Paid Social Strategist (Remote US)

🏢 Summary: Client-facing Paid Social Strategist role focused on building and optimizing LinkedIn advertising strategies for B2B mid-market and enterprise clients. The position involves managing multiple accounts, developing quarterly paid media strategies, overseeing budgets, and driving measurable performance outcomes. This remote-first role requires strong analytical expertise and hands-on experience with LinkedIn Ads and related marketing technology platforms. 🗂️ Requirements: 2+ years experience at a performance/digital marketing agency supporting B2B clients, Hands-on experience with LinkedIn Ads campaigns, Deep expertise in paid social advertising, Proficiency with LinkedIn Campaign Manager, Experience with ZoomInfo and 6sense, Strong knowledge of paid media principles (keyword research, bid management, campaign optimization), Ability to analyze campaign performance using Google Analytics, GA4, or Excel, Experience with audience segmentation (tier, job title, etc.), Proven success managing mid-market or enterprise accounts, Ability to manage multiple client accounts simultaneously 📃 Skills: LinkedIn, LinkedInCampaignManager, ZoomInfo, 6sense, GoogleAnalytics, GA4, Excel, CRM, Programmatic, OCT 🏢 Description: The Paid Strategist is a client-facing role responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating with clients and internal stakeholders to execute Paid Social initiatives. In this role, you will build high-performing Paid strategies for B2B businesses across Technology, Industrial, and Services markets. (Internal Title: Account Strategist, Paid Social) Roles & Responsibilities - Oversee and lead a collection of Social Media accounts - Serve as direct support to client contacts - Communicate weekly with vendors or operational partners to ensure alignment on tasks, quality, and improvements - Build strategies for clients each quarter - Create, maintain, and optimize budgets for paid media campaigns - Deeply understand client positioning and unique value propositions - Confirm lead routing accuracy within a CRM - Maintain personal productivity and utilization - Work directly with Associate Director to achieve internal and client goals - Understand the value of Programmatic campaigns - Drive cross-sells, upsells, and referrals through client relationships - Execute and optimize advertising campaigns within LinkedIn, including ad copywriting, TAM development, and targeting to maximize ROI What You Offer - 2+ years experience at a performance/digital marketing agency supporting B2B clients - Deep expertise in paid social advertising campaigns, specifically LinkedIn Ads - Understanding of LinkedIn ad units including conversation ads, document ads, CTV, and more - Proficiency with LinkedIn Campaign Manager, ZoomInfo, 6sense, and related tools - Strong understanding of paid media principles including keyword research, ad copywriting, bid management, and campaign optimization - Ability to analyze performance data using Google Analytics, GA4, Excel, or other analytics platforms - Ability to drive and measure results via OCT - Experience with audience segmentation by tier, job title, etc. - Proven success with mid-market or enterprise accounts - Ability to organize, prioritize, and manage multiple projects simultaneously - Travel to visit clients approximately once per year per client or as needed What Success Looks Like - Manage approximately five mid-tier and enterprise accounts - Meet and exceed KPIs including client North Star Metrics (NSMs) and Client Satisfaction scores - Build client trust leading to consistent renewals - Cross-sell services aligned with client goals - Clearly communicate results to client contacts and executives - Make exceptional strategic decisions for accounts Benefits - Medical, dental, vision, disability, and life insurance (100% employer-paid plan for employee, 50% contribution for dependents) - Mental health support through Spring Health and Headspace - Physical health support including Omada, Carrot fertility support, Aaptiv workouts, and One Medical membership - Unlimited PTO (2-week minimum), paid company holidays, birthday off, end-of-year recharge, paid parental leave - Traditional and Roth 401(k) with 3% company match - Annual bonus based on tenure Work Environment Requirements - Remote-first role with option to work from US locations or approved global locations (Canada, UK, Australia) with valid work authorization - 100% virtual work from home office - Use of laptop (PC or Mac), Zoom, Slack, and other productivity tools - Reliable internet access and professional background required - Ability to remain stationary for extended periods and interpret written and verbal communication - Ability to perform essential job duties with or without reasonable accommodation

🏢 Summary: Senior strategic lead role owning a portfolio of high-impact client accounts and translating business objectives into integrated, full-funnel media strategies. Responsible for executive client leadership, media mix architecture, advanced measurement frameworks, and overall account health including revenue and profitability. Combines visionary strategy with operational rigor to drive measurable growth across multi-channel ecosystems. 🗂️ Requirements: 7+ years experience in media or marketing strategy, Experience leading complex multi-channel accounts with full-funnel ownership, Strong financial acumen in budget forecasting and revenue management, Experience leading executive-level client engagements, Deep understanding of attribution models, incrementality testing, and media mix modeling, Ability to translate business objectives into integrated media and data strategies, Strong organizational leadership experience, Bachelor’s degree in Marketing, Communications, Business or equivalent experience 📃 Skills: PaidSearch, Social, Programmatic, Video, CTV, YouTube, RetailMedia, MTA, MMM, Attribution, Incrementality, Analytics, Budgeting, Forecasting 🏢 Description: The Role As a Director, Client Strategy (Media Director), you are the senior strategic lead and business owner across a portfolio of high-impact client relationships. You serve as a primary lead for the client, bridging the gap between their bottom-line business objectives and integrated marketing execution, ensuring that every engagement drives measurable business growth while strengthening long-term partnerships. You are responsible for translating complex business objectives into cohesive, full-funnel marketing strategies across the integrated media ecosystem. This includes architecting the media mix, aligning measurement frameworks, guiding audience strategy, and ensuring cross-channel execution ladders back to enterprise goals. Beyond strategy development, you are accountable for overall account health—including client satisfaction, retention, revenue growth, and profitability. You serve as a trusted advisor to executive-level client stakeholders while mentoring and leading cross-functional internal teams to deliver exceptional work. This role requires a balance of visionary strategic thinking and operational rigor. Benefits - Remote-first culture - Unlimited PTO - Extended Holiday break (Winter) - Flexible schedules - Work from anywhere options* - 100% paid parental leave - 401(k) matching - Medical, Dental, Vision, Life, Pet Insurance - Sponsored life insurance - Short Term Disability insurance and additional voluntary insurance - Annual Class Pass credits and more Compensation The anticipated annual salary for this role will range from $120,000 - $140,000. The total compensation package includes the benefits listed above and an annual performance bonus. This role has an associated annual target bonus component paid out based on company, department, and individual performance. Bonuses are not guaranteed and eligibility requires active employment in good standing. You Will Be - Serving as the strategic lead and primary business owner across a portfolio of accounts - Designing and guiding multi-channel strategies across Paid Search, Social, Programmatic, Video, CTV, YouTube, Retail Media, and emerging platforms - Translating client KPIs, unit economics, and growth goals into structured media investment frameworks and budget allocations - Leading executive-level client engagements including QBRs, annual planning sessions, and strategic presentations - Identifying same-store growth and expansion opportunities while partnering with Business Development - Owning account health metrics including retention, revenue growth, profitability, and delivery quality - Ensuring all deliverables meet strategic standards and drive measurable impact - Partnering with Analytics teams to operationalize MTA, MMM, incrementality testing, and advanced measurement frameworks - Driving structured test-and-learn roadmaps to unlock performance gains - Acting as the connective lead between media, analytics, creative, and client leadership - Leading and mentoring channel team members - Elevating internal processes, planning rigor, and strategic storytelling standards - Staying ahead of industry trends, emerging platforms, and technology shifts You Must Have - 7+ years of experience in media, marketing strategy, or integrated client leadership - Proven experience leading complex, multi-channel accounts with full-funnel strategy ownership - Strong financial acumen, including budget forecasting, revenue management, and profitability oversight - Demonstrated ability to lead executive-level client conversations and influence senior stakeholders - Deep understanding of measurement frameworks including attribution models, incrementality testing, and media mix modeling - Experience translating business objectives into integrated media, creative, and data strategies - Exceptional communication skills - Strong organizational leadership skills - Bachelor’s degree in Marketing, Communications, Business, or equivalent experience Nice to Have - Experience working within an agency environment supporting enterprise or high-growth brands - Exposure to brand, retail, or streaming/entertainment clients - Familiarity with advanced analytics tools and dashboard platforms - Experience supporting new business pitches and commercial strategy

🏢 Summary: Lead the design and development of complex enterprise insurance solutions, driving discovery, architecture, and delivery across multiple systems. Oversee end-to-end solution design with strong focus on BDD, code quality, performance, and scalable integration. Contribute to pre-sales, architecture decisions, and continuous improvement using modern Java, BPM, and cloud technologies. 🗂️ Requirements: 14+ years overall IT experience, 10+ years enterprise Java development, Strong Object-Oriented Design and UML modeling, Hands-on experience with Java 8+ and J2EE, Experience with Spring Boot and Spring Security, Experience with BPM tools (Camunda, jBPM, Activiti or Pega), Experience with Kafka and event-driven architecture, Experience with relational databases and ORM, Experience with Git-based source control, Experience with CI/CD tools, Experience with JUnit 5 and unit testing, Knowledge of OpenAPI Specification, Experience with OIDC and OAuth2, Experience with Agile methodologies, Experience with cloud platforms (AWS, Azure or GCP), Knowledge of Docker and Kubernetes 📃 Skills: Java, J2EE, Spring, SpringBoot, SpringSecurity, Kafka, Camunda, jBPM, Activiti, Pega, Postgres, Oracle, MySQL, DB2, JDBC, ORM, Gradle, Maven, Git, GitHub, Bitbucket, Subversion, Jenkins, TeamCity, JUnit5, OpenAPI, OIDC, OAuth2, UML, Azure, AWS, GCP, Docker, Kubernetes, Tomcat, JBoss, WebSphere, Elasticsearch, Logstash, Kibana, Camel, ESB, EAI 🏢 Description: Role & Responsibilities: Lead and oversee the development of complex solutions that span multiple towers and/or encompass multiple service offerings Drive discovery process with the customer to understand their need for Insurance related products and accelerators. Understand the customer’s operational process, their pain points, intended outcome of their requirements and provide suitable design and solutions, taking into considerations the current capabilities and future roadmap of the product. Plan build or development tasks by confirming objectives and specifications with the relevant stakeholders. Ensure focus on Behaviour Driven Development (BDD) with special emphasis on code quality and unit testing. Split requirement into manageable development features or modules for the team. Identify functional and non-functional constraints of the system and designs optimal solutions. Debug or troubleshoot coding bugs and provides fixes for the same. Participate in application profile and performance benchmarking activities. Bring in industry best practices to all facets of software design and delivery process. Occasionally involve in pre-sales activities such as product demonstrations, proposal writing etc. Suggest any improvements on the implementation process. Skills & Expertise: Overall experience in the range of 14 to 20 years. 10+ years of strong software development experience of designing and coding on enterprise web-based systems. Experience on Objected Oriented Design, Data modelling skills using UML. Experience with Java 8+; J2EE and Gradle/ Maven. Experience with Spring (Boot, Security) and other Java frameworks. Experience with BPM tools such as Camunda (preferred), jBPM, Activiti, Pega Experience with using Kafka and good understanding of Kafka Architecture. Experience with database applications such as Postgres, Oracle, MySql, DB2 and with JDBC and ORM tools. Experience with source control tools like Git , GitHub, BitBucket, Subversion. Experience with DevOps tools (e.g. Teamcity, Jenkins) and strategies. Experience with Unit Testing tools such as Junit 5. Experience in using coding assistant tools, Gen AI and agentic AI skills Experience with OpenAPI Specification (OAS). Exposure to authentication frameworks like OIDC (Open Id Connect) and Authorisation frameworks OAuth2. Experience using Agile development methodologies. Desirable Skills: Understanding of ACORD data standards. Insurance Industry Experience. Experience with Integration frameworks such as Apache Camel. Designing and working with ESB / EAI and API gateway and management tools Cloud services and platform such as Azure and/or AWS, GCP. Knowledge of DevOps practices – Kubernetes, Docker, etc. Experience with servers such as Tomcat, JBoss and/or Websphere. Best practices on log management and deriving metrics – Elastic, Logstash, Kibana Consulting experience and/or Client engagement presentation skills. What you can expect from us: Unique professional and personal development at one of the pioneer companies in professional insurance support. Ongoing professional training – to onboard you for a good start and your further professional development. Your own growth training budget - use internal and external development opportunities and take advantage of your own budget. LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist. Flexible work hours (we start between 7:00 and 10:30 am). 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program. Private life insurance - 80% of the premium is covered by an employer. Employee referral program - we appreciate you recommending your friends to join us. Additional days off - to celebrate your birthday, moreover, if you want to do a volunteering work, feel free to do so with some extra days off. Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events. Lively and modern office in the City Centre with parking space for employees. A supportive and friendly atmosphere created by passionate people.

🏢 Summary: Remote customer-facing role focused on driving value and outcomes for healthcare organizations using AI imaging solutions. Acts as a trusted advisor to physicians and medical centers, bridging customers with product, data, and engineering teams to enhance adoption and impact. Involves data analysis, stakeholder management, and cross-functional collaboration to demonstrate measurable clinical and operational value. 🗂️ Requirements: BSc in science, engineering, or quantitative field, 4+ years in Customer Success, customer-facing analytics, Project Management, or similar roles, Experience working in SaaS high-tech or startup environment, Stakeholder management and executive-level relationship building, Strong analytical and data-driven decision-making skills, Ability to understand technical concepts and collaborate with technical teams, Excellent verbal and written communication skills in English, Ability to work in PST time zones, Ability to travel up to 25% 📃 Skills: SaaS, Analytics, AI, MedicalImaging, Radiology, ProjectManagement, StakeholderManagement, DataAnalysis, Research, English 🏢 Description: About this role This position focuses on championing customer-centric solutions and outcomes. You will work closely with engineering, operations, sales, and support teams to understand customers, enhance the value they get from the solutions, and demonstrate organizational impact. You will develop a strong understanding of customers' business objectives and articulate how AI enterprise solutions support their strategic goals. This is a remote role to be filled in the Western US. Responsibilities Serve as the customer's advocate and trusted advisor: - Proactively manage and grow customer relationships, identifying key stakeholders. - Lead discussions with top physicians in leading medical centers. - Understand customer pain points and workflows and enhance the value of AI in their departments. - Define next steps and collaborate with R&D teams to drive execution. Serve as the liaison between customers and internal teams: - Ensure smooth onboarding of new customers with the technical team. - Drive product enhancements and collaborate cross-functionally with Product, Data, and AI teams, representing the customer perspective. - Maintain a deep understanding of the solutions, expected performance, and user interface. Drive value demonstration: - Perform data analysis and present insights to customers. - Initiate and support research initiatives. Requirements - BSc in science, engineering, or any quantitative field (MSc preferred). - 4+ years of experience in Customer Success, customer-facing analytics, Project Management, or similar roles. - Experience in a SaaS high-tech or startup environment is an advantage. - Experience with data analytics is an advantage. - Experience working with medical imaging and radiologists is an advantage. - Research experience is an advantage. - Experience in stakeholder management and executive-level relationship building. - Ability to multitask, problem-solve, and work cross-functionally in a dynamic environment. - Strong analytical thinking and data-driven decision-making. - Ability to understand technical concepts and collaborate with technical teams. - Excellent verbal and written communication skills in English. - Ability to work in PST time zones. - Ability to travel up to 25%. What We Offer - Medical, dental, and vision benefits. - Stock options for full-time employees. - Flexible time off without accrual limits, coordinated with manager and team. - 401(k) plan with company match, life insurance, and long- and short-term disability coverage. - Opportunity to directly improve medical care and patient outcomes.

🏢 Summary: Leadership-focused role supporting branch operations and driving client development within a staffing environment. The position involves building client relationships, managing accounts, mentoring recruiters, and overseeing service delivery to ensure successful direct-hire placements. Offers competitive salary, bonus opportunities, and comprehensive benefits. 🗂️ Requirements: Proven leadership experience, Strong account management skills, High level of customer service skills, Ability to motivate and influence team members, Strong decision-making skills, Strong problem-solving skills 📃 Skills: Leadership, AccountManagement, CustomerService, Recruiting, Operations, DecisionMaking, ProblemSolving 🏢 Description: About the Position: In this role, you'll strategically build a client base through consistent outreach, visit clients onsite, collaborate with hiring managers to design staffing solutions, conduct candidate interviews, and provide mentorship and guidance to jobseekers as well as internal staff members. You'll build trust and rapport with key decision-makers while managing accounts, developing and implementing service delivery plans, and overseeing the development of the branch team. You Will: - Work with clients and job-seekers on high-level direct-hire opportunities - Support the Branch Manager in daily operations - Assist Recruiters with technique and guidance on challenging recruiting needs - Train and develop internal staff to build branch strength You Have: - Proven track record of success in a leadership role - High level of customer service and account management skills - Ability to motivate and influence internal staff - Strong decision-making and problem-solving skills Previous experience in recruiting is not required; training and tools will be provided. Candidates should demonstrate leadership capabilities and the ability to manage and develop a high-performing team. Pay: Target salary range for this role is $77,295 - $82,000 plus monthly bonus opportunities. The full salary range for the role is $77,295 - $86,200. Benefits: - Medical, Dental, Vision - Life and Long-Term Disability Insurance - Employee Wellness Program - Pet Insurance - Commuter Benefits - Consumer Discount Program Membership - 401(K) Retirement Plan with Employer Match - 8 Paid Holidays - 15 days of Paid Time Off (PTO) the first year - 3 days of Paid Community Service Time (CTO) - 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

🏢 Summary: Senior-level Paid Search role leading enterprise strategy and execution across large-scale media investments, acting as a strategic partner to clients and overseeing complex campaign structures. The position combines hands-on platform management with team leadership, driving optimization, automation, and innovation across Google Ads, SA360, and Microsoft Ads. Offers a remote-first setup, competitive salary, performance bonus, and comprehensive benefits. 🗂️ Requirements: 6+ years managing enterprise-level paid search programs, Minimum 2 years of staff management experience, Experience managing large-scale paid search investments and complex account structures, Experience in SaaS, fintech, HR/payroll, SMB platform, or similar performance marketing environments, Deep expertise in Google Ads and Microsoft Ads, Experience with campaign architecture, automation, audience targeting, bidding frameworks, and feed management, Experience using GA4 and enterprise analytics platforms, Ability to manage multiple products, campaigns, and business objectives simultaneously 📃 Skills: GoogleAds, MicrosoftAds, SA360, GA4, Automation, AudienceTargeting, Bidding, FeedManagement, Analytics, Forecasting, Budgeting, Optimization 🏢 Description: The Role Benefits - Remote-first culture - Unlimited PTO - Extended Holiday break (Winter) - Flexible schedules - Work from anywhere options* - 100% paid parental leave - 401(k) matching - Medical, Dental, Vision, Life, Pet Insurance - Sponsored life insurance - Short Term Disability insurance and additional voluntary insurance - Annual Class Pass credits and more! Compensation The anticipated annual salary for this role will range from $110,000 - $150,000, based on consideration of a wide array of factors unique to each candidate, including skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package will include the benefits listed above and an annual performance bonus. This role has an associated annual target bonus component which is paid out based on Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible. *This position may be performed remotely in most states within the US, with some exclusions. You Will Be - Serving as a senior strategic partner and embedded extension of the client’s marketing organization, leading paid search strategy, performance management, and executive-level business planning across a $100M+ multi-product media investment - Operating as both a strategist and hands-on practitioner by driving campaign architecture, optimization, execution oversight, and innovation initiatives to ensure operational excellence and measurable business impact - Managing highly complex enterprise account structures across SA360, Google Ads, Microsoft Ads, and other relevant paid search platforms - Balancing multiple stakeholder groups, competing business priorities, and evolving growth objectives within a sophisticated enterprise ecosystem - Driving strategic planning, forecasting, budgeting, testing roadmaps, and performance optimization initiatives aligned to client growth goals and broader business objectives - Translating complex performance trends and business insights into clear, executive-level recommendations and action plans for senior client stakeholders - Partnering closely with Client Strategy, Analytics, Strategy, Creative, and channel leadership teams to ensure integrated marketing alignment and operational excellence - Identifying opportunities for innovation, growth, process improvement, and operational scalability across the engagement - Leading, developing, mentoring, and supporting a team of four Paid Search Specialists through coaching, career development, quality assurance, prioritization, and performance management - Providing strong oversight of campaign execution, QA processes, account health, and delivery standards to ensure flawless execution across the business - Driving innovation and thought leadership across enterprise paid search strategy, automation, audience targeting, measurement, and optimization initiatives - Managing and escalating critical client or account issues appropriately while maintaining strong trust and partnership with senior stakeholders - Staying at the forefront of emerging trends, platform changes, AI-driven search developments, and evolving enterprise paid media strategies You Must Have - 6+ years of experience managing enterprise-level paid search programs within agency and/or client-side environments - Minimum of 2 years prior staff management experience with demonstrated success in developing, mentoring, and leading high-performing team members - Proven success in managing large-scale paid search investments and highly complex account structures across enterprise organizations - Experience supporting sophisticated SaaS, fintech, HR/payroll, SMB platform, or similarly complex performance marketing businesses - Deep expertise across Google Ads, Microsoft Ads, campaign architecture, automation strategies, audience targeting, bidding frameworks, feed management, and enterprise-scale optimization - Strong analytical and problem-solving skills with experience leveraging performance data, GA4, and enterprise analytics platforms to drive strategic decision-making and optimization opportunities - Excellent oral, written, and interpersonal communication skills with the ability to build trust and influence across teams and stakeholders - Ability to operate effectively within fast-paced, highly visible enterprise environments while managing complex stakeholder relationships and competing business priorities - Experience leading large-scale paid search engagements across multiple products, campaigns, audiences, and business objectives simultaneously - Strong track record driving operational rigor, process improvement, and strategic recommendations through data-driven insights and executive-level client communication This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

🏢 Summary: Federal consulting leadership role overseeing SOCOM client accounts, strategic delivery, account growth, and SAP ERP modernization programs across complex government environments. The position focuses on managing multi-million-dollar portfolios, leading client-facing teams, ensuring compliance, and driving operational and business development initiatives. Candidates need extensive federal consulting experience, strong leadership capabilities, and eligibility for government clearance. 🗂️ Requirements: Bachelor's degree in Business Administration or related field with 8-12 years of federal consulting or delivery leadership experience, OR 18-22 years of relevant experience without a degree, Experience managing portfolios exceeding $25M annual revenue, Experience with SAP ERP implementations or modernization programs in federal agencies, Ability to obtain and maintain Secret level government clearance, U.S. citizenship, Strong stakeholder management and leadership skills, Experience leading multi-state client-facing teams, Strong analytical and problem-solving skills, Exceptional communication, negotiation, and presentation skills, Ability to manage budgets, forecasts, and financial performance, Ability to navigate compliance-driven federal environments 📃 Skills: SAP, ERP, SOCOM, GOVCON, PMP, PgMP, FAC-C, ITIL, CMMI, ISO, OASIS, Alliant, CIO-SP3 🏢 Description: C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure. We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter. Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you're energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up.Position Summary: The Client Account Lead (CAL) will be responsible for overseeing strategic federal engagements across a portfolio of contracts. They will serve as the single point of accountability for client success, performance delivery, and account growth. This individual will leverage their extensive federal consulting experience to build deep trust with the Special Operations Command (SOCOM) major contractor client and scale relationships, delivery, and outcomes across complex, compliance-driven environments. Essential Functions & Responsibilities: Develops and executes account-level strategies aligned with agency missions and C5MI Insight's growth goals. Drives innovation, footprint expansion, and multi-year client retention across SOCOM federal accounts. Identifies new business opportunities and shapes teaming, capture, and recompete strategy. Acts as the face of the service to the client, owning and growing relationships across the account. Builds trust through regular communication, planning, and performance transparency. Serves as a strategic advisor, translating client needs into tailored solutions and delivery plans. Leads and mentors delivery teams and support functions across multi-state engagements. Fosters a culture of collaboration, inclusion, high performance, and continuous improvement. Provides guidance and structure to help team members achieve professional and client outcomes. Oversees revenue for the account, ensuring profitable delivery and strategic expansion. Manages budgets, forecasts, and financial performance across engagements. Owns the sales pipeline at the account level, partnering with BD/Capture and GOVCON Directors to track opportunities and shape proposals. Oversees demand capacity planning, scope control, and delivery cadence. Ensures compliance with federal regulations, company policies, and ethical standards. Drives operational efficiency and continuous improvement across the account. Represents C5MI as a thought leader in federal forums and industry events. Grows deep understanding of SOCOM's mission and goals of the Component Commander's mission. Contributes to the development of innovative methodologies and client-facing solutions. Offers the company's latest point of view and strategic insights to clients and stakeholders. Identifies and mitigates risks across client engagements, delivery, and compliance. Ensures contractual obligations are met and governance structures are in place. Leads client transactions, onboarding, and strategic interventions during scope or leadership shifts. Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies. Performs other related tasks as assigned by direct supervisor. Minimum Requirements: Bachelor's degree in Business Administration or a related field with 8-12 years of experience in federal consulting, strategic account management, or delivery leadership; or no degree with 18-22 years of stated relevant experience. Proven success managing portfolios exceeding $25M in annual revenue. Experience with SAP ERP implementations or modernization programs within federal agencies. Exceptional leadership and stakeholder management skills. Ability to obtain a Secret level clearance. Deep understanding of client lifecycle, satisfaction metrics, and retention strategies. Ability to coach and scale client-facing teams across multi-state engagements. Ability to anticipate client needs, customize solutions, and maintain high satisfaction levels. Ability to navigate complex challenges, resolve issues swiftly, and adjust strategies in dynamic environments. Strong analytical and problem-solving skills with the ability to think creatively and strategically. Exceptional communication, negotiation, and presentation skills with the ability to build relationships with key stakeholders at all levels of the organization. Strong leadership and decision-making skills with the ability to lead through ambiguity and uncertainty. Must be proactive and self-motivated with a strong sense of ownership and accountability. Must be able to obtain and maintain an active government clearance (requires U.S. citizenship). Nice to Have: MBA or advanced degree in Business Administration, IT, or a related field. Experience presenting to C-suite or agency executive leadership. Background in change management at the organizational level. Track record with IDIQ vehicles (e.g., OASIS, Alliant, CIO-SP3). Experience leading capture efforts and writing winning proposals on contracts $25M+ Relevant certification, such as PMP or PgMP, FAC-C, SAP certification relevant to federal environments, or ITIL or similar service management certification. Knowledge of CMMi, ISO, or other federal delivery/quality frameworks. Compensation: In accordance with pay transparency law, the expected salary range for this position is $167,144.00 – $208,929.00 annually. The actual compensation offered will be determined based on factors such as the candidate's experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. Application Deadline: We anticipate this job posting will be posted until 09/01/2026 Benefits: C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: C5MI Benefits Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it's the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it's said). Incremental won't win. Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn't all about work. Live your happiness. Be healthy. All In – You can't fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team's true potential. Never Forget the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS. GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win! Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development. How to Apply: To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply.If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email here or speak with your recruiter. C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

🏢 Summary: Leadership role overseeing regional account management for post-sale revenue, retention, and expansion within a highly regulated 503A/503B healthcare environment. Responsible for AI-enabled forecasting, growth strategy, compliance-embedded execution, and executive customer engagement to drive predictable, scalable performance. Leads and develops high-performing teams while aligning cross-functional operations to ensure quality, regulatory adherence, and sustainable growth. 🗂️ Requirements: 10–15 years in account management, customer success, or post-sale commercial leadership, 1–2 years leading leaders, Bachelor’s degree or equivalent experience, Proven success improving retention and expansion in regulated or complex environments, Advanced proficiency in CRM and forecasting tools, Experience with AI-driven analytics for pipeline and performance management, Strong knowledge of compliance and risk management in regulated industries, Experience in healthcare, life sciences, or similar regulated industry (preferred) 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Segmentation, Scoring, Dashboards, Compliance, RiskManagement 🏢 Description: Position Summary: The Director, Account Management – East/Southeast leads regional post-sale revenue performance, retention, and expansion across the customer base, directly impacting predictable growth, customer lifetime value, and enterprise trust. This role owns strategy, operating cadence, and leader development, ensuring disciplined execution, accurate forecasting, and compliant delivery. Leveraging AI as a force multiplier, the leader scales insight generation, prioritization, and decision quality to accelerate speed, consistency, and outcomes. Operating within a hyper-growth, highly regulated 503A/503B environment, the role aligns customer commitments with quality, regulatory, and operational realities. Success requires strong strategic thinking, rigorous execution, and exceptional learning agility to navigate complexity, elevate standards, and deliver durable, scalable performance while building teams and institutionalizing repeatable systems. Responsibilities: Regional Account Revenue Ownership - Own regional retention and expansion performance through AI-enabled account strategies and disciplined execution. - Develop scalable expansion frameworks leveraging AI-driven segmentation and opportunity scoring. - Establish high-confidence forecasting systems using AI-enhanced analytics and performance dashboards. Account Management Team Leadership - Build and coach high-performing managers through structured development plans and performance analytics. - Drive rigorous performance management using data-backed interventions and AI tools. - Lead structured hiring, succession planning, and workforce planning initiatives. Customer Stewardship and Executive Engagement - Own senior-level customer relationships, leading strategic conversations and negotiations. - Ensure consistent delivery of customer commitments through disciplined account planning and performance tracking. - Design and execute retention programs leveraging predictive analytics and health scoring. Compliance-Embedded Account Execution - Standardize workflows using AI-enabled automation, playbooks, and performance metrics. - Collaborate cross-functionally with Operations, Quality, Finance, Legal, and Sales. - Embed compliance, quality, and contractual guardrails into all account activities. Forecasting, Renewal Discipline, and Predictability - Leverage AI and advanced analytics to inform strategy and enhance decision-making. - Build scalable systems and governance models supporting rapid growth. - Champion continuous improvement through innovation and process refinement. Knowledge and Skills: - Advanced proficiency in CRM platforms, forecasting tools, and AI-driven analytics. - Strong leadership capability in team development and organizational design. - Deep understanding of regulated business environments, risk management, and compliance alignment. - Exceptional communication and strategic thinking skills. Experience and Qualifications: - 10 to 15 years of experience leading account management, customer success, or post-sale commercial organizations, with at least 1 to 2 years leading leaders. - Demonstrated success improving retention and expansion in regulated or complex environments. - Experience in healthcare, life sciences, or similarly governed industries preferred. - Bachelor’s degree required or equivalent experience considered. Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Requires frequent communication, prolonged stationary positioning, regular use of hands and computer equipment, and movement throughout the office and corporate campus. Regular standing, walking, reaching, balancing, stooping, kneeling, crouching, or crawling may be required.

🏢 Summary: Client-facing staffing and sales role focused on developing local business relationships, generating new clients, and matching candidates to open positions while managing ongoing support and payroll for placements. The position combines outbound sales activity, recruitment, and account management in an in-office environment with performance-based bonuses. Ideal for candidates with proven quota-driven sales experience and strong problem-solving abilities. 🗂️ Requirements: Minimum 2 years in a client-facing role, Minimum 2 years meeting monthly quotas or sales goals, Experience resolving customer and employee issues effectively, Ability to conduct outbound sales calls and client meetings, Ability to interview and evaluate candidates 📃 Skills: Sales, Recruiting, Staffing, CRM, Payroll, OutboundCalling, ClientManagement, Interviewing 🏢 Description: About the Role In this role, you'll make daily sales calls to local businesses, visit clients onsite, collaborate with hiring managers to strategize staffing solutions, conduct candidate interviews, and provide mentorship and guidance to jobseekers. Unlike technical recruiting roles, you'll spend a large portion of your day talking on the phone and emailing clients and candidates. You will: - Identify quality candidates to fill open positions. - Make outbound calls to set meetings with prospective clients. - Provide coaching, mentoring, and payroll management for placed candidates. - Build and maintain relationships with potential and current clients. - Strategize and create service delivery plans. You have: - At least two years in a client-facing role. - At least two years of experience in a position that required meeting monthly quotas or sales goals. - Proven ability to resolve customer and employee issues creatively and effectively. Pay: $26.00 - $33.00 + monthly bonus opportunity Benefits - Medical, Dental, Vision - Life and Long-Term Disability Insurance - Employee Wellness Program - Pet Insurance - Commuter Benefits - Consumer Discount Program Membership - 401(K) Retirement Plan with Employer Match - 8 Paid Holidays - 15 days of Paid Time Off (PTO) the first year - 3 days of Paid Community Service Time (CTO) - 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

🏢 Summary: The role focuses on optimizing Sales operations by defining user stories, validating agent workflows, and enhancing Salesforce-based processes to improve productivity and deal velocity. You will collaborate with sales teams to drive adoption, track performance metrics, and prioritize high-impact workflow improvements. 🗂️ Requirements: 5+ years of experience in Sales Operations or BizOps, Experience with Salesforce CRM, Expertise in pipeline management, Expertise in sales forecasting, Experience with Sales Cloud workflows, Ability to drive adoption among field sales teams 📃 Skills: Salesforce, SalesforceSalesCloud, CRM, PipelineManagement, Forecasting, UAT, SalesOperations, BizOps 🏢 Description: Responsibilities Specify Sales user stories and define precise acceptance criteria. Validate agent behavior in UAT sessions alongside field sales participants. Map current and future-state Sales processes to create enablement and training materials. Track feature usage, deal velocity, and representative productivity metrics post-deployment. Maintain alignment with sales leadership regarding priorities and business constraints. Evaluate where agent workflows address friction better than competitive tools. Requirements 5+ years of experience in Sales operations or BizOps. Salesforce CRM experience is a baseline requirement. Deep expertise in pipeline management, forecasting, and Sales Cloud workflows. Ability to influence field sales teams and drive adoption without direct mandate. Pragmatic approach to scoping, focusing first on high-value workflows over complexity. Offer Our client offers a fast-paced and energetic environment where your unique skillset will be nurtured. You will find real connections, continuous opportunities to grow, and a supportive team that celebrates success together. If you are ready to drive meaningful change and shape the future of the industry, apply today!