Inventory Control Coordinator

🏢 Summary: The Inventory Control Coordinator ensures inventory accuracy, material availability, and regulatory compliance across 503A and 503B pharmaceutical operations. The role focuses on managing inventory transactions, cycle counts, material movement, and reporting while leveraging AI-enabled analytics and digital inventory systems to improve visibility and operational efficiency. This position supports manufacturing continuity in a fast-paced, regulated environment through disciplined inventory management and data-driven decision-making. 🗂️ Requirements: High School Diploma or equivalent, Minimum 2 years of inventory control, warehouse operations, materials management, or supply chain experience, Experience performing cycle counts, inventory audits, and inventory transactions, Proficiency with ERP systems and inventory management software, Ability to maintain accurate inventory records and documentation in regulated environments 📃 Skills: ERP, Inventory, Analytics, AI, Automation, Forecasting, Reporting, Dashboards, Compliance, Warehouse 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together.POSITION SUMMARY Inventory Control Coordinator ensures inventory accuracy, material availability, and compliance across Empower's 503A and 503B operations. This role manages inventory transactions, stock reconciliation, cycle counts, material movement, and reporting supporting manufacturing continuity and operational efficiency. Leveraging AI-enabled analytics, automation, forecasting insights, and digital inventory systems, the position improves inventory visibility, decision-making, and execution. Success requires execution rigor, learning agility, proactive problem solving, and disciplined inventory management within a hyper-growth, regulated environment. Talent demonstrates accountability, attention to detail, collaboration, and continuous improvement supporting inventory reliability, operational scalability, and business performance. RESPONSIBILITIES Inventory Management Inventory Accuracy: Maintains accurate inventory records, reconciliations, and system transactions supporting inventory integrity and manufacturing continuity. Utilizes AI-enabled analytics, inventory platforms, and automated reporting tools to improve stock visibility, strengthen accuracy, and support scalable inventory control execution. Cycle Counting: Performs cycle counts, inventory audits, and stock verification activities ensuring inventory accuracy and compliance. Leverages AI-powered monitoring, variance analysis, and reporting tools to identify discrepancies, improve reconciliation speed, and strengthen inventory accountability. Material Control: Manages material movement, transfers, replenishment activities, and inventory transactions supporting production and warehouse operations. Applies AI-assisted workflow automation and inventory dashboards to improve traceability, visibility, and material flow efficiency. Operational Excellence Stock Monitoring: Monitors inventory levels, usage trends, and material consumption patterns supporting proactive inventory management. Utilizes AI-enabled forecasting and planning tools to identify risks, improve stock availability, and support operational continuity. Process Compliance: Executes inventory activities according to company procedures and regulatory requirements supporting compliance and operational consistency. Leverages AI-powered compliance monitoring and workflow automation tools to improve execution quality and reduce operational risk. Issue Resolution: Identifies inventory discrepancies, transaction errors, and material shortages impacting operations. Applies AI-assisted analytics and root cause investigation techniques to improve resolution speed and strengthen corrective actions. Cross Functional Collaboration Stakeholder Support: Partners with Supply Chain, Manufacturing, Warehouse, Procurement, and Quality teams to support inventory alignment and material availability. Utilizes AI-enabled collaboration tools and operational dashboards to improve communication and issue resolution. Data Reporting: Maintains inventory reports, metrics, and documentation supporting data-driven decision-making. Leverages AI-assisted dashboards and reporting technologies to improve reporting accuracy, visibility, and operational insights. Continuous Improvement: Identifies opportunities to improve inventory workflows, storage practices, and operational efficiency. Applies AI-powered analytics, automation technologies, and continuous improvement methodologies to enhance inventory performance and support enterprise growth. KNOWLEDGE AND SKILLS Strong understanding of inventory control, warehouse operations, stock reconciliation, cycle counting, and material management within regulated environments. Proficiency using ERP systems, inventory management software, AI-enabled inventory analytics tools, and reporting platforms. Demonstrated ability to identify inventory discrepancies, resolve operational issues, and maintain accurate documentation. Excellent organizational, communication, and problem-solving skills with the ability to manage multiple priorities effectively. EXPERIENCE AND QUALIFICATIONS High School Diploma or equivalent required; Associate degree preferred. Minimum 2 years of inventory control, warehouse operations, materials management, or supply chain experience preferred. Experience performing cycle counts, inventory audits, inventory transactions, and inventory reporting strongly preferred. Familiarity with ERP systems, inventory management software, and regulated operational environments preferred. Demonstrated ability to execute accurately, adapt quickly, and contribute effectively within fast-paced teams. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Inventory Specialist role supporting aerospace R&D and manufacturing operations through inventory management, material handling, shipping, and logistics coordination. The position focuses on maintaining accurate material flow, supporting production teams, and improving warehouse efficiency in a fast-paced aerospace environment. Includes competitive compensation, equity, healthcare, retirement benefits, and paid time off. 🗂️ Requirements: 2+ years inventory, logistics, or warehouse experience in manufacturing, aerospace, or defense, Experience with ERP/MRP inventory management systems, Forklift certification or ability to obtain certification, Proficiency with Windows and Microsoft Office, Ability to maintain accurate inventory records, Ability to lift up to 50 lbs, Ability to stand for extended periods, Availability for extended hours or weekends when needed, Commitment to safety, quality, and continuous improvement, Eligibility under U.S. export control regulations 📃 Skills: ERP, MRP, NetSuite, SAP, Windows, Outlook, Word, Excel, Teams, Forklift, ESD, Cleanroom, 5S, Logistics, Inventory, Shipping 🏢 Description: About the Role: As an Inventory Specialist, you will play a critical role in enabling efficient and accurate material flow across R&D and manufacturing operations. You’ll manage all stages of the inventory process—receiving, stocking, tracking, picking, and shipping hardware that directly supports vehicle and propulsion development. This position requires exceptional attention to detail, strong organizational skills, and the ability to thrive in a fast-paced, evolving aerospace environment. Working closely with technicians, engineers, and program teams, you’ll ensure materials are always where they need to be—on time and to spec. Responsibilities - Receive, inspect, and document incoming materials, ensuring accuracy and traceability of all shipments. - Manage material storage and organization by maintaining inventory bins, racks, and labeling systems. - Perform cycle counts, reconciliation, and auditing to maintain inventory accuracy. - Safely operate forklifts, pallet jacks, and other material handling equipment to support warehouse operations. - Pick, package, and ship materials with proper documentation, handling, and export compliance where applicable. - Coordinate material transfers between fabrication, assembly, and test teams to support production flow. - Identify and implement process improvements that enhance safety, accuracy, and efficiency across the inventory lifecycle. Requirements - 2+ years of experience in inventory, logistics, or warehouse operations within manufacturing, aerospace, or defense environments. - Proven ability to work with inventory management systems (ERP/MRP) and maintain accurate records. - Forklift certification or ability to become certified upon hire. - Basic proficiency in Windows and Microsoft Office (Outlook, Word, Excel, Teams). - Strong attention to detail and organizational discipline in a fast-moving production environment. - Capable of lifting up to 50 lbs, standing for long periods, and working extended hours or weekends when needed. - Demonstrated commitment to safety, quality, and continuous improvement. Preferred Skills and Experience - Experience supporting engineering development, R&D, or prototype build programs. - Familiarity with aerospace material handling, including ESD, cleanroom, and hazardous material protocols. - Knowledge of tooling and fixturing logistics for prototype or production builds. - Experience with shipping logistics, import/export compliance, and freight coordination. - Proficiency with inventory management or ERP systems (e.g., NetSuite, SAP, or similar). - Demonstrated success in implementing 5S or lean warehouse practices. - Strong communication skills and ability to interface across engineering, procurement, and production teams. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Frequent walking through office, manufacturing, and test facility environments. Benefits - Health & Wellness: 100% employer-paid healthcare and pet insurance. - Financial: Competitive pay, stock options, 401(k) retirement plan, and potential year-end bonuses. - Time Off: Paid parental leave, 12 federal holidays, unlimited PTO for exempt employees, and generous accrued PTO for non-exempt employees. - Office Perks: Weekly paid office lunches and fully stocked breakrooms. U.S. Export Control Compliance Status The person hired will have access to information and items subject to U.S. export controls and therefore must either be a U.S. person as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. Equal Opportunity Employment decisions are based solely on merit, competence, and qualifications, without regard to legally protected status.

🏢 Summary: Buyer Planner II supports procurement, inventory planning, and supplier coordination for regulated pharmaceutical manufacturing operations. The role focuses on maintaining material availability, optimizing supply chain performance, and improving operational efficiency using AI-enabled forecasting, ERP systems, and procurement analytics tools. Candidates should have experience in purchasing or supply chain operations within manufacturing or healthcare environments. 🗂️ Requirements: Bachelor's degree in Supply Chain, Operations, Business Administration, Finance, or related field, Minimum 3 years of purchasing, procurement, inventory planning, or supply chain experience, Experience in manufacturing, healthcare, pharmaceutical, or regulated environments, Proficiency with ERP systems and procurement platforms, Experience with inventory management and forecasting tools, Ability to manage supplier coordination and purchasing operations, Analytical problem-solving and risk management skills, Ability to collaborate across Manufacturing, Planning, Warehouse, Quality, and Finance teams 📃 Skills: ERP, Procurement, Inventory, Forecasting, Analytics, Automation, SupplyChain, Planning, Reporting, AI 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, the organization focuses on personalized medicine and pharmaceutical manufacturing. POSITION SUMMARY Buyer Planner II drives material availability, inventory optimization, and supply continuity supporting expanding 503A and 503B operations. This role owns purchasing execution, demand alignment, supplier coordination, inventory planning, and operational responsiveness ensuring uninterrupted manufacturing, service reliability, and scalable business growth. Leveraging AI-enabled forecasting, inventory analytics, workflow automation, and procurement insights, the position improves decision-making speed, purchasing accuracy, operational visibility, and supply chain efficiency across regulated environments. RESPONSIBILITIES Procurement Operations - Execute purchasing activities, supplier coordination, purchase order management, and material tracking supporting uninterrupted manufacturing operations and inventory availability. - Utilize AI-enabled forecasting, workflow automation, and procurement analytics tools to improve purchasing accuracy and accelerate transaction processing. - Manage inventory replenishment activities, demand alignment, and planning coordination supporting operational continuity and production schedules. - Apply AI-assisted forecasting, inventory analytics, and digital planning tools to reduce shortages and improve material availability. - Partner with suppliers, warehouse teams, manufacturing operations, and planning stakeholders to maintain supply continuity and resolve material challenges proactively. Operational Excellence - Identify supplier risks, inventory vulnerabilities, and operational disruptions impacting manufacturing continuity, customer service, or procurement performance. - Utilize AI-enabled analytics, predictive insights, and trend monitoring tools to strengthen contingency planning and reduce operational interruptions. - Evaluate procurement workflows, purchasing activities, and operational processes to identify opportunities improving efficiency and scalability. - Apply AI-powered automation, digital procurement systems, and continuous improvement methodologies to reduce inefficiencies and enhance workflow consistency. - Maintain accurate purchasing records, inventory data, supplier documentation, and operational reporting supporting compliance alignment and reliable decision-making. Cross Functional Collaboration - Collaborate with Manufacturing, Planning, Warehouse, Quality, and Finance teams to support operational priorities and procurement responsiveness. - Support production schedules, inventory planning initiatives, and supply chain priorities ensuring timely material availability. - Expand procurement, planning, and operational expertise through training, technology adoption, and process improvement participation. KNOWLEDGE AND SKILLS - Strong understanding of purchasing operations, inventory planning, supplier coordination, procurement workflows, and supply chain processes. - Proficiency using ERP systems, procurement platforms, AI-enabled forecasting tools, inventory analytics technologies, and operational dashboards. - Demonstrated analytical problem-solving capabilities with experience identifying inventory risks and improving purchasing efficiency. - Excellent communication, collaboration, and organizational skills. EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Supply Chain, Operations, Business Administration, Finance, or related discipline preferred. - Minimum 3 years of purchasing, procurement, inventory planning, supply chain, or buyer planner experience preferred. - Experience utilizing ERP systems, procurement platforms, inventory management tools, forecasting technologies, and operational reporting systems strongly preferred. - Familiarity with AI-enabled procurement analytics, workflow automation tools, and digital planning methodologies preferred. - Demonstrated ability to execute with precision, adapt quickly to operational change, and contribute effectively within collaborative teams. EMPLOYEE BENEFITS, HEALTH AND WELLNESS Comprehensive benefits include medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. PHYSICAL REQUIREMENTS The employee is required to communicate effectively, remain in a stationary position for extended periods, frequently use hands and fingers to operate office equipment, and regularly move throughout the office and corporate campus. The role may require standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.

🏢 Summary: Customer Success Manager role focused on managing the full post-sale customer lifecycle within a regulated healthcare and pharmacy environment. The position emphasizes customer onboarding, retention, operational coordination, predictive analytics, AI-driven insights, and cross-functional collaboration to improve customer outcomes and support scalable growth. Candidates should have experience with CRM, BI tools, customer success operations, and healthcare-related environments. 🗂️ Requirements: 2–5 years in Customer Success, healthcare operations, patient services, specialty pharmacy, or regulated enterprise support, Bachelor's degree in healthcare administration, life sciences, nursing, public health, operations, health informatics, supply chain, or equivalent experience, Proficiency with Salesforce CRM, Experience with customer success platforms, Strong Excel skills, Experience with Tableau or Power BI, Knowledge of customer lifecycle management and retention strategies, Ability to use analytics, automation, and AI-driven tools, Strong analytical and communication skills, HIPAA training required 📃 Skills: Salesforce, Excel, Tableau, PowerBI, Gainsight, AI, CRM, Analytics, Automation, HIPAA, QBRs, EBRs 🏢 Description: POSITION SUMMARY The Customer Success Manager drives measurable customer outcomes by owning the complete post-sale lifecycle across assigned 503A and 503B customer portfolios, ensuring adoption, retention, satisfaction, and renewal readiness while advancing strategic growth objectives. This role orchestrates cross-functional execution, translates customer insights into scalable improvements, and proactively mitigates operational risk within a highly regulated, hyper-growth environment. Leveraging AI as a force multiplier, the Customer Success Manager accelerates decision-making, prioritization, predictive risk identification, customer engagement, and operational quality through data-driven intelligence and automation. RESPONSIBILITIES Customer Lifecycle Management - Lifecycle Ownership: Serve as the single accountable owner for assigned customer relationships throughout the post-sale lifecycle, leading onboarding, adoption, enablement, customer health monitoring, retention activities, and renewal readiness. Leverage AI-powered customer insights, predictive health scoring, and workflow automation to proactively identify risks, personalize engagement strategies, improve decision-making, and consistently deliver exceptional customer outcomes aligned with quality, compliance, and growth objectives. - Success Planning: Develop, execute, and continuously refine customer success plans that align customer goals with therapies, services, and operational capabilities. Utilize AI-enabled analytics to prioritize opportunities, monitor adoption milestones, identify emerging risks, and recommend data-driven interventions that improve utilization, strengthen customer confidence, accelerate value realization, and support long-term retention within a highly regulated 503A and 503B environment. - Relationship Excellence: Build trusted relationships through proactive communication, consultative guidance, and responsive customer engagement that strengthens satisfaction and loyalty. Apply AI-assisted sentiment analysis, communication recommendations, and customer intelligence to anticipate evolving needs, resolve concerns efficiently, capture meaningful feedback, and reinforce commitment to service excellence, innovation, and patient-focused outcomes. Customer Enablement and Operational Excellence - Customer Enablement: Lead onboarding, education, and ongoing customer coaching to ensure safe, compliant, and effective use of therapies, products, and workflows. Utilize AI-supported learning recommendations, knowledge resources, and personalized enablement strategies to accelerate customer proficiency, improve operational consistency, increase independence, and maximize long-term customer success while maintaining regulatory compliance. - Operational Coordination: Collaborate closely with Customer Service, Pharmacy Operations, Manufacturing, Fulfillment, Quality, Medical Affairs, Product Management, and Commercial teams to resolve customer challenges and improve service delivery. Leverage AI-enabled workflow visibility, intelligent case prioritization, and cross-functional insights to accelerate issue resolution, improve communication, reduce recurring problems, and enhance the overall customer experience without duplicating operational responsibilities. - Performance Monitoring: Monitor customer adoption, utilization, engagement, adherence, and operational performance using CRM, business intelligence, and AI-powered analytics tools. Translate performance trends into actionable recommendations, coordinate timely interventions, maintain accurate customer documentation, and ensure reliable reporting that supports informed decision-making, operational excellence, and scalable customer success execution. Business Insights and Continuous Improvement - Insight Generation: Capture customer feedback, operational observations, and engagement trends to identify opportunities that improve products, services, processes, and customer experiences. Utilize AI-driven analytics, pattern recognition, and predictive insights to transform customer intelligence into meaningful recommendations that support innovation, operational improvements, and organizational decision-making. - Risk Management: Continuously evaluate customer health indicators, engagement patterns, operational performance, and compliance considerations to proactively identify and mitigate risks before they impact customer outcomes. Apply AI-powered predictive monitoring and root-cause analysis to prioritize corrective actions, coordinate escalations, strengthen business continuity, and maintain customer confidence within a highly regulated operating environment. - Continuous Improvement: Contribute to scalable operational excellence by documenting best practices, improving customer success playbooks, standardizing workflows, and supporting organizational learning initiatives. Leverage AI-assisted process optimization, workflow automation, and knowledge management to improve execution quality, increase efficiency, enhance customer satisfaction, and enable sustainable growth across the Customer Success organization. KNOWLEDGE AND SKILLS - Demonstrated expertise with Salesforce CRM, Customer Success platforms, Microsoft Excel, Tableau or Power BI, AI-enabled analytics, workflow automation, and customer intelligence technologies. - Strong knowledge of customer lifecycle management, onboarding, enablement, customer health scoring, retention strategies, renewal readiness, risk management, and continuous improvement methodologies. - Exceptional communication, executive relationship management, strategic planning, problem-solving, collaboration, coaching, facilitation, and cross-functional leadership skills. - Proven ability to leverage artificial intelligence, predictive analytics, automation technologies, and data-driven decision-making to improve operational efficiency, customer satisfaction, execution quality, scalability, and organizational performance. EXPERIENCE AND QUALIFICATIONS - 2–5 years in Customer Success, healthcare operations, patient services, specialty pharmacy, or regulated enterprise support roles. - Bachelor's degree in healthcare administration, life sciences, nursing, public health, operations, health informatics, supply chain, or equivalent experience. - Proficiency with CRM (Salesforce), customer success platforms and BI tools (Tableau/Power BI); strong Excel. - Experience using analytics, risk models, or AI-driven tools preferred. - Proven success-coaching, training, and enablement abilities; strong analytical and communication skills. - Proactive, ownership-driven, outcome-focused mindset. - Experience in specialty pharmacy, compounding (503A/503B), healthcare SaaS, regulated environments, patient adherence programs, or institutional workflows is preferred. - Familiarity with QBRs/EBRs and Customer Success platforms (e.g., Gainsight) is desirable. - Formal training/working knowledge of USP<797>/<800> or other compounding standards is desirable. - HIPAA training required on hire and annually. - Preferred certifications: CCSM, Lean, Six Sigma. Employee Benefits, Health and Wellness - Medical, dental, and vision coverage - Paid time off - 401(k) matching - Wellness perks - IV therapy - Compounded medications Physical Requirements - Frequent computer and office device usage - Regular standing, walking, reaching, balancing, stooping, kneeling, crouching, and crawling - Ability to remain stationary for extended periods

🏢 Summary: Quality Control Specialist 503B role focused on ensuring product quality, compliance, and manufacturing continuity in regulated pharmaceutical operations through inspections, testing coordination, deviation management, and documentation. The position uses AI-enabled quality systems, analytics, and automation to improve inspection accuracy, compliance execution, and operational efficiency in a fast-paced environment. 🗂️ Requirements: Bachelor's degree in Biology, Chemistry, Pharmaceutical Sciences, Quality, Operations, or related field, Minimum 2 years of experience in quality control, manufacturing, laboratory, or regulated operations, Experience with inspections, quality documentation, deviation management, and audit readiness, Knowledge of FDA regulations, cGMP standards, and USP requirements, Proficiency with electronic quality management systems and digital documentation platforms, Ability to manage competing priorities in a fast-paced regulated environment, Strong analytical problem-solving and documentation skills, Ability to collaborate across Manufacturing, QA, Warehouse, and Laboratory teams 📃 Skills: cGMP, FDA, USP, QA, QC, CAPA, Biology, Chemistry, Pharmaceuticals, Analytics, Automation, Documentation, Compliance, Auditing 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together.POSITION SUMMARY Quality Control Specialist 503B protects product quality, compliance, and manufacturing continuity across Empower's 503A and 503B operations through inspection, sampling, testing coordination, and documentation. This role ensures accurate execution, deviation identification, and data integrity supporting patient safety and operational reliability. Leveraging AI-enabled quality systems, analytics, and automation, the position improves review speed, inspection accuracy, and decision-making. Success requires execution rigor, learning agility, and disciplined problem solving within a highly regulated, fast-paced environment. Talent demonstrates accountability, collaboration, adaptability, and quality leadership supporting operational scalability and business growth. RESPONSIBILITIES Quality Operations Inspection Execution: Performs material inspections, sampling, and quality verification supporting compliant manufacturing and product release. Utilizes AI-enabled systems and workflows to improve inspection accuracy, processing speed, and documentation quality while supporting reliable decision-making. Testing Coordination: Coordinates sample management, testing activities, and laboratory communication supporting product quality and operational continuity. Leverages AI-assisted analytics and digital systems to improve visibility, reduce delays, and strengthen compliance execution. Deviation Support: Draft Nonconformance investigations and assist in investigations, impact assessments, deviation tracking, and CAPA and change control activities supporting compliance and audit readiness. Applies AI-powered analytics to identify trends, improve responsiveness, and strengthen root cause visibility. Compliance And Documentation Record Accuracy: Maintains accurate, audit-ready records supporting cGMP compliance and manufacturing continuity. Uses digital systems and AI-assisted tools to improve data integrity, reduce errors, and strengthen process consistency. Regulatory Alignment: Executes quality activities aligned with FDA, USP, and company procedures supporting safe manufacturing operations. Leverages AI-enabled compliance tools to improve visibility and decision-making. Audit Readiness: Supports audits and inspections through organized documentation and adherence to procedures. Uses AI-powered reporting tools to improve preparedness and compliance responsiveness. Continuous Improvement Process Enhancement: Identifies opportunities to improve workflows, documentation, and inspection processes. Uses AI-driven analytics and automation to improve efficiency, compliance, and operational performance. Cross functional Partnership: Collaborates with Manufacturing, QA, Warehouse, and Laboratory teams to resolve issues and support operations. Leverages digital tools to improve communication and execution. Knowledge Development: Expands expertise in quality systems and regulatory standards while leveraging AI tools to improve performance and adaptability in a fast-paced environment. KNOWLEDGE AND SKILLS Strong understanding of quality control processes, cGMP documentation practices, inspection procedures, deviation management, and compliance standards supporting regulated manufacturing or pharmaceutical operations. Proficiency using electronic quality management systems, digital documentation platforms, AI-enabled analytics tools, and automated workflows supporting operational efficiency and scalable compliance execution. Demonstrated analytical problem-solving capabilities with experience identifying quality risks, supporting investigations, improving documentation accuracy, and managing competing priorities within fast-paced operational environments. Excellent communication, collaboration, and organizational skills with the ability to maintain documentation precision, support cross-functional operations, and adapt quickly to changing business requirements. EXPERIENCE AND QUALIFICATIONS Bachelor's degree in Biology, Chemistry, Quality, Pharmaceutical Sciences, Operations, or related discipline preferred. Minimum 2 years of quality control, manufacturing, laboratory, or regulated operational experience supporting pharmaceutical, healthcare, biotechnology, or similarly regulated industries preferred. Experience supporting inspections, quality documentation, deviation management, audit readiness, and electronic quality systems strongly preferred. Familiarity with FDA regulations, cGMP standards, USP requirements, AI-enabled quality technologies, and digital workflow platforms preferred. Demonstrated ability to execute with precision, adapt rapidly to changing operational demands, and contribute effectively within collaborative, high-performance teams. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: The Validation Engineer II role focuses on leading equipment, process, and computer system validation activities to ensure compliant sterile and non-sterile pharmaceutical manufacturing. The position drives regulatory readiness, CQV execution, and lifecycle validation management using AI-enabled analytics and digital quality systems. It supports operational scalability in a highly regulated 503A and 503B environment. 🗂️ Requirements: Bachelor’s degree in Engineering, Pharmaceutical Sciences, Biology, Chemistry, or related scientific discipline, Minimum 3 years of validation experience in pharmaceutical, biotechnology, healthcare, or regulated manufacturing environment, Experience with equipment qualification, process validation, and computer system validation, Experience with change control, CAPA management, and deviation investigations, Knowledge of cGMP regulations, GAMP guidance, and 21 CFR Part 11, Experience supporting sterile manufacturing and CQV activities 📃 Skills: CQV, cGMP, GAMP, 21CFRPart11, IQ, OQ, PQ, FAT, SAT, CAPA, CSV, AI, QMS, MicrosoftOffice, Sterilization, Lyophilization, Validation 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together.POSITION SUMMARY Validation Engineer II drives compliance and manufacturing readiness across Empower's 503A and 503B operations through validation activities supporting sterile and non-sterile manufacturing. This role manages equipment qualification, process validation, computer system validation, and compliance documentation ensuring regulatory readiness and operational scalability. Leveraging AI-enabled analytics, automated workflows, predictive monitoring, and digital quality systems, the position improves decision-making, validation accuracy, and execution efficiency. Success requires strategic thinking, execution rigor, learning agility, and disciplined problem solving within a hyper-growth, highly regulated environment. Talent demonstrates accountability, technical expertise, collaboration, and continuous improvement supporting compliance excellence, manufacturing continuity, and business performance. RESPONSIBILITIES Validation Execution Lifecycle Management: Manages validation activities for equipment, facilities, processes, utilities, and computer systems supporting compliant manufacturing operations. Utilizes AI-enabled analytics and workflow automation to improve execution consistency, issue resolution, and validation performance. Protocol Development: Develops, executes, reviews, and maintains validation protocols and reports including IQ, OQ, PQ, FAT, SAT, and process validation documentation. Applies AI-assisted tools to improve quality, traceability, and execution efficiency. Project Coordination: Oversees multiple validation projects ensuring timelines, budgets, and quality expectations are achieved. Leverages AI-powered project tracking and reporting tools to improve prioritization, visibility, and project execution. Compliance And Quality Compliance Support: Executes validation activities in accordance with FDA regulations, cGMP requirements, GAMP guidance, and 21 CFR Part 11 expectations. Utilizes AI-enabled compliance monitoring tools to improve oversight, consistency, and inspection readiness. Change Management: Supports change control, CAPA implementation, deviation investigations, and quality events impacting validated systems and processes. Applies AI-powered trend analysis and risk assessment tools to improve root cause identification and corrective actions. Audit Readiness: Supports audits, inspections, and compliance assessments through maintenance of validation documentation and technical records. Leverages AI-assisted reporting and document management systems to strengthen readiness and documentation accuracy. Operational Excellence Equipment Operations: Supports qualification and operation of sterilization, cleaning, lyophilization, and manufacturing systems supporting production readiness and validation requirements. Utilizes AI-enabled monitoring tools to improve system reliability and process performance. Technical Collaboration: Partners with Manufacturing, Engineering, Quality, Regulatory Affairs, Research and Development, and contractors supporting CQV activities. Applies AI-enabled collaboration platforms and analytics to improve communication, issue resolution, and project success. Continuous Improvement: Identifies opportunities to improve validation methodologies, documentation processes, and operational efficiency. Utilizes AI-powered analytics and automation technologies to strengthen validation effectiveness, compliance execution, and business performance. KNOWLEDGE AND SKILLS Strong expertise in validation lifecycle management, CQV activities, equipment qualification, process validation, computer system validation, and regulatory compliance. Proficiency using AI-enabled analytics tools, validation software, quality management systems, Microsoft Office applications, and digital documentation platforms. Advanced knowledge of cGMP regulations, GAMP guidance, 21 CFR Part 11 requirements, sterilization validation, cleaning validation, and risk-based validation methodologies. Strong analytical, project management, communication, and problem-solving skills with the ability to manage multiple priorities and maintain compliance standards. EXPERIENCE AND QUALIFICATIONS Bachelor of Science degree in Engineering, Pharmaceutical Sciences, Biology, Chemistry, or related scientific discipline required. Minimum 3 years of validation experience within pharmaceutical, biotechnology, healthcare, or regulated manufacturing environments preferred. Experience with equipment qualification, process validation, computer system validation, change control, CAPA management, and regulatory compliance activities strongly preferred. Experience supporting sterile manufacturing, cleaning validation, sterilization validation, and CQV projects preferred. Certified Quality Engineer (CQE) or equivalent certification preferred. Demonstrated ability to execute with precision, adapt quickly to operational demands, and contribute effectively within high-performance environments. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Leadership role responsible for driving inbound sales pipeline growth, market expansion, and revenue acceleration within a highly regulated pharmacy environment. The position leads sales development strategy, team performance, AI-driven analytics adoption, and cross-functional collaboration to optimize forecasting, prospecting, and operational execution. Focused on scalable processes, compliance, and data-driven decision-making to achieve aggressive commercial targets. 🗂️ Requirements: Bachelor's degree in Business, Marketing, Communications, Healthcare Administration or related field, Minimum 5 years experience in sales development, business development, inside sales, or commercial operations, Minimum 3 years direct people leadership experience, Experience with CRM platforms and sales engagement technologies, Experience using AI-enabled analytics and business tools, Strong knowledge of inbound sales methodologies and pipeline management, Experience in regulated, fast-paced environments, Valid driver's license 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Reporting, Segmentation, LeadScoring, Dashboards, Workflow, SalesEngagement 🏢 Description: POSITION SUMMARY The Manager, Sales Development drives pipeline generation, market expansion, and revenue acceleration by leading a high-performing inbound sales organization within a hyper-growth, highly regulated 503A and 503B pharmacy environment. This role owns sales development strategy, prospecting execution, talent performance, forecasting accuracy, and cross-functional alignment across commercial operations, marketing, analytics, and customer engagement initiatives. The leader leverages AI as a force multiplier to increase speed, scale, lead quality, workflow efficiency, and data-driven decision-making while strengthening operational rigor and customer acquisition outcomes. RESPONSIBILITIES Sales Leadership Pipeline Ownership: Lead and optimize the sales development function by establishing scalable inbound strategies, driving qualified pipeline growth, and aligning prospecting priorities with enterprise revenue objectives. Utilize AI-enabled analytics, workflow automation, and performance intelligence tools to improve targeting precision, accelerate conversion velocity, and enhance forecasting accuracy. Coach high-performing teams through structured accountability, measurable execution standards, and continuous development practices. Talent Development: Recruit, develop, and retain high-performing sales development talent within a fast-paced, highly regulated healthcare environment. Implement structured onboarding, coaching frameworks, and performance management processes. Leverage AI-driven coaching insights, conversation intelligence, and productivity analytics to personalize development plans and accelerate performance outcomes. Performance Execution: Drive operational excellence through disciplined management of sales activity metrics, pipeline health, prospect engagement, and conversion performance. Establish rigorous performance expectations and implement corrective actions to improve efficiency and accountability. Utilize AI-powered dashboards, predictive insights, and reporting tools to strengthen decision-making and optimize resource allocation. Market Expansion Prospecting Strategy: Design and execute targeted inbound prospecting initiatives that expand market reach and accelerate customer acquisition. Partner with marketing, sales leadership, and commercial operations to align outreach strategies with business priorities. Utilize AI-enabled segmentation, lead scoring, and behavioral insights to improve prospect quality and engagement strategies. Customer Engagement: Establish consistent communication standards and data-informed outreach strategies aligned with growth objectives. Collaborate cross-functionally to ensure seamless customer experiences while maintaining regulatory compliance. Leverage AI-supported engagement tools and automation platforms to increase responsiveness and improve conversion effectiveness. Growth Alignment: Align sales development initiatives with enterprise growth strategy by translating priorities into measurable execution plans and operational targets. Apply AI-enabled forecasting, trend analysis, and performance monitoring tools to identify opportunities and accelerate growth initiatives. Operational Excellence Process Optimization: Improve sales development processes and workflows to support scalability and execution rigor. Establish performance benchmarks and implement solutions that enhance productivity and customer acquisition outcomes. Utilize AI-driven automation and reporting capabilities to streamline activities and improve data accuracy. Data Governance: Ensure integrity and accuracy across sales development data and reporting systems. Partner with commercial operations and analytics teams to standardize measurement practices and improve business intelligence. Leverage AI-powered analytics platforms to identify trends and optimize pipeline management. Compliance Management: Maintain adherence to organizational policies and regulatory requirements within a highly regulated environment. Reinforce accountability and ethical conduct across all sales development activities. Utilize AI-enabled monitoring tools and workflow controls to strengthen compliance visibility and reduce operational risk. Cross-Functional Collaboration Strategic Partnership: Build collaborative partnerships across sales, marketing, analytics, customer engagement, and operational teams to support scalable growth. Utilize AI-supported collaboration platforms and reporting tools to improve transparency and execution. Business Communication: Deliver clear communication to executive leadership and stakeholders regarding performance results and strategic priorities. Translate complex data into actionable business insights using AI-driven reporting and visualization tools. Innovation Leadership: Identify emerging technologies and process enhancements to strengthen sales development effectiveness. Encourage continuous learning and data-driven experimentation while maintaining operational discipline within a regulated environment. KNOWLEDGE AND SKILLS - Expertise leading sales development organizations and inbound prospecting strategies - Proficiency with CRM platforms, sales engagement technologies, AI-enabled analytics tools, forecasting systems, workflow automation, and reporting tools - Strong communication, coaching, and stakeholder management skills - Ability to optimize business processes and implement scalable solutions in regulated environments EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or related field required; Master's preferred - Minimum 5 years of progressive experience in sales development, business development, inside sales, or commercial operations leadership - Minimum 3 years of direct people leadership experience - Experience utilizing CRM platforms, sales engagement technologies, analytics tools, and AI-enabled business solutions - Strong understanding of inbound sales methodologies, prospecting strategies, and pipeline management - Experience operating within highly regulated, fast-paced environments - Valid driver's license required - Preferred certifications: CSP, CBDP, SSLC or related credentials Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Role requires frequent communication, prolonged stationary work, regular computer use, movement around the office and campus, and physical activities such as standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.

🏢 Summary: Quality Control Specialist role focused on receiving, in-process, and final inspections for medical devices in a fast-paced manufacturing environment. The position supports quality assurance activities including calibration, environmental monitoring, nonconforming product review, traceability, and lot release. This is an in-office role with opportunities to contribute to quality system improvements and audit readiness. 🗂️ Requirements: High school diploma or equivalent, 2+ years of hands-on quality inspection experience in medical device manufacturing, Proficiency with word processing software, Proficiency with spreadsheet software, Professional proficiency in English, Ability to perform receiving, in-process, and final inspections, Experience documenting nonconforming products, Ability to maintain traceability and quality records 📃 Skills: QC, Inspection, Calibration, Monitoring, NCR, NCMR, Traceability, Sampling, Microscopes, Excel, Word, Audit, CAPA, Bioburden 🏢 Description: Company Summary: Join a team that's redefining what's possible in cardiovascular treatment. The company is revolutionizing catheter-based therapies by bringing the precision and control of surgery to minimally invasive procedures. Their transforming fixation technology navigates flexibly through the vascular system, then locks into place to deliver treatment with surgical-like stability and control. The device addresses longstanding challenges in endovascular procedures, improving physician control and patient outcomes. The company is scaling production, expanding the team, and preparing for commercial launch. Position Overview: The Quality Control Specialist is primarily responsible for receiving, in-process, and final product inspections. The QC Specialist may also perform equipment calibration and maintenance coordination and environmental monitoring activities in accordance with established quality system procedures. This role also supports nonconforming product disposition, traceability, lot release, and other quality assurance activities as assigned. This is an in-office role. Responsibilities: - Perform product receiving, in-process, and final inspections in accordance with written procedures, statistical sampling plans, engineering drawings, and product specifications, documenting nonconforming products as appropriate. - Administer equipment calibration and maintenance systems, environmental monitoring programs, and bioburden monitoring programs, including coordination with subcontracted service providers. - Coordinate or lead nonconforming product reviews, including Material Review Board activities and NCR/NCMR disposition, to support timely product decisions. - Maintain quality system logs, records, and filing systems, and ensure accurate traceability of components and finished products. - Maintain and operate inspection and test equipment, and provide input on inspection methods and quality procedures. - Support corrective and preventive action activities, supplier evaluations, and supplier performance monitoring. - Review product lot history records and support lot release to finished goods inventory. - Support finished goods shipping and commercial release activities. - Contribute to improvements in quality system procedures and work instructions related to areas of responsibility. - Train and advise other employees on quality-related requirements and ensure effective communication across functions. - Represent areas of responsibility during internal and external quality audits and support audit readiness. Qualifications: - High school diploma or equivalent required. - Minimum of two years of experience with hands-on quality inspection in a medical device manufacturing environment required. - Startup or small-company experience preferred. - Catheter manufacturing experience preferred. - Proficiency with word processing and spreadsheet software required. - Full professional proficiency in English required. Preferred Qualifications: - Experience reading and interpreting engineering drawings, specifications, and statistical sampling plans. - Experience using dimensional and visual inspection equipment, including microscopes. - Strong hand-eye coordination, manual dexterity, color vision, and visual acuity, corrected if necessary. - Ability to work under pressure, manage multiple deadlines, and maintain effective working relationships. - Strong attention to detail, organizational skills, and oral and written communication skills. Benefits: - Collaborative and mission-driven work environment. - Professional growth opportunities and cross-functional exposure. - Competitive pay with performance incentives and equity opportunities. - Comprehensive medical, dental, and vision coverage. - 401(k) with employer contributions. - Short and long-term disability coverage and life insurance. - Commuter benefits and wellness support. - Paid time off and company holidays. - Company lunches, social events, potlucks, and volunteer opportunities. Compensation: The starting base pay for this role is between $30-$40/hr depending on experience, skills, business needs, and location. The role may also be eligible for equity, benefits, and 401(k) matching.

🏢 Summary: The role focuses on coordinating and governing the quarterly SAP release testing process while driving test automation and quality improvements. It involves managing test execution, defect tracking, stakeholder communication, and ensuring alignment across regions using SAP testing tools. The position also requires designing and maintaining automated test frameworks integrated with CI/CD pipelines. 🗂️ Requirements: 5+ years of experience in software testing and quality assurance, Experience with SAP systems and SAP-related testing processes, Proven experience in managing test execution and defect resolution, Hands-on experience with SAP Solution Manager and JIRA, Experience in test automation design and implementation, Knowledge of CI/CD integration for automated tests, Understanding of SAP ECC and S/4HANA architecture, Bachelor’s degree in Computer Science, IT, or related field 📃 Skills: SAP, SAPECC, S4HANA, SolutionManager, JIRA, CI/CD, Agile, Scrum, Waterfall, ISTQB, API, Automation, SQL 🏢 Description: Test Coordinator & Automation Quality Engineer MAIN PURPOSE The Test Coordinator is responsible for following the test reporting of the quarterly SAP release. This role involves close collaboration with stakeholders, coordination with regional teams, and effective management of test process application, and risk mitigation. The ideal candidate possesses strong leadership, communication, and analytical skills, along with in-depth knowledge of SAP systems and testing methodologies. As Quality & Test automation is responsible to make sure that process are automated as much as possible upon the Company rules & governance. 📍 Remote from Poland 📄 B2B contract KEY RESPONSIBILITIES: Test Process & Governance: Collaborate with stakeholders (Product owners, L2 & L3) to align the test approach Maintain the test coordination governance & process Maintain the RACI on this process Ensure tools are aligned with the governance & processes Test coordination Management: Ensure test cases are set-up by L3 and reviewed & assigned by L2 to respective business users. Oversee test execution, logging of defects, and triaging of issues. And report missing milestones. Track test progress using metrics. Tool Management & Coordination with All stakeholders: Effective usage of Test management Tool (SAP Solution Manager) for test reporting Help on the maintenance of the automated test reporting Maintain the test results & alert sending tool in adequation with the MPREL test governance Ensure alignment across regions on test scope, timelines, and reporting expectations. Ensure that way of working on testing Ensure that test report & alert are shared with all test stakeholder Quality & Testing automation Know how to Designs, develops, and maintains robust automated test scripts and frameworks. Know how Implements automation solutions for web, mobile, and API applications using industry-standard tools. Collaborates with development teams to integrate automated tests into CI/CD pipelines. Identifies, documents, and tracks software defects to ensure high-quality product delivery. Know how to drives continuous improvement in testing processes to enhance efficiency and reliability. Risk & Issue Management: Identify and mitigate risks related to test readiness or regional dependencies. Escalate critical issues to relevant stakeholders. Create action plan and follow up in case of drift of risk (drift of nominal Plan) Stakeholder Communication & Reporting: Provide regular status updates to stakeholders (L2, L3, Release Team), including KPIs. Document test sign-offs and approvals for moving to the next phase. Prepare post-release test report and lessons learned. PROFILE 5 + years of experience in software testing and quality assurance. Experience with SAP systems and related testing processes. Proven ability to manage test execution and defect resolution. Strong communication and stakeholder management skills. Bachelor's degree in Computer Science, Information Technology, or a related field. SKILLS Leadership & Planning: Strong coordination, stakeholder management, and planning skills to work on multiple releases simultaneously. Communication: Clear and concise communicator with the ability to work across Business & IT teams. SAP Knowledge: High-level understanding of SAP modules & Architecture (SAP ECC, S/4HANA). Test Expertise: In-depth understanding of the test lifecycle, tools, automation, and methodologies. ISTQB certification (preferred). Analytical: Capable of analyzing defects (root causes) and improving test quality. Adaptability: Able to work under pressure, manage multiple regions, and react to changing plans. Tool Proficiency: Hands-on experience with test management tools like Solution Manager, JIRA. Development Methodology: Familiar with Agile/Scrum or Waterfall processes. Benefits ✅ Stable long-term cooperation with opportunity for extension Opportunity to work with modern technologies in an international environment Professional growth and continuous development opportunities Participation in challenging and impactful projects 📩 If you’re interested and meet the qualifications, please send your CV to Alina Pchelnikova at alina.pchelnikova@dcvtechnologies.co.uk

🏢 Summary: Manager, Planning role focused on leading supply chain planning, inventory optimization, and SIOP processes for robotics manufacturing operations. The position involves managing planners and analysts, driving supply chain KPIs, and partnering cross-functionally to support global demand and scalable operational growth. This onsite role includes strategic and tactical planning responsibilities in a fast-paced high-tech manufacturing environment. 🗂️ Requirements: 8+ years of supply chain planning experience in high-tech, robotics, or industrial manufacturing, 2–3+ years in a supervisory or management role, BA/BS in Supply Chain, Operations, Engineering, or related field, Proficiency in IBP/SIOP processes, Experience with MRP/ERP systems, Knowledge of statistical forecasting methods, Advanced data visualization and reporting skills, Ability to work in fast-paced evolving environments, Authorization to work in the United States 📃 Skills: IBP, SIOP, MRP, ERP, Forecasting, Planning, Analytics, Visualization, Inventory, Sourcing, Manufacturing, SupplyChain, APICS, CPIM, CSCP, CPF, ACPF 🏢 Description: About the Role We are looking for a Manager, Planning who is passionate about utilizing robotics to improve our daily lives. Leading a key segment of our Supply Chain team, you will oversee the coordination of team activities including but not limited to the optimization of our material and inventory plans. You will partner closely with Manufacturing, Sourcing, and Inventory Management teams to ensure we have the necessary materials to meet surging global demand for our groundbreaking robots. The ideal candidate is a person with strong analytical skills and the ability to think at both tactical and strategic levels. This leader must be competent at doing individual contributor work as well as leading other individual contributors. As with any technology development company, we need team members who possess the ability to be proactive at anticipating and mitigating supply chain risks. About the Work - Tactical Leadership: Lead the creation, review, and execution of comprehensive supply and inventory replenishment plans for finished goods and raw materials across a 12 to 24 month time horizon. - Team Leadership: Guide and mentor a small team of planners and analysts, ensuring thorough material readiness validation for manufacturing orders and fostering a high-performance culture. - Accountability: Own and report on critical supply chain KPIs, including supply plan forecast accuracy, working capital optimization, customer fill rates, and inbound freight efficiencies. - Inventory & Risk Management: Own and report on inventory health, material gaps, supply chain risks and gaps. Establish inventory strategies using whatever method is appropriate to insulate the business from logistics instability, tariffs, and supplier volatility. - Data & System Governance: Partner with Sourcing to promote supply chain master data integrity particularly for those data elements that are utilized in planning calculations. - SIOP / S&OP Architecture: Serve as a driving force in the preparation and presentation of Sales & Operations, S&OE/SIOP reporting. Facilitate cross-functional alignment between executive stakeholders to synchronize supply with commercial demand. - Lifecycle Management: Partner with Engineering and Sourcing to direct inventory strategies for new product introductions (NPI) and end-of-life (EOL) product phase-outs, minimizing obsolescence exposure. - Process Scaling: Design, formalize, and optimize supply planning workflows and policies to help the company on its journey of maturity into a structured, scalable enterprise. About You - Experience: 8+ years of supply chain planning experience in high-tech, robotics, or industrial manufacturing, with at least 2–3 years in a supervisory or management role. - Education: BA/BS degree in Supply Chain, Operations, Engineering, or a related field required. MBA or Master's in Supply Chain preferred. - Technical Expertise: Deep proficiency in Integrated Business Planning (IBP/SIOP), advanced MRP/ERP systems, and statistical forecasting methods, including their direct financial impacts. - Analytical Power: Advanced data visualization and reporting skills; ability to translate complex supply chain data into high-level strategic insights for executive presentations. - Adaptability: Proven ability to thrive and establish structure in a fast-paced, evolving environment where processes are still being defined. - Certifications: CPF or ACPF certification is highly preferred, or APICS (CPIM/CSCP). - Leadership & Influence: Exceptional interpersonal, negotiation, and facilitation skills. You excel at driving cross-functional alignment across Sales, Finance, Engineering, and Operations to achieve overarching organizational goals. Location This is an onsite position at our Salem office. Compensation and Benefits - Anticipated Base Salary Range: $112,000—$145,000 USD - 401(k) plan with 6% company match - Company stock options - 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees - Benefits eligible from first day of employment - Employee Assistance Program (EAP) - Flexible unlimited PTO and 12 company holidays for exempt employees - Vacation days, paid sick leave, and holidays for non-exempt employees - Catered lunches and on-site refreshments - Generous paid parental leave - Flexible work arrangements - Professional development and tuition reimbursement programs - Relocation assistance for eligible roles - Annual discretionary bonus for eligible roles Applicants must have current authorization to work in the United States.