Paid Social Manager (Remote US)

🏢 Summary: Client-facing Paid Social Strategist role focused on building and optimizing LinkedIn advertising strategies for B2B clients across technology, industrial, and services sectors. Responsible for managing multiple mid-market and enterprise accounts, developing quarterly strategies, and driving measurable performance through data-driven campaign execution. The position operates remotely and emphasizes analytics, CRM alignment, and cross-sell growth. 🗂️ Requirements: 2+ years experience at a performance/digital marketing agency, Hands-on experience supporting B2B clients, Deep expertise in LinkedIn Ads, Experience managing paid social campaigns end-to-end, Ability to build and manage paid media budgets, Experience with mid-market or enterprise accounts, Ability to analyze and optimize campaigns using analytics tools, Understanding of audience segmentation and targeting, Ability to manage multiple client accounts simultaneously 📃 Skills: LinkedIn, LinkedInCampaignManager, Zoominfo, 6Sense, GoogleAnalytics, GA4, Excel, CRM, Programmatic, OCT 🏢 Description: Roles & Responsibilities Oversee and lead a collection of Social Media accounts Serve as direct support to client contacts Weekly communication with any vendors or operational partners to ensure alignment on tasks, work quality, and improvements Build strategies for clients each quarter Create, maintain, and optimize budgets for paid media campaigns Deeply understand client positioning and unique value propositions Confirm lead routing is accurate within a CRM Responsible for personal productivity and utilization Work directly with Associate Director to ensure internal and client goals are being achieved Understand the value of Programmatic campaigns Drive cross-sells, upsells and referrals via client relationships and professional network Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI What You Offer 2+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, CTV and more Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance Ability to drive results and measure via OCT Experience with audience segmentation by tier, job title etc. Proven and measurable success with mid-market or enterprise accounts Ability to translate and articulate strategy and tell stories with data Ability to organize, prioritize and manage multiple projects simultaneously Travel to visit clients approximately once per year, per client or as needed What Success Looks Like Effectively manage approximately five mid-tier and enterprise accounts Meet and exceed department level KPIs, such as client growth and goal attainment (core KPIs include client NSMs and Client Satisfaction scores) Build client trust and relationships that create consistent renewals Cross-sell services that align with client goals and objectives Clearly communicate results with client point of contact and executives Exceptional decision making as it relates to strategic direction for accounts Benefits Medical, dental, vision plans, disability, and life insurance coverage for you and your family 100% employer-paid plan for you and 50% employer contribution for dependents Mental health support through Spring Health and Headspace Physical health support through Omada, Carrott, Aaptiv virtual workouts, and complimentary One Medical membership Unlimited PTO (2-week minimum), Paid Company Holidays, Birthday Off, End of Year Recharge (December 24 - January 1), Paid Parental Leave Traditional and Roth 401(k) with a 3% company match Annual bonus based on tenure Work Environment Requirements Remote-first role with ability to work from anywhere in the US; global opportunities available where established Operate 100% virtually from a home office Daily collaboration through virtual meetings (Zoom) and Slack Use of laptop (PC or Mac), software platforms, and office productivity tools Ability to remain stationary for extended periods and maintain reliable internet access Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions

🏢 Summary: Senior strategic lead role owning a portfolio of high-impact client accounts and translating business objectives into integrated, full-funnel media strategies. Responsible for executive client leadership, media mix architecture, advanced measurement frameworks, and overall account health including revenue and profitability. Combines visionary strategy with operational rigor to drive measurable growth across multi-channel ecosystems. 🗂️ Requirements: 7+ years experience in media or marketing strategy, Experience leading complex multi-channel accounts with full-funnel ownership, Strong financial acumen in budget forecasting and revenue management, Experience leading executive-level client engagements, Deep understanding of attribution models, incrementality testing, and media mix modeling, Ability to translate business objectives into integrated media and data strategies, Strong organizational leadership experience, Bachelor’s degree in Marketing, Communications, Business or equivalent experience 📃 Skills: PaidSearch, Social, Programmatic, Video, CTV, YouTube, RetailMedia, MTA, MMM, Attribution, Incrementality, Analytics, Budgeting, Forecasting 🏢 Description: The Role As a Director, Client Strategy (Media Director), you are the senior strategic lead and business owner across a portfolio of high-impact client relationships. You serve as a primary lead for the client, bridging the gap between their bottom-line business objectives and integrated marketing execution, ensuring that every engagement drives measurable business growth while strengthening long-term partnerships. You are responsible for translating complex business objectives into cohesive, full-funnel marketing strategies across the integrated media ecosystem. This includes architecting the media mix, aligning measurement frameworks, guiding audience strategy, and ensuring cross-channel execution ladders back to enterprise goals. Beyond strategy development, you are accountable for overall account health—including client satisfaction, retention, revenue growth, and profitability. You serve as a trusted advisor to executive-level client stakeholders while mentoring and leading cross-functional internal teams to deliver exceptional work. This role requires a balance of visionary strategic thinking and operational rigor. Benefits - Remote-first culture - Unlimited PTO - Extended Holiday break (Winter) - Flexible schedules - Work from anywhere options* - 100% paid parental leave - 401(k) matching - Medical, Dental, Vision, Life, Pet Insurance - Sponsored life insurance - Short Term Disability insurance and additional voluntary insurance - Annual Class Pass credits and more Compensation The anticipated annual salary for this role will range from $120,000 - $140,000. The total compensation package includes the benefits listed above and an annual performance bonus. This role has an associated annual target bonus component paid out based on company, department, and individual performance. Bonuses are not guaranteed and eligibility requires active employment in good standing. You Will Be - Serving as the strategic lead and primary business owner across a portfolio of accounts - Designing and guiding multi-channel strategies across Paid Search, Social, Programmatic, Video, CTV, YouTube, Retail Media, and emerging platforms - Translating client KPIs, unit economics, and growth goals into structured media investment frameworks and budget allocations - Leading executive-level client engagements including QBRs, annual planning sessions, and strategic presentations - Identifying same-store growth and expansion opportunities while partnering with Business Development - Owning account health metrics including retention, revenue growth, profitability, and delivery quality - Ensuring all deliverables meet strategic standards and drive measurable impact - Partnering with Analytics teams to operationalize MTA, MMM, incrementality testing, and advanced measurement frameworks - Driving structured test-and-learn roadmaps to unlock performance gains - Acting as the connective lead between media, analytics, creative, and client leadership - Leading and mentoring channel team members - Elevating internal processes, planning rigor, and strategic storytelling standards - Staying ahead of industry trends, emerging platforms, and technology shifts You Must Have - 7+ years of experience in media, marketing strategy, or integrated client leadership - Proven experience leading complex, multi-channel accounts with full-funnel strategy ownership - Strong financial acumen, including budget forecasting, revenue management, and profitability oversight - Demonstrated ability to lead executive-level client conversations and influence senior stakeholders - Deep understanding of measurement frameworks including attribution models, incrementality testing, and media mix modeling - Experience translating business objectives into integrated media, creative, and data strategies - Exceptional communication skills - Strong organizational leadership skills - Bachelor’s degree in Marketing, Communications, Business, or equivalent experience Nice to Have - Experience working within an agency environment supporting enterprise or high-growth brands - Exposure to brand, retail, or streaming/entertainment clients - Familiarity with advanced analytics tools and dashboard platforms - Experience supporting new business pitches and commercial strategy

🏢 Summary: Senior-level Paid Search role leading enterprise strategy and execution across large-scale media investments, acting as a strategic partner to clients and overseeing complex campaign structures. The position combines hands-on platform management with team leadership, driving optimization, automation, and innovation across Google Ads, SA360, and Microsoft Ads. Offers a remote-first setup, competitive salary, performance bonus, and comprehensive benefits. 🗂️ Requirements: 6+ years managing enterprise-level paid search programs, Minimum 2 years of staff management experience, Experience managing large-scale paid search investments and complex account structures, Experience in SaaS, fintech, HR/payroll, SMB platform, or similar performance marketing environments, Deep expertise in Google Ads and Microsoft Ads, Experience with campaign architecture, automation, audience targeting, bidding frameworks, and feed management, Experience using GA4 and enterprise analytics platforms, Ability to manage multiple products, campaigns, and business objectives simultaneously 📃 Skills: GoogleAds, MicrosoftAds, SA360, GA4, Automation, AudienceTargeting, Bidding, FeedManagement, Analytics, Forecasting, Budgeting, Optimization 🏢 Description: The Role Benefits - Remote-first culture - Unlimited PTO - Extended Holiday break (Winter) - Flexible schedules - Work from anywhere options* - 100% paid parental leave - 401(k) matching - Medical, Dental, Vision, Life, Pet Insurance - Sponsored life insurance - Short Term Disability insurance and additional voluntary insurance - Annual Class Pass credits and more! Compensation The anticipated annual salary for this role will range from $110,000 - $150,000, based on consideration of a wide array of factors unique to each candidate, including skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package will include the benefits listed above and an annual performance bonus. This role has an associated annual target bonus component which is paid out based on Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible. *This position may be performed remotely in most states within the US, with some exclusions. You Will Be - Serving as a senior strategic partner and embedded extension of the client’s marketing organization, leading paid search strategy, performance management, and executive-level business planning across a $100M+ multi-product media investment - Operating as both a strategist and hands-on practitioner by driving campaign architecture, optimization, execution oversight, and innovation initiatives to ensure operational excellence and measurable business impact - Managing highly complex enterprise account structures across SA360, Google Ads, Microsoft Ads, and other relevant paid search platforms - Balancing multiple stakeholder groups, competing business priorities, and evolving growth objectives within a sophisticated enterprise ecosystem - Driving strategic planning, forecasting, budgeting, testing roadmaps, and performance optimization initiatives aligned to client growth goals and broader business objectives - Translating complex performance trends and business insights into clear, executive-level recommendations and action plans for senior client stakeholders - Partnering closely with Client Strategy, Analytics, Strategy, Creative, and channel leadership teams to ensure integrated marketing alignment and operational excellence - Identifying opportunities for innovation, growth, process improvement, and operational scalability across the engagement - Leading, developing, mentoring, and supporting a team of four Paid Search Specialists through coaching, career development, quality assurance, prioritization, and performance management - Providing strong oversight of campaign execution, QA processes, account health, and delivery standards to ensure flawless execution across the business - Driving innovation and thought leadership across enterprise paid search strategy, automation, audience targeting, measurement, and optimization initiatives - Managing and escalating critical client or account issues appropriately while maintaining strong trust and partnership with senior stakeholders - Staying at the forefront of emerging trends, platform changes, AI-driven search developments, and evolving enterprise paid media strategies You Must Have - 6+ years of experience managing enterprise-level paid search programs within agency and/or client-side environments - Minimum of 2 years prior staff management experience with demonstrated success in developing, mentoring, and leading high-performing team members - Proven success in managing large-scale paid search investments and highly complex account structures across enterprise organizations - Experience supporting sophisticated SaaS, fintech, HR/payroll, SMB platform, or similarly complex performance marketing businesses - Deep expertise across Google Ads, Microsoft Ads, campaign architecture, automation strategies, audience targeting, bidding frameworks, feed management, and enterprise-scale optimization - Strong analytical and problem-solving skills with experience leveraging performance data, GA4, and enterprise analytics platforms to drive strategic decision-making and optimization opportunities - Excellent oral, written, and interpersonal communication skills with the ability to build trust and influence across teams and stakeholders - Ability to operate effectively within fast-paced, highly visible enterprise environments while managing complex stakeholder relationships and competing business priorities - Experience leading large-scale paid search engagements across multiple products, campaigns, audiences, and business objectives simultaneously - Strong track record driving operational rigor, process improvement, and strategic recommendations through data-driven insights and executive-level client communication This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

🏢 Summary: The role focuses on planning, executing, and optimizing CRM and email marketing programs across multiple institutions, driving personalized and high-performing customer journeys. It combines strategic campaign planning, A/B testing, segmentation, and performance analysis with hands-on platform management in enterprise email systems. The position requires strong technical precision, data-driven optimization, and the use of AI-powered tools to enhance campaign effectiveness. 🗂️ Requirements: Experience in CRM, email marketing, or lifecycle marketing, Experience managing campaigns in multi-brand or multi-program environments, Proficiency in enterprise email marketing platforms (Salesforce Marketing Cloud, HubSpot, Marketo, Eloqua, or equivalent), Strong analytical skills and experience with A/B testing methodology, Experience with audience segmentation and personalization logic, Knowledge of HTML email specifications and deliverability requirements, Ability to monitor, analyze, and report on campaign performance metrics, Experience maintaining CRM data quality and platform hygiene, Proficiency with AI tools for email marketing and personalization 📃 Skills: CRM, Email, Salesforce, HubSpot, Marketo, Eloqua, HTML, A/B, Segmentation, Personalization, Analytics, AI 🏢 Description: Role: CRM Strategist Location: Chicago, IL (Remote) About the role: The CRM Strategist supports the strategic planning and tactical execution of clients' CRM and email marketing programs. You translate strategy into detailed campaign plans, manage campaign execution in partnership with the Campaign Management team, and contribute analytical thinking to drive continuous performance improvement. Based in Chicago, IL, you will work closely with the CRM Strategy Lead and a team of Campaign Managers to deliver personalized, high-performing email journeys for an audience of adult learners and healthcare professionals. You will use live creative performance data to drive continuous optimization. Technical precision, platform fluency, and a test-and-learn mindset are essential. What you will be doing: - Support the CRM Strategy Lead in the planning and execution of email and CRM programs across five institutions, including lead nurture, enrollment, and retention journeys - Develop detailed campaign briefs, audience segmentation logic, and personalization specifications for Campaign Managers and Email Developers - Monitor campaign performance (open rates, click-through rates, conversion, enrolment attribution) and develop actionable recommendations for optimization - Manage A/B test design and analysis across subject lines, content, CTAs, and send times; document learnings and integrate them into future campaign planning - Maintain platform hygiene and data quality within CRM and email systems; coordinate data issue resolutions with the Data Analyst/Engineer - Partner with the Email Development team to ensure technical accuracy, rendering quality, and accessibility compliance across all email assets - Track and manage the campaign production calendar, coordinating with Campaign Managers, Copywriters, and Art Directors to ensure assets are delivered on time - Contribute to QBR reporting by compiling performance data, trend analysis, and strategic recommendations - Stay current with CRM best practices and emerging email marketing technology; identify opportunities to integrate AI-driven personalization and content optimization What you need to be great in this role: - Experience in CRM, email marketing, or lifecycle marketing, managing campaigns in a multi-brand or multi-program environment - Platform proficiency in enterprise email marketing systems (Salesforce Marketing Cloud, HubSpot, Marketo, Eloqua, or equivalent) - Strong analytical skills with experience in campaign performance analysis, A/B testing methodology, and reporting - Experience working with segmentation logic, audience lists, and personalization variables - Understanding of HTML email specifications, deliverability requirements, and QA standards - Proficiency with AI tools relevant to email marketing, including AI-assisted subject line generation, content personalization, and send-time optimization - Experience evaluating and applying AI-driven campaign insights with human editorial judgment - Systematic, test-and-learn approach to campaign planning and optimization Compensation: The base salary for this position ranges from $85,000.00 to $95,000.00 USD, depending on experience, location, and qualifications.

🏢 Summary: The Affiliate Strategist role focuses on managing and optimizing affiliate marketing programs for a diverse client portfolio, driving performance through data analysis and strategic partner development. The position involves reporting, commission testing, attribution analysis, and daily management of affiliate networks. It offers growth opportunities, competitive compensation, and comprehensive benefits within a collaborative, performance-driven environment. 🗂️ Requirements: 1-2 years of Affiliate Marketing experience, Bachelor's Degree or equivalent work experience, Experience with affiliate networks (Impact, Pepperjam, ShareASale), Experience using Affluent reporting dashboard, Proficiency in G-suite, Advanced Excel skills, Understanding of attribution and LTV, Experience translating client goals into measurable tasks, Ability to manage and optimize affiliate partnerships, Experience training or coaching junior team members 📃 Skills: AffiliateMarketing, Impact, Pepperjam, ShareASale, Affluent, Excel, GSuite, Attribution, LTV, Reporting, DataAnalysis 🏢 Description: About You: As an Affiliate Strategist, you thrive on finding the perfect balance between client satisfaction and team success. Your approach is strategic and analytical, and you've garnered valuable experience in affiliate and/or influencer marketing, both in agency and brand settings. You're a self-starter who navigates ambiguity with ease, always ready to deliver data-driven business solutions to both clients and your team. Your appetite for growth and challenges is insatiable, and you're adept at championing this mindset within your team. Some of the duties will include and are definitely not limited to: - Managing, negotiating, developing, and nurturing affiliate partners for a diverse client portfolio. - Pulling weekly and monthly reports to evaluate performance, partner activity, and areas for optimization, presenting findings to clients. - Crafting strategies to enhance performance through commission structure testing, dynamic attribution, and cross-channel analysis. - Ensuring efficient workflow and processes, adjusting as needed for optimal productivity. - Handling day-to-day tasks within the affiliate network. Qualifications: - 1-2 years of Affiliate Marketing experience - Bachelor's Degree or equivalent work experience - Experience distilling client goals into specific tasks that are prioritized, executed, and measured - Excited and comfortable working with established brands - Ability to work effectively as part of a team and independently - Experience with affiliate networks like Impact, Pepperjam or ShareASale and reporting dashboard, Affluent - Exposure to different verticals / business models such as subscription, retail, B2B, CPG, App, etc - Extraordinarily strong interpersonal and communication skills (verbal and written) - Knowledge of G-suite & excel - Must be inquisitive and proactive - Able to adopt, document, and teach best practices of new partners and teammates - Experience training and coaching junior team members and building small teams that are rapidly growing (establishing new workflows, processes and objectives) - Standard ability to comprehend and discuss attribution & LTV Our interview process includes, but is not limited to, the following: - Cognitive Aptitude, Excel and Typing Test - Logic assessment on Excel We offer a competitive salary and benefits based on ability level, including: - Unlimited vacation policy - Monthly Phone Stipend - Comprehensive Medical, Dental, and Vision insurance options - 401(K) plan with matching - Dog friendly office - Hybrid work opportunity - Professional Development Program - Bonus Perk - Seamless allowance Total compensation based on education, experience, and skills level ($50,400-$88,000) Level 1 - $50,400-$57,920 Possesses essential capabilities. Level 2 - $57,920-$65,440 Possesses developing capabilities. Level 3 - $65,440 - $72,960 Possesses notable capabilities. Level 4 - $72,960-$80,480 Possesses strong capabilities. Level 5 - $80,480-$88,000 Possesses advanced capabilities.

🏢 Summary: Strategic Customer Success leadership role managing high-value ISP accounts to drive adoption, measurable value, retention, and expansion of a SaaS platform. The position focuses on executive stakeholder engagement, lifecycle ownership, and cross-functional collaboration to maximize customer outcomes. This is a non-quota, post-sales role centered on long-term growth and customer impact. 🗂️ Requirements: 10+ years in dedicated Customer Success managing strategic or enterprise accounts, Proven experience in onboarding and implementation, Experience driving adoption and usage growth, Experience demonstrating value realization and ROI, Experience managing customer health and lifecycle, Experience leading renewals and retention efforts, Deep knowledge of ISP industry and go-to-market models, Understanding of network operations and service delivery, Knowledge of wireless technologies and CPE, Understanding of AI applications in ISP operations, Experience working cross-functionally with Sales, Product, and Engineering, Strong stakeholder management including executive engagement, Data-driven and analytical approach, Bachelor’s degree or equivalent experience 📃 Skills: SaaS, WiFi, AI, MachineLearning, Wireless, CPE, OpenSync, Cloud, Networking, DataAnalysis, ROI, CustomerLifecycle 🏢 Description: Customer Success Director (Strategic Accounts) Plume operates a recurring revenue model where long-term growth depends on ISP customers realizing measurable, sustained value from our platform. Customer Success is therefore a core driver of retention, expansion, and profitability. We are seeking a Customer Success Director (Strategic Accounts) to own a portfolio of high-value ISP customers and drive adoption, value realization, retention, and expansion. This is a post-sales, non-quota-carrying role focused on maximizing customer outcomes while partnering closely with Sales on growth opportunities. We are specifically looking for candidates whose career has been rooted in Customer Success. You will act as a trusted advisor to executive stakeholders, aligning the platform to customer business goals and ensuring measurable impact across growth, churn reduction, cost efficiency, and customer experience. What You'll Do Own Customer Outcomes Across a Strategic Portfolio Manage a portfolio of strategic ISP customers (defined as a set of named, high-value accounts with long-term revenue and growth potential). Own onboarding, adoption, value realization, and customer health across the full customer lifecycle. Develop deep understanding of each customer's business model, GTM strategy, and success metrics. Lead Executive Business Reviews (EBRs) focused on outcomes, ROI, and forward strategy. Act as a trusted advisor, guiding customers on best practices across product, operations, and go-to-market. Drive renewals and retention, proactively identifying and mitigating churn risk. Partner with Sales to identify expansion opportunities (cross-sell/upsell), while remaining non-quota carrying. Scale and Improve Customer Success Contribute to building and scaling the Customer Success function. Identify opportunities to improve customer journeys, playbooks, tooling, and engagement models. Analyze trends across accounts to inform repeatable best practices and strategic insights. Help define and standardize the Customer Success methodology. Drive Cross-Functional Alignment & Advocacy Partner with Product, Sales, Marketing, and Technical teams to deliver unified customer outcomes. Advocate for customers internally and influence product roadmap through structured feedback. Support customer advocacy programs (case studies, references, success stories). Engage leadership on strategic accounts, escalations, and performance metrics. Required Experience & Skills 10+ years of experience in a dedicated Customer Success function managing strategic or enterprise accounts. Proven experience across key Customer Success functions: onboarding & implementation; adoption & usage growth; value realization & ROI articulation; customer health & lifecycle management; renewals & retention. Deep knowledge of the ISP (Internet Service Provider) industry, including go-to-market models and growth drivers, network operations and service delivery, customer support models, wireless technologies and CPE, and emerging applications of AI in ISP operations. Strong commercial acumen with ability to balance customer value and business outcomes. Skilled in stakeholder management, including executive-level engagement. Experience working cross-functionally with Sales, Product, and Engineering teams. Analytical and structured thinker with a data-driven approach to customer outcomes. Excellent communication and presentation skills. Bachelor's degree (or equivalent experience). Total Compensation & Benefits Anticipated base compensation of $160,000.00 + bonus + equity + benefits. Benefits include a 401k plan and company match, basic life insurance, and health, dental, vision, and other benefits and perks. Base salary may depend on job-related knowledge, education, skills, experience, and other business-related considerations.

🏢 Summary: Senior Strategic Account Manager role focused on managing and growing U.S. Federal Government and defense customer accounts, overseeing commercial relationships, contract performance, renewals, and account expansion. The position works closely with delivery and engineering teams to support mission-focused government customers across defense, intelligence, and civilian agencies. Requires experience with federal contracting, government procurement, and national security technology environments. 🗂️ Requirements: 8+ years supporting U.S. Federal Government customers in account management, program management, customer success, business development, or similar roles, Experience managing strategic customer relationships in defense, intelligence, civilian agency, or government technology environments, Knowledge of federal acquisition processes, FAR/DFARS, contracting vehicles, and procurement practices, Experience managing complex customer engagements involving technical services, software, data, analytics, or mission-focused solutions, Ability to work across classified and unclassified environments, Familiarity with satellite, space, geospatial, GEOINT, weather, maritime, aviation, or national security technology sectors, Experience driving account expansion, renewals, or upsell opportunities within government programs, Experience working with government customers and federal systems integrators, Active Secret clearance, U.S. citizenship, Ability to work hybrid in Tysons Corner, Virginia 📃 Skills: FAR, DFARS, GEOINT, Satellite, Geospatial, Analytics, Aviation, Maritime, Procurement, Contracts, Security, Clearance 🏢 Description: We are seeking a Strategic Account Manager to manage and grow key U.S. Federal Government and defense customer relationships. This is a senior customer-facing role responsible for the post-award commercial success of federal accounts. The Strategic Account Manager serves as the primary commercial relationship owner throughout the life of a contract, overseeing customer engagement, contract administration, financial performance, renewals, and account growth activities. The role spans Department of Defense, Intelligence Community, civilian agency, and defense contractor customers. The Strategic Account Manager works closely with Delivery Project Managers and engineering teams responsible for technical execution and program delivery while owning the commercial relationship and customer engagement strategy. Quick Facts - Location: Tysons Corner, Virginia - Travel required for customer meetings, program reviews, classified engagements, industry events, and partner activities - Active Secret clearance required - Top Secret or TS/SCI clearance strongly preferred - U.S. citizenship required - Hybrid work model with minimum three in-office days per week Scope of Responsibility Strategic Account Management - Serve as the primary commercial relationship owner for assigned U.S. Federal Government, defense, intelligence, and prime contractor accounts - Develop trusted relationships with program managers, contracting officers, CORs, acquisition professionals, and senior mission stakeholders - Maintain understanding of customer priorities, mission objectives, funding environments, and program roadmaps - Represent the organization in customer engagements, program reviews, technical exchanges, and executive-level discussions across classified and unclassified environments - Develop and maintain strategic account plans supporting customer success, retention, and long-term growth Contract & Commercial Management - Own the commercial health and performance of assigned contracts throughout the customer lifecycle - Partner with Finance, Contracts, and Program teams to support invoicing, payment milestones, contract modifications, option exercises, and scope changes - Monitor contractual obligations and proactively resolve risks impacting customer relationships and program outcomes - Support renewal and recompete strategies through early engagement and long-term planning Customer Growth & Expansion - Identify opportunities to expand adoption of data, analytics, and space-based solutions - Develop account growth strategies aligned with customer mission requirements - Collaborate with Business Development and Federal Sales teams to support expansion opportunities - Contribute customer insights and stakeholder intelligence during pursuit and proposal activities Cross-Functional Leadership - Partner with Delivery Project Managers, engineering teams, and technical stakeholders to maintain visibility into program status and customer priorities - Advocate for customer needs internally and ensure expectations are understood across delivery teams - Coordinate customer communications and engagement strategies throughout the program lifecycle - Escalate commercial or relationship risks and support successful resolution Qualifications Required - 8+ years of experience in account management, program management, customer success, business development, or related customer-facing roles supporting U.S. Federal Government customers - Experience managing strategic customer relationships in defense, intelligence, civilian agency, or government technology environments - Working knowledge of federal acquisition processes, contracting vehicles, FAR/DFARS, and government procurement practices - Experience managing complex customer engagements involving technical services, software, data, analytics, or mission-focused solutions - Ability to operate effectively across classified and unclassified customer environments - Familiarity with satellite, space, geospatial, GEOINT, weather, maritime, aviation, or related national security technology sectors - Experience identifying and closing account expansion, renewal, or upsell opportunities within government programs - Experience working with government customers and federal systems integrators Benefits - Name Your Satellite Program Launch Attendance - Generous Time Off Policy - Education Assistance Program - Employee Assistance Program - Employee Stock Purchase Program - Family Leave - Fitness Reimbursement - Employee Referral Program - Healthy snacks and beverages in every office Additional Information - Access to U.S. export-controlled software and technology may be required - Background check including criminal history and employment verification required for conditional offers

🏢 Summary: Leadership role focused on managing content marketing strategy, editorial quality, and AI-driven content initiatives for B2B manufacturing and industrial campaigns. The position combines team leadership, hands-on editorial oversight, SEO-driven strategy, and implementation of scalable AI content workflows. Candidates will work with cross-functional teams to deliver high-impact content programs and optimize marketing operations. 🗂️ Requirements: 7–10+ years in content marketing or content strategy, Experience managing and developing content or marketing teams, Strong understanding of B2B buyer journeys and marketing funnel content, Knowledge of SEO best practices and keyword research, Ability to manage multiple accounts and deadlines, Client-facing communication skills, Experience with content vendors or freelance writers, Experience using AI tools for content generation and analysis, Proficiency with AI content-generation platforms, Understanding of prompt engineering and AI model training 📃 Skills: SEO, GPT, Jasper, Copy.ai, SEMRush, HubSpot, Salesforce, GoogleAnalytics, GoogleAds, Asana, A/BTesting, DataStudio 🏢 Description: We are seeking a Manager, Content Marketing & Strategy to lead a team of content strategists, while serving as a hands-on editorial authority and senior point of contact for mission-critical accounts, and helping shape the future of marketing through applied AI and the evolution of scalable content products and processes within our marketing organization. This role is ideal for a leader who both enjoys building teams and being hands-on with execution when needed, elevating craft, and is comfortable going down the AI frontier rabbit holes to understand where it does and does not make sense. What you'll be doing: Team Leadership, Growth & Escalation Oversight Primary goal: Build and enable a high-performing content team while providing senior-level coverage for high-risk or high-value situations. - Lead, mentor, and develop a team of content strategists and editors across multiple manufacturing and industrial verticals - Set clear standards for content quality, strategic thinking, and client engagement - Serve as the senior escalation point for content-related challenges, delivery risks, or customer concerns - Provide guidance and intervention on mission-critical accounts when the stakes, visibility, or complexity are high - Partner with account leadership, marketing leadership, and operations to ensure alignment and resolution during escalations - Foster a culture of accountability, learning, and calm problem-solving under pressure - Support hiring, onboarding, performance management, and career development - Provide ongoing coaching, feedback, and performance guidance to content team members, balancing quality, efficiency, and professional growth Success looks like: A confident team that knows when to escalate, trusts leadership support, and consistently delivers high-quality work for even the most demanding accounts. Content Strategy, Editorial Excellence & Client Stewardship Primary goal: Ensure content excellence and strategic alignment for both core programs and high-visibility customer work. - Serve as the senior editorial authority and final quality bar for flagship content, including whitepapers, ebooks, research reports, and executive thought leadership - Provide direct editorial and strategic involvement for mission-critical customers, especially during launches, repositions, or escalations - Shape content strategies for integrated campaigns, account-based initiatives, and industry-specific programs - Translate complex manufacturing, engineering, and industrial topics into compelling, customer-centric narratives - Ensure content aligns with brand voice, messaging frameworks, buyer-journey intent, and customer objectives, while also leveraging SEO best practices - Establish repeatable editorial frameworks that scale across clients and verticals Success looks like: Customers view content as a strategic asset, trust leadership involvement during critical moments, and see consistent quality across engagements. AI Strategy, Experimentation & Enablement (Including Client Impact) Primary goal: Apply AI in ways that improve outcomes for teams and customers—without compromising trust or quality. - Act as a senior AI content strategist within marketing, with awareness of client-facing implications - Evaluate and pilot AI tools that support content creation, editing, research, optimization, and campaign planning - Design and evolve the prompt frameworks, parameters, and governance standards that guide AI-generated content - Ensure AI usage enhances speed and insight while protecting brand voice, accuracy, and client confidence - Enable teams and stakeholders through documentation, training, and transparent communication - Strategically apply AI content-generation tools, including prompt design and refinement - Define when AI workflows transition from experimentation into standardized, repeatable practice across the content organization Success looks like: AI is used responsibly and confidently—even in high-stakes scenarios—because processes are well-defined and trusted. What you bring to our team: - 7–10+ years of experience in content marketing or strategy, with a proven track record of delivering measurable performance improvements and presenting strategic recommendations to senior stakeholders - Proven experience managing and developing content or marketing teams - Bachelor's degree in Marketing, Communications, Journalism, or related field preferred - Strong understanding of B2B buyer journeys and marketing funnel content - Working knowledge of SEO best practices and keyword research - Clear, confident communication skills in client-facing environments - Ability to manage multiple accounts and deadlines simultaneously - Experience working with content vendors or freelance writers - Comfort using or learning AI tools for content generation, ideation, and analysis - Demonstrated ability to innovate within content strategy, including use of AI tools for efficiency and ideation - Proficiency with AI content-generation platforms (GPT models, Jasper, Copy.ai, etc.) - Strong understanding of prompt engineering concepts and foundational AI model training Nice-to-have experience: - B2B and/or industrial/manufacturing industry knowledge - Experience using SEO tools (e.g., SEMRush, Google Search Console), Data Studio reporting from Google, and/or A/B testing software - Experience using marketing automation platform tools (e.g., HubSpot, Salesforce Account Engagement, etc.) - Certifications: HubSpot (email, inbound), Google Analytics, Google Ads, Asana, and/or project management Benefits: - Base salary range: $100,000 – $120,000 annually - 401(k) match - Medical, dental, and vision insurance - Life and disability insurance - Generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave - Employee assistance program and wellbeing resources

🏢 Summary: Leadership-focused role supporting branch operations and driving client development within a staffing environment. The position involves building client relationships, managing accounts, mentoring recruiters, and overseeing service delivery to ensure successful direct-hire placements. Offers competitive salary, bonus opportunities, and comprehensive benefits. 🗂️ Requirements: Proven leadership experience, Strong account management skills, High level of customer service skills, Ability to motivate and influence team members, Strong decision-making skills, Strong problem-solving skills 📃 Skills: Leadership, AccountManagement, CustomerService, Recruiting, Operations, DecisionMaking, ProblemSolving 🏢 Description: About the Position: In this role, you'll strategically build a client base through consistent outreach, visit clients onsite, collaborate with hiring managers to design staffing solutions, conduct candidate interviews, and provide mentorship and guidance to jobseekers as well as internal staff members. You'll build trust and rapport with key decision-makers while managing accounts, developing and implementing service delivery plans, and overseeing the development of the branch team. You Will: - Work with clients and job-seekers on high-level direct-hire opportunities - Support the Branch Manager in daily operations - Assist Recruiters with technique and guidance on challenging recruiting needs - Train and develop internal staff to build branch strength You Have: - Proven track record of success in a leadership role - High level of customer service and account management skills - Ability to motivate and influence internal staff - Strong decision-making and problem-solving skills Previous experience in recruiting is not required; training and tools will be provided. Candidates should demonstrate leadership capabilities and the ability to manage and develop a high-performing team. Pay: Target salary range for this role is $77,295 - $82,000 plus monthly bonus opportunities. The full salary range for the role is $77,295 - $86,200. Benefits: - Medical, Dental, Vision - Life and Long-Term Disability Insurance - Employee Wellness Program - Pet Insurance - Commuter Benefits - Consumer Discount Program Membership - 401(K) Retirement Plan with Employer Match - 8 Paid Holidays - 15 days of Paid Time Off (PTO) the first year - 3 days of Paid Community Service Time (CTO) - 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

🏢 Summary: Staff Accountant role supporting day-to-day accounting operations, month-end and year-end close, and financial reporting within a healthcare technology environment. The position involves working with NetSuite and a Clinical Trial Management System (CTMS) to manage financial data, sponsor payments, and reconciliations. It offers a hybrid work model and comprehensive benefits while contributing to financial compliance and operational efficiency. 🗂️ Requirements: Bachelor's degree in Accounting, Finance, or related field, 2–3 years of accounting experience, Proficiency in NetSuite ERP, Experience with general ledger and account reconciliations, Experience with cash transactions and bank reconciliations, Strong Microsoft Excel skills (pivot tables, VLOOKUP), Experience with expense reports and credit card expenditure analysis 📃 Skills: NetSuite, CTMS, Excel, ERP, GeneralLedger, Reconciliations, VLOOKUP, PivotTables, SOX 🏢 Description: The Staff Accountant plays a key role in ensuring the accuracy and efficiency of financial operations. Reporting to the Director of Accounting, this role supports day-to-day accounting functions, month-end and year-end close processes, and financial reporting across the organization. The position requires collaboration with cross-functional teams and contributes to financial compliance and operational excellence initiatives. Quick Facts - Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office - Comprehensive medical, dental, and vision coverage with up to 80% of premiums covered - Mental health and wellness support - Health HSA or FSA options and commuter FSA contributions - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Year - 401(k) program with company match up to 3% - Weekly in-office lunch benefit - 100% company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend Where You'll Drive Impact Accounting & Financial Operations - Handle day-to-day accounting duties including bank transactions and cash applications - Prepare journal entries and account reconciliations accurately and on time - Assist with month-end and year-end close processes, including journal entries, accruals, and reconciliations - Utilize NetSuite for accounting operations, reporting, and general ledger activities - Support external audits by preparing documentation and schedules - Learn and use the Clinical Trial Management System (CTMS) to support research financial operations - Post sponsor study payments within the research CTMS - Ensure accuracy and quality control of financial data collection for clinical research trials in CTMS - Collaborate with research operations and site network teams on financial reporting tied to clinical trial activity - Support cost analysis initiatives and cross-functional financial reporting - Maintain information files and process administrative paperwork - Identify and implement process improvements across accounting workflows What You Bring to the Team - Bachelor's degree in Accounting, Finance, or related field; CPA or progress toward CPA preferred - 2–3 years of accounting experience - Proficiency in NetSuite ERP for general ledger and reporting - Experience with cash transactions and bank reconciliations - Familiarity with expense reports and credit card expenditure analysis - Strong knowledge of Microsoft Excel, including pivot tables and VLOOKUP - Strong analytical and problem-solving skills - Ability to work independently and collaboratively in a fast-paced environment Preferred Qualifications - Experience in healthcare, biotech, or healthcare technology industry - Familiarity with clinical research operations or sponsor payment workflows - Experience supporting external audits or SOX compliance activities - Exposure to multi-entity or intercompany accounting environments