Area Manager

🏢 Summary: Area Sales Operations Manager role overseeing regional terminal, agency, and ticket sales operations across the Southern U.S. Focuses on driving sales growth, managing reseller partnerships, optimizing customer experience, and supporting infrastructure development through a data-driven operational approach. Requires frequent regional travel and proficiency with sales and operational tracking tools. 🗂️ Requirements: Experience managing sales or operations across multiple locations, Ability to travel frequently (50-75%), Strong written and verbal communication skills, Strong organizational and multitasking abilities, Problem-solving and decision-making skills, Proficiency with Microsoft Office Suite, Familiarity with Salesforce, Ability to manage reseller relationships and contract negotiations, Ability to drive KPIs and operational improvements 📃 Skills: Salesforce, Microsoft, Excel, PowerPoint, Word, KPIs 🏢 Description: At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As an Area Sales Operations Manager, you will oversee sales locations in the Southern Region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels. This position is open to candidates residing in GA, FL, AL, MS, SC, AR, LA, TN, KY, NC. About the Role - Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience - Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance - Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements - Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels - Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed - Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development - Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships About You - Excellent written and verbal communication skills with the ability to engage at various levels of management - Highly organized, detail-oriented, and able to multitask in a fast-paced environment - Strong problem-solving and decision-making skills, ensuring efficiency and compliance - Experience with bus terminal operations is preferred but not required - Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization - A proactive approach to improving regional operations, driving KPIs, and mitigating risks What We Offer - Comprehensive Wellness Coverage – Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care) - 401(k) Matching – 401(k) plan with up to 4% company matching contributions - Flexible Time Off – Take time off when you need it, as you need it, subject to business needs and manager approval - Paid Parental Leave – 8 weeks of fully paid leave to support new parents and growing families - Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary - Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services - Tuition Support – Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service - 24/7 Employee Assistance Program – Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year - Work from (M)Anywhere – Depending on your role, work from another location for up to 60 days per year