Account Representative

🏢 Summary: The offer is for a Client Services Associate focused on asset management, shipping/receiving operations, and on-site hardware lifecycle support. The role involves tracking, tagging, auditing, and securely handling hardware assets while maintaining accurate inventory records and supporting office equipment and customer service needs. It combines warehouse logistics, data management, and technical asset handling responsibilities in a service-oriented environment. 🗂️ Requirements: High School Diploma or equivalent, Minimum 1 year experience in warehouse, shipping and receiving, Knowledge of shipping and receiving procedures, Ability to inspect and reconcile shipments with documentation, Experience maintaining and updating asset records or databases, Ability to safely wipe data from desktops and laptops, Proficiency in MS Office Suite, Ability to operate MFD equipment, Ability to lift 40 lbs or more frequently, Ability to work assigned hours, including nights and weekends if required 📃 Skills: AssetManagement, InventoryManagement, Shipping, Receiving, DataWiping, MSOffice, Database, MFD, HardwareHandling, Reporting 🏢 Description: Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate/Asset Management role includes receiving, sorting, and classifying hardware assets; inspecting incoming hardware; shipping and receiving products; maintaining accurate records of all hardware assets; ensuring proper storage and handling of hardware assets and supplies; replenishing and organizing office supplies; ensuring copy/print machines are functional and stocked; serving as backup to reception/concierge; and providing light maintenance and cleaning. This position delivers prompt, courteous, and efficient service while maintaining a professional image. Duties and Responsibilities: - Accept and deliver orders, visually inspect shipments for damage, and reconcile with shipping documentation. - Tag assets and update asset data repositories accurately. - Maintain secure storage and proper organization of assets in a controlled environment. - Perform on-site asset pickup and delivery and maintain accurate inventory of assets and associated hardware. - Oversee and audit asset entries in the database to ensure proper tracking and compliance. - Submit monthly touch count reports to ensure up-to-date asset management. - Collaborate with cross-functional teams to streamline operations and provide customer service. - Adhere to company policies, procedures, and security measures. - Safely wipe data from desktops or laptops planned for disposal. - Provide customer service via phone, email, or in-person interactions. - Travel to assigned locations as required and work outside regular business hours when needed. - Maintain high attention to detail and accuracy in all tasks. Competencies: - Strong verbal and written communication skills. - Excellent customer service skills. - PC skills with MS Office Suite experience. - Ability to manage multiple tasks. - Organizational skills. - Working knowledge of MFD equipment. - Knowledge of shipping/receiving procedures. - Ability to determine correct packing methods and validate packing slips. Qualifications and Education Requirements: - High School Diploma (or equivalent) required. - 1+ years prior work experience in warehouse, shipping and receiving preferred. - Ability to work assigned hours. - Excellent organizational and time management skills. - Analytical and problem-solving abilities. - Written and verbal communication skills. - Ability to learn computer-based systems required for the position. - Professional appearance and adherence to policies and procedures. Physical Demands: - Fine and gross motor skills to grasp, lift, and move packages using wheeled carts (up to 60 lbs capacity). - Ability to walk, bend, kneel, stand, or sit for extended periods. - Manual dexterity for operating office machinery. - Ability to lift or move 40 lbs or greater frequently. Travel: None or negligible. What We Offer: Career Growth opportunities. Learning & Development programs. Employee recognition programs. Comprehensive benefits including Medical, Dental, Vision, HSA, 401k with matching, Paid Time Off, insurance options, education discounts, and additional voluntary benefits. Note: Benefit offerings may vary for positions under 30 hours per week.

🏢 Summary: The Account Manager is responsible for driving profitable revenue growth by developing new business and managing strategic accounts within a specialized platform. The role involves solution-based selling, account planning, contract negotiation, and close collaboration with technical and regional teams. This position requires independent work, strong industry expertise, and up to 75% travel. 🗂️ Requirements: Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry or related discipline or equivalent work experience, 5–7 years of sales experience in distribution, manufacturing, or account management, Experience in developing and managing strategic customer relationships, Ability to translate customer needs into technical solutions, Strong knowledge of materials and processing, Proficiency in MS Word, PowerPoint, and Excel, Legal authorization to work in the specified country, Ability to travel up to 75% 📃 Skills: CRM, MSWord, PowerPoint, Excel, Salesforecasting, Accountplanning, Contractnegotiation, Polymers, Thermoplastics, Processing 🏢 Description: Position Overview: The Account Manager is responsible for developing profitable growth, with a primary focus on target customers based on a specialization platform. This includes forecasting annual objectives for sales, margins, and volume growth. The role requires the ability to sell at all levels of management, build strong relationships, and assist customers in problem solving to deliver solutions. The individual must work independently with little oversight and effectively influence at the managerial peer level. Up to 75% travel is required. Responsibilities: - Deliver profitable revenue growth, including new business development - Achieve gross margin targets as a percentage of sales - Utilize customer-centric selling tools and processes, including scorecards, business reviews, EVE tools, high/wide/deep relationship development, prospecting, sales funnel development, AR collection, cross selling, and CRM management - Establish, track, and close new business targets aligned with short- and long-term objectives - Develop contact matrices and build relationships with key decision makers - Prospect and conduct cold calls - Develop and manage sales plans, sales budgets, and expense budgets - Establish account development plans and network across customer and internal organizations - Deliver planned results (AOP) - Identify and capture service opportunities within assigned geography or industry - Develop industry and product expertise to leverage opportunities - Collaborate with regional sales and technical teams to drive solutions-based growth - Align customer business strategies with company capabilities - Monitor competition and develop strategies to overcome barriers - Implement pricing and market strategies and negotiate customer contracts - Participate in strategy development and help define target markets and commercial strategy - Develop written account plans for top strategic accounts with defined sales metrics - Manage strategic relationships and monitor competitive activity - Maintain CRM data and sales statistics Qualifications: - Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry, or related discipline or equivalent work experience - 5–7 years of sales experience in distribution, manufacturing, sales, or account management - Ability to develop high, wide, and deep customer relationships - Strong analytical and complex problem-solving skills - Technical aptitude - Excellent verbal, written, and presentation skills - Broad knowledge of materials and processing - Strong computer skills with proficiency in MS Word, PowerPoint, and Excel - Legal authorization to work in the specified country is required

🏢 Summary: Remote Account Manager role supporting student transportation services within the Seattle territory, focused on overseeing daily operations, service providers, and client relationships to ensure safe, compliant, and efficient transport. The position drives service quality, cost control, and continuous improvement while coordinating with school districts and transportation partners. Requires regular regional travel and operational responsiveness during business hours. 🗂️ Requirements: Bachelor’s degree or equivalent experience, Valid Driver’s License with good driving record, Ability to pass drug screen and background check, Strong proficiency in Microsoft Word, Excel, and Outlook, Ability to travel daily within assigned territory, Ability to manage regulatory and client policy compliance, Comfort handling electronic Protected Health Information (ePHI) in HIPAA-compliant manner 📃 Skills: MicrosoftWord, MicrosoftExcel, MicrosoftOutlook, HIPAA, ePHI, OperationsManagement, RegulatoryCompliance 🏢 Description: EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. Position Summary: The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Salary Range: $60,000.00-$70,000.00/yr based on experience plus bonus potential Location: This is a remote role, but this account manager will service the Seattle territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week. Responsibilities: Use effective industry skills and abilities to support our innovative transportation services Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies) Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts Responsible for the continuous improvement of a safe, efficient, and effective transportation system Liaise between EverDriven and our clients while providing guidance, direction, and feedback Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers Develop and maintain open communication channels with project contractors, community officials, and agency staff Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections Understand and follow safety rules established by regulatory bodies and client contracts As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA) Requirements: Minimum education of a bachelor's degree or equivalent experience Experience in transportation and/or operations is a plus Strong professional communication and customer service skills Ability to effectively work with diverse groups of customers and service providers Set priorities wisely, multitask, and dynamically solve problems Strong familiarity and comfort level with Microsoft Word, Excel and Outlook. Valid Driver's License with a good driving record. Drug Screen and Background Check is a Condition of Employment Daily travel as required Benefits Medical, Dental, Vision insurance Virtual Doctor Visits with $0 Co-Pay Life Insurance (company paid) Short Term Disability Insurance (company paid) Long-Term Disability Insurance (company paid) Flexible Time Off (FTO) Paid Holidays Paid Time to Volunteer Flex Spending Account (FSA) 401K Plan (with an awesome employer match!) Employee Assistance Program Employee Discounts Program Equal Opportunity Employer EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

🏢 Summary: The offer is for a Client Services Associate responsible for delivering on-site office and mailroom support, including mail processing, shipping and receiving, office supply management, and front desk backup. The role focuses on providing high-level customer service while ensuring business service center operations run smoothly. It combines operational, administrative, and light facility support duties in a client-facing environment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate multi-function devices (MFDs), Ability to use computer-based systems for mail tracking and job functions, Ability to validate packing slips and select appropriate packing materials, Ability to lift 40 lbs or more frequently, Ability to work assigned hours set by manager, Strong organizational and time management skills, Ability to work independently and follow policies and procedures 📃 Skills: MSOffice, MFD, MailProcessing, Shipping, Receiving, CopyPrint, ComputerSystems, ChainOfCustodySoftware 🏢 Description: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: Experienced outside sales/account management role focused on growing commercial door and entry systems business through B2B prospecting and relationship management. The position involves managing the full sales cycle, transitioning existing commercial accounts, and developing new business across the Southwest Michigan market. Compensation includes base salary, commission, vehicle support, and benefits. 🗂️ Requirements: 3+ years of outside sales or account management experience in commercial, industrial, or trades-related B2B environments, Proven ability to carry and grow a portable book of business in the Kalamazoo / West Michigan region, Experience closing and retaining mid-market commercial accounts, Proficiency with CRM platforms for pipeline management and forecasting, Strong cold calling, LinkedIn outreach, referral development, and territory planning skills, Valid driver's license, Ability to travel regionally and attend HQ meetings monthly 📃 Skills: Salesforce, HubSpot, ServiceTitan, CRM, LinkedIn, B2B, Sales, Forecasting, Prospecting, Negotiation 🏢 Description: Business Development Representative – Commercial Door & Entry Systems Who We Are Arcem Entry Systems is a growing commercial door and entry systems contractor specializing in overhead doors, dock equipment, access control, and building entry solutions. We serve commercial, industrial, and institutional clients across the Midwest. We've built a culture of low turnover, operational investment, and real support for our sales team. Our technicians run fully equipped service vehicles, and our leadership team backs sales with the resources to close and deliver. The Opportunity We're hiring an experienced Outside Sales Representative / Account Manager. This is a hunter-style B2B sales role for a commercially focused professional with an existing book of business and the drive to grow a territory from the ground up. If you have experience in commercial door sales, building products sales, facility services, HVAC, fire & life safety, or industrial services — and you have relationships you can bring — we want to talk. Key Responsibilities - Transition an existing book of 10–15+ commercial accounts to Arcem and serve as their primary relationship owner - Develop net-new business through outbound prospecting, cold calling, networking, and targeted outreach - Manage the full B2B sales cycle: lead generation, needs assessment, proposal development, negotiation, close, and account retention - Maintain accurate pipeline, forecasting, and activity data in CRM (Salesforce, HubSpot, or equivalent) - Collaborate with service, operations, and dispatch teams to ensure customer satisfaction and account retention - Represent Arcem at customer sites, job walks, and industry networking events in the Kalamazoo / Southwest Michigan market - Travel to company HQ 1–2x/month for sales meetings, training, and alignment Qualifications Required: - 3+ years of outside sales or account management experience in a commercial, industrial, or trades-related B2B environment - Demonstrated ability to carry and grow a portable book of business in the Kalamazoo / West Michigan region - Track record closing and retaining mid-market commercial accounts ($10K–$50K+ annually) - Proficiency with CRM platforms (Salesforce, HubSpot, ServiceTitan, or similar) for pipeline management and forecasting - Strong prospecting skills: cold calling, LinkedIn outreach, referral development, and territory planning - Valid driver's license; ability to travel regionally and to HQ monthly Preferred: - Experience selling commercial overhead doors, dock levelers, sectional doors, rolling steel doors, access control, or related building products - Familiarity with commercial construction, property management, warehousing, logistics, manufacturing, or industrial facility customer segments - Knowledge of manufacturers such as Overhead Door, LiftMaster, Rytec, Assa Abloy, Horton, or similar Compensation & Benefits - $80k to $100k base plus commission - Commission paid at time of sale — not on a delayed cycle - Vehicle allowance or company vehicle with fuel card - Medical, dental, vision benefits - Opportunity to become the anchor sales leader in a high-growth regional market EEO Statement We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.

🏢 Summary: Business Development Representative role focused on growing commercial B2B accounts for door and entry systems solutions across the Midwest. The position involves managing the full sales cycle, developing new business, and maintaining client relationships in commercial and industrial markets. Offers base salary plus commission, vehicle support, and benefits. 🗂️ Requirements: 3+ years of outside sales or account management experience in commercial, industrial, or trades-related B2B environment, Ability to carry and grow a portable book of business in the Kalamazoo / West Michigan region, Experience closing and retaining mid-market commercial accounts, Proficiency with CRM platforms for pipeline management and forecasting, Strong cold calling, LinkedIn outreach, referral development, and territory planning skills, Valid driver's license, Ability to travel regionally and to HQ monthly 📃 Skills: Salesforce, HubSpot, ServiceTitan, LinkedIn, CRM, B2B 🏢 Description: Business Development Representative – Commercial Door & Entry Systems Who We Are Arcem Entry Systems is a growing commercial door and entry systems contractor specializing in overhead doors, dock equipment, access control, and building entry solutions. We serve commercial, industrial, and institutional clients across the Midwest. We've built a culture of low turnover, operational investment, and real support for our sales team. Our technicians run fully equipped service vehicles, and our leadership team backs sales with the resources to close and deliver. The Opportunity We're hiring an experienced Outside Sales Representative / Account Manager. This is a hunter-style B2B sales role for a commercially focused professional with an existing book of business and the drive to grow a territory from the ground up. If you have experience in commercial door sales, building products sales, facility services, HVAC, fire & life safety, or industrial services — and you have relationships you can bring — we want to talk. Key Responsibilities - Transition an existing book of 10–15+ commercial accounts to Arcem and serve as their primary relationship owner - Develop net-new business through outbound prospecting, cold calling, networking, and targeted outreach - Manage the full B2B sales cycle: lead generation, needs assessment, proposal development, negotiation, close, and account retention - Maintain accurate pipeline, forecasting, and activity data in CRM (Salesforce, HubSpot, or equivalent) - Collaborate with service, operations, and dispatch teams to ensure customer satisfaction and account retention - Represent Arcem at customer sites, job walks, and industry networking events in the Kalamazoo / Southwest Michigan market - Travel to company HQ 1–2x/month for sales meetings, training, and alignment Qualifications Required: - 3+ years of outside sales or account management experience in a commercial, industrial, or trades-related B2B environment - Demonstrated ability to carry and grow a portable book of business in the Kalamazoo / West Michigan region - Track record closing and retaining mid-market commercial accounts ($10K–$50K+ annually) - Proficiency with CRM platforms (Salesforce, HubSpot, ServiceTitan, or similar) for pipeline management and forecasting - Strong prospecting skills: cold calling, LinkedIn outreach, referral development, and territory planning - Valid driver's license; ability to travel regionally and to HQ monthly Preferred: - Experience selling commercial overhead doors, dock levelers, sectional doors, rolling steel doors, access control, or related building products - Familiarity with commercial construction, property management, warehousing, logistics, manufacturing, or industrial facility customer segments - Knowledge of manufacturers such as Overhead Door, LiftMaster, Rytec, Assa Abloy, Horton, or similar Compensation & Benefits - $80k to $100k base plus commission - Commission paid at time of sale — not on a delayed cycle - Vehicle allowance or company vehicle with fuel card - Medical, dental, vision benefits - Opportunity to become the anchor sales leader in a high-growth regional market EEO Statement We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this online application, please contact Human Resources.

🏢 Summary: Federal consulting leadership role overseeing SOCOM client accounts, strategic delivery, account growth, and SAP ERP modernization programs across complex government environments. The position focuses on managing multi-million-dollar portfolios, leading client-facing teams, ensuring compliance, and driving operational and business development initiatives. Candidates need extensive federal consulting experience, strong leadership capabilities, and eligibility for government clearance. 🗂️ Requirements: Bachelor's degree in Business Administration or related field with 8-12 years of federal consulting or delivery leadership experience, OR 18-22 years of relevant experience without a degree, Experience managing portfolios exceeding $25M annual revenue, Experience with SAP ERP implementations or modernization programs in federal agencies, Ability to obtain and maintain Secret level government clearance, U.S. citizenship, Strong stakeholder management and leadership skills, Experience leading multi-state client-facing teams, Strong analytical and problem-solving skills, Exceptional communication, negotiation, and presentation skills, Ability to manage budgets, forecasts, and financial performance, Ability to navigate compliance-driven federal environments 📃 Skills: SAP, ERP, SOCOM, GOVCON, PMP, PgMP, FAC-C, ITIL, CMMI, ISO, OASIS, Alliant, CIO-SP3 🏢 Description: C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure. We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter. Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you're energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up.Position Summary: The Client Account Lead (CAL) will be responsible for overseeing strategic federal engagements across a portfolio of contracts. They will serve as the single point of accountability for client success, performance delivery, and account growth. This individual will leverage their extensive federal consulting experience to build deep trust with the Special Operations Command (SOCOM) major contractor client and scale relationships, delivery, and outcomes across complex, compliance-driven environments. Essential Functions & Responsibilities: Develops and executes account-level strategies aligned with agency missions and C5MI Insight's growth goals. Drives innovation, footprint expansion, and multi-year client retention across SOCOM federal accounts. Identifies new business opportunities and shapes teaming, capture, and recompete strategy. Acts as the face of the service to the client, owning and growing relationships across the account. Builds trust through regular communication, planning, and performance transparency. Serves as a strategic advisor, translating client needs into tailored solutions and delivery plans. Leads and mentors delivery teams and support functions across multi-state engagements. Fosters a culture of collaboration, inclusion, high performance, and continuous improvement. Provides guidance and structure to help team members achieve professional and client outcomes. Oversees revenue for the account, ensuring profitable delivery and strategic expansion. Manages budgets, forecasts, and financial performance across engagements. Owns the sales pipeline at the account level, partnering with BD/Capture and GOVCON Directors to track opportunities and shape proposals. Oversees demand capacity planning, scope control, and delivery cadence. Ensures compliance with federal regulations, company policies, and ethical standards. Drives operational efficiency and continuous improvement across the account. Represents C5MI as a thought leader in federal forums and industry events. Grows deep understanding of SOCOM's mission and goals of the Component Commander's mission. Contributes to the development of innovative methodologies and client-facing solutions. Offers the company's latest point of view and strategic insights to clients and stakeholders. Identifies and mitigates risks across client engagements, delivery, and compliance. Ensures contractual obligations are met and governance structures are in place. Leads client transactions, onboarding, and strategic interventions during scope or leadership shifts. Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies. Performs other related tasks as assigned by direct supervisor. Minimum Requirements: Bachelor's degree in Business Administration or a related field with 8-12 years of experience in federal consulting, strategic account management, or delivery leadership; or no degree with 18-22 years of stated relevant experience. Proven success managing portfolios exceeding $25M in annual revenue. Experience with SAP ERP implementations or modernization programs within federal agencies. Exceptional leadership and stakeholder management skills. Ability to obtain a Secret level clearance. Deep understanding of client lifecycle, satisfaction metrics, and retention strategies. Ability to coach and scale client-facing teams across multi-state engagements. Ability to anticipate client needs, customize solutions, and maintain high satisfaction levels. Ability to navigate complex challenges, resolve issues swiftly, and adjust strategies in dynamic environments. Strong analytical and problem-solving skills with the ability to think creatively and strategically. Exceptional communication, negotiation, and presentation skills with the ability to build relationships with key stakeholders at all levels of the organization. Strong leadership and decision-making skills with the ability to lead through ambiguity and uncertainty. Must be proactive and self-motivated with a strong sense of ownership and accountability. Must be able to obtain and maintain an active government clearance (requires U.S. citizenship). Nice to Have: MBA or advanced degree in Business Administration, IT, or a related field. Experience presenting to C-suite or agency executive leadership. Background in change management at the organizational level. Track record with IDIQ vehicles (e.g., OASIS, Alliant, CIO-SP3). Experience leading capture efforts and writing winning proposals on contracts $25M+ Relevant certification, such as PMP or PgMP, FAC-C, SAP certification relevant to federal environments, or ITIL or similar service management certification. Knowledge of CMMi, ISO, or other federal delivery/quality frameworks. Compensation: In accordance with pay transparency law, the expected salary range for this position is $167,144.00 – $208,929.00 annually. The actual compensation offered will be determined based on factors such as the candidate's experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. Application Deadline: We anticipate this job posting will be posted until 09/01/2026 Benefits: C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: C5MI Benefits Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it's the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it's said). Incremental won't win. Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn't all about work. Live your happiness. Be healthy. All In – You can't fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team's true potential. Never Forget the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS. GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win! Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development. How to Apply: To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply.If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email here or speak with your recruiter. C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

🏢 Summary: Remote Account Manager role supporting student transportation operations in the Birmingham territory, focused on service quality, customer support, provider management, and operational efficiency. The position involves coordinating with school districts, transportation providers, and internal teams to ensure safe and compliant transportation services. Regular travel within the assigned territory is required. 🗂️ Requirements: Bachelor's degree or equivalent experience, Experience in transportation or operations, Professional communication skills, Customer service skills, Ability to work with diverse customers and providers, Ability to multitask and solve problems dynamically, Proficiency with Microsoft Word, Proficiency with Microsoft Excel, Proficiency with Microsoft Outlook, Valid driver's license with good driving record, Ability to pass drug screen and background check, Ability to travel daily as required 📃 Skills: Word, Excel, Outlook, HIPAA 🏢 Description: EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. Position Summary: The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Fluent in Spanish is a plus. Salary Range: $60,000.00-$70,000.00/yr based on experience plus bonus potential This is a remote role, but this account manager will service the Birmingham territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week. Responsibilities: • Use effective industry skills and abilities to support our innovative transportation services • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies) • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts • Responsible for the continuous improvement of a safe, efficient, and effective transportation system • Liaise between EverDriven and our clients while providing guidance, direction, and feedback • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers • Develop and maintain open communication channels with project contractors, community officials, and agency staff • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections • Understand and follow safety rules established by regulatory bodies and client contracts • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA) Requirements: • Minimum education of a bachelor's degree or equivalent experience • Experience in transportation and/or operations is a plus • Strong professional communication and customer service skills • Ability to effectively work with diverse groups of customers and service providers • Set priorities wisely, multitask, and dynamically solve problems • Strong familiarity and comfort level with Microsoft Word, Excel and Outlook • Valid Driver's License with a good driving record • Drug Screen and Background Check is a Condition of Employment • Daily travel as required Benefits: • Medical, Dental, Vision insurance • Virtual Doctor Visits with $0 Co-Pay • Life Insurance (company paid) • Short Term Disability Insurance (company paid) • Long-Term Disability Insurance (company paid) • Flexible Time Off (FTO) • Paid Holidays • Paid Time to Volunteer • Flex Spending Account (FSA) • 401K Plan (with an awesome employer match!) • Employee Assistance Program • Employee Discounts Program Equal Opportunity Employer EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

🏢 Summary: Client-facing Paid Social Strategist role focused on building and optimizing LinkedIn advertising strategies for B2B clients across technology, industrial, and services sectors. Responsible for managing multiple mid-market and enterprise accounts, developing quarterly strategies, and driving measurable performance through data-driven campaign execution. The position operates remotely and emphasizes analytics, CRM alignment, and cross-sell growth. 🗂️ Requirements: 2+ years experience at a performance/digital marketing agency, Hands-on experience supporting B2B clients, Deep expertise in LinkedIn Ads, Experience managing paid social campaigns end-to-end, Ability to build and manage paid media budgets, Experience with mid-market or enterprise accounts, Ability to analyze and optimize campaigns using analytics tools, Understanding of audience segmentation and targeting, Ability to manage multiple client accounts simultaneously 📃 Skills: LinkedIn, LinkedInCampaignManager, Zoominfo, 6Sense, GoogleAnalytics, GA4, Excel, CRM, Programmatic, OCT 🏢 Description: Roles & Responsibilities Oversee and lead a collection of Social Media accounts Serve as direct support to client contacts Weekly communication with any vendors or operational partners to ensure alignment on tasks, work quality, and improvements Build strategies for clients each quarter Create, maintain, and optimize budgets for paid media campaigns Deeply understand client positioning and unique value propositions Confirm lead routing is accurate within a CRM Responsible for personal productivity and utilization Work directly with Associate Director to ensure internal and client goals are being achieved Understand the value of Programmatic campaigns Drive cross-sells, upsells and referrals via client relationships and professional network Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI What You Offer 2+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, CTV and more Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance Ability to drive results and measure via OCT Experience with audience segmentation by tier, job title etc. Proven and measurable success with mid-market or enterprise accounts Ability to translate and articulate strategy and tell stories with data Ability to organize, prioritize and manage multiple projects simultaneously Travel to visit clients approximately once per year, per client or as needed What Success Looks Like Effectively manage approximately five mid-tier and enterprise accounts Meet and exceed department level KPIs, such as client growth and goal attainment (core KPIs include client NSMs and Client Satisfaction scores) Build client trust and relationships that create consistent renewals Cross-sell services that align with client goals and objectives Clearly communicate results with client point of contact and executives Exceptional decision making as it relates to strategic direction for accounts Benefits Medical, dental, vision plans, disability, and life insurance coverage for you and your family 100% employer-paid plan for you and 50% employer contribution for dependents Mental health support through Spring Health and Headspace Physical health support through Omada, Carrott, Aaptiv virtual workouts, and complimentary One Medical membership Unlimited PTO (2-week minimum), Paid Company Holidays, Birthday Off, End of Year Recharge (December 24 - January 1), Paid Parental Leave Traditional and Roth 401(k) with a 3% company match Annual bonus based on tenure Work Environment Requirements Remote-first role with ability to work from anywhere in the US; global opportunities available where established Operate 100% virtually from a home office Daily collaboration through virtual meetings (Zoom) and Slack Use of laptop (PC or Mac), software platforms, and office productivity tools Ability to remain stationary for extended periods and maintain reliable internet access Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions

🏢 Summary: The Resident Associate is responsible for managing resident accounts, serving as the primary contact for lease-related transactions, and driving revenue through renewals, fee enforcement, and lease enhancements. The role focuses on resident satisfaction, retention, compliance, and administrative support within a residential community. It combines customer service, basic accounting, and operational coordination to ensure a high-quality living environment. 🗂️ Requirements: 2+ years experience in property management, hospitality or customer service, Experience securing lease renewals and cross-selling or upselling, Experience ensuring compliance with lease terms, including collections or evictions, Ability to resolve customer complaints using independent judgment, Experience working in fast-paced, changing environment, Computer proficiency in word processing, spreadsheets and databases, Valid driver's license and personal vehicle, Availability to work weekends and evenings 📃 Skills: Accounting, Collections, DataEntry, WordProcessing, Spreadsheets, Databases, LeaseManagement, Reporting 🏢 Description: Who We Are At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission. How You'll Contribute to the Team The Resident Associate serves the dual purpose of performing account management services as the primary point of contact for all resident transactions arising from current lease agreements, and generating revenue from fee enforcement, lease enhancements, and renewals. This role is accountable for achieving resident satisfaction and retention targets. Primary Responsibilities Include: - Build and maintain positive relationships with residents by promptly and thoroughly responding to resident concerns, questions, and requests while adhering to company policies and fair housing guidelines. - Perform the resident move-in, move-out, and eviction processes, including all associated inspections, notifications, and paperwork. - Perform basic accounting and collections activities; maintain the tenant ledger to track all revenue and expense associated with each lease agreement. - Promote a high quality living environment by monitoring resident compliance with community policies, including enforcing standards and educating residents about policies, as needed. - Ensure residents receive timely information about community events, programs, and initiatives. - Achieve retention goals by proactively informing residents about lease renewal options and cross-community relocation opportunities; execute the lease renewal process. - Project a positive image of the community by organizing materials, reporting defects, and spot cleaning, as needed. - Perform administrative duties, such as answering phones, maintaining files, performing data entry, and compiling reports. - And other duties as assigned. Role Specific Requirements Include: - 2+ years of relevant work experience in property management, hospitality or customer service. - Demonstrated ability to retain customer base by securing account or lease renewal, including proven success cross-selling or upselling. - Proven success ensuring customer compliance with account or lease terms; strongly prefer experience with collections, evictions, or fee assessments. - Demonstrated ability to resolve customer complaints by using independent judgment to assess the situation, quickly formulate potential solutions, and present options to the customer. - Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to maintain professionalism. - Require prior experience working in an environment that demonstrates an ability to adapt to changing priorities or unexpected interruptions, including unscheduled customer interactions in person and via phone. - Computer proficiency, including working knowledge of word processing, spreadsheet, and database software. - Valid driver's license and use of personal vehicle required. - Ability to work weekend and evening hours. Competencies - Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind. - Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible. - Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. - Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity. - Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation. Exceptional Benefits for Exceptional Team Members As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow. Corvias employees are eligible for: - A choice between two benefit-rich medical, dental and vision plans - 401(k) with immediate 100% vesting and up to a 4% contribution match - Generous paid time off that increases throughout your career - 12 paid holidays - Paid time off to volunteer - 100% paid life and AD&D insurance - Company paid short-term and long-term disability coverage - Parental Leave - Military Leave - Flexible Spending Accounts (Health and Dependent Care) - Complimentary Employee Assistance Program - Tuition reimbursement to support growth and development Equal Opportunity Employer/Veterans/Disabled Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.