Senior Account Executive

🏢 Summary: Enterprise Account Manager role focused on managing and expanding large enterprise client relationships through strategic onboarding, retention, and growth initiatives. The position involves leading post-sale processes, driving executive engagement, and identifying scalable operational strategies. Compensation includes base salary plus performance-based earnings and comprehensive benefits. 🗂️ Requirements: 3+ years experience managing large-scale enterprise accounts in B2B sales, Experience managing enterprise-level client relationships, Proven track record in upselling enterprise accounts, Ability to present to and engage with C-level executives, Experience managing a team, Experience collaborating with cross-functional departments, Strong consultative selling skills 📃 Skills: B2B, Sales, AccountManagement, Upselling, EnterpriseSales, Consulting 🏢 Description: Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. We're looking for an Enterprise Account Manager to manage and grow relationships with large enterprise clients. This role requires a strategic, high-touch approach to client success, with a focus on onboarding, retention, and expansion. You'll collaborate with senior leadership to ensure that we exceed client expectations and drive long-term partnerships. What you'll do - Lead the post-sale process for enterprise clients, ensuring smooth onboarding and strategic account growth - Partner with executives to drive client expansion and address complex needs - Take the lead in identifying automation and operational strategies that support scalable growth - Engage with clients during quarterly strategy sessions and executive reviews - Focus on developing long-term, sustainable relationships with large enterprise clients What we are looking for - Strong consultative selling skills with the ability to manage complex relationships at the enterprise level - 3+ years of experience managing large-scale enterprise accounts in B2B sales - Ability to present to and engage with C-level executives - Proven track record of success in upselling and managing enterprise-level relationships - Experience in managing a team and collaborating with cross-functional departments Bonus - Familiarity with selling a usage-based model - Prior experience in strategy consulting - A network that includes Heads of IT you can tap into If this sounds like you, apply! If you don't meet all of the qualifications but think you could be a match, we'd still love the chance to review your application. We embrace diversity and are committed to fostering an inclusive environment. We encourage people from all ages, abilities, and experiences to apply. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time. The base range for an Account Manager is expected to be between $80,000-$100,000 with an On Target Earnings (OTE) between $150,000 and $200,000/year, including bonuses or commissions. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

🏢 Summary: Enterprise Account Executive role focused on driving new revenue for a Manufacturing Execution System (TrakSYS) across the Central U.S. The position owns the full enterprise sales cycle, partnering with manufacturing leaders to support Industry 4.0 and digital transformation initiatives. This is a hunter-oriented, consultative sales role targeting complex industrial environments. 🗂️ Requirements: 5–8+ years B2B software sales experience, Experience in manufacturing technology, MES, industrial automation, ERP, IIoT, or related industrial software, Experience managing complex enterprise sales cycles, Ability to engage multiple executive stakeholders, Proven track record of generating pipeline and closing new business, Knowledge of manufacturing operations and digital transformation, Experience with consultative/value-based sales methodologies (e.g., Challenger, MEDDPICC), Proficiency with Salesforce or similar CRM, Ability to travel 40–50% 📃 Skills: MES, ERP, IIoT, Salesforce, Challenger, MEDDPICC, CRM, Industry4.0 🏢 Description: The Opportunity As an Enterprise Account Executive, you will be responsible for driving revenue growth across the Central United States with TrakSYS, a Manufacturing Execution System (MES) platform. You will partner with leading industrial and manufacturing organizations to support digital transformation initiatives at the factory floor level, positioning TrakSYS as a key component of their Industry 4.0 and smart manufacturing strategies. This is a hunter-focused role ideal for a sales professional who thrives on building pipeline, developing relationships with enterprise manufacturing organizations, and managing complex consultative sales cycles from prospecting through close. Key Responsibilities - Own the full sales cycle from outbound prospecting and discovery through negotiation and contract execution. - Develop relationships with executive stakeholders including Operations leaders, Plant Managers, IT leadership, and Digital Transformation teams. - Build and execute a territory strategy across the Central US region to drive pipeline growth and exceed revenue targets. - Identify and close net-new enterprise manufacturing customers while expanding opportunities within existing accounts. - Partner closely with Pre-Sales, Product, Professional Services, and Partner teams to deliver tailored customer solutions and demonstrations. - Communicate the operational and financial value of TrakSYS through ROI-driven, consultative selling. - Maintain accurate forecasting, opportunity management, and pipeline activity within Salesforce. - Represent the organization at manufacturing trade shows, customer events, and industry networking opportunities throughout the region. Qualifications - 5–8+ years of successful B2B software sales experience, preferably within manufacturing technology, MES, industrial automation, ERP, IIoT, or related industrial software environments. - Experience managing complex enterprise sales cycles and multiple stakeholder groups. - Strong understanding of manufacturing operations and digital transformation initiatives within industrial environments. - Proven track record of generating pipeline and closing new business opportunities. - Experience with consultative and value-based sales methodologies such as Challenger, MEDDPICC, or similar frameworks. - Excellent communication, presentation, and relationship-building skills. - Proficiency with CRM platforms such as Salesforce. Preferred / Nice to Have - Direct MES experience strongly preferred. - Existing relationships within enterprise manufacturing organizations in the Central US region. - Experience working with system integrators, channel partners, or industrial consulting organizations. - Familiarity with Industry 4.0, Smart Factory, and Digital Manufacturing initiatives. Travel Requirements - Ability to travel approximately 40–50% throughout the Central United States for customer meetings, onsite plant visits, trade shows, and internal meetings. - Occasional travel to headquarters as needed. What's in it for You? - Compensation: $120,000 - $150,000 base salary, plus commission through a 50/50 compensation plan (OTE of $240,000 - $300,000). - Opportunity to sell a market-leading platform supporting large global manufacturers. - High degree of autonomy and flexibility within a remote field sales role. - Comprehensive benefits package including medical, dental, vision, 401(k), PTO, and paid holidays. - Opportunity to make a direct impact within a rapidly growing global software organization.

🏢 Summary: Product Manager role focused on defining and delivering an enterprise AI platform that powers agent-based, context-aware experiences across a SaaS product suite. Responsible for AI platform strategy, agent orchestration, architecture decisions, governance, and enabling AI capabilities across multiple applications. The role combines platform engineering, applied AI, and cross-functional leadership to scale secure, enterprise-grade AI solutions. 🗂️ Requirements: 5+ years product management experience in enterprise SaaS or platform companies, Minimum 2 years experience with AI/ML platforms or foundational infrastructure products, Experience building AI/ML platforms including LLM orchestration and agent frameworks, Strong knowledge of platform architecture, API design, and distributed systems, Experience with event-driven systems and real-time communication protocols, Experience shipping AI features with enterprise security, audit, and permission controls, Ability to define governance models and platform abstractions, Bachelor's degree in Computer Science, Engineering, or related field 📃 Skills: AI, ML, LLM, APIs, WebSocket, LangChain, LangGraph, AWS, Bedrock, AgentCore, MCP, SaaS, Architecture, Orchestration, DistributedSystems, EventDriven, Cloud, Security, Audit, Infrastructure 🏢 Description: About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity & About the Team As a Product Manager, AI Platform at Zuora, you will define and deliver the foundational platform that powers all of Zuora's AI capabilities. You'll own the end-to-end architecture—from the agent orchestration layer to user-facing interfaces—that enables intelligent, context-aware experiences across our product suite. Your work will directly shape how enterprise customers interact with AI agents that transform subscription management, billing operations, and revenue intelligence. This role sits at the intersection of platform engineering, applied AI, and product design. You'll partner closely with engineering to build the infrastructure that connects AI agents to applications, manages conversation state and memory, and provides the tools layer that lets agents take meaningful action. Your decisions will determine how AI capabilities scale across Zuora's ecosystem while maintaining enterprise-grade security, auditability, and user control. A critical dimension of this role is cross-organizational leadership. You will interface with application product teams across the entire Zuora suite—Billing, Revenue, Payments, CPQ, and Platform—to enable their AI capabilities and experiences. You'll collaborate across the Product Management organization to ensure a unified, coherent end-to-end user experience. Success requires building strong relationships, establishing shared standards and patterns, and balancing platform consistency with the flexibility teams need to deliver differentiated AI experiences for their domains. *This is a Hybrid position, so you’ll be working in-person in the Foster City office at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby. What You'll Do Own AI Platform Strategy – Lead the roadmap for Zuora's AI Platform, including the agent-to-application interaction layer, orchestration and session management, persona-based agent frameworks, and the centralized tools layer that connects agents to Zuora's services and APIs. Enable AI Across the Zuora Suite – Partner with application product teams across Billing, Revenue, Payments, CPQ, and Platform to enable their AI capabilities. Provide platform components, patterns, and UX standards that allow teams to build domain-specific experiences while ensuring a coherent end-to-end user experience across the product portfolio. Drive Platform Architecture Decisions – Partner with engineering on critical technical choices across the stack: cloud infrastructure services, agent development frameworks, memory and context management, and tool integrations that enable agent capabilities. Build Intelligent User Experiences – Define how AI integrates into Zuora's applications, including contextual awareness, conversational interfaces, and seamless interactions across different entry points and modalities. Establish Enterprise Controls – Own the product strategy for AI governance including permissions, configuration management, audit capabilities, and human-in-the-loop controls that give enterprise customers confidence in AI-assisted operations. Evolve Platform Capabilities – Drive development of foundational features that make AI agents smarter, more personalized, and more useful over time—including memory, context management, automation, and new interaction paradigms. Lead Rapid Iteration Cycles – Establish product feedback loops combining quantitative analytics (usage instrumentation, in-app feedback tracking) with qualitative customer insights (structured interviews, session replay analysis) to enable frequent AI releases and continuous improvement. Drive Cross-Functional Execution – Collaborate across engineering, design, and product teams to deliver cohesive AI experiences. Lead UX audits to ensure consistent component usage and establish decision frameworks for when custom experiences add value versus complexity. Establish External Thought Leadership – Represent Zuora in customer advisory discussions, industry events, and analyst briefings to position Zuora as a leader in enterprise AI platform innovation. About You 5-8+ years of product management experience with demonstrated success at leading enterprise SaaS or platform companies, with at least 2 years focused on AI/ML platforms, developer platforms, or foundational infrastructure products Deep experience building AI/ML platforms, including LLM orchestration, agent frameworks, conversation management, or similar technologies that power intelligent user experiences Strong technical foundation in platform architecture, API design, event-driven systems, and distributed architectures—comfortable partnering with engineering on decisions involving WebSocket protocols, agent orchestration, and memory management Proven success with platform products serving multiple internal and external consumers, including experience defining abstractions, establishing governance models, and balancing platform flexibility with product consistency Strong cross-functional collaboration skills with demonstrated ability to influence and align multiple product teams, establish shared standards, and drive adoption of platform capabilities across an organization Experience shipping AI features to enterprise customers, including navigating requirements around security, audit, permissions, and human-in-the-loop controls Data-driven product development approach with experience instrumenting features, analyzing usage patterns, and using feedback loops to drive rapid iteration Executive presence and ability to influence stakeholders across functions, including engineering leadership and C-level audiences Bachelor's degree in Computer Science, Engineering, or related technical field Nice to Haves Experience with agent frameworks and orchestration (LangChain, LangGraph, AWS Bedrock/AgentCore, or similar) Familiarity with MCP (Model Context Protocol) or similar tool-use patterns for AI agents Background in subscription billing, revenue platforms, or enterprise financial systems (Zuora, Salesforce, Oracle, SAP) Experience with real-time communication protocols and event-driven architectures Track record of building platforms that serve both internal product teams and external developers Advanced degree in Computer Science, AI/ML, or a related field Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning & development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$146,500—$201,450 USD