Strategic Partnerships & Platform Ecosystem Manager

🏢 Summary: Strategic hybrid role responsible for building and scaling a Deal Desk function in a SaaS environment, partnering with Sales, Finance, and Legal to structure, review, and optimize deals. The position focuses on pricing strategy, contract processes, financial analysis, and improving deal cycle efficiency. It requires strong SaaS financial acumen and hands-on experience with deal desk operations and related systems. 🗂️ Requirements: 5+ years experience in deal desk in SaaS or recurring-revenue business, Experience building or leading a deal desk or cross-functional initiative, Strong knowledge of SaaS contracts and pricing structures, Understanding of ARR and revenue recognition principles, Financial modeling expertise, Proficiency in Salesforce, Proficiency in Excel or Google Sheets, Bachelor's degree in Finance, Business, Accounting, or related field 📃 Skills: Salesforce, Excel, GoogleSheets, CPQ, CLM, FinancialModeling, ARR, RevenueRecognition, SaaS, Pricing 🏢 Description: About Us Canopy is a fast-growing SaaS company building simple, efficient software for accounting firms. We aim to help clients unlock the firm they've always wanted with our Practice Management Suite, with a strong emphasis on customer delight, problem-solving, and strong values. The Opportunity We're looking for a strategic and collaborative Deal Desk Manager to build and scale our deal desk operations from the ground up. Reporting to the Controller, this role drives efficient deal execution and ensures strong financial outcomes. You will partner closely with Sales, Finance, RevOps, and Legal to guide deal structure, pricing strategy, and contract processes. This is a hybrid position in South Jordan, Utah (M, W, F in-office). What You'll Do - Design the Deal Desk Function: Build deal desk strategy, frameworks, and workflows, including approval policies, escalation paths, and discounting guidelines. - Lead Day-to-Day Operations: Manage review and approval of inbound deal requests, ensuring accuracy, compliance, and timely support to Sales teams. - Serve as a Strategic Advisor: Partner with Account Executives and Sales leadership to structure competitive and financially sound deals. - Support Financial Analysis: Collaborate with the Controller and FP&A to assess deal profitability, ARR impact, and revenue recognition considerations. - Drive Process Improvement: Identify bottlenecks and implement improvements to reduce deal cycle time and enhance visibility. - Ensure Cross-Functional Alignment: Liaise between Finance, Sales, RevOps, and Legal on pricing strategies and contract requirements. - Develop Reporting & Insights: Track key deal metrics such as approval turnaround, discount trends, and margin impact, and present findings to leadership. - Lay the Foundation for Scale: Document playbooks, approval policies, and training resources to support growth. What We're Looking For - 5+ years of experience in deal desk, preferably in SaaS or recurring-revenue businesses. - Experience building or leading a deal desk function or similar cross-functional initiative. - Strong understanding of SaaS contracts, pricing structures, ARR, revenue recognition principles, and financial modeling. - Proficiency in Salesforce and Excel/Google Sheets; experience with CPQ tools or CLM systems is a plus. - Bachelor's degree in Finance, Business, Accounting, or related field required; MBA or advanced degree is a plus. Bonus Points If You - Have supported or built a deal desk function at a growth-stage SaaS company. - Thrive in environments where you can build and optimize from scratch. - Bring a collaborative approach to cross-functional problem solving. Why You Want to Work Here - Flexible Paid Time Off and 10 company holidays. - Health benefits including Medical, Dental, Vision, and HSA match. - 401(k) with 100% match up to 3% and immediate vesting. - Mental health support including Impact Suite and EAP. - Paid parental leave. - Company-paid life and disability insurance. - Peer recognition program. - Company events and ERG committees. - Fully stocked kitchen. Our Values - Own - Win - Do Good - Embrace Curiosity & Candor - Act Startup Fast Interviewing @ Canopy - Application review. - 20-minute phone call with People Team. - 45–60-minute interview with Hiring Manager. - 1–3 additional interview rounds. - Final interview. Canopy is an equal opportunity employer.

🏢 Summary: Senior Product Manager role responsible for defining and executing the strategy for integration platforms, developer tooling, and SDKs within a large SaaS ecosystem. The position focuses on scaling integrations with major technology partners, improving developer experience, and ensuring high-quality backend standards for ecosystem contributions. You will drive platform evolution, integration infrastructure, and technical enablement to accelerate partner and developer adoption. 🗂️ Requirements: 5+ years in technical product management, Experience in B2B SaaS or cloud infrastructure, Experience with SDK design, Experience managing backend services, Understanding of system architectures, Experience with developer tools or platforms, Track record of shipping scalable infrastructure products, Bachelor’s degree in Engineering, Computer Science, Information Technology or equivalent 📃 Skills: SaaS, Cloud, SDK, APIs, Backend, Architecture, Integration, Monitoring, Metrics, Schemas, DevTools, Infrastructure 🏢 Description: As a Senior Product Manager in the Ecosystem and Integrations group, you will own the vision, strategy, and execution for a critical portion of Datadog’s integration landscape. You will focus on scaling Datadog’s connectivity with major SaaS providers and strategic technology partners while leading the evolution of the tools—including the Publication Platform, Integration Task Service, and SDKs—that empower external developers and internal teams to build within our ecosystem. What You’ll Do Publication Platform & Task Service: Oversee the end-to-end vision and strategy for the Publication Platform (Pub Plat) and the Integration Task Service. Ensure these systems are robust, scalable, and intuitive for both internal and external developers. Ecosystem Relationship Enablement: In close collaboration with Technology Partner Managers (TPMs), help manage and scale technical relationships across the entire partner ecosystem. You will provide the product guidance and technical frameworks that allow TPMs to manage partner success at scale. Integration Developer Tooling & SDKs: Drive initiatives to increase development velocity through extensible SDKs (e.g., CrawlerSDK) and self-service enablement. Your goal is to make the developer experience (DX) seamless from the first line of code to production. Marketing & GTM Initiatives: Lead the creation of technical blogs, release notes, and feature announcements. Work with PMM and TPMs to define “rules of engagement” for marketing efforts with ISVs and drive joint GTM motions. Global Ecosystem Growth: Facilitate partner contributions through direct engagement and streamlined onboarding. Act as the primary PM advocate for third-party developers, ensuring our tooling roadmap removes friction for the ISV community. Quality & Backend Standards: Establish and enforce automated quality standards for the integration "under the hood"—including monitors, metrics metadata, and data schemas—ensuring that everything built via our tooling meets Datadog's high reliability and performance bars. Who You Are Experience: You have 5+ years of experience in technical product management, ideally within B2B SaaS, cloud infrastructure, or developer tools. Technical Acumen: You enjoy gaining a deep understanding of complex system architectures, developer workflows, and building for extensibility. Platform Thinker: You enjoy building "the machine that builds the machine." You have experience with SDK design and managing backend services that support high-concurrency developer tasks. Business minded: You think like a business owner and hold yourself and the organization accountable for KPIs. Communication Skills: You have strong communication skills and the willingness to present your ideas to technical stakeholders and executives alike. Analytical skills: You have sharp critical thinking and analytical skills and the ability to link the product roadmap with business objectives. Collaborative Partner: You have demonstrated success in working alongside business-oriented roles (like TPMs or BizDev) to translate technical capabilities into strategic partner value. Proven Impact: A track record of shipping scalable infrastructure or developer products and driving meaningful business metrics like developer adoption and time-to-market. You have a Bachelor's Degree in Engineering, Computer Science, Information Technology, or equivalent experience. #LI-HybridDatadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.The reasonably estimated yearly salary for this role at Datadog is:$187,000—$240,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

🏢 Summary: Senior Product Manager, Platform role focused on building and scaling internal platform capabilities that enhance developer experience, infrastructure, security, and SDLC operations. The position drives platform strategy, roadmap, and execution to deliver scalable, secure, and reliable tooling for engineering teams. It partners cross-functionally to improve CI/CD, observability, infrastructure abstraction, and overall developer productivity. 🗂️ Requirements: Experience building Platform as a Product at enterprise scale, Experience delivering developer tools, services, and APIs, Ability to work with infrastructure, CI/CD, observability, security, and platform architecture, Hands-on experience with Kubernetes ecosystem, CI/CD pipelines, Infrastructure-as-Code, observability tools, or GenAI coding tools, Experience defining and tracking technical metrics and KPIs, Experience leading cross-functional engineering initiatives 📃 Skills: Kubernetes, EKS, Karpenter, Kyverno, CI/CD, GitHub, Azure, Terraform, Pulumi, CloudFormation, NewRelic, Datadog, Grafana, Copilot, Cursor, GenAI, APIs, SRE, SDLC, Infrastructure, Observability, Security 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.About the Role We're seeking a Senior Product Manager, Platform to serve our internal product development squads and help guide us towards the platform of the future for Playlist. This role sits at the intersection of developer experience, infrastructure, security, and software development lifecycle (SDLC) operations. You'll work cross-functionally with engineering, SRE, security, and application teams to deliver intuitive, scalable, and secure platform capabilities that accelerate developer productivity and enable our business objectives. What You'll Do Developer Engagement & Advocacy Be the voice of our internal developers. Collect pain points, usage patterns, and feedback from engineering teams across Mindbody to develop an informed POV on the biggest opportunities for Platform teams to better serve the organization. Evangelize platform capabilities. Help development squads understand what the platform offers, how to best leverage platform products and other tools, and where opportunities exist for partnership and collaboration. Roadmap Synthesis: Work with AI tooling and analytics to synthesize this information and integrate it into strategic planning. Platform Strategy & Execution Own the platform roadmap across key themes including reliability & performance, platform modernization, developer experience, and operational excellence. Drive initiatives to improve developer experience, CI/CD workflows, infrastructure abstraction, security, and observability. Partner with security, compliance, and architecture teams to ensure platform capabilities are scalable, secure, and meet enterprise standards. Measurement & Impact Work with platform squads to define North Star metrics and establish a framework for tracking success metrics that demonstrate business impact. Measure platform adoption and effectiveness. Communicate the value of platform investments to leadership and stakeholders through data-driven storytelling. What You'll Bring Required Enterprise developer tooling experience: Proven track record building "Platform as a Product" either internally at scale or as an external offering. Developer-focused product management: Deep experience building tools, services, and APIs consumed by developers. You understand what makes developers productive and can translate technical requirements into product strategy. Technical depth: Ability to engage credibly with engineering teams on technical topics including infrastructure, CI/CD, observability, security, platform architecture, and GenAI Coding Tools. Hands on experience with one or more of the following areas: Kubernetes ecosystem (EKS, Karpenter, or Kyverno), CI/CD (Github Actions, Azure DevOps), Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation), Observability (New Relic, Datadog, or Grafana), GenAI Coding Tools (Copilot, Cursor) Cross-functional leadership: Track record of driving complex initiatives across multiple engineering teams, with influence rather than authority. Data-driven decision making: Experience defining metrics that matter and using data to prioritize, communicate impact, and drive continuous improvement. Nice to Have Previous experience as an SRE, software engineer, or in a similar technical role Experience with platform modernization and legacy system migrations Familiarity with developer portal tools, service catalogs, and internal developer platforms Experience in SaaS or B2B environments serving technical audiences Experience collaborating and aligning with global teams and moving projects forward asynchronously Success in Your First Year 30 Days: Build relationships across platform and application development squads. Establish regular touchpoints with key developer teams and their leaders. Begin synthesizing feedback from support channels. 90 Days: Deliver a refined platform vision and 2026 roadmap aligned with strategic themes. Launch developer engagement initiatives. Establish baseline metrics for platform health and developer satisfaction. 6 Months: Drive measurable improvements in key metrics (deployment time, DevEx scores, platform infrastructure adoption). Increase platform visibility and adoption across engineering. Establish the platform as a trusted partner to development teams. 1 Year: Demonstrate clear business impact through improved reliability, faster delivery cycles, and higher developer satisfaction. Position the platform for scale as Mindbody grows. Build a community of platform advocates across the organization. Why This Role Matters Platform Engineering at Mindbody touches every aspect of our technical operation—from how quickly we ship features to how reliably our services run to how secure our customer data remains. This role has the unique opportunity to accelerate every engineering team's effectiveness, enabling us to deliver better experiences for the millions of consumers and businesses who rely on Mindbody. As the first dedicated Platform PM, you'll shape not just what we build, but how we think about internal platforms as products. You'll establish practices, metrics, and relationships that will scale with the company for years to come. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior product leadership role focused on building new 0→1 partner-driven products and experiences from concept to launch in a high-autonomy environment. The position owns vision, strategy, and execution while collaborating with engineering and partners to deliver scalable, high-impact solutions. This role emphasizes rapid iteration, technical fluency, and shaping a growing partner ecosystem. 🗂️ Requirements: 8+ years of product management experience, Experience with B2B products or partner integrations, Proven 0→1 product development experience, Track record of launching products from MVP to market, Ability to work in high-autonomy, ambiguous environments, Strong technical fluency with system design understanding, Experience collaborating closely with engineering teams, Experience defining product roadmaps based on market and customer insights 📃 Skills: ProductManagement, B2B, APIs, Integrations, SystemDesign, Roadmapping, MVP, DataAnalysis 🏢 Description: At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We have an opening for a senior product leader who loves building new things and thrives in ambiguity. You’ll create experiences with partner companies that deliver real, outsized value to customers—things that could never exist alone. This is a 0→1 role: you’ll own the vision, strategy, and execution, moving fast, iterating constantly, and shaping the future of our partner ecosystem. What You’ll Do: Lead the creation of new partner-driven products and experiences from concept to launch. Collaborate deeply with engineering, design, and partners to turn bold ideas into scalable solutions. Spot market opportunities, uncover customer pain points, and define high-impact product roadmaps. Test, learn, and pivot quickly—combining data, insight, and intuition to drive results. Influence internal and external stakeholders, aligning teams around strategy and execution. Mentor others, shaping product thinking and partner-focused innovation across the organization. Who You Are: 8+ years of product management experience with B2B, partner integrations, or co-created products is required to thrive in this role. Show success in leading 0→1 product development, taking ideas from ambiguous problem spaces through validation, MVP, and successful launch. Proven track record of shipping impactful products in high-autonomy, ambiguous environments. Strong technical fluency—you can meaningfully engage with engineers and system design. Deep market and customer insight—know how to turn opportunity into value. Comfortable structuring chaos and making decisions with imperfect information. Customer-obsessed mindset—focused on creating experiences that delight and surprise. A builder mentality—you act fast, iterate relentlessly, and take ownership of outcomes. Why You’ll Love It: Full ownership: define the vision, strategy, and execution of transformative partner experiences. Co-create with other companies to unlock value that no one could achieve alone. Drive impact at scale—your work will shape how customers experience our ecosystem. Operate at the cutting edge of product innovation in a high-growth, collaborative startup environment. #LI-Remote #LI-HK1The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$155,000—$194,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). Click here for a full copy of our General Personnel Privacy Notice. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

🏢 Summary: The Senior Salesforce Product Manager is responsible for leading the strategy, roadmap, and Agile delivery of Salesforce solutions aligned with business objectives. This role acts as the primary liaison between business stakeholders and the Salesforce development team, managing product backlog, sprint planning, integrations, and platform enhancements. The position requires strong technical expertise in Salesforce and related integration and DevOps tools. 🗂️ Requirements: 3+ years of experience at a technology company or consulting firm, 5+ years of experience in an Agile development environment, Strong technical knowledge of Salesforce platform and multiple Salesforce Clouds, Experience managing Salesforce product roadmap and backlog, Experience leading Agile ceremonies and sprint planning, Experience with Salesforce middleware integrations, Experience with Salesforce DevOps tools, Ability to translate business needs into user stories and technical requirements, Experience managing complex cross-functional technical projects, Salesforce certifications (Administrator or Consultant) 📃 Skills: Salesforce, SFDC, Agile, Scrum, BOOMI, Tray.io, Gearset, DevOps, Sales Cloud, Service Cloud, Field Service Lightning, Backlog, UserStories, Integrations 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.LocationThis position will be based out of Charlotte, NC. ReportingThis position will report to the Senior Manager, Business Systems. Summary of Role The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto's business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto's Salesforce team by serving as the primary business liaison and subject matter expert on the platform's ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. Strategic & TacticalKey Responsibilities of the Salesforce Product Manager: Understand Palmetto's business processes and organizational priorities Proactively engage with stakeholders regularly to understand their evolving needs Manages technical SFDC lead and delivery team Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s) Develop, maintain, and communicate the Salesforce product's vision and roadmap Establish and track progress against evolving business initiatives for the Salesforce team Manage, prioritize, and refine User Stories for the Salesforce product backlog Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team Lead solutioning conversations and technologies for products that live within or touch the Salesforce system Facilitate daily standups with the Salesforce development team Engage with business stakeholders and end-users to resolve impediments to Product development as they arise Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases Align with other Palmetto Product Owners when needed to maintain cross-product alignment Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto's growth and business needs Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.) Qualifications 3+ years of experience at a technology company or consulting firm 5+ years of experience working in an Agile development environment and participating in Agile ceremonies Ability to manage many competing priorities and complex projects Salesforce certifications highly preferred (consultant, administrator, etc.) 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other) Experience translating business needs into strong user stories/requirements for new product features Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce Excellent organizational and project management skills; can manage priorities and dependencies across teams Excellent communication skills with experience translating technical concepts to non-technical audiences Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service. Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values: Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers. Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts. Rituals: We create practices that keep us disciplined in the pursuit of our goals Longevity: We build for the future Happiness: We encourage employees to focus on their well being Openness: We provide complete transparency to our colleagues, even when it is uncomfortable. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

🏢 Summary: Leadership role managing end-to-end talent acquisition operations across field and corporate hiring nationwide, with ownership of recruiting processes, ATS administration, sourcing strategy, analytics, and recruiter team performance. The role focuses on optimizing hiring metrics, managing recruiting budgets and vendor ROI, and delivering a high-quality candidate experience in a high-growth environment. 🗂️ Requirements: 5+ years of full-cycle recruiting experience, 2+ years leading or mentoring a talent acquisition team, Hands-on Greenhouse system administration experience, Experience managing high-volume and corporate recruiting simultaneously, Experience building recruiting dashboards and reporting metrics, Experience managing recruiting budgets or vendor spend, Ability to present recruiting data to senior leadership, Strong communication and stakeholder management skills 📃 Skills: Greenhouse, ATS, Indeed, Recruiting, Sourcing, Dashboarding, Reporting, Analytics, ROI, P&L 🏢 Description: About Us Vertex Service Partners is a home improvement services company focused on residential roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. Our company is built on our core values—servant leadership, unwavering character, a growth mindset, persistence, empowerment, pace, and fun—and guided by three pillars: being the Employer of Choice, Partner of Choice, and Contractor of Choice. We offer transformative support in operations, marketing, training, talent, finance, and technology, all while preserving the autonomy of local brands.Position Summary The Talent Acquisition Manager will lead Vertex's recruiting team and own our end-to-end hiring function across field and corporate roles nationwide. This is a high-impact leadership role for someone who is equally comfortable building process, coaching recruiters in high volume positions, presenting data to senior leadership, and rolling up their sleeves on hard-to-fill searches. You will be responsible for time-to-fill performance, team engagement, source spend optimization, and the quality of every candidate experience we deliver. Key Responsibilities Process Design & ATS Ownership: Build and maintain Greenhouse as Vertex's system of record — including pipeline stages, job templates, scorecards, integrations, and reporting. Ensure data accuracy and team hygiene standards that enable clean reporting and real-time visibility into recruiting activity. Team Leadership & Accountability: Lead, coach, and develop a team of recruiters across two distinct hiring motions: high-volume partner-based field recruiting and longer-cycle corporate and professional search. Set clear performance standards, deliver direct feedback, and invest in individual career development. Data-Driven Decision Making: Own the weekly and monthly TA dashboard — pipeline health, funnel conversion, time-to-fill, source ROI, and recruiter-level performance. Use data to drive real decisions: when to accelerate, when to pause, and when to escalate. Sourcing & Budget Optimization: Actively manage Indeed sponsorship ROI (adjusting bids, pausing underperformers, reallocating to high-ROI roles). Pilot and measure creative sourcing channels — referral programs, trade associations, community networks, and niche boards. No spend continues without measurable justification. Partner Recruiting Calendar: Own the high-volume partner recruiting calendar across all regions. Ensure recruiter capacity, pipeline readiness, and job posting activation are aligned to each partner start date; flag risks to fill targets with enough lead time to course-correct. Senior Stakeholder Partnership: Participate in monthly TA reviews presenting pipeline KPIs, P&L, and vendor spend to the VP of People, President, and FP&A. Surface proactive insights on hiring health and make recommendations with data behind them. Candidate Experience: Partner with field HR and operations teams to ensure a consistent, high-quality candidate experience. Own the handoff from offer acceptance to onboarding and close feedback loops that improve both sourcing quality and retention outcomes. Key Outcomes ≤ 60-day time to fill for standard VPS roles (job approval to offer acceptance); ≤ 90 days for leadership roles 85%+ offer acceptance rate (excluding background check failures) Team eNPS of 70+ and Hiring Manager NPS of 70+ Real-time visibility into open req pipeline, funnel conversion rates, and recruiter capacity at all times All Indeed sponsorship and vendor spend actively managed with measurable ROI justification Qualifications & Characteristics Required: 5+ years of full-cycle recruiting experience, including 2+ years leading or mentoring a TA team Hands-on Greenhouse experience as a system owner — not just a user. You've built templates, configured stages, set up scorecards, and held a team accountable to hygiene standards Demonstrated success running both high-volume recruiting and professional corporate search simultaneously. Track record of building and presenting recruiting dashboards (pipeline health, funnel conversion, source ROI) and using them to make real decisions Experience owning or managing a recruiting budget, Indeed sponsorship, or vendor spend with accountability for ROI Strong direct communication skills — you give timely, honest feedback to your team and are direct with hiring managers when something isn't working Preferred: Experience in a PE-backed, high-growth, or multi-site services environment Familiarity with field/trades recruiting (roofing, construction, home services, or similar) Experience presenting to executive leadership or participating in monthly P&L reviews Compensation & Benefits Disclosure Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The "Estimate of Total Expected Annual Earnings" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary. Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.Estimate of total expected annual earnings: $140,000—$150,000 USDBenefits: Full-time employees are eligible to participate in the following benefits: Health, Dental, and Vision Insurance 401(k) with company match Company sponsored Life and AD&D coverage Paid Time Off Opportunities for growth and on-the-job training Why Join Us? Build Something Big – Shape processes for a rapidly growing organization. Growth-Oriented Culture – Work in a dynamic, people-first environment. Make an Impact Across Regions – Partner with business leaders to drive meaningful change. Apply Today!Vertex Service Partners is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy

🏢 Summary: Senior Product Manager responsible for defining and executing the strategy, roadmap, and integrations for core Marketing Technology platforms, including CDP, orchestration, CMS, PIM, and DAM systems. The role drives build vs. buy decisions, oversees third-party MarTech platforms, and ensures scalable, reliable integrations with core systems to enable personalization and lifecycle marketing. Collaborates cross-functionally to translate business needs into technical requirements and optimize marketing technology architecture for global growth. 🗂️ Requirements: 7+ years Product Management or Product Ownership experience in consumer software, e-commerce, or platform environments, Experience leading complex platform or infrastructure-adjacent products, Hands-on experience with MarTech platforms (CDP, marketing automation, CMS, PIM, DAM), Strong understanding of APIs, event-driven architectures, and system integrations, Experience evaluating vendors and driving build vs. buy decisions, Experience defining and managing product roadmaps with multiple stakeholders, Experience working in Agile/Scrum environments, Bachelor’s Degree 📃 Skills: CDP, MarTech, APIs, Integrations, Architecture, CMS, PIM, DAM, Braze, SimonAI, Segment, Agile, Scrum, Data, Ecommerce 🏢 Description: Job Summary: The Senior Product Manager – Marketing Technology (MarTech) Platforms will own the strategy, roadmap, and execution of iHerb’s core marketing technology ecosystem. This role is responsible for leading the integration, evolution, and optimization of third-party and in-house MarTech platforms that power customer data, personalization, content, and lifecycle marketing experiences. This role will partner closely with Engineering, Marketing, Data, and external vendors to deliver scalable, reliable, and future-ready platforms such as Customer Data Platforms (e.g., Simon AI), orchestration and messaging platforms (e.g., Braze), and additional capabilities including CMS, PIM, DAM, and Language Service Providers (LSPs). The Sr. PM will also drive strategic decisions around build vs. buy, platform consolidation, and long-term architecture to support global growth and marketing innovation. Job Expectations: Own the strategy, roadmap, and execution of iHerb’s core Marketing Technology (MarTech) platforms and integrations. Lead build vs. buy decisions for current and future capabilities, including CDP, orchestration, CMS, PIM, DAM, LSP, and related platforms. Serve as the product owner for key third-party MarTech platforms (e.g., Simon AI, Braze), including roadmap alignment and feature adoption. Partner with Engineering to design and deliver scalable, reliable integrations between MarTech platforms and iHerb’s core systems. Translate marketing and business needs into clear technical requirements, data flows, and platform capabilities. Act as a strategic partner to Marketing, enabling personalization, lifecycle marketing, content operations, and experimentation through technology. Balance near-term marketing needs with long-term platform scalability, maintainability, and technical health. Define success metrics and KPIs to measure platform performance, adoption, and business impact. Drive cross-functional alignment across Marketing, Engineering, Data, and external vendors to ensure successful delivery. Participate in agile development processes, including backlog prioritization, sprint planning, and reviews. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills, and Abilities: Required: Strong experience leading complex platform or infrastructure-adjacent products Hands-on experience working with or integrating MarTech platforms such as CDPs, marketing automation/orchestration tools, CMS, PIM, DAM, or similar systems. Solid understanding of APIs, event-driven architectures, data flows, and system integrations. Proven ability to drive build vs. buy decisions and evaluate third-party vendors and technologies. Experience defining and managing product roadmaps with multiple stakeholders and dependencies. Excellent communication skills with the ability to translate technical concepts for marketing and business audiences. Strong collaboration skills and comfort operating in highly cross-functional environments. Experience working in an Agile/Scrum development process. Customer-first and outcomes-driven mindset. Preferred: Experience with CDPs (e.g., Simon AI, Segment) and lifecycle platforms (e.g., Braze). Familiarity with global content and localization workflows, including LSP integrations. Experience supporting international or multi-brand e-commerce platforms. Understanding of data privacy, consent management, and compliance considerations in marketing systems. Background in e-commerce, marketplace, or consumer digital products. Experience Requirements: Generally requires seven (7) or more years of Product Management or Product Ownership experience within a consumer software, e-commerce, or platform-focused environment. Education Requirements: Bachelor’s Degree required. A Computer Science, Engineering, Information Systems, or similar technical degree is preferred. #LI-JC1The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.Anticipated Pay Scale:$177,000—$220,000 USD Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About iHerbiHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.Our vision is to become the #1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

🏢 Summary: Lead the strategy, governance, and developer experience for an external API ecosystem used by partners and enterprise customers. The role focuses on API product management, integration strategy, lifecycle governance, and cross-functional collaboration to drive scalable platform capabilities and partner success. 🗂️ Requirements: Experience owning technical or platform products end-to-end, Experience collaborating closely with engineering teams, Knowledge of API design and integration patterns, Understanding of authentication, authorization, security, and data privacy, Familiarity with API versioning, rate limiting, and OAuth, Experience driving cross-functional initiatives, Ability to define and analyze product and ecosystem metrics, Familiarity with API ecosystem tooling, Ability to work with technical and commercial stakeholders 📃 Skills: API, OAuth, Authentication, Authorization, Versioning, RateLimiting, Webhooks, SLAs, Security, Privacy, Analytics, Gateways, Sandbox, Documentation, Integration 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. The Role You'll Play - Own the strategy, roadmap, and governance for Mindbody's external API ecosystem — the APIs that partners, integrators, and enterprise customers build on. - Treat the API as a product. Set the standards for API design, authentication and authorization, versioning, deprecation lifecycle, rate limiting, and the SLAs our partners depend on. - Shape the external developer experience, including documentation, support, sandbox environments, webhooks, and onboarding, so partners can integrate quickly and confidently. - Be the voice of the external developer and partner. Turn integration pain points and usage patterns into a clear point of view on the highest-ROI opportunities for the ecosystem. - Collaborate closely with the Partnerships team and external partners to land strategic integrations that solve real customer pain points and drive meaningful business value. - Own the go-to-market for API changes, internally and externally. Drive CX, Sales, and Account Management enablement, and communicate clearly with partners and enterprise customers, so launches, versioning, and deprecations land smoothly. - Define the success metrics for the ecosystem (adoption, partner activation, integration health, and reliability) and communicate the value of API investments through data-driven storytelling. Experience You Bring - A track record of owning technical or platform products end to end, partnering closely with engineering to ship capabilities that other teams or developers build on. Experience with external or public-facing APIs is a strong bonus. - Technical depth to engage credibly with engineering and architecture on system design, integration patterns, authentication, security, and data privacy. Familiarity with API-specific concerns such as versioning, rate limiting, and auth models like OAuth is a plus. - Systems and platform thinking. You reason about products and platforms as part of a larger system, designing for reuse, scale, and longevity rather than one-off solutions. - Comfort operating across both technical and commercial stakeholders, translating needs from Partnerships, Sales, and enterprise customers into a coherent technical roadmap. - A record of driving complex, cross-functional initiatives through influence rather than authority. - Fluency with data, defining the metrics that matter and using them to prioritize, communicate impact, and make API lifecycle decisions. - Familiarity with the tooling that supports an API ecosystem, such as developer portals, API gateways, and usage analytics. Pay Transparency - Base salary range in the United States: $150,000 to $185,000. - Total compensation may include performance bonus, benefits, and other incentive compensation plans. Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Lead the strategy, governance, and growth of an external API ecosystem for wellness and fitness platforms, focusing on developer experience, partner integrations, and API lifecycle management. The role involves collaborating with engineering, partnerships, and enterprise stakeholders to deliver scalable API products and drive adoption through data-informed decisions. 🗂️ Requirements: Experience owning technical or platform products end-to-end, Experience working with external or public-facing APIs, Knowledge of API design, authentication, authorization, versioning, and rate limiting, Understanding of system design, integration patterns, security, and data privacy, Ability to collaborate with engineering, partnerships, sales, and enterprise stakeholders, Experience driving cross-functional initiatives, Strong analytical and metrics-driven decision-making skills, Familiarity with API ecosystem tooling and developer platforms 📃 Skills: API, OAuth, Webhooks, Authentication, Authorization, Versioning, RateLimiting, Security, Privacy, Gateways, Analytics, Integrations, Documentation, Sandbox 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. The Role You'll Play - Own the strategy, roadmap, and governance for Mindbody's external API ecosystem — the APIs that partners, integrators, and enterprise customers build on. - Treat the API as a product. Set the standards for API design, authentication and authorization, versioning, deprecation lifecycle, rate limiting, and the SLAs our partners depend on. - Shape the external developer experience, including documentation, support, sandbox environments, webhooks, and onboarding, so partners can integrate quickly and confidently. - Be the voice of the external developer and partner. Turn integration pain points and usage patterns into a clear point of view on the highest-ROI opportunities for the ecosystem. - Collaborate closely with the Partnerships team and external partners to land strategic integrations that solve real customer pain points and drive meaningful business value. - Own the go-to-market for API changes, internally and externally. Drive CX, Sales, and Account Management enablement, and communicate clearly with partners and enterprise customers, so launches, versioning, and deprecations land smoothly. - Define the success metrics for the ecosystem (adoption, partner activation, integration health, and reliability) and communicate the value of API investments through data-driven storytelling. Experience You Bring - A track record of owning technical or platform products end to end, partnering closely with engineering to ship capabilities that other teams or developers build on. Experience with external or public-facing APIs is a strong bonus. - Technical depth to engage credibly with engineering and architecture on system design, integration patterns, authentication, security, and data privacy. Familiarity with API-specific concerns such as versioning, rate limiting, and auth models like OAuth is a plus. - Systems and platform thinking. You reason about products and platforms as part of a larger system, designing for reuse, scale, and longevity rather than one-off solutions. - Comfort operating across both technical and commercial stakeholders, translating needs from Partnerships, Sales, and enterprise customers into a coherent technical roadmap. - A record of driving complex, cross-functional initiatives through influence rather than authority. - Fluency with data, defining the metrics that matter and using them to prioritize, communicate impact, and make API lifecycle decisions. - Familiarity with the tooling that supports an API ecosystem, such as developer portals, API gateways, and usage analytics. Pay Transparency - Base salary range in the United States: $150,000 to $185,000. - Total compensation may include performance bonus, benefits, and other incentive compensation plans. The Company is an Equal Opportunity Employer. Diversity and inclusion are highly valued, and applicants from all backgrounds and experiences are encouraged to apply. Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Lead the strategy, governance, and lifecycle of an external API ecosystem for partners and enterprise customers, focusing on developer experience, integrations, and platform scalability. The role involves collaborating across engineering, partnerships, sales, and customer teams to drive API adoption, reliability, and business impact. 🗂️ Requirements: Experience owning technical or platform products end to end, Experience collaborating closely with engineering teams, Knowledge of external or public-facing APIs, Understanding of system design and integration patterns, Knowledge of authentication, security, and data privacy, Familiarity with API versioning and rate limiting, Knowledge of OAuth authentication models, Ability to define and analyze ecosystem metrics, Experience driving cross-functional initiatives, Familiarity with API ecosystem tooling 📃 Skills: API, OAuth, Security, Authentication, Authorization, Versioning, Webhooks, Gateways, Analytics, Integration 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. The Role You'll Play - Own the strategy, roadmap, and governance for Mindbody's external API ecosystem — the APIs that partners, integrators, and enterprise customers build on. - Treat the API as a product. Set the standards for API design, authentication and authorization, versioning, deprecation lifecycle, rate limiting, and the SLAs our partners depend on. - Shape the external developer experience, including documentation, support, sandbox environments, webhooks, and onboarding, so partners can integrate quickly and confidently. - Be the voice of the external developer and partner. Turn integration pain points and usage patterns into a clear point of view on the highest-ROI opportunities for the ecosystem. - Collaborate closely with the Partnerships team and external partners to land strategic integrations that solve real customer pain points and drive meaningful business value. - Own the go-to-market for API changes, internally and externally. Drive CX, Sales, and Account Management enablement, and communicate clearly with partners and enterprise customers, so launches, versioning, and deprecations land smoothly. - Define the success metrics for the ecosystem (adoption, partner activation, integration health, and reliability) and communicate the value of API investments through data-driven storytelling. Experience You Bring - A track record of owning technical or platform products end to end, partnering closely with engineering to ship capabilities that other teams or developers build on. - Experience with external or public-facing APIs is a strong bonus. - Technical depth to engage credibly with engineering and architecture on system design, integration patterns, authentication, security, and data privacy. - Familiarity with API-specific concerns such as versioning, rate limiting, and auth models like OAuth is a plus. - Systems and platform thinking with focus on reuse, scale, and longevity. - Comfort operating across both technical and commercial stakeholders, translating needs from Partnerships, Sales, and enterprise customers into a coherent technical roadmap. - A record of driving complex, cross-functional initiatives through influence rather than authority. - Fluency with data, defining the metrics that matter and using them to prioritize, communicate impact, and make API lifecycle decisions. - Familiarity with tooling that supports an API ecosystem, such as developer portals, API gateways, and usage analytics. Pay Transparency - Base salary range in the United States: $150,000 to $185,000. - Total compensation may include performance bonus, benefits, and other incentive compensation plans. Additional Information - Equal Opportunity Employer. - Additional responsibilities may be assigned as needed to support team and business goals.