-powered automation for back-office or operations workflows Experience with outcome-based or performance-based pricing models Experience identifying and validating new product opportunities through customer discovery Who you are? You're the person who has sat with operations teams at financial institutions and watched how they actually work: the spreadsheets, the manual queues, the workarounds that exist because nobody built them a real tool. You see friction that others accept as normal, and you immediately start thinking about what an AI-native solution looks like. You understand regulated environments viscerally. You don't treat compliance as a checkbox, you treat it as a design constraint that makes the product better. You've built products where a regulatory misstep isn't just a bug; it's a lawsuit. You're customer-facing and credible. Operations leaders at financial institutions trust you because you speak their language and understand their world. You can present ROI to a CFO and workflow details to an operations manager in the same meeting. You build your own tools. You use AI to analyze operational data, prototype solution workflows, generate regulatory requirement maps, and accelerate every aspect of your domain work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You see AI as both the product you're building and the way you build it. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $175,000 - $225,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Strategic Staff Product Manager role focused on building and scaling integration strategy for an AI-native banking platform, owning the roadmap, architecture direction, and packaging of integrations across core banking systems, contact center platforms, and data providers. The role drives technical execution and go-to-market impact by turning integrations into a competitive product advantage. You will work cross-functionally to evaluate APIs, define integration architecture, and enable new customer segments through scalable integration frameworks. 🗂️ Requirements: 7+ years in product management, 3+ years in integrations, platform partnerships, or API products, Experience building integration packages or partner ecosystems, Ability to evaluate banking APIs and integration architectures, Experience with contact center integrations and data exchange protocols, Experience defining and managing integration roadmaps, Experience influencing go-to-market strategy through product capabilities, Hands-on use of AI tools for workflow automation and analysis 📃 Skills: APIs, Integrations, Architecture, Banking, CCaaS, Data, AI, Automation, Scripting, Cursor, Copilot, Claude, Replit 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.Staff Product Manager, Integrations Strategy Company: interface.ai Location: Remote-friendly (Palo Alto, CA preferred) Reports to: VP of Product Compensation: $190,000 - $250,000 base salary + bonus + equity (depending on location & experience) About interface.ai Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive. Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank. With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot, starting with the community financial institutions that serve everyday Americans. We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures. Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement. Key credibility anchors: Series B AI company building agentic AI infrastructure for financial institutions Trusted by 100+ banks and credit unions across North America Serving millions of end users through conversational AI across voice, chat, and mobile channels The Opportunity At interface.ai, integrations aren't plumbing. They're a product. The depth of our integration layer directly determines what our AI can do for customers and how sticky the platform becomes. This is a strategic role reporting directly to the VP of Product. You decide which integrations to build, how to package them, and how they drive business outcomes. You also drive the technical execution, not just the strategy. What You'll Own Transform integrations from a technical function into a product-driven competitive advantage: integrations should open doors, not block deals Build and manage integration packages: pre-built bundles for specific customer segments that dramatically reduce time-to-live for new customers Define segment-specific integration strategies: which integrations unlock which customer segments and why Evaluate, prioritize, and manage the integration roadmap across core banking systems, contact center platforms, and data providers Design certification and testing programs that ensure integration quality, reliability, and partner confidence Influence go-to-market strategy through integration capabilities: your roadmap directly enables new deals and new segments Define integration architecture for new product lines: your strategic planning ensures the right integrations are in place as new products launch. You remain the integration authority throughout. Who You Are You see integrations the way a chess player sees the board: each one opens up new moves, and the right sequence creates a position that's hard to replicate. You've watched deals die because an integration wasn't ready, and you've seen firsthand how deep integrations become the reason customers stay and expand. You're equally comfortable in a technical architecture review and a sales deal review. You can evaluate a banking API spec and then explain to a GTM team why this integration unlocks a $50M customer segment. You translate between engineering ("this requires a new adapter pattern") and business ("this means we can close the top 3 pipeline deals"). You build your own tools. You use AI to map integration landscapes, analyze API documentation, generate partner comparison matrices, and accelerate strategic planning — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You don't wait for someone to compile the data. You compile it yourself, faster than anyone expects. What You Bring 7+ years in product management, with 3+ years in integrations, platform partnerships, or API products Experience building integration packages, partner ecosystems, or API programs that drive business outcomes Technical enough to evaluate banking APIs, contact center integrations, and data exchange protocols: you don't need to code them, but you can read the docs, assess the architecture, and identify risks Understanding of how segment-specific integration needs map to business opportunity Experience with packaging capabilities into customer-ready offerings that reduce deployment friction Track record of influencing GTM strategy through product capabilities AI-native workflow: You build with AI daily — mapping integration landscapes, analyzing API specs, generating comparison matrices, automating documentation. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. Bonus Points Financial services integration experience (core banking systems, CCaaS platforms, or financial data providers) Built or managed API partnership programs Product-led growth experience where integrations drive adoption Experience with integration testing, certification, and quality programs Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. What We Offer 100% company-paid medical, dental, and vision coverage 401(k) with company match and financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness, and family benefits Competitive equity with meaningful upside interface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Strategic Staff Product Manager role focused on building and owning the integrations strategy for an AI-native banking platform, turning integrations into a competitive product advantage. The role drives integration roadmap, architecture, and packaging across core banking systems, contact center platforms, and data providers to unlock new customer segments and revenue. It combines deep technical API evaluation with business impact and AI-driven workflow automation. 🗂️ Requirements: 7+ years of product management experience, 3+ years in integrations, platform partnerships, or API products, Experience building integration packages or API programs, Ability to evaluate banking APIs and integration architectures, Experience with contact center and data provider integrations, Experience defining and managing integration roadmaps, Ability to design integration testing and certification programs, Experience influencing go-to-market strategy through product capabilities, Hands-on use of AI tools to build workflows, scripts, or automation 📃 Skills: APIs, Integrations, Architecture, Banking, CCaaS, AI, Automation, Scripting, Workflows, Data, Testing, Certification 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.Staff Product Manager, Integrations Strategy Company: interface.ai Location: Remote-friendly (Palo Alto, CA preferred) Reports to: VP of Product Compensation: $190,000 - $250,000 base salary + bonus + equity (depending on location & experience) About interface.ai Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive. Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank. With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot, starting with the community financial institutions that serve everyday Americans. We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures. Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement. Key credibility anchors: Series B AI company building agentic AI infrastructure for financial institutions Trusted by 100+ banks and credit unions across North America Serving millions of end users through conversational AI across voice, chat, and mobile channels The Opportunity At interface.ai, integrations aren't plumbing. They're a product. The depth of our integration layer directly determines what our AI can do for customers and how sticky the platform becomes. This is a strategic role reporting directly to the VP of Product. You decide which integrations to build, how to package them, and how they drive business outcomes. You also drive the technical execution, not just the strategy. What You'll Own Transform integrations from a technical function into a product-driven competitive advantage: integrations should open doors, not block deals Build and manage integration packages: pre-built bundles for specific customer segments that dramatically reduce time-to-live for new customers Define segment-specific integration strategies: which integrations unlock which customer segments and why Evaluate, prioritize, and manage the integration roadmap across core banking systems, contact center platforms, and data providers Design certification and testing programs that ensure integration quality, reliability, and partner confidence Influence go-to-market strategy through integration capabilities: your roadmap directly enables new deals and new segments Define integration architecture for new product lines: your strategic planning ensures the right integrations are in place as new products launch. You remain the integration authority throughout. Who You Are You see integrations the way a chess player sees the board: each one opens up new moves, and the right sequence creates a position that's hard to replicate. You've watched deals die because an integration wasn't ready, and you've seen firsthand how deep integrations become the reason customers stay and expand. You're equally comfortable in a technical architecture review and a sales deal review. You can evaluate a banking API spec and then explain to a GTM team why this integration unlocks a $50M customer segment. You translate between engineering ("this requires a new adapter pattern") and business ("this means we can close the top 3 pipeline deals"). You build your own tools. You use AI to map integration landscapes, analyze API documentation, generate partner comparison matrices, and accelerate strategic planning — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You don't wait for someone to compile the data. You compile it yourself, faster than anyone expects. What You Bring 7+ years in product management, with 3+ years in integrations, platform partnerships, or API products Experience building integration packages, partner ecosystems, or API programs that drive business outcomes Technical enough to evaluate banking APIs, contact center integrations, and data exchange protocols: you don't need to code them, but you can read the docs, assess the architecture, and identify risks Understanding of how segment-specific integration needs map to business opportunity Experience with packaging capabilities into customer-ready offerings that reduce deployment friction Track record of influencing GTM strategy through product capabilities AI-native workflow: You build with AI daily — mapping integration landscapes, analyzing API specs, generating comparison matrices, automating documentation. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. Bonus Points Financial services integration experience (core banking systems, CCaaS platforms, or financial data providers) Built or managed API partnership programs Product-led growth experience where integrations drive adoption Experience with integration testing, certification, and quality programs Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. What We Offer 100% company-paid medical, dental, and vision coverage 401(k) with company match and financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness, and family benefits Competitive equity with meaningful upside interface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Senior platform product role owning the AI infrastructure powering multi-agent banking assistants across voice and digital channels. Responsible for defining technical direction, model lifecycle, orchestration, performance, safety, and platform contracts to scale to millions of users. Acts as a senior IC setting standards for AI-native, enterprise-grade, multi-tenant systems. 🗂️ Requirements: 8+ years product management experience, 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products, Experience owning multi-component platform used by multiple product teams, Ability to read code, review architecture, and debug production issues, Experience with LLM orchestration, evaluation, and fine-tuning pipelines, Experience defining and governing APIs, versioning, and platform contracts, Experience in enterprise SaaS with multi-tenant and compliance requirements, Knowledge of inference optimization and latency management for real-time systems 📃 Skills: LLM, RAG, RLHF, RLAIF, APIs, ASR, TTS, Python, Quantization, Encryption, SOC2, GDPR, Cursor, Copilot 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.Company: interface.ai Location: Palo Alto, CA (In-Office) Reports to: VP of Product Compensation: $250,000 - $320,000 base salary + bonus + equity (depending on location & experience) About interface.ai Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank, unlocking a massive market opportunity by displacing the legacy systems that financial institutions have been stuck with for decades. With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot. We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures. Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement. Key credibility anchors: Series B AI company building agentic AI infrastructure for financial institutions Trusted by 100+ banks and credit unions across North America Serving millions of end users through conversational AI across voice, chat, and mobile channels The Opportunity You will own the AI platform that every product at the company depends on. This is not a support function: the platform is the competitive moat. Your decisions directly determine the ceiling of what every other product team can build. You'll inherit a multi component platform, assess what exists, and define what comes next: what to consolidate, what to invest in, what to sunset. As the senior IC in a pillar of 3-4PMs, you'll set technical direction, mentor, and raise the quality bar, while partnering with engineering leadership to scale the system to millions of end users at startup speed. What You'll Own Agent runtime & orchestration: multi-agent orchestration, memory/context management, tool routing, goal planning, and policy-aligned behavior Platform contracts: APIs, versioning, deprecation, and migration strategy: you define the boundaries and the lifecycle for all consuming teams Model lifecycle: selection, evaluation, benchmarking, fine-tuning enablement, and prompt optimization. You define when to prompt-tune vs fine-tune vs switch models. Inference performance & reliability: latency budgets, caching, batching, quantization, multi-region deployments, fallbacks, and safe rollout patterns (canaries, feature flags, rollback) Safety & compliance: PII detection/masking, prompt/response safety policies, tenant isolation, SOC2/GDPR readiness, audit logs, and encryption: compliance is a product requirement, not an afterthought Evaluation & quality: offline golden sets, regression testing, hallucination measurement, task success metrics, and production-to-improvement feedback loops Voice & multimodal: ASR/TTS integration patterns, WER, interruption handling, turn-taking, and latency budgets for real-time conversational intelligence Pillar leadership: You set technical direction, mentor, raise the bar, and have input on hiring. You prioritize competing demands from multiple product pillars, define the platform investment thesis, and protect the platform from becoming a feature factory. Who You Are You think in systems, not features. You read a platform outage postmortem and immediately see the product decision that caused it. You've built API contracts that entire product orgs depend on, and you've made the hard call to break one when the platform needed to evolve. You understand the full AI stack: from model training through inference optimization to production monitoring. You can spec a fine-tuning pipeline, set latency budgets for real-time voice, and debate quantization trade-offs with a staff engineer, all in the same week. You build your own tools. You use AI to prototype, analyze, and accelerate your work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. Not because someone told you to, but because you can't imagine working any other way. What You Bring 8+ years in product management, with 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products Owned a multi-component platform serving multiple product teams, not just a single product Deep technical fluency: can read code, review architecture, and debug production issues alongside engineers Experience with AI/ML platforms: LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks, or similar Experience governing platform contracts and managing how internal teams consume capabilities Built in enterprise SaaS environments with multi-tenant, compliance, and governance requirements AI-native workflow: You build with AI daily — creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. Bonus Points Financial services or regulated industry experience Voice/ASR/TTS systems and real-time latency-sensitive products LLM evaluation frameworks, multi-agent orchestration, or RLHF/RLAIF Knowledge graph or RAG-based retrieval systems Built a platform team from scratch Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. What We Offer 100% company-paid medical, dental, and vision coverage 401(k) with company match and financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness, and family benefits Competitive equity with meaningful upside At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Senior platform product leader role owning the AI infrastructure powering a universal banking assistant used by millions. Responsible for defining and scaling multi-agent orchestration, model lifecycle, platform APIs, inference performance, and compliance across voice and digital channels. Sets technical direction for the AI platform, enabling product teams to build on a secure, reliable, and high-performance foundation. 🗂️ Requirements: 8+ years product management experience, 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products, Experience owning multi-component platform serving multiple teams, Ability to read code and review system architecture, Experience with LLM orchestration and model evaluation, Experience defining and governing platform APIs and contracts, Experience in enterprise SaaS with multi-tenant architecture, Knowledge of inference optimization and latency management, Experience with compliance and security in regulated environments 📃 Skills: LLM, RAG, RLHF, APIs, Microservices, Python, ASR, TTS, Quantization, Fine-tuning, Orchestration, Multi-agent, Benchmarking, Encryption, SOC2, GDPR, Cursor, Copilot 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.Company: interface.ai Location: Palo Alto, CA (In-Office) Reports to: VP of Product Compensation: $250,000 - $320,000 base salary + bonus + equity (depending on location & experience) About interface.ai Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank, unlocking a massive market opportunity by displacing the legacy systems that financial institutions have been stuck with for decades. With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot. We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures. Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement. Key credibility anchors: Series B AI company building agentic AI infrastructure for financial institutions Trusted by 100+ banks and credit unions across North America Serving millions of end users through conversational AI across voice, chat, and mobile channels The Opportunity You will own the AI platform that every product at the company depends on. This is not a support function: the platform is the competitive moat. Your decisions directly determine the ceiling of what every other product team can build. You'll inherit a multi component platform, assess what exists, and define what comes next: what to consolidate, what to invest in, what to sunset. As the senior IC in a pillar of 3-4PMs, you'll set technical direction, mentor, and raise the quality bar, while partnering with engineering leadership to scale the system to millions of end users at startup speed. What You'll Own Agent runtime & orchestration: multi-agent orchestration, memory/context management, tool routing, goal planning, and policy-aligned behavior Platform contracts: APIs, versioning, deprecation, and migration strategy: you define the boundaries and the lifecycle for all consuming teams Model lifecycle: selection, evaluation, benchmarking, fine-tuning enablement, and prompt optimization. You define when to prompt-tune vs fine-tune vs switch models. Inference performance & reliability: latency budgets, caching, batching, quantization, multi-region deployments, fallbacks, and safe rollout patterns (canaries, feature flags, rollback) Safety & compliance: PII detection/masking, prompt/response safety policies, tenant isolation, SOC2/GDPR readiness, audit logs, and encryption: compliance is a product requirement, not an afterthought Evaluation & quality: offline golden sets, regression testing, hallucination measurement, task success metrics, and production-to-improvement feedback loops Voice & multimodal: ASR/TTS integration patterns, WER, interruption handling, turn-taking, and latency budgets for real-time conversational intelligence Pillar leadership: You set technical direction, mentor, raise the bar, and have input on hiring. You prioritize competing demands from multiple product pillars, define the platform investment thesis, and protect the platform from becoming a feature factory. Who You Are You think in systems, not features. You read a platform outage postmortem and immediately see the product decision that caused it. You've built API contracts that entire product orgs depend on, and you've made the hard call to break one when the platform needed to evolve. You understand the full AI stack: from model training through inference optimization to production monitoring. You can spec a fine-tuning pipeline, set latency budgets for real-time voice, and debate quantization trade-offs with a staff engineer, all in the same week. You build your own tools. You use AI to prototype, analyze, and accelerate your work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. Not because someone told you to, but because you can't imagine working any other way. What You Bring 8+ years in product management, with 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products Owned a multi-component platform serving multiple product teams, not just a single product Deep technical fluency: can read code, review architecture, and debug production issues alongside engineers Experience with AI/ML platforms: LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks, or similar Experience governing platform contracts and managing how internal teams consume capabilities Built in enterprise SaaS environments with multi-tenant, compliance, and governance requirements AI-native workflow: You build with AI daily — creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. Bonus Points Financial services or regulated industry experience Voice/ASR/TTS systems and real-time latency-sensitive products LLM evaluation frameworks, multi-agent orchestration, or RLHF/RLAIF Knowledge graph or RAG-based retrieval systems Built a platform team from scratch Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. What We Offer 100% company-paid medical, dental, and vision coverage 401(k) with company match and financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness, and family benefits Competitive equity with meaningful upside At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Senior Product Manager role owning a multi-product AI banking suite (chat, voice, and digital) used by financial institutions, driving product direction, optimization, and growth across a shared AI platform. Responsible for scaling AI-powered member experiences, improving automation quality, and aligning multi-channel products into a seamless system. Acts as senior individual contributor leading portfolio strategy and leveraging AI-native workflows to manage and enhance product performance. 🗂️ Requirements: 8+ years product management experience, 3+ years managing multiple products simultaneously, Experience shipping AI-powered products where AI is core, Experience optimizing and growing B2B SaaS products, Strong UX expertise for member-facing products, Experience presenting to US financial institution executives, Experience leading product direction as senior IC, Hands-on use of AI tools for analytics, automation, and workflows, Experience with multi-channel products (chat, voice, digital), Experience building or working with custom AI agents or AI workflows 📃 Skills: AI, SaaS, UX, VoiceAI, ConversationalAI, Automation, Analytics, Dashboards, Agents, MCP, Cursor, Copilot, Claude, Replit, Scripts, APIs 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: You're taking ownership of the product portfolio that drives the majority of interface.ai's current revenue: a multi-product AI suite spanning chat, voice, and digital channels, deployed across a large and growing base of financial institutions. This is an operator's challenge at a critical growth moment. Assess health across products, prioritize ruthlessly, and drive improvements that compound across the entire suite. The products share a common AI platform, and your job is to make them work together seamlessly while pushing each product's metrics higher. You'll be the senior IC and product anchor for the member-facing product pillar, setting product direction, mentoring peer PMs, breaking ties, and ensuring the existing products continue to deliver while the company invests in the future. Key Responsibilities AI-powered digital banking: The chat-based member experience, covering account management, transactions, service resolution, and more AI-powered voice banking: The same core capabilities delivered through phone-based conversational AI, with a focus on automation quality and member experience AI-powered conversion: End-to-end workflows that guide members through applications and complex financial actions across chat and voice, turning intent into completionProactive intelligence: How the platform surfaces the right information, reminders, insights, and opportunities to members at the right time across all channels Pillar leadership: Set product direction for the member-facing pillar. Mentor PMs, have input on hiring, and raise the quality bar Required Qualifications 8+ years in product management, with 3+ years managing multiple products simultaneously (not sequentially) Experience shipping "AI-powered products with a high quality bar" where AI was core to the experience, not a bolt-on feature Strong UX sensibility member-facing products demand high craft quality Track record optimizing and growing existing B2B SaaS products, not just 0-to-1 building Customer-facing: comfortable presenting to and working with US-based financial institution executives Experience as a senior IC leading a product line setting direction for and mentoring 2-3+ PMs through influence (not people management) AI-native workflow: You build with AI daily — analyzing user data, drafting specs, building dashboards, automating workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. This is how you manage the breadth of a multi-product portfolio without drowning in it. Preferred Skills Voice AI or conversational AI product experience Financial services or financial institution industry knowledge Built AI-powered products at scale (millions of end users) Experience with multi-channel product experiences (voice + chat + digital) Built custom AI agents, MCP integrations, or automated AI workflows for product management tasks Who you are? You're the operator who walks into a multi-product portfolio and within weeks knows exactly which product is healthy, which is underperforming, and which metric to move first. You don't just manage products, you manage a *system* of products that share infrastructure, serve overlapping users, and compound in value when they work together. You've been the person that enterprise customers trust. You can walk into a room of financial institution executives, understand their pain in the first ten minutes, and translate it into a product improvement by the end of the week. You balance customer empathy with business discipline: you won't build something just because a customer asks, but you'll never dismiss a pain point without investigation. You build your own tools and workflows. You use AI to track portfolio health, analyze usage patterns at scale, prototype product improvements, and automate the parts of product management that don't require human judgment — building agents, creating automated workflows, writing scripts, whatever makes the work faster. You manage a multi-product portfolio at a pace that would be impossible without AI, and that's the point. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $250,000 - $320,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. We're an in-office company in Bay area, driven by a shared commitment to excellence and velocity. This role is based in our Palo Alto office and is expected to work on-site with the team. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Leadership role responsible for scaling and modernizing a cloud-native credit platform, overseeing multiple engineering teams building resilient, high-availability distributed systems. The position drives architectural decisions, engineering standards, and operational excellence in a regulated fintech environment. Focused on delivering secure, scalable credit products through strong technical and execution leadership. 🗂️ Requirements: 10+ years of software engineering experience, 5+ years leading engineering managers or multiple teams, Experience building and scaling distributed systems, Experience with cloud-native environments (AWS preferred), Strong background in microservices architectures, Experience with high availability systems, Experience in regulated or compliance-sensitive environments 📃 Skills: AWS, Microservices, DistributedSystems, CloudNative, HighAvailability, SystemDesign, Architecture, Fintech, Credit, Compliance 🏢 Description: Marqeta is looking for a Director, Software Engineering to lead and evolve our Credit platform. This is a critical leadership role responsible for scaling the next generation of innovative credit products that power modern fintech experiences. You will lead multiple engineering teams responsible for building, operating, and modernizing core components of our credit platform. This role requires a leader who sets a high bar, moves with urgency, and brings clarity in complex environments. You will partner closely with Product, Data, Risk, Compliance, and Operations to define strategy, drive execution, and deliver resilient, secure, and highly available systems at scale. We work Flexible First. This role can be performed remotely in the United States, only in one of our National locations, which you can review here. The Impact You’ll Have Lead and develop multiple engineering teams responsible for core credit capabilities. Drive platform resiliency, scalability, and operational excellence. Partner with Product to shape roadmap, sequencing, and delivery strategy. Establish clear engineering standards around quality, reliability, testing, and documentation. Improve execution rigor including planning, sprint hygiene, and measurable outcomes. Lead architectural discussions and make high quality technical decisions. Stay close to the codebase and system design while empowering teams to execute. Recruit and develop top engineering talent and actively build bench strength. Create a culture of ownership, accountability, and continuous improvement. Who You Are 10+ years of engineering experience with 5+ years leading engineering managers or multiple teams. Experience building and scaling distributed systems in cloud native environments, preferably AWS. Strong background in microservices architectures and high availability systems. Proven ability to operate in regulated or compliance sensitive environments. Experience in fintech strongly preferred; credit domain experience is a plus but not required. Demonstrated track record of raising engineering standards and improving execution discipline. Comfortable navigating ambiguity while driving clarity and momentum. High personal standards and a bias toward action. What Will Set You Apart Experience building or scaling credit products such as underwriting, ledgering, servicing, or transaction processing. Experience improving platform resiliency such as multi region architectures. Track record of evolving teams from good to great. Masters Degree in Computer Science. Your Manager Rahul Rana Recruiter For This Role Prashant Sharma Typical Process Application Submission Recruiter phone call Hiring manager video call Virtual “Onsite” consisting of 4-5, 45 min calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to the National tier within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $242,400 - $303,000 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.