Digital Document Specialist

🏢 Summary: The offer is for a Client Services Associate responsible for delivering on-site office and mailroom support, including mail processing, shipping and receiving, office supply management, and front desk backup. The role focuses on providing high-level customer service while ensuring business service center operations run smoothly. It combines operational, administrative, and light facility support duties in a client-facing environment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate multi-function devices (MFDs), Ability to use computer-based systems for mail tracking and job functions, Ability to validate packing slips and select appropriate packing materials, Ability to lift 40 lbs or more frequently, Ability to work assigned hours set by manager, Strong organizational and time management skills, Ability to work independently and follow policies and procedures 📃 Skills: MSOffice, MFD, MailProcessing, Shipping, Receiving, CopyPrint, ComputerSystems, ChainOfCustodySoftware 🏢 Description: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: Mailroom Associate role supporting daily mail, shipping, document services, and workplace operations to ensure smooth office functionality. Responsibilities include handling incoming and outgoing mail, operating multifunction devices, providing office support, and delivering professional customer service. This position requires strong organizational skills, basic technical proficiency, and the ability to manage physical tasks in a fast-paced environment. 🗂️ Requirements: High School Diploma or equivalent, 2+ years experience in mailroom, office services, shipping/receiving, logistics, or customer service, Experience with package tracking and shipping systems, Working knowledge of multifunction devices (MFDs), Basic computer proficiency, Ability to lift and move packages up to 40 lbs., Ability to stand, walk, bend, kneel, and sit for extended periods 📃 Skills: Mailroom, Shipping, Logistics, Scanning, Imaging, MFD, Tracking, Computer 🏢 Description: Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 7:30 AM – 4:30 PM Keep Workplace Operations Running Smoothly If you're organized, dependable, and enjoy keeping things moving behind the scenes, this role is for you. As a Mailroom Associate, you'll support daily mail, shipping, document services, and workplace operations that help employees stay productive and connected. From receiving critical deliveries to supporting office services, you'll play an important role in ensuring day-to-day operations run efficiently. Why This Role Matters Every package delivered, shipment processed, and document completed contributes to a seamless workplace experience. Your attention to detail and commitment to service help ensure employees have the resources and support they need to do their best work. What You'll Do Mail & Shipping Operations - Receive, track, sort, and distribute incoming mail and packages - Process outgoing mail and shipments - Maintain shipment tracking and chain-of-custody records - Respond to mail and package inquiries Document & Office Support - Perform scanning, imaging, and basic copy/print services - Operate and maintain multifunction devices (MFDs), including replenishing paper and toner - Maintain an organized business service center Workplace Support - Assist with meeting room setups and office moves - Provide light facility support as needed - Support additional operational tasks and cross-functional coverage Customer Service - Deliver professional service in all interactions - Build positive relationships with employees and internal teams - Handle sensitive information with discretion and professionalism Qualifications - High School Diploma or equivalent required - 2+ years of experience in mailroom, office services, shipping/receiving, logistics, or customer service preferred - Experience with package tracking and shipping systems preferred - Working knowledge of multifunction devices (MFDs) preferred Physical Requirements - Ability to lift and move packages up to 40 lbs. - Ability to stand, walk, bend, kneel, and sit for extended periods - Ability to operate office equipment and transport materials using carts Travel: None What We Offer Career Growth: Opportunity to learn new skills and explore career advancement. Learning & Development: Ongoing training and development programs. Recognition Programs: Recognition initiatives for employees at all levels. Benefits: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts and Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

🏢 Summary: On-site Service Delivery Supervisor role overseeing lockbox processing operations, supervising teams across multiple projects, and ensuring daily service delivery, client satisfaction, and compliance with operational standards. The position combines hands-on operational management with staff leadership, performance monitoring, and continuous process improvement. Offers competitive compensation and comprehensive benefits. 🗂️ Requirements: 3+ years of related office experience, Previous management/supervisory experience overseeing 5–10 employees, Experience in hospitality services (preferred), Ability to manage daily lockbox processing operations, Exceptional computer skills, Ability to work independently with minimal direction, Ability to lift and move 40 lbs frequently, Manual dexterity to operate office equipment, Strong understanding of selling skills, Strong integrity and business ethics 📃 Skills: Lockbox, Metrics, Productivity, Quality, Office, DataEntry, Greenhouse, Computer, Reporting, Scheduling 🏢 Description: We have an excellent opportunity for an experienced Service Delivery Supervisor to oversee lockbox processing operations. SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, tuition discounts and a 401K with company match. Description: The Service Delivery Supervisor (SDS) is responsible for overseeing all areas of Lockbox Processing. This role provides leadership and functions as a working supervisor by guiding and directing lockbox activities. The position sits on-site with the client and may oversee multiple sites or projects. Responsibilities include daily service delivery, employee management, overall customer satisfaction, and adherence to company policies. The supervisor acts as the primary daily client contact in coordination with the Service Delivery Manager while overseeing all onsite supervisory functions. Overall, this position continuously offers the highest level of service to client and employees while maintaining a professional image by providing prompt, courteous, and efficient service. What You Will Do: - Lead and supervise daily lockbox processing activities to ensure operational efficiency - Ensure compliance with agreed-upon service levels - Monitor staff productivity and quality metrics - Organize and assist in control of assigned project work - Ensure standards and procedures are followed - Communicate effectively with team members and management - Support staffing and schedule planning - Train and mentor staff to ensure adherence to procedures and best practices - Analyze monthly metrics and implement improvements - Drive change and innovation to improve business processes - Participate in succession planning at the site Requirements: - 3+ years of related office experience (hospitality services experience preferred) - Previous supervisory experience managing 5–10 employees - Exceptional computer skills - Ability to work independently with minimal direction - Ability to perform physical duties including lifting and moving 40 lbs - Manual dexterity for operating office machinery and performing data entry - Strong understanding of selling skills - Strong integrity and solid business ethics Physical Demands: - Ability to grasp, lift, carry, or move packages using a wheeled cart (up to 60 lbs capacity) - Ability to walk, bend, kneel, stand, or sit for extended periods - Manual dexterity to operate office machinery and input data while on the phone - Specific vision abilities including close and distance vision, focus adjustment, and color differentiation Travel: None or negligible Compensation: The expected compensation is $27 per hour. Final offer depends on skills, experience, and job-related factors. Benefits: - Career growth opportunities - Learning and development programs - Employee recognition programs - Comprehensive benefits including Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. The Greenhouse applicant tracking system is used and does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy.

🏢 Summary: The offer is for a Mailroom Associate responsible for managing inbound and outbound mail, shipping and receiving, and supporting daily operations of an onsite business service center. The role focuses on accurate mail processing, equipment operation, record keeping, and providing high-level customer service to employees. It also includes reception and hospitality support as needed. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate mailroom and MFD equipment, Ability to lift 40 lbs or more frequently, Ability to manage multiple tasks simultaneously, Current knowledge or ability to learn computer-based systems, Adherence to company policies and procedures, Ability to work assigned hours determined by manager 📃 Skills: MSOffice, MFD, PostageMeter, Photocopier, MailFoldingMachine, ChainOfCustodySoftware, Shipping, Receiving 🏢 Description: Job Title: Mailroom Associate Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties and Responsibilities: - Provides 5-star customer service to all employees (in all forms of communication). - Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. - Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine. - Maintains records of receipt, mailing dates, and other required information. - Manages outgoing mail/package transactions. - Performs duties associated with shipping and receiving of materials. - Notifies employees upon receipt of inbound deliveries. - Distributes mail/packages to company personnel. - Acts as point of contact for company personnel on mail/package inquiries. - Submit work orders for certain requests. - Maintains the Business Service Center area in a neat and orderly fashion. - Monitors level of office supplies on the floor and replenishing and orders accordingly. - Proactively seeks out additional work during downtime. - Builds professional relationships with customers and other teams. - Maintains professionalism and composure when interacting with all employees. - Trains back-up and providing guidance on policies and procedures. - Determines what additional support is needed when handling sensitive inquiries. - Provides exceptional customer service to client. - Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Competencies: - Strong verbal and written communication skills. - Excellent customer service skills. - PC skills MS Office Suite experience. - Ability to handle multiple tasks simultaneously. - Good organizational skills. - Working knowledge of MFD equipment. - Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. - Possesses ability to work independently and is capable of completing projects. - Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: - High School Diploma (or equivalent) required. - 2+ years prior work experience preferred. - Ability to work assigned work hours determined by manager. - Flexible, Adaptable, and Dependable. - A Team Player. - Excellent organizational and time management skills. - Analytical abilities and aptitude in problem-solving. - Superb written and verbal communication skills. - Current knowledge or ability to learn computer-based systems required for functions of position. - Required to maintain an overall professional appearance and attitude. - Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. - Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. - Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. - Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). - Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension. - Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. The company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range: $22.64—$22.64 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: A work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: A variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: Full-time, in-office Legal Document/Intake Specialist role supporting law firms with process serving and document delivery operations. The position focuses on reviewing and processing legal documents, data entry, digital record management, and client communication in a fast-paced environment. Offers hourly pay, benefits, and the opportunity to contribute to efficient legal service operations. 🗂️ Requirements: High school diploma or GED, Ability to work on-site 5 days a week, Experience in general office or administrative work, Proficiency with basic computer systems, Familiarity with Microsoft Office (Word, Excel), Strong typing and accurate data entry skills, Ability to manage multiple tasks in a fast-paced environment, Strong organizational and time-management skills, Clear written and verbal communication skills, Professional demeanor with clients and legal professionals 📃 Skills: Microsoft, Word, Excel, DataEntry, DocumentManagement, Scanning, Imaging, OfficeSoftware 🏢 Description: Schedule: Monday - Friday | 9:30 AM - 5:00 PM Company Overview We're Proof, a high growth company in the legal tech industry founded in 2017. Our best-in-class legal services platform is trusted by over 3,000 law firms across the U.S. and serves countless pro se parties. Our core offerings, Service of Process and E-Filing, are designed to make legal services more accessible, efficient, and transparent. We are on track to double our business again this year and are looking for dedicated, detail-oriented professionals to join our team as we continue to scale. If you are passionate about transforming the legal industry and believe in making legal services more affordable and accessible to all, we invite you to join our mission-driven team. Position Overview We are a busy and growing legal services company supporting law firms with process serving and document delivery. We are looking for a reliable and detail-oriented Legal Document/Intake Specialist to help keep daily operations running smoothly. This role is ideal for someone who enjoys organization, working with legal documents, and supporting a fast-paced office environment. You will work closely with our internal team to ensure that they are supported. What You'll Do - Review and process legal documents for accuracy and completeness - Perform data entry to initiate, update, and close case files - Prepare, scan, image, and upload legal documents for law firm clients - Maintain organized digital records and case documentation - Communicate with law firms, customers, and contract process servers regarding case updates - Perform collection calls for past due balances when necessary - Provide professional and courteous customer service - Assist with general administrative and clerical duties to support office operations What You'll Bring - High school diploma or GED required - 2+ years of general office or administrative experience preferred - Comfortable using basic computer systems and office software - Familiarity with Microsoft Office (Word, Excel) - Strong typing and data entry accuracy - Ability to manage multiple tasks in a fast-paced environment - Strong organizational and time-management skills - Clear written and verbal communication skills - Professional demeanor when working with clients and legal professionals Work Environment This is an in-office position in a professional office setting. Employees in this role: - Work primarily at a computer workstation - Frequently use office equipment such as scanners, printers, and imaging systems - May occasionally move items weighing up to 10–25 pounds - Must be able to remain seated or stationary for extended periods while working on a computer - Must be located in the San Antonio metropolitan area with the ability to work from the office 5 days a week. Compensation and Benefits - Full-time, hourly position - $17 per hour, plus overtime - Medical, dental, vision, disability insurance, and 401K available - Flexible time off (paid planned and sick time, and paid holidays) - Equipment provided E-Verify This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

🏢 Summary: Role focused on developing and enhancing enterprise document management systems to improve collaboration and support digital transformation initiatives. Responsibilities include building integrations, automation workflows, security controls, and optimizing search and database performance across cloud and on-prem environments. The position also involves scripting, troubleshooting, and ensuring compliance in regulated environments. 🗂️ Requirements: Strong experience with enterprise document management systems (xECM, M-Files, SharePoint), Proficiency in API development and integrations (REST, SOAP, JSON), Programming skills in Python, PowerShell, JavaScript, Java or C#, Strong SQL expertise and database optimization experience, Knowledge of security practices in regulated environments, Experience with cloud or on-prem deployments (AWS, SQL Server) 📃 Skills: SharePoint, AODocs, M-Files, xECM, REST, SOAP, JSON, Python, PowerShell, JavaScript, Java, C#, SQL, AWS, SQLServer, GDPR, ERP, Salesforce, SuccessFactors 🏢 Description: Summary We are looking for a skilled developer to join our document management team. The primary goal of this role is to enhance collaboration and streamline document management within the organization, aligning with our digital transformation journey. Responsibilities: Develop, customize, and maintain document management applications (e.g., SharePoint, AODocs, M-Files). Design and implement API integrations between content platforms and enterprise systems (e.g., SuccessFactors, ERP, Salesforce). Build automation workflows for document lifecycle management (creation, classification, archival, retention). Implement security and compliance controls (access management, audit trails). Optimize search engine functionality (indexing, metadata management). Develop scripts and utilities using Python, PowerShell, and JavaScript for operational task automation. Support cloud/on-prem deployments and updates (AWS, SQL server). Troubleshoot incidents, ensuring system stability. Assist in ensuring data security and compliance with regulations like GDPR. Identify enhancements for the application environment. Participate in digital transformation projects. Key Requirements: Strong experience with enterprise document/content management systems (e.g., xECM, M-Files, SharePoint). Proficiency in API development and integrations (REST, SOAP, JSON). Programming/scripting skills: Python, PowerShell, JavaScript, Java or C#. SQL expertise and database optimization experience. Knowledge of security practices for regulated environments. Nice to Have: Degree in computer science, information technology, or related field. Master’s degree (with Information/Content management focus). Experience in regulated industries. Familiarity with workflow automation tools. Knowledge of Agile/Scrum practices. Other Details: Location: Pune Work Model: Hybrid (3 days in office) Work Hours: CET Time Zone (9 hours) Note NP :- 15 days and immediate joiners only

🏢 Summary: Full-time Legal Document Specialist role focused on preparing, editing, and ensuring compliance of service of process affidavits and e-filing documents for law firms and pro se parties. The position requires strong legal documentation experience, attention to detail, and knowledge of state and federal filing requirements. Offers hourly pay with overtime eligibility and comprehensive benefits. 🗂️ Requirements: Experience as paralegal or legal assistant, Experience drafting and reviewing legal documents, Knowledge of state and federal service of process regulations, Familiarity with e-filing procedures, Strong proofreading and editing skills, Ability to ensure legal compliance, Ability to manage multiple tasks and meet deadlines 📃 Skills: EFiling, LegalDocumentation, Affidavits, Proofreading, Editing, Compliance, MicrosoftOffice 🏢 Description: Position Overview We are seeking a Legal Document Specialist with a legal or paralegal background to support the team in the creation, editing, and preparation of affidavits of service and nonservice for law firms and pro se parties. This role is essential to ensuring legal compliance and the highest level of accuracy in service of process and e-filing operations. The ideal candidate will bring expertise in legal documentation, a keen attention to detail, and a thorough understanding of legal language, ensuring affidavits are precise, compliant, and delivered on time. This is an excellent opportunity for individuals with legal assistant, paralegal, or law firm experience who thrive in fast-paced environments. Key Responsibilities Prepare and Edit Legal Affidavits: - Draft, review, and edit service of process affidavits for accuracy, completeness, and legal compliance. - Ensure all affidavits meet state and federal guidelines. Quality Assurance: - Conduct meticulous reviews of legal documents to ensure accuracy in spelling, grammar, and content. Compliance Oversight: - Ensure all documents are fully compliant with legal standards, including state-specific filing requirements and procedural guidelines. E-Filing: - Prepare and finalize certain affidavits for electronic filing, ensuring proper formatting and accuracy. Collaboration: - Work closely with legal teams, process servers, and other departments to maintain efficient workflows and meet deadlines. Adaptability: - Stay current with evolving legal procedures and process changes, adapting quickly to new technologies and methods. Qualifications - Prior experience working as a paralegal, legal assistant, or in a similar legal environment. - Strong background in preparing, editing, and reviewing legal documents such as affidavits, legal briefs, or similar materials. - Familiarity with state and federal legal guidelines related to service of process and e-filing. - Exceptional editing and proofreading skills with a focus on accuracy and legal precision. - Demonstrated ability to manage multiple tasks with a high degree of organization and responsibility. - Consistently professional, courteous, and responsive in all communications. - Ability to problem-solve and proactively address issues before escalation. - Bachelor's degree or paralegal certification is preferred but not required. Compensation & Benefits - Hourly Pay: $21 - $23 per hour, plus overtime based on experience. - Eligible to participate in the company bonus plan. - Medical, dental, vision, disability insurance, and 401(k) available. - Flexible paid time off and holiday policies. - Necessary equipment provided. - A full 8 hours of actual work time (excluding lunch breaks) is expected each workday. E-Verify This company participates in E-Verify.

🏢 Summary: The role provides analytical and technical support to standardize, cleanse, migrate, and integrate enterprise HR and skills data in compliance with federal data standards. It involves database design, ETL implementation, data scraping, API development, and evaluation of AI/ML and cloud-based analytics solutions. The contractor will build and document a secure skills repository and support system integration and restructuring efforts. 🗂️ Requirements: U.S. Citizenship, Active TS/SCI clearance with Full Scope Polygraph, Experience designing databases, tables, views, relationships, and SQL scripting, Experience with ETL tools implementation and usage, Experience developing and implementing Data APIs or data services, Proficiency in Python, Java, and Scala, Experience with data visualization tools and implementation, Experience with ML/AI tools and services, Experience with AWS-based analytics services, Experience implementing and using Apache Hadoop 📃 Skills: SQL, Oracle, MySQL, PostgreSQL, NoSQL, ETL, API, Python, Java, Scala, AWS, Hadoop, AI, ML, Tableau, Bluescape, SharePoint 🏢 Description: Clearance & Citizenship Requirements This position requires U.S. Citizenship and an active TS/SCI security clearance with Full Scope Polygraph. Candidates who do not currently hold these credentials will not be considered.Requires TS/SCIDescription:The maximum number of FTEs is two (2). Actual FTE bid, labor category, and skill level is at the discretion of the Contractor.Introduction: The Sponsor's office leads an effort to bring its enterprise services into compliance with Federal data standards and formats. The Sponsor is seeking analytical support to review, compare, and make recommendations for actions (data cleansing and transformation), as well as support data migration planning and coordination efforts. The Sponsor also seeks to build a skills inventory, which will eventually integrate with other Sponsor's systems, capturing both position skill requirements and competency levels, as well as personnel skill and competencies. The Sponsor's project manager will manage priorities.Work Requirements: The Contractor Team shall work closely with systems engineers, database administrators, HR and Talent management, subject matter experts (SMEs), and project managers. The Contractor Team shall perform a gap analysis of the following sub-tasks to include analyzing the current state, creating a baseline, identifying the gaps between what is known and what is needed, and developing an action plan to mitigate the gaps.a) The Contractor Team shall review the Sponsor's analysis of data sets. b) The Contractor Team shall compare data sets against information contained in various HR and Talent Sponsor systems.c) The Contractor Team shall review and map the Sponsor's knowledge, skills, and abilities (KSAs) data sets to a variety of data sets pulled from various sources and identify structural differences between the fields in the various data sets.d) The Contractor Team shall review the Sponsor's data cleansing status.e) The Contractor Team shall preview mock cleansing to show previous and desired end states.The Contractor Team shall establish a repeatable process to periodically "scrape" and collect skills from a collection of Sponsor performance reviews. The Contractor Team shall comply with the Sponsor's guidance and policies regarding the collection, analysis, and use of personal identifiable Information (PII). The Contractor Team shall create an access-controlled collection of disparate data sources. The Contractor Team shall create an access-controlled database to store collected jobs, competencies, KSAs, and proficiency levels. The portable database will be transferrable to the process owner upon the completion of the implementation. The Contractor Team shall create a data migration plan to export collected skills and competencies into the Sponsor's systems. The Contractor Team shall scrape, collate, and perform analysis of skill sets from open source, commercially available, and existing Sponsor databases and applications for addition to the skills repository. The Contractor Team shall scrape, gather, and analyze onboarding data to enrich the skill and competencies repository. The Contractor Team shall review and analyze all Sponsor service competency data for addition to the skill and competencies repository. The Contractor Team shall collaborate with other internal Sponsor offices to review, analyze, and update competency data from open source, commercially available, existing Sponsor databases, and applications, in addition to the skill and competencies repository. The Contractor Team shall evaluate the Sponsor's current Chatbot and Machine Learning (ML), Artificial Intelligence (AI) offerings, and integration methods, and provide a report on opportunities to integrate with the Sponsor's systems. The Contactor Team shall evaluate and assess the Sponsor's planned system restructuring and its data integration impacts with a new external service provider. The Contractor Team shall work with the Sponsor's team supporting the system restructure to understand data standards required and the impact on the Sponsor's OPM standardization efforts. The Contractor Team will create a transition guide or Standard Operating Procesdures (SOPs) of activities. The Contractor Team shall create and maintain documentation for a Skills Taxonomy Gap Analysis Report to include an assessment of the current state, proposed baseline of competencies and KSAs, identification of missing data, and an action plan for gap mitigation. The Contractor shall create and maintain documentation of methodologies and tools used to accomplish the Scope of Work (SOW). The Contractor Team shall create and maintain documentation related to system access to database(s), systems used, and databases accessed to perform the work.The Contractor Team shall create and maintain a list of Internal and External Key Contacts, to include names and contact information.The Contractor shall create and maintain documentation regarding concerns, risks, and issues regarding data, storage, tools, and access.The Contractor shall create and maintain documentation regarding the status of deliverables and open actionsRequired Skills:1. Demonstrated experience designing, creating tables, views, relationships, and scripting (SQL) with database systems (e.g., Oracle, MySQL, PostgreSQL, SQL, NOSQL, and/or structured and unstructured data).2. Demonstrated experience with implementing and using extract, transform, and load (ETL) tools.3. Demonstrated experience implementing, using, and creating Data Application Programming Interfaces (APIs) or data services.4. Demonstrated experience with Python, Java, and Scala programming languages.5. Demonstrated experience implementing, using, and creating data visualizations.6. Demonstrated experience implementing, using, or creating ML/AI software, tools, and services.7. Demonstrated experience using or creating Amazon Web Services (AWS)-based analytic tools and services.8. Demonstrated experience using and implementing Apache Hadoop.Desired Skills:1. Demonstrated experience with using and creating Tableau visualizations.2. Demonstrated experience with using and creating workspaces in Bluescape.3. Demonstrated experience working with data services in the Sponsor's cloud environment.4. Demonstrated experience with the Sponsor's HR data and database environment.5. Demonstrated experience using SharePoint, and adding and integrating content.6. Demonstrated knowledge of Agile Project Management Methodology.

🏢 Summary: Hands-on HR Generalist role supporting employees across North America while contributing to global HR operations and processes. The position focuses on employee support, HR documentation and compliance, HR systems management, and consistent execution of core HR workflows. Based in Washington, DC, this hybrid role partners closely with HR Operations and HRBPs to enhance employee experience and process accuracy. 🗂️ Requirements: 2-5 years of HR Generalist, HR Operations, or People Operations experience, Working knowledge of U.S. employment law and HR compliance, Experience maintaining accurate employee documentation and HR data, Experience with HRIS systems, Ability to handle confidential information with discretion, Strong organizational skills and attention to detail, Ability to manage multiple tasks in a fast-paced environment, Strong communication and employee support skills 📃 Skills: HRIS, Compliance, Onboarding, Offboarding, Payroll, Documentation, Auditing, DataEntry, Benefits, EmploymentLaw 🏢 Description: We’re looking for a hands-on, employee-focused HR Generalist to support employees across North America while contributing to global HR processes. This role is ideal for someone who enjoys delivering high-quality employee support, thrives in a fast-paced environment, and is excited to help strengthen HR systems and documentation across regions. This position reports directly to the Global Head of HR Operations and partners with HR Operations, HRBPs, and employees across the organization. What You'll Do as an HR Generalist Employee Support & Experience - Serve as the first point of contact for employees in North America and a global resource for employee HR inquiries. - Provide timely support with questions about benefits, policies, time off, payroll, systems navigation, and general HR processes. - Ensure new hires experience a smooth onboarding process and that departing employees complete offboarding steps consistently. - Escalate manager-facing, employee relations, or other complex matters to the appropriate HRBP. HR Documentation, Data Accuracy & Compliance - Maintain up-to-date employee documentation, including contracts, forms, and required records. - Ensure HR data accuracy across HRIS and documentation repositories through regular audits and updates. - Complete compliance tasks, including file audits, eligibility documentation verification, and regulatory updates. - Support global consistency in documentation standards and tracking. Process Execution & Global Coordination - Execute core HR processes across multiple regions following established workflows. - Partner with Global HR Operations to support consistent process execution (onboarding, offboarding, changes, compliance updates). - Document process updates and improvements to enhance clarity, reduce errors, and support scalability. HR Systems & Record Management - Enter, update, and maintain employee data in HR systems with accuracy and completeness. - Troubleshoot basic system questions and escalate technical issues as needed. - Support periodic HR system clean-ups and configuration updates. Benefits, Leave & Employee Relations Support - Assist employees with routine benefits questions and navigation of self-service tools. - Coordinate leave-related documentation and communication in partnership with the Total Rewards team. - Provide first-level employee relations support and escalate complex issues to HRBPs. Continuous Improvement & Special Projects - Identify opportunities to improve HR processes, documentation clarity, and employee experience. - Support global HR initiatives and operations projects. - Collect and share employee feedback to refine HR programs and workflows. Key Skills - 2-5 years of HR Generalist, HR Operations, or People Operations experience. - Working knowledge of U.S. employment law and HR compliance requirements. - High degree of accuracy in maintaining employee documentation and HR data. - Strong communication and customer-service orientation. - Strong organizational skills and ability to manage multiple tasks. - Experience handling confidential information with professionalism. - Comfort working in dynamic, fast-paced environments. - Familiarity with HRIS systems and HR documentation standards. Additional Information - Hybrid work model requiring a minimum of three days per week in the office. - Access to US export-controlled software and/or technology may be required; necessary licenses will be arranged if needed. - Anticipated base salary range: $60,000—$90,000 USD. Final salary based on location, skills, experience, and qualifications. - Eligible for annual equity awards and employee benefits program, including vacation, sick and personal time off; medical, dental, vision, life, and disability coverage; 401(k) plan; health and wellness reimbursement; Employee Stock Purchase Plan. Global Perks - Name Your Satellite Program (NYSP) Launch Attendance - Generous Time Off Policy - Education Assistance Program - Employee Assistance Program (EAP) - Employee Stock Purchase Program (ESPP) - Family Leave - Fitness Reimbursement - Employee Referral Program - Healthy snacks and beverages in every office