Sr Staffing Support Specialist (Req 1285)

🏢 Summary: The role involves managing the full staffing lifecycle, partnering with sales teams to fulfill customer staffing needs, and ensuring compliance and operational excellence throughout the hiring process. The position focuses on coordinating candidate screening, interview processes, customer communication, and maintaining ATS records. It also supports reporting, invoicing coordination, and ongoing consultant relationship management. 🗂️ Requirements: High school diploma, 3–5+ years of staffing support, recruiting coordination, or staffing operations experience, Strong understanding of staffing services and recruiting processes, Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Experience with Applicant Tracking Systems (ATS), Ability to manage full staffing lifecycle from intake to invoicing, Ability to coordinate candidate pre-screening and technical assessments, Ability to maintain and update ATS records accurately, Ability to work in fast-paced environment and meet deadlines 📃 Skills: ATS, JobDiva, Excel, Word, Outlook, MicrosoftOffice 🏢 Description: Overview The Senior Staffing Support Specialist will manage customer fulfillment opportunities and partner closely with the Staffing sales BDE team to drive and promote staffing services for the Strategic Staffing group. This role is responsible for supporting the full staffing lifecycle, maintaining strong customer and candidate relationships, and ensuring operational excellence throughout the hiring and placement process. Your Impact The essential functions of this position include: - Coordinate the full staffing cycle from opportunity intake through engagement to the invoicing team - Ensure all corporate policies, compliance requirements, and placement documentation are completed accurately and timely - Partner with sales teams and staffing partners nationwide to qualify, support, and fulfill staffing opportunities - Communicate directly with customers to help support understanding job requirements, coordinate interviews, and manage expectations - Conduct candidate pre-screening and technical qualification assessments with engineering staff - Maintain ongoing relationships with placed consultants to monitor engagement status and support successful assignments - Build and strengthen customer relationships to help identify and support new business opportunities - Participate in customer meetings and sales team meetings to promote and expand staffing services when needed - Maintain and update candidate records within the Applicant Tracking System (ATS) - Support reporting, tracking, and additional administrative responsibilities as assigned Qualifications - High school diploma required - Bachelor's degree preferred - 3–5+ years of staffing support, recruiting coordination, or staffing operations experience - Strong understanding of staffing services and recruiting processes - Excellent customer service, communication, and relationship management skills - Strong multitasking and organizational abilities - Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook - Experience working with Applicant Tracking Systems (ATS) and candidate databases preferred (JobDiva) - Ability to collaborate effectively with management, sales teams, and colleagues - Ability to work in a fast-paced environment while meeting critical deadlines - Strong customer-facing and interpersonal skills - Ability to work under pressure while maintaining attention to detail and professionalism - General business acumen and problem-solving abilities Preferred Skills - Experience supporting staffing sales and customer fulfillment processes - Strong follow-up and communication skills with both clients and candidates - Ability to manage multiple priorities and staffing engagements simultaneously - Detail-oriented with strong process discipline and accuracy Position Specifics The initial base salary range for this position is expected to be between $65,000 and $80,000 annually. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, compensation may include commissions and discretionary bonuses. The company offers a full range of medical, financial, and other benefits, including 401(k) eligibility, employee stock purchase program, and various paid time off benefits such as vacation, sick time, and personal leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. If hired, the employee will be in an at-will position and the company reserves the right to modify base salary and other discretionary compensation programs at any time, including for reasons related to individual or company performance and market factors. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws to support success in this position.

🏢 Summary: Sales Support Representative role focused on managing customer orders, supporting the sales cycle, maintaining vendor and customer relationships, and identifying add-on sales opportunities. The position combines administrative sales support with customer service and product sourcing responsibilities in the IT industry. 🗂️ Requirements: 1+ years of sales or customer service experience, Knowledge of computers and networking, Knowledge of the IT industry, Proficiency with Microsoft Office, Strong communication and phone skills, Ability to prioritize and multitask, Team-oriented attitude 📃 Skills: Microsoft, Office, Networking, IT, Salesforce 🏢 Description: Overview As a Sales Support Representative, you are responsible for generating new business while managing and growing the activity of existing customers. You will manage the administrative responsibilities of the sales cycle while developing the skills for progress within the sales team. Your Impact The essential functions of this position include: - Accurately place orders into the system from customer-issued PO's - Follow-up on orders to ensure their successful delivery within customer expectations - Lead open order management, ensuring that open orders are delivered to the customer expediently and accurately - Confirm that all invoicing activity is taking place in a timely and accurate manner - Take a proactive role with problem resolution at the customer and supplier levels - Learn about the programs available at major vendor suppliers in order to source products via the most advantageous price - Assist customers with returns issues, order inquiries, and other requests for information - Develop successful relationships with sales, vendors, and internal departments - Assist with quoting - Offer add-on opportunities to customers such as warranty uplifts, service agreements, accessories, or supplies - Use proper decorum in all communications with customers both internal and external - Projects and additional responsibilities as needed or assigned Qualifications - Bachelor's degree preferred - 1+ years of sales or customer service experience - Knowledge of computers/networking and the IT industry as a whole - Excellent communication and phone skills - Ability to prioritize and multitask - Team player with a positive attitude - Knowledge of Microsoft Office suite products Position Specifics The initial base salary range for this position is expected to be between $19.23 and $24.04 hourly. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. Compensation may also include commissions and discretionary bonuses. Benefits may include medical, financial, and other programs such as 401(k) eligibility, employee stock purchase program, vacation, sick time, and personal leave. If hired, the employee will be in an at-will position and the company reserves the right to modify compensation programs based on performance and market factors. Corporate Values - Respectful communication and cooperation - Teamwork and employee participation - Work/life balance support - Embracing communities Commitment to Diversity, Inclusion and Belonging The employer is an equal opportunity employer and fosters a culture of diversity and inclusion. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws. This job description serves as a guide and is not an employment contract.

🏢 Summary: Staff Accountant role focused on accounts receivable, cash application, collections, billing support, and financial reconciliations, with opportunities to expand into general accounting, accounts payable, and revenue recognition. The position supports month-end close activities, journal entries, and process improvements while ensuring compliance with U.S. GAAP and company policies. Hybrid work is available for Philadelphia-based employees, with remote options in approved states. 🗂️ Requirements: Bachelor's degree in Accounting or Finance, 2-4 years of staff accounting experience, Experience maintaining audit-ready documentation, Proficiency in Microsoft Excel or Google Sheets, Knowledge of accounts receivable and reconciliations, Detail-oriented and analytical skills, Ability to support month-end, quarter-end, and year-end close activities 📃 Skills: Excel, GoogleSheets, NetSuite, Accounting, Finance, GAAP, Reconciliations, Billing, Collections, JournalEntries, AccountsReceivable, AccountsPayable, RevenueRecognition 🏢 Description: ROLE OVERVIEW The Staff Accountant is responsible for supporting the company's accounting operations by maintaining accurate financial records, preparing journal entries, performing account reconciliations, assisting with the monthly close process, and ensuring compliance with U.S. GAAP and company policies. Initially, this role will concentrate on accounts receivable, managing cash application, collections, and customer billing support, alongside associated reconciliations. As the position evolves, duties may broaden to encompass accounts payable help and revenue recognition support. KEY RESPONSIBILITIES - Support the accounting function with an initial emphasis on accounts receivable, collections, customer account management, cash application, and billing, while progressively taking on responsibilities in general accounting, accounts payable, revenue recognition, and cash reconciliations - Validate invoicing terms, tax treatment, customer invoicing requirements, resolve billing inquiries, and partner with customers and internal stakeholders to accelerate collections - Prepare and post monthly journal entries with appropriate supporting documentation - Develop and enhance policies and procedures that will improve the overall operation and effectiveness of the accounting function and organization - Assist with month-end, quarter-end and year-end close activities - Provide insight and suggestions for creating efficiencies in the close process QUALIFICATIONS Required - Bachelor's Degree with Accounting or Finance Concentration - 2-4 years of staff accounting experience - Experience maintaining audit-ready documentation - Highly proficient in Microsoft Excel and/or Google Sheets - Must be detail-oriented and analytical Preferred - Experience with Oracle NetSuite - High sense of urgency and ability to interact with multiple levels within the organization and work effectively in a team environment COMPENSATION - Base salary range: $80,000 - $100,000 plus annual bonus opportunity HIRING LOCATIONS Main office operates on a hybrid model with in-office work required three days a week for local employees in Philadelphia. Remote work is supported in approved hub locations and states. Hub Locations: - Philadelphia, Pennsylvania - Boston, Massachusetts - New York City, New York - Baltimore, Maryland - Washington, D.C. - Charlotte, North Carolina - Raleigh-Durham, North Carolina - Atlanta, Georgia - Chicago, Illinois Approved States for Remote Work: CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, VA BENEFITS & PERKS - Competitive base salary and annual bonus opportunity - Health, dental, and vision coverage starting on day 1 - 401(k) plan and equity program - Hybrid work flexibility and remote workdays - Generous PTO and paid parental leave - Comprehensive onboarding and mentorship program - Professional development support with annual learning budget EQUAL OPPORTUNITY All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

🏢 Summary: Staff Accountant role supporting day-to-day accounting operations, month-end and year-end close, and financial reporting within a healthcare technology environment. The position involves working with NetSuite and a Clinical Trial Management System (CTMS) to manage financial data, sponsor payments, and reconciliations. It offers a hybrid work model and comprehensive benefits while contributing to financial compliance and operational efficiency. 🗂️ Requirements: Bachelor's degree in Accounting, Finance, or related field, 2–3 years of accounting experience, Proficiency in NetSuite ERP, Experience with general ledger and account reconciliations, Experience with cash transactions and bank reconciliations, Strong Microsoft Excel skills (pivot tables, VLOOKUP), Experience with expense reports and credit card expenditure analysis 📃 Skills: NetSuite, CTMS, Excel, ERP, GeneralLedger, Reconciliations, VLOOKUP, PivotTables, SOX 🏢 Description: The Staff Accountant plays a key role in ensuring the accuracy and efficiency of financial operations. Reporting to the Director of Accounting, this role supports day-to-day accounting functions, month-end and year-end close processes, and financial reporting across the organization. The position requires collaboration with cross-functional teams and contributes to financial compliance and operational excellence initiatives. Quick Facts - Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office - Comprehensive medical, dental, and vision coverage with up to 80% of premiums covered - Mental health and wellness support - Health HSA or FSA options and commuter FSA contributions - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Year - 401(k) program with company match up to 3% - Weekly in-office lunch benefit - 100% company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend Where You'll Drive Impact Accounting & Financial Operations - Handle day-to-day accounting duties including bank transactions and cash applications - Prepare journal entries and account reconciliations accurately and on time - Assist with month-end and year-end close processes, including journal entries, accruals, and reconciliations - Utilize NetSuite for accounting operations, reporting, and general ledger activities - Support external audits by preparing documentation and schedules - Learn and use the Clinical Trial Management System (CTMS) to support research financial operations - Post sponsor study payments within the research CTMS - Ensure accuracy and quality control of financial data collection for clinical research trials in CTMS - Collaborate with research operations and site network teams on financial reporting tied to clinical trial activity - Support cost analysis initiatives and cross-functional financial reporting - Maintain information files and process administrative paperwork - Identify and implement process improvements across accounting workflows What You Bring to the Team - Bachelor's degree in Accounting, Finance, or related field; CPA or progress toward CPA preferred - 2–3 years of accounting experience - Proficiency in NetSuite ERP for general ledger and reporting - Experience with cash transactions and bank reconciliations - Familiarity with expense reports and credit card expenditure analysis - Strong knowledge of Microsoft Excel, including pivot tables and VLOOKUP - Strong analytical and problem-solving skills - Ability to work independently and collaboratively in a fast-paced environment Preferred Qualifications - Experience in healthcare, biotech, or healthcare technology industry - Familiarity with clinical research operations or sponsor payment workflows - Experience supporting external audits or SOX compliance activities - Exposure to multi-entity or intercompany accounting environments

🏢 Summary: Senior Employee Relations Specialist role supporting employee relations, workplace compliance, leave administration, accommodations, and policy governance in a fast-paced manufacturing technology environment. The position focuses on investigations, compliance processes, operational scalability, and cross-functional collaboration with Legal, HR, and business leaders. Onsite role in California with compensation, health benefits, and professional development support. 🗂️ Requirements: Experience managing employee relations matters and workplace investigations, Experience with California employment practices and workplace compliance, Experience conducting investigations, fact-finding, and case management, Experience administering leave of absence and workplace accommodations, Experience partnering with Legal on compliance and employee relations matters, Ability to interpret and apply workplace policies and procedures, Experience improving HR processes, workflows, or systems, Strong analytical, communication, and problem-solving skills, Professional discretion with confidential employee matters, Ability to work onsite in California office locations, Ability to lawfully access US export-controlled information and technology 📃 Skills: HRIS, Jira, PowerBI, Analytics, Compliance, Documentation, Reporting, Workflows, CaseManagement, Immigration 🏢 Description: Purpose The Senior Employee Relations Specialist helps protect the organization from people-related risk while fostering a high-performance culture. This role ensures workplace issues are managed fairly and consistently, managers are equipped to navigate complex employee matters, and the policies, processes, and operational infrastructure needed to scale the organization remain compliant, effective, and trusted. The Role Employee Relations & Workplace Support - Serve as a primary point of contact for managers and employees regarding employee relations concerns, workplace issues, policy interpretation, and employee experience matters. - Conduct Tier 1 and Tier 2 employee relations intake, investigations, fact-finding, documentation, and resolution recommendations. - Partner with managers to address employee concerns, performance-related matters, workplace conflicts, and policy-related questions in a consistent and compliant manner. - Collaborate with People leadership and Legal on complex, sensitive, or high-risk employee relations matters. - Maintain accurate and organized employee relations documentation, investigation records, and case files. - Identify employee relations trends and recommend proactive solutions that improve employee experience and reduce organizational risk. - Support consistent application of company policies, procedures, and workplace practices across the organization. - Design, implement, and continuously improve employee relations systems, workflows, documentation standards, intake processes, and escalation frameworks that improve consistency, visibility, and operational effectiveness. Leave, Accommodations & Workplace Compliance - Administer Leave of Absence programs, including employee communications, documentation management, case tracking, and return-to-work coordination. - Coordinate workplace accommodations and interactive process activities in partnership with employees, managers, healthcare providers, and external vendors. - Support workers' compensation administration, claim coordination, return-to-work planning, and documentation management. - Coordinate immigration case administration and partnership with external immigration counsel and vendors. - Monitor assigned compliance programs and ensure accurate documentation, process adherence, and timely follow-through. Policy Governance, Organizational Health & Operational Scalability - Proactively identify policy gaps, workplace trends, organizational risks, and opportunities to improve employee experience and operational effectiveness. - Draft, maintain, and implement People policies, procedures, and operational guidelines in partnership with People leadership, Legal, and business stakeholders. - Support policy communication, training, and change management efforts to promote consistent application across the organization. - Develop systems, reporting, and organizational health insights that improve visibility into employee relations activity, compliance programs, workplace trends, and operational effectiveness. - Create and maintain self-service resources, SOPs, process documentation, workflow tools, and knowledge resources that improve consistency, scalability, and manager/employee enablement. - Identify and implement process improvements that enhance operational efficiency, organizational effectiveness, and employee experience. Cross-Functional Partnership - Partner closely with Legal, Payroll, Finance, Security, Talent Acquisition, and business leaders to support employee experience and workplace compliance initiatives. - Build trusted working relationships with managers and leaders across the organization. - Support organizational initiatives and projects that improve People Operations effectiveness and employee experience. - Influence stakeholders through data, process recommendations, and operational insights that improve organizational outcomes. Basic Qualifications - Ability to lawfully access information and technology that is subject to US export controls. - Experience independently managing employee relations matters, workplace investigations, and employee support programs while exercising sound judgment and discretion. - Experience applying California employment practices and workplace compliance requirements in the administration of employee relations, leave, accommodations, and related workplace programs. - Experience conducting employee relations intake, investigations, fact-finding, documentation, and case management activities. - Experience administering leave of absence, workplace accommodations, workers' compensation, or similar employee programs. - Experience partnering with Legal on employee relations, workplace investigations, accommodations, leave administration, or compliance matters. - Demonstrated judgment in interpreting and applying policies, procedures, and workplace practices while balancing employee experience, business needs, and organizational risk. - Experience identifying operational challenges and improving processes, workflows, systems, or documentation to enhance consistency, scalability, and organizational effectiveness. - Strong relationship-building, analytical, communication, and problem-solving skills. - Professionalism and discretion when handling sensitive and confidential employee matters. - Ability to perform the essential functions of the position in a standard office environment, including extended periods of computer-based work. - Ability to move throughout company facilities and/or transport light materials as needed to support business activities. Preferred Qualifications - Experience supporting multi-state employee populations. - Experience utilizing HRIS systems, case management platforms, Jira, Power BI, workflow tools, or similar operational technologies. - Experience developing dashboards, operational reporting, workforce insights, or organizational health metrics. - Experience using data and trend analysis to identify risks, inform decision-making, or drive process improvements. - Familiarity with immigration administration and vendor coordination. - Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, Analytics, or a related field. Work Environment - This role will be based onsite in the Torrance, CA headquarters and will ultimately relocate to the Long Beach, CA facility. - Fast-paced, highly collaborative environment supporting a rapidly scaling organization. - Significant cross-functional interaction with managers, employees, leadership, and external partners. - Opportunity to influence both employee experience and the operational infrastructure that enables organizational growth. Compensation - Senior Employee Relations Specialist / S05: $109,240 - $150,210 USD. What We Offer - Competitive salary, equity plan, and discretionary incentive bonus opportunities. - Paid vacation, sick time, company holidays, and year-end shutdown. - Paid parental leave. - Comprehensive health and wellness benefits including HMO and PPO options. - Company-sponsored life insurance and disability coverage. - Reimbursement opportunities for learning and development initiatives. - Collaborative and high-performing work environment.

🏢 Summary: Senior Employee Relations Specialist role supporting employee relations, workplace compliance, leave administration, and organizational policy governance in a fast-paced manufacturing technology environment. The position focuses on managing investigations, compliance programs, accommodations, and operational process improvements while partnering cross-functionally with Legal, Payroll, Finance, and business leaders. The role is onsite in California with competitive compensation, comprehensive benefits, and professional development support. 🗂️ Requirements: Experience managing employee relations matters and workplace investigations, Experience with California employment practices and workplace compliance, Experience conducting investigations, fact-finding, and case management, Experience administering leave of absence and workplace accommodations, Experience partnering with Legal on compliance and employee relations matters, Ability to interpret and apply workplace policies and procedures, Experience improving workflows, systems, and operational processes, Strong analytical, communication, and problem-solving skills, Professionalism handling confidential employee matters, Ability to work onsite in California office environment, Ability to lawfully access US export-controlled information 📃 Skills: HRIS, Jira, PowerBI, Analytics, Compliance, Investigations, Documentation, Reporting, Workflow, Immigration 🏢 Description: Purpose The Senior Employee Relations Specialist helps protect the organization from people-related risk while fostering a high-performance culture. This role ensures workplace issues are managed fairly and consistently, managers are equipped to navigate complex employee matters, and the policies, processes, and operational infrastructure needed to scale the organization remain compliant, effective, and trusted. The Role Employee Relations & Workplace Support • Serve as a primary point of contact for managers and employees regarding employee relations concerns, workplace issues, policy interpretation, and employee experience matters. • Conduct Tier 1 and Tier 2 employee relations intake, investigations, fact-finding, documentation, and resolution recommendations. • Partner with managers to address employee concerns, performance-related matters, workplace conflicts, and policy-related questions in a consistent and compliant manner. • Collaborate with People leadership and Legal on complex, sensitive, or high-risk employee relations matters. • Maintain accurate and organized employee relations documentation, investigation records, and case files. • Identify employee relations trends and recommend proactive solutions that improve employee experience and reduce organizational risk. • Support consistent application of company policies, procedures, and workplace practices across the organization. • Design, implement, and continuously improve employee relations systems, workflows, documentation standards, intake processes, and escalation frameworks that improve consistency, visibility, and operational effectiveness. Leave, Accommodations & Workplace Compliance • Administer Leave of Absence programs, including employee communications, documentation management, case tracking, and return-to-work coordination. • Coordinate workplace accommodations and interactive process activities in partnership with employees, managers, healthcare providers, and external vendors. • Support workers' compensation administration, claim coordination, return-to-work planning, and documentation management. • Coordinate immigration case administration and partnership with external immigration counsel and vendors. • Monitor assigned compliance programs and ensure accurate documentation, process adherence, and timely follow-through. Policy Governance, Organizational Health & Operational Scalability • Proactively identify policy gaps, workplace trends, organizational risks, and opportunities to improve employee experience and operational effectiveness. • Draft, maintain, and implement People policies, procedures, and operational guidelines in partnership with People leadership, Legal, and business stakeholders. • Support policy communication, training, and change management efforts to promote consistent application across the organization. • Develop systems, reporting, and organizational health insights that improve visibility into employee relations activity, compliance programs, workplace trends, and operational effectiveness. • Create and maintain self-service resources, SOPs, process documentation, workflow tools, and knowledge resources that improve consistency, scalability, and manager/employee enablement. • Identify and implement process improvements that enhance operational efficiency, organizational effectiveness, and employee experience. Cross-Functional Partnership • Partner closely with Legal, Payroll, Finance, Security, Talent Acquisition, and business leaders to support employee experience and workplace compliance initiatives. • Build trusted working relationships with managers and leaders across the organization. • Support organizational initiatives and projects that improve People Operations effectiveness and employee experience. • Influence stakeholders through data, process recommendations, and operational insights that improve organizational outcomes. Basic Qualifications • Ability to lawfully access information and technology that is subject to US export controls. • Experience independently managing employee relations matters, workplace investigations, and employee support programs while exercising sound judgment and discretion. • Experience applying California employment practices and workplace compliance requirements in the administration of employee relations, leave, accommodations, and related workplace programs. • Experience conducting employee relations intake, investigations, fact-finding, documentation, and case management activities. • Experience administering leave of absence, workplace accommodations, workers' compensation, or similar employee programs. • Experience partnering with Legal on employee relations, workplace investigations, accommodations, leave administration, or compliance matters. • Demonstrated judgment in interpreting and applying policies, procedures, and workplace practices while balancing employee experience, business needs, and organizational risk. • Experience identifying operational challenges and improving processes, workflows, systems, or documentation to enhance consistency, scalability, and organizational effectiveness. • Strong relationship-building, analytical, communication, and problem-solving skills. • Professionalism and discretion when handling sensitive and confidential employee matters. • Ability to perform the essential functions of the position in a standard office environment, including extended periods of computer-based work. • Ability to move throughout company facilities and/or transport light materials as needed to support business activities. Preferred Qualifications • Experience supporting multi-state employee populations. • Experience utilizing HRIS systems, case management platforms, Jira, Power BI, workflow tools, or similar operational technologies. • Experience developing dashboards, operational reporting, workforce insights, or organizational health metrics. • Experience using data and trend analysis to identify risks, inform decision-making, or drive process improvements. • Familiarity with immigration administration and vendor coordination. • Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, Analytics, or a related field. Work Environment • This role will be based onsite in the Torrance, CA headquarters and will ultimately relocate to the Long Beach, CA facility. • Fast-paced, highly collaborative environment supporting a rapidly scaling organization. • Significant cross-functional interaction with managers, employees, leadership, and external partners. • Opportunity to influence both employee experience and the operational infrastructure that enables organizational growth. Compensation • Senior Employee Relations Specialist / S05: $109,240 - $150,210 USD. What We Offer • Competitive salary, equity plan, and discretionary incentive bonus opportunities. • Paid vacation, sick time, company holidays, year-end shutdown, and paid parental leave. • Comprehensive health and wellness benefits including HMO and PPO options. • Company-sponsored life insurance and disability coverage. • Reimbursement opportunities for learning and development initiatives. • Collaborative, fast-paced, mission-driven work environment.

🏢 Summary: On-call Office Services Specialist role providing administrative support, mail and shipping services, print production, front desk hospitality, and office operations across multiple client sites in Sunnyvale. The position requires strong customer service, MS Office proficiency, multitasking abilities, and flexibility for regional travel. Offers hands-on experience, skill development, and comprehensive benefits. 🗂️ Requirements: High school diploma or equivalent, 6+ months of work experience, Proficiency in MS Office, Knowledge of MFD equipment, Strong communication skills, Customer service skills, Ability to multitask, Ability to work independently, Ability to follow shipping and receiving procedures, Reliable transportation for regional travel, Ability to lift 25 lbs individually and 50 lbs with assistance 📃 Skills: Office, MFD, Scanning, Imaging, Binding, Shipping, Reprographics, Mailroom 🏢 Description: Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Sunnyvale, California and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality. What you will be doing: Mail & Shipping Support: - Process and sort inbound/outbound mail and packages - Maintain accurate chain-of-custody and shipping procedures Print & Reprographics Assistance: - Support copy/print production, scanning, imaging, and binding services - Ensure equipment is stocked and functioning Office & Facility Support: - Maintain organized office spaces - Restock supplies - Support meeting room setups - Assist with light maintenance tasks Front Desk & Guest Services: - Welcome visitors - Manage calls and visitor logs - Provide a professional concierge-style experience for clients and guests Administrative & Client Support: - Provide general administrative assistance - Deliver exceptional customer service - Build strong professional relationships What we need from you: - Strong communication and customer service skills - Ability to interact professionally with clients, guests, and team members - Proficiency in MS Office and office technology - Working knowledge of MFD (multi-functional device) equipment - Highly organized and able to multitask - Ability to manage time effectively in a fast-paced environment - Ability to work independently and follow shipping/receiving procedures - Proactively seek additional tasks during downtime - High school diploma (or equivalent) required - 6+ months of work experience preferred - Strong problem-solving skills - Adherence to company policies Enjoy the perks of being: - Not stuck at one desk - Exposed to multiple high-profile client sites - Fast skill development across operations - Autonomy and trust from day one Physical Demands: - Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance - Ability to walk, bend, kneel, stand, and/or sit for an extended period of time - Manual dexterity required for operating office machinery and equipment such as ladders and binding machinery - Specific vision abilities including close vision, distance vision, focus adjustment, and color differentiation Travel: - Reliable transportation required - Travel between SPS sites as required by business need - Travel predominantly within a 25-mile radius Other Duties: - Duties and responsibilities may change at any time with or without notice - Compensation depends on skills, experience, and job-related factors - No AI or automated decision-making tools are used to screen, assess, or select candidates - Greenhouse applicant tracking system is used without AI screening - Vacancy is for an existing position - Pay range: $22—$24 USD What We Offer: - Career growth opportunities - Learning and development culture - Employee recognition programs - Benefits including Medical, Dental, Vision, HSA, 401k with matching, Paid Time Off, and additional insurance and discount programs Note: Benefit offerings may vary for positions under 30 hours/week. Colorado only: Applications are accepted for a minimum of 5 days and may remain open longer as needed. Applicants may not use AI tools or real-time assistance during interviews. Team members may use transcription or note-taking technology for interview documentation. Reasonable accommodations are available during the hiring and employment process for individuals with disabilities. Acknowledgement Section: By submitting an application, applicants certify that all information provided is true and complete. False information or omissions may result in rejection or termination.

🏢 Summary: Part-time IT Support Specialist role providing Tier 1 service desk support in a high-volume enterprise environment, serving as the first point of contact for end users. The position focuses on troubleshooting hardware, software, network, access, and endpoint issues, documenting incidents, and escalating complex problems to higher-tier teams. Ideal for candidates with basic IT troubleshooting experience and familiarity with ticketing or ITSM tools. 🗂️ Requirements: High school diploma or equivalent, Minimum 1 year experience in customer service, call center, help desk, or IT support, Ability to meet public trust or suitability requirements, Basic knowledge of end-user hardware, software, networking, and access support, Experience working with ticketing or ITSM tools, Strong documentation and communication skills 📃 Skills: Windows, MacOS, VPN, WiFi, LAN, ServiceNow, ITSM, Networking, Hardware, Software, Ticketing 🏢 Description: IT Support Specialist – Part-Time We are seeking a part-time IT Support Specialist to provide Tier 1 service desk support for one day/week in a high-volume enterprise IT environment. This role serves as the first point of contact for end users and is responsible for responding to incoming support calls and self-service tickets, troubleshooting basic hardware, software, network, access, and endpoint issues, documenting incidents, and escalating unresolved issues to the appropriate technical teams. The ideal candidate has strong customer service skills, basic technical troubleshooting experience, and the ability to work accurately within ticketing or IT service management tools. This position requires clear communication, attention to detail, and a professional approach to supporting end users in a fast-paced service desk setting. Responsibilities Respond to inbound service desk calls and self-service support tickets. Troubleshoot basic hardware, software, network connectivity, access, and endpoint issues. Document issue details, troubleshooting steps, and resolution status in a ticketing system. Use prior records and problem-solving skills to help identify root causes. Escalate unresolved incidents to appropriate Tier 2, Tier 3, or resolver teams. Provide timely, accurate, and professional support to end users. Support full-time service desk coverage requirements. Minimum Qualifications High school diploma or equivalent. At least 1 year of related customer service, call center, help desk, or IT support experience. Ability to meet applicable public trust or suitability requirements. Basic knowledge of end-user hardware, software, networking, and access support. Strong communication, customer service, and documentation skills. Preferred Qualifications Experience in a help desk, call center, or enterprise service desk environment. Familiarity with Windows and Mac operating systems. Basic understanding of networking concepts, including VPN, Wi-Fi, LAN connectivity, and remote access. Experience using ticketing or ITSM tools such as ServiceNow or similar platforms. Demonstrated ability to resolve issues efficiently and escalate appropriately. Benefits Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service. Retirement Savings: 401(k) plan with company match and auto-enrollment. Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: Hybrid Staff Systems Administrator role focused on leading enterprise endpoint architecture, security baselines, and technical strategy within IT Operations. The position serves as the top technical escalation point, driving secure, scalable, and standardized endpoint management through platforms like Intune and Defender. It emphasizes cross-functional delivery, platform engineering excellence, and enforceable least-privilege security controls at scale. 🗂️ Requirements: Senior/principal-level experience with enterprise endpoint platforms, Proven ownership of endpoint reliability and security outcomes, Experience designing and implementing endpoint security baselines, Expertise in least privilege models and enforceable security controls, Ability to lead cross-team IT Operations and Security initiatives, Experience with endpoint architecture, deployment, and compliance at scale, Strong incident management and root-cause analysis skills, Experience creating technical standards and operational documentation 📃 Skills: Intune, Autopilot, Defender, Endpoint, Architecture, Security, Compliance, Hardening, Governance, Automation, Analytics, Troubleshooting 🏢 Description: Posting Type Hybrid Job Overview The Staff Systems Administrator on the IT Operations Endpoint Engineering team is the organization’s top-tier technical authority responsible for setting strategy and technical directions ensuring the endpoint ecosystem is secure, scalable, and operationally excellent. Endpoint Engineering handles managing and securing entry points to company technology to protect from cyber threats and ensure endpoints run optimally for productivity. Job Description and Requirements Key Responsibilities 1) Enterprise Endpoint Architecture & Technical Strategy Define and steward endpoint architecture patterns across management, security, deployment, and compliance, ensuring solutions optimize for scale and end-user experience. Provide technical leadership across major endpoint roadmap initiatives (e.g., Intune optimization, Autopilot improvements, Defender/Intune integration, endpoint analytics). Establish “gold standard” implementation patterns and guardrails that reduce fragmentation and improve reliability across the endpoint fleet. 2) Endpoint Security Baselines, Hardening, and Least Privilege Leadership Lead design and implementation of endpoint hardening and baseline configuration approaches across platforms and endpoints. Drive least privileged outcomes through engineered controls and governance models. Ensure endpoint security controls are engineered to be enforceable, measurable, and sustainable at scale. 3) Cross-Functional Delivery Leadership Partner with Security using a shared delivery model that emphasizes tracking, documentation, auditability, and mutual technical alignment for baseline/security initiatives. Ensure security and endpoint initiatives are executed through disciplined work management (e.g., ticket-based initiation, documented remediation plans, operational readiness, and validated testing). 4) Platform Engineering & Operational Excellence Configure enforcement, remediations, reporting, and repeatable deployment pipelines to reduce operational toil and improve consistency. Establish standards for staged rollouts and enforcement readiness gates to minimize disruption and avoid reversals of controls due to missing prerequisites. 5) Highest-Tier Escalation, Incident Leadership, and Problem Resolution Function as the final technical escalation point for complex endpoint incidents, systemic fleet issues, and security-impacting endpoint failures; lead root-cause analysis and durable corrective action. Mentor engineers and partner teams by setting troubleshooting standards, escalation hygiene, and operational runbook quality. 6) Standards, Documentation, and Knowledge Systems Own the endpoint engineering “source of truth” expectations: high-quality runbooks, standards, and operational documentation that enable consistency and reduce dependency on tribal knowledge. Produce executive-ready technical artifacts when needed to support security and IT leadership decision-making. Required Skills & Qualifications Demonstrated senior/principal-level experience using endpoint platforms and security controls in an enterprise environment, with accountability for reliability and security outcomes. Proven ability to lead cross-team initiatives spanning IT Operations and Security, with strong execution discipline and documented operating models. Strong ability to design and implement enforceable endpoint security baselines and least privilege controls. Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify. Benefit Highlights: Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers Flexible work arrangements Two, week-long company breaks per year Additional time off Long-term incentive program Training investment program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: 250 000 and 374 000PLN The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

🏢 Summary: On-site Service Delivery Supervisor role overseeing lockbox processing operations, supervising teams across multiple projects, and ensuring daily service delivery, client satisfaction, and compliance with operational standards. The position combines hands-on operational management with staff leadership, performance monitoring, and continuous process improvement. Offers competitive compensation and comprehensive benefits. 🗂️ Requirements: 3+ years of related office experience, Previous management/supervisory experience overseeing 5–10 employees, Experience in hospitality services (preferred), Ability to manage daily lockbox processing operations, Exceptional computer skills, Ability to work independently with minimal direction, Ability to lift and move 40 lbs frequently, Manual dexterity to operate office equipment, Strong understanding of selling skills, Strong integrity and business ethics 📃 Skills: Lockbox, Metrics, Productivity, Quality, Office, DataEntry, Greenhouse, Computer, Reporting, Scheduling 🏢 Description: We have an excellent opportunity for an experienced Service Delivery Supervisor to oversee lockbox processing operations. SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, tuition discounts and a 401K with company match. Description: The Service Delivery Supervisor (SDS) is responsible for overseeing all areas of Lockbox Processing. This role provides leadership and functions as a working supervisor by guiding and directing lockbox activities. The position sits on-site with the client and may oversee multiple sites or projects. Responsibilities include daily service delivery, employee management, overall customer satisfaction, and adherence to company policies. The supervisor acts as the primary daily client contact in coordination with the Service Delivery Manager while overseeing all onsite supervisory functions. Overall, this position continuously offers the highest level of service to client and employees while maintaining a professional image by providing prompt, courteous, and efficient service. What You Will Do: - Lead and supervise daily lockbox processing activities to ensure operational efficiency - Ensure compliance with agreed-upon service levels - Monitor staff productivity and quality metrics - Organize and assist in control of assigned project work - Ensure standards and procedures are followed - Communicate effectively with team members and management - Support staffing and schedule planning - Train and mentor staff to ensure adherence to procedures and best practices - Analyze monthly metrics and implement improvements - Drive change and innovation to improve business processes - Participate in succession planning at the site Requirements: - 3+ years of related office experience (hospitality services experience preferred) - Previous supervisory experience managing 5–10 employees - Exceptional computer skills - Ability to work independently with minimal direction - Ability to perform physical duties including lifting and moving 40 lbs - Manual dexterity for operating office machinery and performing data entry - Strong understanding of selling skills - Strong integrity and solid business ethics Physical Demands: - Ability to grasp, lift, carry, or move packages using a wheeled cart (up to 60 lbs capacity) - Ability to walk, bend, kneel, stand, or sit for extended periods - Manual dexterity to operate office machinery and input data while on the phone - Specific vision abilities including close and distance vision, focus adjustment, and color differentiation Travel: None or negligible Compensation: The expected compensation is $27 per hour. Final offer depends on skills, experience, and job-related factors. Benefits: - Career growth opportunities - Learning and development programs - Employee recognition programs - Comprehensive benefits including Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. The Greenhouse applicant tracking system is used and does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy.