Concierge (M-F, 4pm-12am) - Lease-up

🏢 Summary: Opportunity for a concierge to deliver high-level customer service in a residential community, acting as the primary point of contact for residents and visitors. The role focuses on front desk operations, access control, amenity coordination, and maintaining a welcoming, professional environment. Ideal for candidates with strong service experience and proficiency in Microsoft Office. 🗂️ Requirements: High School Diploma or GED, Strong customer service background, Minimum 1 year concierge or high-end customer service experience, Ability to work weekends, Ability to work holidays, Proficiency in Microsoft Office (Outlook, Word, Excel), Exceptional oral and written communication skills, Ability to multitask and prioritize tasks, Ability to work independently with minimal supervision 📃 Skills: Outlook, Word, Excel, MicrosoftOffice 🏢 Description: Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. Key Responsibilities - Provide Class "A" customer service – building a good rapport with tenants and going above and beyond whenever possible - Meet and greet all visitors such as tenants, guests and prospects - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Respond to tenant questions and complaints in a timely manner - Ensure that only authorized individuals enter the building - Manage incoming phone calls and direct them to the appropriate destination - Coordinate reservation for amenity space, loading elevators and loading dock - Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed - Work scheduled shifts - Perform other duties as needed Qualifications - High School Diploma or equivalent (GED) - Strong customer service background - 1 year of concierge or high-end customer service experience is preferred - Must be able to work weekends - Ability to work holidays required; flexibility to pick up additional shifts as needed - Proficient in Microsoft Office, particularly Outlook, Word and Excel - Outgoing personality with ability to relate to diverse group of people - Self-motivated and high energy - Strong problem-solving skills - Strong sense of urgency - Highly credible and trustworthy, operating with a high degree of integrity - Ability to hold oneself and others accountable and strive for excellence - Positive, can-do attitude with focus on growth and innovation - Customer-focused and results-oriented - Desire to continuously learn and develop - Exceptional oral and written communication skills - Ability to work well in a team and establish good working relationships - Ability to multitask and prioritize tasks with strong attention to detail - Self-directed and able to work independently with minimal supervision Benefits Compensation: - Competitive salary with bonus potential - Generous benefit package: Medical, Dental, Vision, 401K match, Life Insurance Career Development: - Opportunities for advancement within an expanding portfolio - Annual professional development funds Employee Perks (to name a few): - Housing discount - Commuter benefits - Free parking and EV charging - Parental leave program - Friendly work environment that values collaboration *Note: Benefits vary depending on the function of your role.

🏢 Summary: Front Desk Concierge responsible for managing daily lobby operations, ensuring safety, security, and high-quality customer service within an office building. The role oversees facility opening and closing procedures, incident reporting, safety audits, and guest assistance. Requires security certification and consistent use of reporting software to maintain operational standards. 🗂️ Requirements: High School Diploma, Minimum 2 years of customer service experience, Valid driver's license without major violations, VA Unarmed Security Officer/Courier (DCJS) certification or ability to obtain within 60 days, Ability to work after hours and weekends, Ability to work through lunches as required, Experience with incident reporting and safety procedures, Proficiency in using software applications for reporting and tracking 📃 Skills: AccessControl, IncidentReporting, SafetyAuditing, Patrolling, Reporting, CustomerService, Security, Software 🏢 Description: The Concierge is responsible for the daily management of the front desk at its located office building lobby. This position delivers company, client, and customer expectations by ensuring the facility is operating in accordance with company policy and client expectations. Key Responsibilities - Provide elevator assistance and door assistance to all guests. - Provide customer service and assistance to clients, customers, and visitors. - Complete daily activity reports, access control reports, and incident reports. - Observe and report all safety concerns. - Patrol the common areas. - Oversee all day-to-day activities associated with opening, managing, and closing the facility. - Ensure the facility's safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the Safety Manual. - Resolve customer concerns escalated by front-line associates. - Complete Incident Forms and conduct incident investigations as directed by management. - Consistently and effectively use software applications necessary to record and track work. - Perform other duties as assigned. Skills, Knowledge and Expertise - High School Diploma - Minimum of 2 years' experience in a customer-service related job - Valid driver's license without major violations - Flexibility to work after hours and weekends, as needed - Flexibility to work through lunches (paid) on a consistent basis unless advance arrangements are made in accordance with division/department policies - Must be a certified security professional (VA Unarmed Security Officer/Courier, DCJS) by the state of Virginia or obtain certification within 60 days of start/transfer date - Strong problem-solving, time management, and communication skills - Exceptional oral and written communication, active listening, and organizational skills - Ability to multitask and prioritize tasks with strong attention to detail in a fast-paced environment - Ability to work independently with minimal supervision Benefits Compensation: - Competitive salary with eligibility for bonus opportunities - DC Compensation Range: $18.50—$19 USD Health and Wellness Benefits: - Medical, Dental, Vision, Life Insurance, Accident, Hospital coverage - Wellness Program - Free access to onsite fitness center at most locations - Discounted gym membership - Short Term and Long Term Disability plans at no cost - Paid Time Off: Vacation, Sick, Personal Days, Volunteer Time, Company Holidays Retirement Planning: - 401k Match Career Development: - Opportunities for advancement - Tuition Reimbursement and Professional Development funds

🏢 Summary: Full-time on-site Guest Experience Associate role in Midtown Atlanta focused on delivering exceptional hospitality experiences, managing guest communications, and supporting daily property operations. The position involves handling check-ins, payments, cross-functional coordination, and system usage to ensure smooth operations. Offers competitive hourly pay, bonus opportunities, stock options, and comprehensive benefits. 🗂️ Requirements: 1+ year customer service experience (hospitality, retail, multi-family, or food & beverage), Ability to work full-time on rotational schedule including weekends, evenings, and holidays, Experience communicating with internal and external customers verbally and in writing, Ability to learn and use POS, CRM, and customer communication systems, Ability to lift/move up to 50 pounds and remain on feet for extended periods, Legal authorization to work in the United States, Minimum 18 years of age 📃 Skills: POS, CRM, HubSpot, Airbnb, Teams, Email 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be the primary point of contact for guests and residents throughout their stay until departure. As an integral member of the on-site Property Team, you will embody the Property Team Mission with each task and interaction, ensuring exceptional service at all times. This is a full-time, on-site position located in Midtown Atlanta. The pay rate for this role is $18.75/hour. The schedule requires availability during the week, weekends, evenings, and holidays on a rotational basis. Your typical day - Provide an exceptional experience to all guests, residents, and partners. - Collaborate with property team members to foster a one-team mentality. - Maintain a safe, secure, and compliant environment. - Support team members and assist in de-escalation situations when required. - Respond to written guest communication via text, email, HubSpot, and AirBnB. - Communicate effectively with guests, team members, and vendors. - Check guests into assigned rooms according to standards and collect payment methods at check-in. - Utilize maintenance, housekeeping, check-in, and other operational systems accurately. - Respond to cross-functional team members via Teams, email, or other communication methods. - Complete thorough shift handovers. - Perform additional duties as assigned. What it takes - 1+ year of experience delivering excellent customer service in hospitality, retail, multi-family, or food & beverage environments. - Experience communicating effectively with internal and external customers, verbally and in writing. - Demonstrated ability to learn and utilize systems or technology (experience using a POS, CRM, or customer communication system preferred). - Ability to work collaboratively in a team environment. - Ability to stand, walk, and move for extended periods and lift or move objects up to 50 pounds. - Must be legally authorized to work in the United States and be at least 18 years old. Benefits & Perks - Competitive pay rate - Monthly bonus program of up to $500 - Company stock options - 401k with 4% employer match - Medical, Vision & Dental insurance options - Flexible Spending Account & Health Savings Account options - 15 days of accrued PTO per year (increasing to 20 days after 2.5 years) - Paid birthday off - Paid Parental Leave - Paid Life Insurance - Flexible scheduling options - Transparent position development with pay increase opportunities - Weekly paychecks with early access option - Discounts at select Placemakr properties Our community norms - We own it. - We make it better. - We treat people right. Placemakr participates in E-Verify as part of the hiring process.

🏢 Summary: Full-time Guest Experience Associate role focused on delivering exceptional hospitality and resident experiences across guest communications, check-ins, and property operations. The position requires rotational availability including weekends and holidays, collaboration with on-site teams, and use of communication and operational systems. Employees receive competitive benefits, bonus opportunities, PTO, and career development support. 🗂️ Requirements: 1+ year customer service experience in hospitality, retail, multi-family, or food & beverage, Ability to communicate effectively verbally and in writing, Experience learning and using POS, CRM, or customer communication systems, Availability to work weekdays, weekends, evenings, and holidays on a rotational schedule, Ability to collaborate in a team-oriented environment, Ability to stand, walk, lift, carry, push, and pull up to 50 pounds, Must be legally authorized to work in the United States, Must be 18 years or older 📃 Skills: POS, CRM, HubSpot, AirBnB, Teams, Email 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a can-do spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. Our benefits & perks - Competitive pay rate - Generous monthly bonus program of up to $500/month - Company stock options - 401k + 4% employer matching program - Medical, Vision & Dental Insurance plan options - Flexible Spending Account & Health Savings Account options - 15 days of accrued paid time off (PTO) per year - PTO increases to 20 days per year after 2.5 years of employment - Paid day off for your birthday - Paid Parental Leave - Paid Life Insurance - Flexible scheduling - Transparent position development with opportunity for pay increases - Exclusive Placemakr-branded swag - Weekly paychecks with early paycheck access option - Discounts at select Placemakr properties Your typical day - Consistently provide an exceptional experience to all Placemakr guests, residents and partners - Collaborate effectively with fellow property team members - Maintain a safe, secure and compliant environment for team members and guests - Support de-escalation of situations when required - Respond to guest communication through text, email, HubSpot and AirBnB - Communicate effectively with guests, team members and vendors - Ensure guests are checked into assigned rooms according to standards - Collect payment methods at check-in following protocols - Utilize maintenance, housekeeping, check-in and other systems accurately - Respond promptly to cross-functional team members via Teams, email or other communication methods - Complete thorough shift handovers - Perform additional assigned duties and responsibilities What it takes - 1+ year of previous experience delivering excellent customer service in hospitality, retail, multi-family or food & beverage - Experience communicating effectively with internal and external customers verbally and in writing - Ability to learn and utilize systems or technology - Previous experience using a POS, CRM or customer communication system is a plus - Can-do attitude and ability to work collaboratively - Ability to embody customer service and community-focused values - Ability to stand, sit or walk for extended periods - Ability to move, lift, carry, push and pull objects up to 50 pounds without assistance Our community norms - We own it - We make it better - We treat people right Applicants must be legally authorized to work in the United States and meet the minimum age requirement of 18 years or older. All information will be kept confidential according to EEO guidelines. Placemakr values diversity and is committed to building a diverse and inclusive workplace. Placemakr participates in the E-Verify program as part of the hiring process.

🏢 Summary: Full-time Guest Experience Associate role focused on delivering exceptional service to guests and residents, managing check-ins, communications, and on-site operations. The position requires working rotational shifts including weekends and holidays, supporting property operations, and using internal systems to ensure smooth guest experiences. Offers competitive hourly pay, bonuses, benefits, and growth opportunities. 🗂️ Requirements: 1+ year customer service experience in hospitality, retail, multi-family, or food & beverage, Ability to work rotational schedule including weekdays, weekends, evenings, and holidays, Experience communicating with customers verbally and in writing, Ability to learn and use POS, CRM, or customer communication systems, Ability to stand, walk, and handle physical tasks including lifting up to 50 lbs, Legal authorization to work in the United States, Minimum age of 18 years 📃 Skills: POS, CRM, HubSpot, AirBnB, Teams, Email 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be the primary point of contact for guests and residents throughout their stay until departure. You will serve as an integral member of the on-site Property Team, embodying the Property Team Mission and delivering exceptional service in every interaction. This is a full-time position requiring availability during the week, weekends, evenings, and holidays on a rotational schedule. Your typical day - Provide an exceptional experience to all guests, residents, and partners. - Collaborate with fellow property team members to foster a "one team" mentality. - Maintain a safe, secure, and compliant environment. - Support team members and assist with de-escalation when required. - Respond to guest communications via text, email, HubSpot, and AirBnB in a timely manner. - Communicate effectively with guests, team members, and vendors. - Ensure proper check-in procedures and collect payment methods according to protocols. - Utilize maintenance, housekeeping, and check-in systems accurately. - Respond to cross-functional team communications via Teams and email. - Complete thorough shift handovers. - Perform additional duties as assigned. What it takes - 1+ year of experience delivering excellent customer service in hospitality, retail, multi-family, or food & beverage environments. - Strong verbal and written communication skills with internal and external customers. - Ability to learn and utilize systems or technology (POS, CRM, or customer communication systems preferred). - Ability to work collaboratively in a team environment. - Ability to stand, walk, and perform physical tasks including lifting up to 50 pounds without assistance. - Must be legally authorized to work in the United States and be at least 18 years old. Our benefits & perks - Competitive hourly rate of $19.75/hour. - Generous monthly bonus program up to $500/month. - Company stock options. - 401k with 4% employer match. - Medical, Vision & Dental insurance options. - Flexible Spending Account & Health Savings Account options. - 15 days PTO per year (increasing to 20 days after 2.5 years), with rollover or cash-out options. - Paid birthday off. - Paid Parental Leave. - Paid Life Insurance. - Flexible scheduling options (location- and position-dependent). - Transparent position development with potential pay increases. - Weekly paychecks and early access option. - Discounts at select properties.

🏢 Summary: Reception Manager role overseeing Club Reception operations, team leadership, and member relations in a fast-paced hospitality environment. Responsible for supervising staff, managing schedules and payroll, handling member inquiries and disputes, and ensuring service, compliance, and operational standards are met. Offers competitive compensation, benefits, and career development opportunities. 🗂️ Requirements: Minimum 6+ years relevant work experience, Minimum 3+ years in managerial/supervisory role, Experience managing and developing reception teams, Experience with high-volume phone lines and professional inquiry handling, Ability to manage staff scheduling and payroll, Strong problem-solving and conflict resolution skills, Ability to multitask in high-volume environment, Strong verbal and written communication skills, Flexible availability including nights, weekends, holidays, Ability to meet physical job requirements (standing 8+ hours, lifting 20 lbs) 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos! Main Duties Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure Organize, schedule and conduct staff meetings and agendas monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed Work with Reception Manager to establish and maintain department operating procedures Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team Must have OpenTable, Salesforce and Opera experience is not a must but would be nice Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills and ability to understand and follow written and verbal instructions Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 20 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. Salary Range (New York): $80,000—$85,000 USD

🏢 Summary: Leadership role overseeing Club Reception operations, managing staff, service standards, and member relations in a fast-paced hospitality environment. Responsible for team development, scheduling, payroll, systems accuracy, and resolving member and guest issues. Ensures high service quality aligned with brand standards while maintaining compliance and operational efficiency. 🗂️ Requirements: 6+ years relevant work experience, 3+ years in managing or supervisory role, Experience managing and training reception teams, Experience handling high-volume phone lines, Ability to manage staff scheduling and payroll, Experience resolving guest disputes and conflict resolution, Ability to work nights, weekends, and holidays, Ability to work on feet for 8+ hours, Ability to lift up to 20 pounds 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager is an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos. Main Duties Influential leader, trainer and approachable mentor to ensure communication strategies and messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation Organize, schedule and conduct staff meetings monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk Process all member, guest and staff disputes and claims in a timely manner and communicate next steps Establish and maintain department operating procedures Manage day-to-day Club Reception operations and respond in a courteous, professional and rapid manner to resolve difficulties Ensure all systems are kept up to date with accurate information and standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications Minimum of 6+ years of equivalent work experience (3+ years in managing/supervisory capacity) Experienced leader in training and developing an elevated and approachable reception team environment Experience with OpenTable, Salesforce and Opera preferred Experience answering high-volume phone lines and handling inquiries professionally and timely Problem solving and conflict resolution skills Detail oriented with ability to multi-task in a high-volume environment Strong communication skills and ability to follow written and verbal instructions Flexible schedule with ability to work nights, weekends and holidays as needed Physical Requirements Must be able to seize, grasp, turn and hold objects with hands Must be able to work on your feet for at least 8 hours Fast paced movements required to move throughout the club Must be able to move, pull, carry or lift at least 20 pounds Occasionally kneel, bend, crouch and climb as required Benefits Competitive compensation packages with global benefits and perks Health Care + 401K: Medical, Dental & Vision and Retirement fund with a 2% match for full-time employees Paid Time Off: Sick days and vacation days for full-time employees Career Development opportunities domestically or internationally, managerially or technically Soho Impact initiatives including mentoring, apprenticeship, local outreach and sustainability Learning & Development courses available internally and externally Cookhouse & House Tonic events and activities Team Events including fitness sessions, cinema screenings and art classes Team Meal provided while on duty Salary Range $80,000—$85,000 USD

🏢 Summary: The Client Services Associate delivers on-site mailroom, shipping/receiving, office support, and front desk coverage while ensuring high service standards. The role includes handling inbound/outbound mail, maintaining office equipment and supplies, supporting meetings, and performing light maintenance. This position requires strong organizational skills, customer service focus, and proficiency with office systems and equipment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Working knowledge of multi-function devices (MFD), Proficiency in MS Office Suite, Ability to operate office machinery, Ability to lift 40 lbs or more frequently, Ability to manage multiple tasks simultaneously, Strong organizational and time management skills, Ability to work assigned hours, Professional appearance and adherence to policies 📃 Skills: MSOffice, MFD, Shipping, Receiving, DataEntry, Inventory, Copying, Printing, Packaging, ComputerSystems 🏢 Description: Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), ensuring copy/print machines are functional and stocked, serving as backup to the front office (reception/concierge), and providing light maintenance/cleaning. This position offers the highest level of service to all employees while maintaining a professional image by providing prompt, courteous, and efficient service. Duties and Responsibilities: - Provides 5-star customer service to all employees. - Receives inbound mail/packages, sorts incoming mail, and inputs into chain of custody software. - Manages outgoing mail/package transactions. - Performs shipping and receiving duties. - Notifies employees upon receipt of inbound deliveries. - Distributes mail/packages to personnel. - Acts as point of contact for mail/package inquiries. - Performs daily key operations of multi-function devices (ensuring functionality and replenishing toner/paper). - Submits work orders as required. - Services and replenishes pantry, conference, kitchen, and meeting areas. - Performs meeting and conference room setups. - Assists with building occupant moves. - Performs light maintenance and cleaning duties. - Maintains Business Service Center area in a neat and orderly fashion. - Monitors and replenishes office supplies. - Assists with copy/print orders and equipment monitoring. - Trains backup staff on policies and procedures. - Provides reception/concierge coverage as needed. Competencies: - Strong verbal and written communication skills. - Excellent customer service skills. - PC skills with MS Office Suite experience. - Ability to handle multiple tasks simultaneously. - Good organizational skills. - Working knowledge of MFD equipment. - Knowledge of shipping/receiving procedures. - Ability to validate packing slips and select proper packing materials. Qualifications and Education Requirements: - High School Diploma (or equivalent) required. - 1+ years prior work experience preferred. - Excellent organizational and time management skills. - Analytical and problem-solving abilities. - Current knowledge or ability to learn required computer-based systems. - Professional appearance and attitude. - Adherence to company policies and procedures. Physical Demands: - Ability to grasp, lift, and move packages using a wheeled cart (up to 60 lbs capacity). - Ability to lift or move 40 lbs or more frequently. - Ability to walk, bend, kneel, stand, and sit for extended periods. - Manual dexterity for operating office machinery. Travel: None or negligible. Pay Range: $18.50—$19.50 USD What We Offer: - Career growth opportunities. - Learning and development programs. - Employee recognition programs. - Comprehensive benefits including Medical, Dental, Vision, HSA, 401k with matching, Life Insurance, Disability coverage, Paid Time Off, and additional supplemental benefits.

🏢 Summary: The offer is for a Client Services Associate responsible for delivering on-site office and mailroom support, including mail processing, shipping and receiving, office supply management, and front desk backup. The role focuses on providing high-level customer service while ensuring business service center operations run smoothly. It combines operational, administrative, and light facility support duties in a client-facing environment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate multi-function devices (MFDs), Ability to use computer-based systems for mail tracking and job functions, Ability to validate packing slips and select appropriate packing materials, Ability to lift 40 lbs or more frequently, Ability to work assigned hours set by manager, Strong organizational and time management skills, Ability to work independently and follow policies and procedures 📃 Skills: MSOffice, MFD, MailProcessing, Shipping, Receiving, CopyPrint, ComputerSystems, ChainOfCustodySoftware 🏢 Description: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: The Assistant Manager supports day-to-day property operations with a strong focus on accounts payable, financial management, and resident relations in a multi-site apartment community. The role combines leadership, leasing support, vendor supervision, and budget oversight to maintain high occupancy and financial performance. This position requires hands-on experience in property management software and community financial operations. 🗂️ Requirements: High School Diploma or equivalent, 3+ years of property management experience including on-site experience, Supervisory experience in 200+ unit communities, Experience writing and maintaining budgets, Proficiency in Yardi Voyager property management software, General office and bookkeeping experience, Proficiency in Microsoft Office, Valid driver's license and reliable transportation 📃 Skills: Yardi, Voyager, Microsoft, Office, Accounting, Bookkeeping, Budgeting, Leasing, Reporting, Email 🏢 Description: ABOUT REDPEAK RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver's market. Our communities balance old charm and modern expansion, and we focus on treating residents like neighbors while fostering an inclusive and supportive team culture. POSITION SUMMARY As an Assistant Manager, you'll support the Community Manager in all community operations with an emphasis on accounts payable. You will have direct contact with residents, assist with leasing apartments, and help maintain and enhance the customer service platform. Assistant Managers are responsible for delivering excellent customer service and ensuring smooth property operations. WHAT YOU'LL DO Act as second in command, supporting the Community Manager and mentoring team members. Lead resident relations and supervise vendors to ensure professional service across property operations. Support leasing and marketing efforts to maintain and increase occupancy. Provide exceptional customer service and uphold company service standards to minimize resident turnover. Walk apartments, prepare move-in gifts, manage keys and lock changes for new residents. Monitor curb appeal, manage leads, and conduct audits to ensure compliance with standards. Assist in day-to-day operations and ensure adherence to policies and procedures. Maintain vendor relationships, obtain and approve bids, and oversee project scope. Manage daily accounting practices including billing accuracy, cash flow, delinquency management, and month-end reporting. Approve, code, and manage payment of community invoices. Post rent charges, manage rent collection, write-offs, and collection accounts. Support budget management, financial performance objectives, and complete required financial reporting and analysis. Coordinate entry of non-recurring resident service charges and report budget variances. POSITION DETAILS Schedule: Monday - Friday 9:00am-6:00pm Pay: $25-$28/hour, plus bonuses Multi-Site: 258 Apartments Office Located at: 5901 Pierce St. Arvada, CO 80003 PERKS AND BENEFITS Full medical, dental, vision, employer-paid short-term disability 401(k) with company match; fully vested at day one of eligibility 16 PTO days, 13 paid holidays 20% rent discount Student debt repayment program Health club reimbursement and wellness programs Cell phone reimbursement Team member recognition program Clothing reimbursement CERTIFICATIONS AND EXPERIENCE High School Diploma or equivalent 2+ years of customer service experience Experience in property management and property management software preferred