Senior Talent Acquisition Partner - Americas

🏢 Summary: Senior US People leadership role focused on driving people strategy, organizational design, workforce planning, employee relations, and talent development in a fast-growing international tech environment. The position partners closely with senior leadership to scale culture, optimize HR processes, and lead the US People function using data-driven insights and HR technology. Offers competitive compensation, hybrid work, health benefits, parental leave, and professional development support. 🗂️ Requirements: Significant experience in senior strategic HR leadership, Experience managing and developing HR teams, Background in scaling tech or international environments, Strong knowledge of US employment law, Experience with multi-state compliance, Ability to lead workforce and organizational planning, Experience handling complex employee relations matters, Proficiency with HRIS systems and people data analysis, Comfort using AI tools and digital platforms, Strong stakeholder management and coaching skills 📃 Skills: HRIS, AI, Spreadsheets, Compliance, WorkforcePlanning, OrganizationalDesign, SuccessionPlanning, Recruitment, Onboarding, Compensation, Analytics, EmploymentLaw 🏢 Description: The impact you will have We’re looking for an outstanding Head of People, US to lead our People function across the US and based in New York, making a tangible impact on our business. You’ll sit at the heart of our organization as the senior People leader in the region, partnering closely with our US senior leadership team to shape and deliver our people strategy. If you have a passion for strategic leadership, a strong grounding in talent and organisational design, and thrive in fast-paced, high-growth environments, we’d love to hear from you. What will you do? - Act as the trusted People partner to our US senior leadership team, providing strategic partnership and support on all people-related matters to drive performance and business outcomes. - Own and execute the People strategy for the US, aligning closely with the global People leadership team on key areas including talent development, engagement, culture, and change. - Use data and insight to spot patterns, guide senior leadership decision-making, and lead workforce planning, organisational design, and succession for the US. - Take ownership of embedding company-wide initiatives (e.g. performance processes, compensation cycles, hybrid working models) across the US, ensuring they land well with senior leaders, managers and their teams. - Act as the senior escalation point for complex employee relations matters in the US, providing sound, pragmatic advice and coaching that balances risk and business need with empathy and fairness. - Lead, manage and develop our US People Partners, building capability and consistency across the team and acting as their escalation point on complex issues. - Play a key role in advancing our culture and ways of working, grounded in our leadership behaviors and values. - Own accountability for the US People function, including budget, headcount planning and representing the People agenda to senior US leadership and, where relevant, global leadership forums. Your Responsibilities Will Include - Partnering with senior leaders across the US to understand business challenges, diagnose people needs, and develop tailored solutions. - Leading workforce and organizational planning for the US, including team structures, spans and layers, and succession planning. - Proactively identifying recruitment needs, partnering with Talent Acquisition on role scoping, candidate selection, offers and onboarding. - Facilitating personal development and growth through meaningful feedback, development conversations, and learning pathways. - Owning performance and conduct issues across the US, ensuring fair process and building manager confidence and capability. - Helping managers navigate and apply our reward and compensation philosophy, especially during annual cycles or off-cycle promotions. - Analysing and translating people data into insight; supporting leaders to make informed decisions that drive business outcomes. - Contributing to scaling our culture and processes as we grow internationally – with an eye on relevance, inclusion, and local nuance. - Acting as a critical voice on inclusion, wellbeing and psychological safety across the business. You’ll be great here if you have - Significant experience in a senior strategic HR leadership role (e.g. Head of People, Senior People Partner, or HR Business Partner leader), ideally in a scaling tech or international environment, with experience managing and developing a team. - Business and commercial awareness with the ability to assess people needs and execute through others. - Credibility with senior leaders and strong coaching capabilities. - Outcome-focused mindset with process improvement and scaling experience. - Strong knowledge of US employment law and multi-state compliance, with exposure to international employment contexts considered an advantage. - Tech and AI fluency, with experience using HRIS systems, survey platforms, spreadsheets, and AI solutions to generate insights and improve efficiency. - Ability to operate effectively in fast-changing and ambiguous environments. - Strong feedback and communication skills. Ways of Working - Collaboration & Care: Team-oriented approach and shared ownership mindset. - Bias for Action: Proactive and comfortable experimenting and iterating. - Drive for Equity: Commitment to inclusion and equitable processes. - Curious & Grounded: Thoughtful, inquisitive, and humble approach. - Comfortable with Complexity: Ability to remain calm and optimistic during growth and change. Benefits - Competitive salary - 25 days holiday + Bank Holidays - Private health insurance and wellness program - Pension plan - Enhanced parental leave - Career development plan - Personal training budget of $1000 per year - Regular team events, including lunches, socials and quarterly team events - Home office allowance - Equipment provided for success - Collaborative, flexible and friendly hybrid working environment Compensation Range: $155K - $230K

🏢 Summary: Opportunity to join an AI Ops team building and scaling AI-powered automation systems for global supply chain operations, partnering closely with engineering, product, and customers to drive adoption and deliver measurable value. The role focuses on deploying intelligent workflows, translating complex technical systems for users, and embedding with customer and operations teams to enhance execution. This is an onsite position in Chicago, San Francisco, or New York City. 🗂️ Requirements: College degree in analytics, finance, economics, STEM or related quantitative field, 1+ year experience in technology, data analysis or other technical quantitative field, Ability to understand complex technical systems and translate them for users, Experience working cross-functionally with engineering, product, or operations teams, Onsite availability 4+ days per week in Chicago, San Francisco, or New York City 📃 Skills: SQL, Python, Excel, Automation, Data, AI 🏢 Description: About the Role Loop is building an AI ops team that will own key automation and intelligence systems as Loop builds and scales them across its customer base. The team is disrupting traditional operations with AI-powered workflows that create 100X leverage for users, turning operators into analysts. Responsibilities include close partnership with engineering and product teams, internal roll-out of new systems and products, and driving adoption across the user base. This role requires a deep understanding of systems and their users (internal and external), the ability to translate complex technical work to everyday users, and strong problem-solving skills. This is an in-person role based in Chicago, San Francisco, or New York City, with the expectation of being onsite 4+ days per week. What You'll Do - Accelerate delivery of new product capabilities for global brands by understanding how customer outcomes are driven - Embed with customer, product, and operations teams to deliver increased customer value - Partner with AI engineers to deploy systems and products that automate workflows, reduce manual work, and improve user experience - Demonstrate strong execution skills and deep knowledge of the product offering and customer pain points - Build and maintain relationships with internal customer-facing stakeholders to ensure value delivery About You - College degree with a quantitative background in analytics, finance, economics, or similar STEM field - 1+ years of work experience in technology, data analysis, or other technical and quantitative fields - Ability to balance eagerness to learn with strong execution and problem-solving skills - Team-oriented mindset with interest in fast-paced, high-growth environments - Advanced Excel skills and SQL, Python, or other programming experience are a plus Compensation and Benefits The base pay range for this role is $80,000 to $125,000 annually, depending on experience, skills, qualifications, location, and business needs. In addition to base salary, the role may be eligible for equity. Benefits include health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave. Equal Opportunity The company is an equal opportunity employer committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to legally protected characteristics.

🏢 Summary: The role offers an opportunity to drive enterprise IT sales within the Baltimore-Washington/Northern Virginia area, focusing on building strategic relationships and delivering data center, cloud, AI, and infrastructure solutions. The Account Executive is responsible for developing new accounts, growing existing clients, and executing strategic sales plans across Mid-Tier and Fortune 1000 organizations. The position includes a competitive base salary with uncapped commissions and requires a hybrid on-site presence. 🗂️ Requirements: Geographically located in Baltimore-Washington metropolitan area or Northern Virginia, Willingness to work on-site 1–2 days per week, Minimum 5 years of experience selling technology services, Proven success selling to CXO and VP levels, Experience selling data center, cloud, collaboration, and network infrastructure solutions, Ability to prospect, qualify leads, and close new accounts, Experience with Managed Accounts, Strong communication and presentation skills, Ability to travel up to 30% 📃 Skills: Sales, Cloud, AI, Networking, Infrastructure, Collaboration, DataCenter, E-business, Forecasting, AccountManagement, Prospecting, LeadManagement 🏢 Description: Overview Candidates must be geographically located within the Baltimore-Washington metropolitan area or Northern Virginia with a willingness to work on-site in the office one to two days per week. If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role offers the opportunity to drive technology solutions that transform businesses. You will engage with clients across diverse industries, utilizing innovative solutions to solve complex challenges. Additionally, you will sell a diverse portfolio of services and products from leading technology vendors, OEMs, and enterprise solutions providers. Your Impact The essential functions of this position include: - Develop and execute strategic sales plans to drive growth including new account relationships - Achieve growth objectives through prospecting, active lead management, and relationship building with Mid-Tier and Fortune 1000 companies - Maintain and grow existing client revenues through cross-selling of core competencies - Establish and maintain manufacturer/partner relationships to develop joint sales opportunities - Implement an ongoing account management plan, including leveraging specialized resources - Provide monthly forecast and quarterly reviews for assigned territory - Travel up to 30% may be required, primarily within the local territory Qualifications - Proven success selling to Managed Accounts at the CXO and VP levels - Minimum of 5 years of experience selling technology services including data center, cloud, collaboration, network infrastructure, and emerging technologies - Experience selling AI solutions and services is a plus - VAR/systems integrator sales and/or direct selling experience with technology OEMs or software companies preferred - Knowledge of e-business solutions environment - Strong ability to qualify leads, engage new markets, and close new accounts - Excellent communication, presentation, problem-solving, and time management skills - Demonstrated ability to leverage subject matter experts to accelerate the sales process - Ability to take initiative, self-motivate, and drive sales success independently Greatly Preferred Experience: - 10+ years Commercial Enterprise or SLED technology sales experience (Maryland and/or Northern Virginia) - BA/BS in Business, Management, Computer Science, or Engineering preferred Why Join - Competitive base salary with uncapped commissions - Support from cross-functional teams including Inside Sales and Pre-Sales Engineers - Access to a robust portfolio of IT solutions and services backed by strategic technology partnerships - Career growth through continuous learning and internal mobility opportunities Position Specifics The initial base salary range for this position is expected to be between $80,000 and $125,000 annually. Final base salary is determined by job-related knowledge, experience, skills, certifications, and geographic location. Compensation includes variable pay through commissions based on individual sales performance. A full range of medical, financial, and other benefits are available, including 401(k) eligibility, employee stock purchase program, and paid time off benefits such as vacation, sick time, and personal leave. Details of participation in benefit plans will be provided if an offer of employment is extended. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws.

🏢 Summary: Remote customer-facing role focused on driving value and outcomes for healthcare organizations using AI imaging solutions. Acts as a trusted advisor to physicians and medical centers, bridging customers with product, data, and engineering teams to enhance adoption and impact. Involves data analysis, stakeholder management, and cross-functional collaboration to demonstrate measurable clinical and operational value. 🗂️ Requirements: BSc in science, engineering, or quantitative field, 4+ years in Customer Success, customer-facing analytics, Project Management, or similar roles, Experience working in SaaS high-tech or startup environment, Stakeholder management and executive-level relationship building, Strong analytical and data-driven decision-making skills, Ability to understand technical concepts and collaborate with technical teams, Excellent verbal and written communication skills in English, Ability to work in PST time zones, Ability to travel up to 25% 📃 Skills: SaaS, Analytics, AI, MedicalImaging, Radiology, ProjectManagement, StakeholderManagement, DataAnalysis, Research, English 🏢 Description: About this role This position focuses on championing customer-centric solutions and outcomes. You will work closely with engineering, operations, sales, and support teams to understand customers, enhance the value they get from the solutions, and demonstrate organizational impact. You will develop a strong understanding of customers' business objectives and articulate how AI enterprise solutions support their strategic goals. This is a remote role to be filled in the Western US. Responsibilities Serve as the customer's advocate and trusted advisor: - Proactively manage and grow customer relationships, identifying key stakeholders. - Lead discussions with top physicians in leading medical centers. - Understand customer pain points and workflows and enhance the value of AI in their departments. - Define next steps and collaborate with R&D teams to drive execution. Serve as the liaison between customers and internal teams: - Ensure smooth onboarding of new customers with the technical team. - Drive product enhancements and collaborate cross-functionally with Product, Data, and AI teams, representing the customer perspective. - Maintain a deep understanding of the solutions, expected performance, and user interface. Drive value demonstration: - Perform data analysis and present insights to customers. - Initiate and support research initiatives. Requirements - BSc in science, engineering, or any quantitative field (MSc preferred). - 4+ years of experience in Customer Success, customer-facing analytics, Project Management, or similar roles. - Experience in a SaaS high-tech or startup environment is an advantage. - Experience with data analytics is an advantage. - Experience working with medical imaging and radiologists is an advantage. - Research experience is an advantage. - Experience in stakeholder management and executive-level relationship building. - Ability to multitask, problem-solve, and work cross-functionally in a dynamic environment. - Strong analytical thinking and data-driven decision-making. - Ability to understand technical concepts and collaborate with technical teams. - Excellent verbal and written communication skills in English. - Ability to work in PST time zones. - Ability to travel up to 25%. What We Offer - Medical, dental, and vision benefits. - Stock options for full-time employees. - Flexible time off without accrual limits, coordinated with manager and team. - 401(k) plan with company match, life insurance, and long- and short-term disability coverage. - Opportunity to directly improve medical care and patient outcomes.

🏢 Summary: Backend engineering role focused on building scalable Python services and APIs for an AI platform used by enterprise customers. The position involves developing production backend systems, integrating AI components, and improving reliability in a collaborative engineering environment. Offers modern AI tooling, cloud-native development exposure, and growth opportunities within an AI-focused product team. 🗂️ Requirements: 2–5 years of backend application development experience, Python, REST APIs, Backend services, SQL, PostgreSQL, Asynchronous programming, Background job processing, AWS, Azure, GCP, Testing, Version control, AI development tools, English B2 📃 Skills: Python, FastAPI, Django, PostgreSQL, SQL, AWS, Azure, GCP, Docker, Redis, RabbitMQ, Kafka, TypeScript, REST, Git, CI/CD, ChatGPT, Copilot, Codex, Claude 🏢 Description: About Us Many companies want to use AI agents, but these agents often struggle with real business tasks. We solve this problem by building a platform that helps AI understand business rules, workflows, and processes. This enables AI to make better decisions and provide accurate, reliable, and trustworthy results. Our technology is used by leading companies across multiple industries to automate up to 85% of customer cases, reduce handling time by 20–25%, and complete tasks that previously took hours in just seconds. We work with leading technology partners and have been recognized for our innovative approach. Our mission is to help people everywhere get better answers through AI. About the Role We are looking for a Mid Backend Engineer to help build scalable backend services that power our AI platform. You'll work closely with experienced backend engineers, frontend developers, product managers, and platform engineers to develop new features, improve existing systems, and deliver reliable production software. This is a great opportunity to work on modern AI infrastructure while growing your technical skills in a collaborative engineering environment. Responsibilities - Build and maintain backend services, APIs, and background processing systems. - Develop scalable application logic using Python. - Collaborate with product managers and engineers to deliver new product features. - Integrate backend services with databases, external APIs, and AI components. - Monitor, troubleshoot, and improve production services. - Write clean, maintainable, and well-tested code. - Participate in code reviews and engineering discussions. - Improve development workflows using AI tools and automation. - Continuously learn from production feedback and contribute to improving system reliability and performance. Requirements - 2–5 years of experience building production backend applications. - Good knowledge of Python. - Experience building REST APIs and backend services. - Understanding of relational databases (PostgreSQL or similar) and SQL. - Familiarity with asynchronous programming and background job processing. - Basic understanding of cloud platforms such as AWS, Azure, or GCP. - Understanding of software engineering best practices, testing, and version control. - Good communication skills and willingness to collaborate across engineering and product teams. - Experience using AI development tools such as GitHub Copilot, Claude Code, ChatGPT, or similar. - English at B2 level or higher. Nice to Have - Experience with FastAPI, Django, or similar Python frameworks. - Experience working with Docker and CI/CD pipelines. - Familiarity with Redis, RabbitMQ, Kafka, or similar messaging technologies. - Experience building AI-powered applications or integrating LLM APIs. - Basic knowledge of TypeScript or frontend development. - Interest in distributed systems and cloud-native architectures. What We Offer - 20,000–24,000 PLN B2B (depending on experience). - Company stock options. - MacBook Pro. - Modern technology stack with opportunities to contribute to open-source projects. - Access to advanced AI development tools, including GitHub Copilot, Claude Code, OpenAI Codex, TypingMind, and MCP Servers. - The opportunity to work on production AI systems used by enterprise customers. - A collaborative engineering culture focused on learning, ownership, and continuous improvement. - Career growth alongside experienced engineers in a fast-growing AI company. Our Culture and Values - Quality - We build reliable software with attention to detail and long-term maintainability. - Momentum - We move quickly, learn continuously, and improve through iteration. - Accountability - We take responsibility for our work and communicate openly. - Hard Work - We solve ambitious problems together and support each other along the way. - Learning Agility - We stay curious, embrace feedback, and continuously develop our skills. - Adapt and Thrive - We welcome change and see challenges as opportunities to improve. - Win Together - We collaborate, share knowledge, and succeed as one team.

🏢 Summary: The offer is for a Software Engineer (Agent Development) role focused on building and scaling production-ready AI agents and autonomous marketing workflows. The position combines strong backend engineering with applied GenAI, emphasizing reliable, scalable systems integrated into a live marketing automation platform. The role involves working with LLM orchestration, backend services, and AI-driven integrations in a fast-paced, collaborative environment. 🗂️ Requirements: 2–4 years of software engineering experience, Strong experience in Python and scalable backend development, Understanding of building production-ready, maintainable systems, Interest in AI, GenAI, and agentic systems, Experience with backend databases such as MySQL, Redis, or DynamoDB, Ability to work in fast-paced, iterative environments, Strong problem-solving skills, Ability to collaborate with cross-functional and distributed teams 📃 Skills: Python, GenAI, LLM, MySQL, Redis, DynamoDB, APIs, CI/CD, Cloud, AI, Agents 🏢 Description: Our client helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on the Client’s mix of pre-built automation and integration to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. We’re looking for a Software Engineer (Agent Development) to join our client’s growing AI team and help build the next generation of autonomous AI agents powering modern marketing workflows. In this role, you’ll work at the intersection of backend engineering and applied AI, designing and scaling production-ready agentic systems used by businesses worldwide. This is not a pure research role. The focus is on strong software engineering fundamentals and building reliable, scalable AI-powered products. You’ll work across backend systems, orchestration, integrations, and AI workflows, collaborating closely with cross-functional product and engineering teams. The environment is fast-paced and highly collaborative, with a strong emphasis on ownership, rapid iteration, and building real-world AI solutions already running in production. Key takeaways: Stack: Python, AI Agents, MySQL, GenAI Salary : 20 000 - 23 000 PLN gross/month, Contract of employment (+10% annual bonus, 75% Creative Tax) Working model: Hybrid, once a week in the office Location: Krakow, ul. Konopnickiej Recruitment process: Call with MOTIFE recruiter (30 min) Technical interview, live coding (1h) Cross-functional interview (1h) Interview with Hiring Manager (45 min) | Optional Responsibilities: Design and develop production-grade AI agents and autonomous marketing workflows across the platform. Build and maintain multi-step agentic systems involving LLM orchestration, tool usage, and backend integrations. Work with LLM APIs, including prompt engineering, response handling, evaluation, and optimization of AI workflows. Create and improve evaluation frameworks, quality metrics, and monitoring processes to ensure agent reliability and performance at scale. Monitor and optimize agent behavior, latency, token usage, cost efficiency, and production stability. Develop production-quality backend services and orchestration layers primarily using Python. Contribute to backend and frontend integration points where AI agents interact with the core platform. Build and maintain APIs, service interfaces, and data flows supporting AI-driven capabilities. Collaborate closely with Product, Design, and Engineering teams to define and deliver AI-powered user experiences. Ensure code quality through testing, code reviews, and adherence to engineering best practices. Participate in on-call rotations supporting AI agent services and platform reliability. Contribute to technical documentation, architectural decisions, and AI engineering best practices. Collaborate closely with globally distributed teams, including regular overlap with US-based stakeholders. Requirements: 2–4 years of experience in software engineering, with strong backend development fundamentals. Strong hands-on experience with Python and building scalable backend services. Interest in AI, GenAI, and agentic systems, with a willingness to grow in this area professionally. Exposure to AI-related projects, LLM-based solutions, ML models, or personal AI experiments is considered a strong plus. Understanding of how to build reliable, maintainable, and production-ready systems. Ability to work in fast-paced, iterative environments and ship code quickly while maintaining engineering quality. Familiarity with modern backend and database technologies such as MySQL, Redis, or DynamoDB. Strong problem-solving skills and the ability to work across different systems and technologies. Experience with cloud environments, APIs, CI/CD practices, or observability tooling is a plus. Familiarity with AI agent frameworks, prompt engineering, or LLM workflows is nice to have, but not required. Strong communication skills and a collaborative mindset within cross-functional engineering teams. Willingness to collaborate with globally distributed teams, including regular overlap with US-based stakeholders. What we offer: Health Benefits 1. Medical Full coverage for employees and their dependents through LUX MED. Employees have access to the “Premium” package, providing enhanced coverage and greater access to care. A client pays 100% of the premium for employees and 50% for dependents. 2. Dental No additional cost for dental coverage- integrated into LUX MED medical plan. 3. Vision Reimbursement for vision expenses up to 400 PLN every 2 years. Mental Health Tools Access to TELUS Health EAP to provide support and resources in a time of need. Additional Benefits 10% annual bonus 75% Creative Tax Vacation: 26 days. Home Office Stipend: One-time $150 equivalent home office stipend to outfit their home office. Calm Subscription: Premium subscription access to Calm, the #1 app for sleep, meditation, and relaxation. Hub Perks: Receive meal and transportation benefits when traveling to the Poland Hub. Baby Swag: If you have a baby or adopt, you’ll receive a company-branded first bath bundle. Sabbatical Program: After 5 years of employment, receive a month-long paid sabbatical leave, with a sabbatical leave bonus.

🏢 Summary: Remote-first Associate Director role focused on owning and expanding strategic enterprise partnerships within retail, eCommerce, and payments. The position drives GMV growth through data-driven account planning, BNPL integration, AI-powered insights, and executive-level stakeholder management. It combines commercial strategy, analytics, and cross-functional leadership to deliver measurable revenue and innovation outcomes. 🗂️ Requirements: 12+ years strategic account management experience, 7+ years in eCommerce, Enterprise-scale partnership management experience, Experience in fintech, payments, or eCommerce, Proven revenue growth and share-of-wallet expansion, Executive stakeholder management experience, Deep knowledge of BNPL and digital payments ecosystems, Experience with omnichannel commerce strategies, Data-driven account planning experience, Experience collaborating with Product, Data, Marketing, and Operations teams, Proficiency with Salesforce CRM, Experience with AI tools and predictive analytics platforms 📃 Skills: BNPL, eCommerce, Payments, Salesforce, CRM, AI, Analytics, PredictiveAnalytics, RetailTech, CheckoutOptimization, ConsumerFinancing, Forecasting, PipelineManagement 🏢 Description: Remote-first opportunity for U.S.-based employees, with the option to work in-person at our Manhattan office. About the Role As an Associate Director US, Enterprise Partnerships, you will own and expand some of Zip's most strategic Enterprise merchant relationships across the retail, eCommerce, and payments ecosystem. This role goes far beyond day-to-day management; you'll act as a strategic advisor, leveraging Zip's global BNPL platform, data insights, and marketing capabilities to drive measurable growth and innovation for enterprise merchants. You'll lead cross-functional initiatives spanning marketing, product, data, and operations to deliver solutions that improve conversion, unlock incremental revenue, and deepen customer engagement. This role requires a balance of commercial acumen, analytical insight, and relationship mastery, someone who can operate as both a trusted partner to C-suite stakeholders and an internal champion for merchant success. You'll Change the Game By: - Owning and expanding a portfolio of high-value enterprise partnerships, driving growth across GMV, profitability, transaction volume, and new user acquisition. - Developing strategic account plans for top merchants, grounded in data and market intelligence, with clear performance targets and co-marketing activations. - Partnering with client executives to shape omnichannel payment strategies, integrating Zip's BNPL capabilities across online, in-store, and mobile channels. - Leading joint business reviews (QBRs) and presenting actionable insights — highlighting performance metrics, benchmarking trends, and strategic recommendations that influence executive decision-making. - Driving cross-sell and up-sell motions across the merchant's organization by aligning Zip's expanding suite of solutions (BNPL, Pin8, marketing placements, and consumer insights) with evolving merchant needs. - Acting as the voice of the customer internally partnering with product, analytics, and marketing to identify feature opportunities, resolve friction points, and inform future innovation. - Collaborating with global teams to scale best practices across markets, ensuring consistency in execution and delivery excellence. - Managing long-term commercial renewals and contract negotiations to secure favorable, mutually beneficial terms. - Leveraging AI-powered insights and predictive analytics to identify growth opportunities, forecast merchant performance, and personalize partnership strategies that drive measurable GMV and adoption outcomes. What You'll Bring to the Team: - 12+ years of strategic account management experience, managing enterprise-scale partnerships, ideally within fintech, payments, or eCommerce. Of the 12 years, 7 focused in eCommerce. - Proven ability to deliver revenue growth, increase share of wallet, and influence executive stakeholders in a matrixed, global environment. - Deep understanding of BNPL, digital payments, and retail tech ecosystems, with fluency in merchant operations, checkout optimization, and consumer financing. - Demonstrated success in building and executing commercial strategies across omnichannel partners, including cross-sell and upsell plays. - Exceptional analytical, presentation, and storytelling skills, capable of distilling data into narratives that drive strategic decisions. - Experience building and executing data-driven account plans and marketing activations. - Experience collaborating with Product, Data, Marketing, and Ops to inform roadmaps and remove friction, acting as the voice of the partner inside the business. - Comfortable navigating CRM tools (Salesforce), forecasting, pipeline discipline, and deal documentation at an executive level. - Hands-on experience with AI tools or platforms to inform decision-making, automate insights, or personalize client engagement strategies. - Experience working in a high-growth, matrixed environment; able to scale what works and evolve what doesn't. - A collaborative, entrepreneurial mindset aligned with core values. - A strong understanding of AI tools and technologies, with the ability to effectively leverage AI in day-to-day workflows to drive efficiency, insights, and partner outcomes. What you'll get in return - Flexible working culture - Incentive programs - Unlimited Vacation - Generous paid parental leave - Leading family support policies - Company-sponsored 401k match - Learning and wellness subscription stipend - Beautiful Union Square office with a casual dress code - Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% covered choices available Compensation The annual base pay for this position is $131,000-$164,000 USD. In addition, you will be eligible for a 30% commission of equal value to the base pay range, making on-target earnings (OTE) a range of $170,300-$208,000 USD. This range reflects the US national compensation band. Additional premium percentages may apply based on tiered premium location-based strategy. Subject to the same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. If hired, employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Equal Opportunity The workplace provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and more. Recruitment processes are accessible and inclusive, and adjustments can be made to ensure a fair and equitable experience.

🏢 Summary: Hands-on Forward Deployed AI Product Manager role focused on building and deploying AI-powered workflows for clinical research operations. The position combines product management, AI application development, and cross-functional collaboration to improve operational efficiency and scalability. Candidates will work with LLMs, workflow automation, and healthcare-related systems in a fast-moving, iterative environment. 🗂️ Requirements: 4+ years building and shipping software products, AI applications, technical solutions, or production systems, Experience with large language models, prompt engineering, agent design, RAG, evaluation frameworks, and workflow automation, Strong technical fluency with modern AI development workflows and tooling, Experience translating business problems into scalable technical solutions, Familiarity with Python, Ability to work with engineering and technical teams throughout implementation, Strong written and verbal communication skills, Ability to prioritize and drive outcomes in ambiguous environments 📃 Skills: Python, LLM, RAG, AI, LangGraph, AgentCore, FHIR, OMOP, HIPAA, GxP, EMR 🏢 Description: Iterative Health is transforming clinical research through AI, technology, and human expertise to improve patient outcomes. Through the Iterative Health Site Network — a network of 100+ clinical research sites across the US and Europe — the company helps expand and expedite access to novel therapeutics for patients in need. Why This Role Matters As a Forward Deployed AI Product Manager, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams. Where You'll Drive Impact - Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation - Translate complex operational challenges into well-defined AI solutions with measurable business outcomes - Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure - Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization - Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes - Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability - Work through the operational and technical details required to move solutions from proof-of-concept to production - Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities - Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy - Contribute to the evolution of the AI operating model, including tooling, evaluation methodologies, governance practices, and development standards - Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%) - Perform related duties as requested You Might Thrive in This Role If - You enjoy operating in highly ambiguous environments and creating structure where none exists - You are equally effective working with executives, operators, engineers, and data scientists - You can quickly understand how people actually work and identify opportunities to improve workflows through technology - You value rapid experimentation and iterative learning over lengthy planning cycles - You have strong judgment about where AI adds value and where traditional solutions may be more appropriate - You are energized by building and deploying solutions that create immediate impact for users - You are comfortable moving between strategy, execution, and hands-on problem solving What Success Looks Like Within your first 12 months, you will: - Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience - Establish trusted partnerships with operational teams across the organization - Develop repeatable frameworks for evaluating and scaling AI applications - Identify and help operationalize reusable platform capabilities that accelerate future AI development - Drive meaningful adoption of AI solutions across key business functions How We Work - Collaborative and low-ego team environment - Fast-moving and highly iterative culture - Strong focus on ownership and accountability - Mission-driven and patient-centered mindset - Open communication and continuous learning - Comfortable navigating evolving business needs What You Bring to the Team - 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems - Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation - Strong technical fluency with modern AI development workflows and tooling - Experience collaborating directly with end users to understand business problems and translate them into scalable solutions - Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation - Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction - Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences - Demonstrated ownership mindset and bias toward action Preferred - Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) - Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role - Interest in growing toward a senior product role over time - Experience with agent frameworks, MCP servers, or production LLM evaluation tooling - Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) - Experience working with messy, real-world data and turning it into something useful Benefits That Support You - Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office - Comprehensive medical, dental, and vision coverage - Mental health and wellness support - HSA or FSA options and commuter FSA contributions - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Years - 401(k) program with company match - Weekly in-office lunch benefit - Company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend - And more

🏢 Summary: Hands-on Forward Deployed AI Product Manager role focused on building and deploying AI-powered workflows and agentic systems for clinical research operations. The position combines product management, AI development, and operational collaboration to improve efficiency, scalability, and user experience across healthcare research functions. The role offers hybrid work in NYC or Boston with strong benefits and opportunities to shape enterprise AI strategy and platforms. 🗂️ Requirements: 4+ years building and shipping software products, AI applications, or production systems, Experience with large language models, Experience with prompt engineering, Experience with agent design, Experience with retrieval-augmented generation, Experience with workflow automation, Strong technical fluency with modern AI development tooling, Ability to collaborate with end users and translate business problems into scalable solutions, Familiarity with Python, Strong written and verbal communication skills, Ability to work with technical and non-technical teams, Ability to navigate ambiguity and drive outcomes 📃 Skills: Python, LLM, RAG, AI, LangGraph, FHIR, OMOP, HIPAA, GxP, EMR, AgentCore, SDK 🏢 Description: At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Accelerating clinical research is one of the defining challenges in healthcare. Promising therapies exist that patients can't access because the operational infrastructure to run clinical trials efficiently doesn't exist yet. We're building it. Why This Role Matters As a Forward Deployed AI Product Manager at Iterative Health, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. The ideal candidate combines strong product instincts with technical fluency and a builder mentality. You are equally comfortable sitting alongside a clinical operator to understand a workflow as you are working with engineers and AI tooling to bring a solution to life. You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams. Where You'll Drive Impact • Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation • Translate complex operational challenges into well-defined AI solutions with measurable business outcomes • Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure • Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization • Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes • Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability • Work through the operational and technical details required to move solutions from proof-of-concept to production • Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities • Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy • Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards • Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%) • Perform related duties as requested You Might Thrive in This Role If • You enjoy operating in highly ambiguous environments and creating structure where none exists • You are equally effective working with executives, operators, engineers, and data scientists • You can quickly understand how people actually work and identify opportunities to improve workflows through technology • You value rapid experimentation and iterative learning over lengthy planning cycles • You have strong judgment about where AI adds value and where traditional solutions may be more appropriate • You are energized by building and deploying solutions that create immediate impact for users • You are comfortable moving between strategy, execution, and hands-on problem solving What Success Looks Like Within your first 12 months, you will: • Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience • Establish trusted partnerships with operational teams across the organization • Develop repeatable frameworks for evaluating and scaling AI applications • Identify and help operationalize reusable platform capabilities that accelerate future AI development • Drive meaningful adoption of AI solutions across key business functions How We Work • Collaborative and low-ego team environment • Fast-moving and highly iterative culture • Strong focus on ownership and accountability • Mission-driven and patient-centered mindset • Open communication and continuous learning • Comfortable navigating evolving business needs What You Bring to the Team • 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems • Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation • Strong technical fluency with modern AI development workflows and tooling • Experience collaborating directly with end users to understand business problems and translate them into scalable solutions • Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation • Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction • Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences • Demonstrated ownership mindset and bias toward action Preferred • Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) • Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI) • Interest in growing toward a senior product role over time — this role is designed as a natural bridge • Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling • Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) • Experience working with messy, real-world data and turning it into something useful without pretending it's clean Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. • Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office • Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health • Mental health and wellness support through Spring Health • Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health • Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years • 401(k) program with a company match of up to 3% (up to $3,000 annually) • Weekly in-office lunch benefit every Tuesday • 100% company-paid short-term and long-term disability coverage • Annual wellness and professional development stipend to support your health and growth • And more! New York pay range: $170,000—$250,000 USD

🏢 Summary: Forward Deployed AI Product Manager role focused on building and deploying AI-powered workflows for clinical research operations. The position combines product management, AI solution development, and cross-functional collaboration to improve operational efficiency and scalability in healthcare research environments. Candidates will work closely with engineering, data, and operational teams to deliver production-ready AI systems using modern LLM technologies. 🗂️ Requirements: 4+ years building and shipping software products, AI applications, technical solutions, or production systems, Hands-on experience with large language models, Experience with prompt engineering, agent design, RAG, evaluation frameworks, and workflow automation, Strong technical fluency with modern AI development workflows and tooling, Experience translating business problems into scalable technical solutions, Familiarity with Python, Ability to work with technical and non-technical stakeholders, Strong written and verbal communication skills, Ability to navigate ambiguity and prioritize effectively 📃 Skills: Python, LLM, RAG, LangGraph, FHIR, OMOP, HIPAA, GxP, AI, EMR 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Accelerating clinical research is one of the defining challenges in healthcare. Promising therapies exist that patients can't access because the operational infrastructure to run clinical trials efficiently doesn't exist yet. Why This Role Matters As a Forward Deployed AI Product Manager at Iterative Health, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams. Where You'll Drive Impact - Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation - Translate complex operational challenges into well-defined AI solutions with measurable business outcomes - Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure - Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization - Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes - Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability - Work through the operational and technical details required to move solutions from proof-of-concept to production - Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities - Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy - Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards - Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%) - Perform related duties as requested You Might Thrive in This Role If - You enjoy operating in highly ambiguous environments and creating structure where none exists - You are equally effective working with executives, operators, engineers, and data scientists - You can quickly understand how people actually work and identify opportunities to improve workflows through technology - You value rapid experimentation and iterative learning over lengthy planning cycles - You have strong judgment about where AI adds value and where traditional solutions may be more appropriate - You are energized by building and deploying solutions that create immediate impact for users - You are comfortable moving between strategy, execution, and hands-on problem solving What Success Looks Like Within your first 12 months, you will: - Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience - Establish trusted partnerships with operational teams across the organization - Develop repeatable frameworks for evaluating and scaling AI applications - Identify and help operationalize reusable platform capabilities that accelerate future AI development - Drive meaningful adoption of AI solutions across key business functions How We Work - Collaborative and low-ego team environment - Fast-moving and highly iterative culture - Strong focus on ownership and accountability - Mission-driven and patient-centered mindset - Open communication and continuous learning - Comfortable navigating evolving business needs What You Bring to the Team - 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems - Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation - Strong technical fluency with modern AI development workflows and tooling - Experience collaborating directly with end users to understand business problems and translate them into scalable solutions - Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation - Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction - Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences - Demonstrated ownership mindset and bias toward action Preferred - Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) - Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI) - Interest in growing toward a senior product role over time - Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling - Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) - Experience working with messy, real-world data and turning it into something useful Benefits That Support You - Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office - Comprehensive medical, dental, and vision coverage - Mental health and wellness support through Spring Health - HSA or FSA options and commuter FSA contributions - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Years - 401(k) program with company match - Weekly in-office lunch benefit - Company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend