Business Process Owner — Sales (BizOps)

🏢 Summary: IT Product Owner role focused on managing the Agentforce product backlog and sprint governance for Sales and Finance use cases within Salesforce. The position drives identification and sizing of agentic (AI-driven) opportunities, coordinates delivery with platform teams, and defines adoption metrics reported to leadership. It combines Salesforce product ownership with AI feature exposure and cross-functional delivery oversight. 🗂️ Requirements: 3–5 years IT product ownership experience on Salesforce, Experience managing product backlog and sprint governance, Experience with Sales Cloud and Service Cloud, Understanding of Salesforce user permission models, Ability to define and track adoption metrics, Bilingual proficiency in French and English, Exposure to AI or agent-based features 📃 Skills: Salesforce, Agentforce, SalesCloud, ServiceCloud, AI, BacklogManagement, SprintGovernance, UserPermissions, ProductOwnership 🏢 Description: Responsibilities Manage the Agentforce product backlog, sprint governance, and acceptance criteria for Sales and Finance use cases. Identify, qualify, and size agentic opportunities across specific user populations. Define and track adoption metrics, reporting results to leadership. Coordinate delivery sequencing with platform teams, developers, and business process owners. Collaborate on user communication, training design, and change management. Stay current on Agentforce roadmaps and identify upcoming capabilities. Requirements 3–5 years of IT product ownership experience on Salesforce. Bilingual proficiency (FR/EN) is required. Prior exposure to AI or agent features is a strong differentiator. Familiarity with Sales Cloud, Service Cloud, and user permission models. High user empathy and a structured, accountable approach to backlog management. Offer Our client offers a fast-paced and energetic environment where your unique skillset will be nurtured. You will find real connections, continuous opportunities to grow, and a supportive team that celebrates success together. If you are ready to drive meaningful change and shape the future of the industry, apply today!

🏢 Summary: The role focuses on optimizing and managing Order-to-Cash (O2C) processes within a Salesforce-enabled environment, including process mapping, user story creation, UAT leadership, and compliance with audit and SOX controls. It involves driving automation adoption, ensuring proper governance, and supporting finance teams through training and change management. The position requires strong finance operations expertise combined with platform literacy and process improvement skills. 🗂️ Requirements: 5+ years of Finance operations experience, Hands-on experience with Order-to-Cash processes, Experience working in a Salesforce-enabled environment, Ability to design and execute UAT scenarios, Knowledge of audit trails, segregation of duties, and SOX controls, Experience writing Finance user stories, Ability to track and analyze adoption KPIs 📃 Skills: Salesforce, O2C, UAT, SOX, KPIs, Automation, Finance, ProcessMapping, UserStories 🏢 Description: Responsibilities Map out detailed current and future-state Order-to-Cash processes. Write Finance user stories with clear context and prioritize based on business value and friction points. Design test scenarios, lead UAT sign-off sessions, and document expected behaviors. Ensure platform automations respect audit trails, segregation of duties, and SOX controls. Measure and track adoption KPIs such as activation rates and processing times. Provide necessary materials to train agents and onboard users. Requirements 5+ years of experience in Finance operations with an Order-to-Cash (O2C) focus. Prior experience in a Salesforce-enabled environment is preferred. Salesforce platform literacy to evaluate agent-assisted automations. Autonomous, structured approach to managing workloads. Proven ability to act as a change champion and overcome user resistance. Offer Our client offers a fast-paced and energetic environment where your unique skillset will be nurtured. You will find real connections, continuous opportunities to grow, and a supportive team that celebrates success together. If you are ready to drive meaningful change and shape the future of the industry, apply today!

🏢 Summary: The offer is for a Salesforce Developer focused on building and customizing Agentforce and Einstein Copilot solutions for Sales and Finance workflows. The role involves developing Apex and LWC components, integrating Salesforce with enterprise systems, and managing testing, deployments, and post-go-live monitoring. It requires hands-on delivery experience and strong knowledge of Salesforce data models. 🗂️ Requirements: 3–5 years of Salesforce development experience, At least one Agentforce or Einstein Copilot production implementation, Strong knowledge of Sales Cloud data model, Strong knowledge of Service Cloud data model, Experience developing Apex triggers and batch jobs, Experience building Lightning Web Components, Experience integrating Salesforce with external systems via APIs, Experience with testing, QA, and UAT processes, Experience managing deployments and sandbox environments, Understanding of Salesforce security best practices 📃 Skills: Salesforce, Agentforce, Einstein, Apex, LWC, REST, API, ERP, QA, UAT, TDD, SalesCloud, ServiceCloud 🏢 Description: Responsibilities Build Salesforce Agentforce configurations and Einstein Copilot customizations for Sales and Finance workflows. Develop custom components, triggers, and batch jobs using Apex and LWC. Connect agents to enterprise systems like ERP, HR, and Finance backends via REST APIs or integration fabrics. Execute QA, test-driven development, regression suites, and UAT coordination. Manage deployment lifecycles, sandbox strategies, and post-go-live monitoring. Apply security best practices and configure agent performance monitoring. Requirements 3–5 years of Salesforce development experience. At least one Agentforce or Einstein Copilot production delivery is required. Deep understanding of Sales Cloud and Service Cloud data models. Collaborative mindset to work closely with business process owners for scenario validation. Highly adaptable under delivery pressure without over-engineering initial solutions. Offer Our client offers a fast-paced and energetic environment where your unique skillset will be nurtured. You will find real connections, continuous opportunities to grow, and a supportive team that celebrates success together. If you are ready to drive meaningful change and shape the future of the industry, apply today!

🏢 Summary: The offer is for a Salesforce Platform specialist responsible for administering and optimizing the Salesforce environment, with a focus on Media Cloud configuration and platform migrations. The role involves managing releases, CI/CD governance, and ensuring system stability through structured migration and testing practices. It requires hands-on technical expertise to maintain org health, reduce technical debt, and support cross-cloud dependencies. 🗂️ Requirements: 4+ years of Salesforce platform experience, Experience with Media Cloud or Revenue Cloud, Proven platform migration experience, Ability to manage CI/CD processes and release governance, Knowledge of cross-cloud dependency management, Experience with regression testing and cutover planning 📃 Skills: Salesforce, MediaCloud, RevenueCloud, CI/CD, Metadata, Migration, RegressionTesting, OrderManagement, Billing, Git 🏢 Description: Responsibilities Administer the Salesforce Platform, managing metadata, permission sets, and org hygiene. Configure Media Cloud elements such as product catalogues, order management, and billing. Execute platform migration patterns, cutover planning, and post-migration regression testing. Manage releases, CI/CD pipeline governance, and sandbox refresh strategies. Identify and remediate technical debt blocking platform features. Maintain thorough documentation and migration runbooks. Requirements 4+ years of Salesforce platform experience. Exposure to Media Cloud or Revenue Cloud is strongly preferred. Prior platform migration experience is a key differentiator. Reliable, structured delivery approach with a strong awareness of cross-cloud dependency risks. Offer Our client offers a fast-paced and energetic environment where your unique skillset will be nurtured. You will find real connections, continuous opportunities to grow, and a supportive team that celebrates success together. If you are ready to drive meaningful change and shape the future of the industry, apply today!

🏢 Summary: The role focuses on configuring and optimizing Salesforce Marketing Cloud Next to deliver personalized, data-driven customer journeys at scale. It involves building automated flows, integrating data signals, and ensuring deliverability, tracking, and ROI measurement frameworks. The position requires strong hands-on experience in Marketing Cloud engineering and Data Cloud activation. 🗂️ Requirements: 4–6 years of Marketing Cloud engineering experience, Hands-on experience with Data Cloud activation, Ability to configure Journey Builder and Automation Studio, Experience implementing dynamic content with AMPscript or SSJS, Experience designing tracking events and attribution data structures, Knowledge of deliverability management and GDPR configurations, Proactive monitoring of send metrics and campaign performance 📃 Skills: MarketingCloud, MCNext, MCAE, DataCloud, JourneyBuilder, AutomationStudio, AMPscript, SSJS, GDPR, A/BTesting 🏢 Description: Responsibilities Configure the Marketing Cloud Next platform, including Journey Builder and Automation Studio. Implement email personalization at scale using dynamic content and AMPscript/SSJS logic. Design and build agent-triggered journey entry points integrating platform signals. Configure tracking events and build attribution-ready data structures for ROI dashboards. Architect onboarding and re-engagement flows, including suppression logic and A/B frameworks. Manage sender deliverability, reputation, and GDPR-aware configurations. Requirements 4–6 years of experience in Marketing Cloud engineering. Hands-on Data Cloud activation experience is required. MC Next or MCAE certification is preferred. Ability to bridge marketing intent with technical configuration and measurement frameworks. Proactive monitoring of send metrics and campaign performance. Offer Our client offers a fast-paced and energetic environment where your unique skillset will be nurtured. You will find real connections, continuous opportunities to grow, and a supportive team that celebrates success together. If you are ready to drive meaningful change and shape the future of the industry, apply today!

🏢 Summary: Full-time remote B2B contract for an IT Product Owner within the Salesforce (SF1) ecosystem in retail media, focused on optimizing Sales and Finance productivity through Agentforce and AI features. The role involves managing product backlogs, governing sprints, defining adoption KPIs, and coordinating cross-team dependencies. The assignment runs until the end of 2026 with possible extensions. 🗂️ Requirements: 3–5 years of IT Product Owner experience in Salesforce ecosystem, Experience with Agentforce product management, Backlog management and sprint governance experience, Use case scoping and sizing experience, Adoption KPI definition and tracking, Dependency management with cross-functional teams, Experience supporting change management for product releases, Proficiency in English 📃 Skills: Salesforce, SF1, Agentforce, SalesCloud, ServiceCloud, AI, Scrum, KPIs, Backlog, Governance, Reporting, BPO 🏢 Description: Work mode: remotely Assignment type : B2B Contract length – until the end of 2026 + prolongations Start – ASAP Language – English Industry - retail media Workload : Full time Work using your own equipment . Summary: The IT Product Owner plays a pivotal role in optimizing user productivity within the SF1 framework by managing product backlogs, ensuring effective sprint governance, and facilitating the adoption of AI features across Sales and Finance operations. Responsibilities: Manage product backlog including sprint governance, acceptance criteria, and definitions across Sales and Finance agent use cases. Demonstrate familiarity with SF1 platform including Sales Cloud, Service Cloud, and Agentforce configuration. Scope and size use cases; transform friction points into actionable agent stories. Define and track adoption KPIs such as activation rates and error reduction, reporting metrics to V-Team Lead. Coordinate with BPO counterparts and development teams to manage dependencies effectively. Support change management by collaborating on user communication and training for agent releases. Maintain awareness of the Agentforce roadmap to identify relevant platform releases for SF1 productivity. Key Requirements: Experience in IT product ownership within Salesforce ecosystem (3-5 years). Strong understanding of Agentforce product management including backlog management and sprint governance. Use case scoping & sizing experience. Proficiency in English. Adoption measurement — defines adoption KPIs (activation rate, time-saved, error reduction); tracks metrics and reports to V-Team Lead Dependency management — coordinates with BPO counterparts, IIT shared platform team, and Agentforce Developer on delivery sequencing. Change management support — collaborates with BPO profiles on user communication, training design and launch readiness for each agent release. Agentforce roadmap awareness — stays current on platform releases; identifies upcoming capabilities relevant to SF1 productivity use cases Nice to Have: Experience with AI and agent features. Strong skills in user empathy and communication with Sales and Finance teams. Proficiency in French.

🏢 Summary: The role focuses on designing and managing advanced Tableau dashboards integrated with Salesforce and Slack Enterprise to monitor KPIs, agent performance, and operational metrics. You will build calculated fields, implement row-level security, configure Slack workflows and alerts, and ensure dashboard governance and self-service capabilities. The position requires delivering actionable BI solutions and real-time alerting in a fast-paced environment. 🗂️ Requirements: 3–5 years of experience in Tableau or BI delivery, Experience designing actionable KPI dashboards, Ability to build calculated fields and manage row-level security in Tableau, Experience integrating Tableau with Salesforce and external data sources, Experience configuring Slack Enterprise workflows and alerts, Ability to iterate solutions based on stakeholder feedback 📃 Skills: Tableau, TableauNext, Slack, Salesforce, DataCloud, SQL, BI, Dashboards, KPIs, CSAT, SLA 🏢 Description: Responsibilities Design Tableau Next KPI cockpits, calculated fields, and manage row-level security. Configure Slack Enterprise+ workflows, bot configurations, and alert routing. Surface agent performance metrics such as CSAT and SLA compliance in dashboards. Connect Tableau to Salesforce, Data Cloud, and external data sources. Build real-time Slack alerts for operational failures and business KPI thresholds. Manage dashboard governance and design self-service views for business users. Requirements 3–5 years of experience in Tableau or BI delivery. Strong design sensibility focused on building actionable, outcome-labeled dashboards. Ability to iterate on delivery based on stakeholder feedback. Slack Enterprise administration experience is a strong plus; Tableau Next experience is preferred. Offer Our client offers a fast-paced and energetic environment where your unique skillset will be nurtured. You will find real connections, continuous opportunities to grow, and a supportive team that celebrates success together. If you are ready to drive meaningful change and shape the future of the industry, apply today!

🏢 Summary: Fully remote B2B contract role for a Business Process Owner in Finance (Order-to-Cash) focused on optimizing billing, collections, and reconciliation processes within a Salesforce-enabled environment. The position drives process mapping, automation validation, UAT leadership, and compliance alignment to enhance finance operations through 2026. 🗂️ Requirements: 5+ years experience in Finance operations focused on Order-to-Cash, Expertise in billing, collections, reconciliation, dispute management, revenue recognition, Hands-on experience with Salesforce Revenue Cloud and Service Cloud, Experience leading User Acceptance Testing (UAT), Ability to create and document test scenarios and user stories, Strong knowledge of financial compliance standards and SOX controls, Experience in process mapping and documentation, Experience working in a Salesforce-enabled environment 📃 Skills: Salesforce, RevenueCloud, ServiceCloud, UAT, SOX, OrderToCash, Billing, Collections, Reconciliation, Automation, ProcessMapping, UserStories 🏢 Description: Work mode – fully remote Assignment type : B2B Contract length – until the end of 2026 + prolongations Start – ASAP Language – English Industry - retail media Workload : Full time Work using your own equipment . Summary: The Business Process Owner for Finance (Order-to-Cash Operations) plays a crucial role in enhancing Finance operations through precise process mapping, stakeholder collaboration, and performance tracking. The primary goal is to streamline billing, collections, and reconciliation processes while ensuring compliance and fostering user adoption. Responsibilities: Expertly manage the Order-to-Cash process, including billing, collections, reconciliation, dispute management, and revenue recognition. Utilize Salesforce platform to evaluate agent-assist automations in Revenue and Service Clouds, ensuring accurate validation. Lead User Acceptance Testing (UAT) by designing Finance-related test scenarios and documenting expected outcomes. Contribute to backlog by creating clear Finance user stories in alignment with business objectives and prioritize with the IT Product Owner. Ensure compliance with audit trails, approval chains, segregation of duties, and SOX controls in automation processes. Track and report on Finance adoption key performance indicators to the V-Team Lead. Document current and future-state Order-to-Cash processes, providing training materials for agents and onboarding users. Key Requirements: 5+ years of experience in Finance operations focusing on O2C. Expertise in Order-to-Cash processes, including billing, collections, and revenue recognition. Proficiency in Salesforce platform for managing automations in revenue and service clouds. Experience in leading UAT and documenting test scenarios. Strong knowledge of compliance standards relating to financial processes. Ability to document and map processes effectively. Experience in a Salesforce -enabled environment. Nice to Have: Prior experience in a role promoting user adoption. Background in change management within Finance teams.

🏢 Summary: QA Engineer role focused on establishing and managing end-to-end testing processes for a Salesforce Partner Community project. The position involves designing a QA framework, creating and executing automated and manual tests, and supporting CI and integration testing within an Agile environment. The role includes close collaboration with product and development teams to ensure high-quality Salesforce platform solutions. 🗂️ Requirements: 1+ years of software testing experience, Experience preparing, conducting and documenting tests, Proficiency in a Selenium-based automation framework, Experience with Agile methodologies and tools like Jira or TestRail, Knowledge of at least one programming language for test automation (JavaScript or TypeScript), Basic knowledge of SQL/SOQL queries, Experience with REST/SOAP integration testing, Ability to set up and manage Continuous Integration tools, Experience defining and managing end-to-end QA processes 📃 Skills: Salesforce, Selenium, WebdriverIO, Protractor, JavaScript, TypeScript, SQL, SOQL, REST, SOAP, Jenkins, Bamboo, Autorabit, Jira, TestRail, Agile 🏢 Description: Responsible for the establishment and management of the QA process for the Salesforce Partner Community Development Project. Process should include end-to-end testing comprising smoke, regression, and progression test plans. Responsibilities Testing the software on #1 CRM - Salesforce.com platform Work with Product Owners, Development team to define the functional and technical requirements during User Story refinement sessions Creating test plans and procedures based on clients’ requirements Design and implement a QA Testing Framework for the New Partner Community on the Salesforce.com platform in collaboration with the Project team. Report on bugs and their status as well as interaction with developers, to get them sorted out Requirements: 1+ years of experience in preparing, conducting and documenting software tests Proficiency in at least one Selenium based automation  framework (e.g. WebdriverIO, Protractor...) Experience using Agile development methods, practices and project management tools like Jira, TestRail etc. Previous experience with Salesforce applications would be an asset Knowledge of at least one objective programming language to be able to write automated tests (e.g. JavaScript/TypeScript) Basic knowledge of SQL/SOQL Queries Knowledge of REST/SOAP integration testing Ability to manage and set up Continuous Integration (Autorabit, Jenkins, Bamboo or other) Strong technical writing skills in order to develop comprehensive technical specification documents, process flow diagrams,, use cases, and test plans ISTQB Certification would be an asset Growth Oriented mindset A reliable, responsive attitude toward delivering results and maintaining keen focus Excellent teamwork, communication and collaboration skills Excellent analytical and problem-solving capability Nice to have Credentials: Salesforce Platform App Builder Certification Salesforce Administrator Certification In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your work, you’ll get the following: Contract of Employment (UoP) Private medical coverage, Multisport Life insurance (two annual incomes), Employee Stock Purchase Plan – 15% discount for buying Motorola’s Stock units, Employee Pension Plan – 3,5 % of the month’s salary gross, which goes to the retirement account IP Tax Relief (up to 40%) Yearly salary increase (depends on individual performance) Yearly bonus (depends on company performance) Flexible working hours (usually the day starts between 7-10), 8 hours working day (30 minutes lunch break included). Hybrid work mode (one to two times from the KRK office per week)

🏢 Summary: The role focuses on optimizing sales efficiency by improving processes and tools across the commercial organization, with a strong emphasis on CRM and Sales Tech stack effectiveness. It involves designing a comprehensive client 360 view and target data model to support the full sales cycle. The position requires close collaboration with commercial teams and IT to drive continuous process improvement and maximize ROI from sales technologies. 🗂️ Requirements: Experience in sales or revenue operations functions, Proven experience with CRM systems, particularly Salesforce, Ability to design and optimize sales processes, Experience in managing complex projects, Strong analytical skills for complex data analysis, Fluency in English, Ability to collaborate with commercial teams and IT stakeholders 📃 Skills: Salesforce, CRM, SalesTech, DataModeling, Analytics, ProcessImprovement, ProjectManagement 🏢 Description: Summary: The Senior Sales Excellence Process Owner is responsible for enhancing sales efficiency through process and tooling improvement projects in collaboration with commercial teams and IT. The role aims to maximize the return on investment from Sales Tech stack. What we offer: Contract Length: 9 months+ prolongation Type of contract: B2B Contract Work Model: Remote Responsibilities: Collaborate with various levels of commercial organization to align business needs with effective solutions. Design and build a comprehensive client 360 view to capture essential client relationships in the media industry. Create a foundational target data model covering the entire sales cycle for the commercial organization. Analyze and reflect on current CRM processes, proposing actionable solutions to enhance adherence and functionality. Serve as a subject matter expert to design best-in-class experiences for Sales and Account Management teams in CRM. Develop strategies for continuous process improvement, increasing sales effectiveness and efficiency. Employ advanced problem-solving skills to address challenges, escalating complex issues as necessary. Key Requirements: Strong business acumen with experience in sales roles or strategic sales/revenue operations functions. Analytical skills for structuring complex analyses into clear insights. Fluency in English, with the ability to engage and present to senior stakeholders. Proven experience in managing complex projects with excellent organizational skills. Previous experience with CRM systems, particularly Salesforce. Nice to Have: Knowledge of building or designing a brand-new CRM system. Experience in fast-paced environments requiring strategic thinking and results-oriented decision-making. Ability to work independently and collaboratively across functions.