Purchasing Manager- Soho House Austin

🏢 Summary: The Purchasing Manager is responsible for overseeing procurement operations, vendor management, cost control, and inventory processes to ensure quality, compliance, and profitability. The role focuses on negotiating contracts, analyzing costs, managing supplier relationships, and collaborating with finance and kitchen teams to optimize food and beverage purchasing. It also involves KPI development, reporting, and maintaining health, safety, and sanitation standards. 🗂️ Requirements: Minimum 5+ years of transferable experience, Proven experience managing vendors and negotiating rates, Knowledge of local and regional sanitation and health safety compliance, Ability to manage purchasing, inventory, and cost control processes, Experience preparing reports and cost analyses, Highly organized, efficient, and detail-oriented, Ability to work in a fast-paced, high-volume environment 📃 Skills: Procurement, VendorManagement, Negotiation, CostAnalysis, InventoryManagement, KPI, Reporting, Compliance, ADACO, FnBshop, BirchStreet, Excel 🏢 Description: The Role At Soho House a Purchasing Manager is responsible for setting and following established procedures in ordering, receiving, storing, distributing and payment of items. As the Purchasing Manager, you are responsible for understanding trends, cost and creating efficient processes. Collaborates with the finance team on contracts, invoicing, and other financial matters including preparing reports on purchase orders and cost analyses, evaluating potential vendors, suppliers and request quotes. A successful Purchasing Manager will compare prices to maximize ROI and negotiate appropriate agreements to mitigate risk in price variances and quality control in supplier product and distribution. Main Duties... Influential leader to encourage others and advocates sound financial/business decision making; demonstrates honesty/integrity; purchasing, vendor management and analysis between internal and external stakeholders for perishable and non-perishable products Partner with local kitchen teams and Head Chefs in maintaining lower food cost as well as controllable costs in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality of product and profitability Adhere to local and regional health and safety compliance as well as sanitation standards as specified in Soho House guidelines Oversee all invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered Enforce proper safeguards are in effect for the security of perishable and nonperishable food and beverage stored items Develops key performance indicators (KPI) to set goals and action plan(s) to prioritize, organize, and accomplish consistency in product and lowering margins while maximizing profit Responsible for conducting and maintaining walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Calculate projected costs associated with food and beverage inventory for existing and proposed properties for proper levels, dating, rotation, requisitions, etc. Generate and provide accurate and timely results in the form of reports, presentations, etc. Performs other duties as assigned by supervisor/manager. Required Skills/Qualifications: Minimum of 5+ years' transferable experience Proven experience managing vendors and negotiating rates Knowledge of local and regional sanitation and health safety compliance Must be highly organized, efficient and detail oriented Excel in fast-paced and high-volume, demanding work environment Knowledge of ADACO, FnBshop and BirchStreet a plus. Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry or lift at least 50 pounds. Must be able to kneel, bend, crouch and climb is required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

🏢 Summary: Seeking a Purchasing Manager to lead procurement operations in a manufacturing environment, supporting production schedules, supplier performance, inventory control, and cost optimization. The role involves managing purchasing teams, negotiating supplier agreements, overseeing ERP/MRP-driven material planning, and resolving supply chain issues in a fast-paced contract manufacturing setting. 🗂️ Requirements: 7+ years of purchasing, supply chain, or procurement experience in manufacturing, Experience with ERP/MRP systems, Experience managing supplier performance and production shortages, Experience with cost reduction initiatives and purchasing escalations, Strong understanding of purchasing, procurement, material planning, and inventory control, Ability to analyze MRP demand, supplier quotes, production schedules, and inventory data, Strong negotiation and problem-solving skills, Proficiency with Microsoft Office and Excel, Ability to communicate effectively in English 📃 Skills: ERP, MRP, Excel, Procurement, Purchasing, Supplychain, Inventory, Sourcing, Negotiation, PCBA, Electronics, Manufacturing 🏢 Description: Position Summary The Purchasing Manager is responsible for leading purchasing activities in support of production schedules, customer requirements, inventory goals, supplier performance, and overall business objectives. This role manages the purchasing function to ensure materials, components, equipment, and services are sourced at the best overall value while meeting quality, delivery, and cost expectations. The Purchasing Manager works closely with Program Management, Planning, Production, Engineering, Quality, Sales, Finance, and suppliers to resolve material shortages, supplier issues, pricing concerns, account discrepancies, and delivery risks. This position requires strong leadership, sound business judgment, supplier management experience, and the ability to make effective decisions in a fast-paced contract manufacturing environment. Key Responsibilities - Lead and manage purchasing activities to support production schedules, customer commitments, and inventory requirements. - Oversee buyer performance, workload priorities, supplier follow-up, purchase order execution, and material shortage resolution. - Review and analyze material buy lists, MRP requirements, production schedules, supplier lead times, and inventory levels to ensure purchasing actions align with business needs. - Ensure purchase orders, purchase requisitions, change orders, and requests for quote are processed accurately and in a timely manner. - Manage supplier relationships and serve as an escalation point for delivery issues, pricing concerns, quality issues, nonconforming material, and account discrepancies. - Negotiate pricing, lead times, delivery terms, supplier agreements, and other purchasing conditions to achieve the best overall value. - Coordinate purchasing activities with Program Management, Planning, Production, Engineering, Quality, Sales, and Finance. - Monitor supplier performance related to cost, quality, delivery, responsiveness, and overall reliability. - Develop and maintain supplier relationships, evaluate supplier competitiveness, and identify new or alternate supply sources when needed. - Support material availability through effective purchasing practices, including just-in-time purchasing, economic order quantity planning, inventory control, and shortage management. - Expedite, reschedule, or escalate materials as needed to meet production and customer requirements. - Ensure material standards are met and that substitutions, variances, or nonconformances are properly reviewed and approved. - Lead cost analysis, volume planning, sourcing reviews, and cost reduction initiatives for assigned commodities, components, equipment, and services. - Identify and recommend cost-saving opportunities, alternate sourcing options, and make-versus-buy recommendations. - Maintain and improve purchasing data accuracy, including supplier records, quote tables, part parameters, supplier codes, and purchasing reports. - Review purchasing error reports, supplier performance data, shortage reports, and other key metrics to drive improvement. - Monitor assigned subcontractors and suppliers to ensure performance meets cost, schedule, quality, and scope requirements. - Support Sales, Program Management, and leadership with pricing, sourcing strategy, customer quoting, and contract negotiations as needed. - Develop purchasing procedures, best practices, and process improvements to improve department efficiency and supplier performance. - Provide accurate, prompt, professional, and courteous support to internal and external customers. - Perform other duties as assigned by management. Education and Experience - Minimum of 7 years of purchasing, supply chain, or procurement experience in a manufacturing environment. - Minimum of 2 years of purchasing leadership, supervisory, or team lead experience preferred. - Experience in contract manufacturing, electronics manufacturing, PCBA, or a similar production environment strongly preferred. - Experience purchasing electronic components, mechanical parts, assemblies, equipment, services, or production-related materials preferred. - Previous experience working with ERP/MRP systems required. - Experience managing supplier performance, production shortages, cost reduction efforts, and purchasing escalations required. Required Skills and Qualifications - Strong understanding of purchasing, procurement, supply chain, material planning, and inventory control processes. - Working knowledge of contract manufacturing and electronics/PCBA manufacturing preferred. - Strong leadership skills with the ability to guide, support, and hold purchasing team members accountable. - Ability to read and interpret MRP demand, material reports, purchase history, supplier quotes, production schedules, and inventory data. - Strong negotiation, analytical, problem-solving, and decision-making skills. - Ability to manage supplier relationships and resolve complex purchasing or delivery issues. - Ability to work independently and make sound decisions with limited direction. - Strong organizational skills and ability to manage multiple priorities in a fast-paced, deadline-driven environment. - Excellent communication skills with suppliers, internal departments, customers, and management. - Strong attention to detail, follow-through, and sense of urgency. - Proficiency with Microsoft Office, with strong Excel skills required. - Must be able to read, write, and communicate effectively in English. Preferred Qualifications - Experience sourcing electronic components in a high-mix, low-volume manufacturing environment. - Experience supporting aerospace, medical, defense, or other high-reliability manufacturing industries. - Familiarity with supplier scorecards, supplier corrective actions, cost reduction tracking, and commodity management. - Experience with component shortages, lifecycle management, obsolete parts, alternate sourcing, and long-lead-time material planning. - Experience developing purchasing metrics, reports, processes, and department improvement plans. Work Environment This role operates in both an office and manufacturing environment and requires regular interaction with suppliers, internal departments, production teams, and management. The Purchasing Manager must be comfortable managing changing priorities, urgent material needs, supplier escalations, production deadlines, and customer-driven requirements. Pay Range $120,000—$135,000 USD

🏢 Summary: Leadership role responsible for managing purchasing activities in a manufacturing environment, ensuring material availability, supplier performance, and cost optimization to support production and customer requirements. The position oversees buyers, negotiates supplier agreements, analyzes MRP data, and drives cost reduction and process improvements. Requires strong ERP/MRP expertise and experience in electronics or contract manufacturing. 🗂️ Requirements: Minimum 7 years purchasing, supply chain, or procurement experience in manufacturing, Minimum 2 years leadership or supervisory experience in purchasing, Experience working with ERP/MRP systems, Experience managing supplier performance, production shortages, and cost reduction initiatives, Ability to analyze MRP demand, material reports, and production schedules, Proficiency in Microsoft Excel, Fluent English communication skills 📃 Skills: ERP, MRP, Excel, PCBA, Electronics, Procurement, Sourcing, Inventory, Negotiation, Analytics 🏢 Description: Position Summary The Purchasing Manager is responsible for leading purchasing activities in support of production schedules, customer requirements, inventory goals, supplier performance, and overall business objectives. This role manages the purchasing function to ensure materials, components, equipment, and services are sourced at the best overall value while meeting quality, delivery, and cost expectations. The Purchasing Manager works closely with Program Management, Planning, Production, Engineering, Quality, Sales, Finance, and suppliers to resolve material shortages, supplier issues, pricing concerns, account discrepancies, and delivery risks. This position requires strong leadership, sound business judgment, supplier management experience, and the ability to make effective decisions in a fast-paced contract manufacturing environment. Key Responsibilities Lead and manage purchasing activities to support production schedules, customer commitments, and inventory requirements. Oversee buyer performance, workload priorities, supplier follow-up, purchase order execution, and material shortage resolution. Review and analyze material buy lists, MRP requirements, production schedules, supplier lead times, and inventory levels to ensure purchasing actions align with business needs. Ensure purchase orders, purchase requisitions, change orders, and requests for quote are processed accurately and in a timely manner. Manage supplier relationships and serve as an escalation point for delivery issues, pricing concerns, quality issues, nonconforming material, and account discrepancies. Negotiate pricing, lead times, delivery terms, supplier agreements, and other purchasing conditions to achieve the best overall value. Coordinate purchasing activities with Program Management, Planning, Production, Engineering, Quality, Sales, and Finance. Monitor supplier performance related to cost, quality, delivery, responsiveness, and overall reliability. Develop and maintain supplier relationships, evaluate supplier competitiveness, and identify new or alternate supply sources when needed. Support material availability through effective purchasing practices, including just-in-time purchasing, economic order quantity planning, inventory control, and shortage management. Expedite, reschedule, or escalate materials as needed to meet production and customer requirements. Ensure material standards are met and that substitutions, variances, or nonconformances are properly reviewed and approved. Lead cost analysis, volume planning, sourcing reviews, and cost reduction initiatives for assigned commodities, components, equipment, and services. Identify and recommend cost-saving opportunities, alternate sourcing options, and make-versus-buy recommendations. Maintain and improve purchasing data accuracy, including supplier records, quote tables, part parameters, supplier codes, and purchasing reports. Review purchasing error reports, supplier performance data, shortage reports, and other key metrics to drive improvement. Monitor assigned subcontractors and suppliers to ensure performance meets cost, schedule, quality, and scope requirements. Support Sales, Program Management, and leadership with pricing, sourcing strategy, customer quoting, and contract negotiations as needed. Develop purchasing procedures, best practices, and process improvements to improve department efficiency and supplier performance. Provide accurate, prompt, professional, and courteous support to internal and external customers. Perform other duties as assigned by management. Education and Experience Minimum of 7 years of purchasing, supply chain, or procurement experience in a manufacturing environment. Minimum of 2 years of purchasing leadership, supervisory, or team lead experience preferred. Experience in contract manufacturing, electronics manufacturing, PCBA, or a similar production environment strongly preferred. Experience purchasing electronic components, mechanical parts, assemblies, equipment, services, or production-related materials preferred. Previous experience working with ERP/MRP systems required. Experience managing supplier performance, production shortages, cost reduction efforts, and purchasing escalations required. Required Skills and Qualifications Strong understanding of purchasing, procurement, supply chain, material planning, and inventory control processes. Working knowledge of contract manufacturing and electronics/PCBA manufacturing preferred. Strong leadership skills with the ability to guide, support, and hold purchasing team members accountable. Ability to read and interpret MRP demand, material reports, purchase history, supplier quotes, production schedules, and inventory data. Strong negotiation, analytical, problem-solving, and decision-making skills. Ability to manage supplier relationships and resolve complex purchasing or delivery issues. Ability to work independently and make sound decisions with limited direction. Strong organizational skills and ability to manage multiple priorities in a fast-paced, deadline-driven environment. Excellent communication skills with suppliers, internal departments, customers, and management. Strong attention to detail, follow-through, and sense of urgency. Proficiency with Microsoft Office, with strong Excel skills required. Must be able to read, write, and communicate effectively in English. Preferred Qualifications Experience sourcing electronic components in a high-mix, low-volume manufacturing environment. Experience supporting aerospace, medical, defense, or other high-reliability manufacturing industries. Familiarity with supplier scorecards, supplier corrective actions, cost reduction tracking, and commodity management. Experience with component shortages, lifecycle management, obsolete parts, alternate sourcing, and long-lead-time material planning. Experience developing purchasing metrics, reports, processes, and department improvement plans. Work Environment This role operates in both an office and manufacturing environment and requires regular interaction with suppliers, internal departments, production teams, and management. The Purchasing Manager must be comfortable managing changing priorities, urgent material needs, supplier escalations, production deadlines, and customer-driven requirements. Pay Range $120,000—$135,000 USD Rocket EMS will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act. Candidates are not required to disclose criminal history or participate in a background check unless and until a conditional offer of employment has been made. Any final offer of employment may be conditioned on completion of a background check, consistent with applicable law.

🏢 Summary: Leadership role overseeing Club Reception operations, managing staff, service standards, and member relations in a fast-paced hospitality environment. Responsible for team development, scheduling, payroll, systems accuracy, and resolving member and guest issues. Ensures high service quality aligned with brand standards while maintaining compliance and operational efficiency. 🗂️ Requirements: 6+ years relevant work experience, 3+ years in managing or supervisory role, Experience managing and training reception teams, Experience handling high-volume phone lines, Ability to manage staff scheduling and payroll, Experience resolving guest disputes and conflict resolution, Ability to work nights, weekends, and holidays, Ability to work on feet for 8+ hours, Ability to lift up to 20 pounds 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager is an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos. Main Duties Influential leader, trainer and approachable mentor to ensure communication strategies and messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation Organize, schedule and conduct staff meetings monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk Process all member, guest and staff disputes and claims in a timely manner and communicate next steps Establish and maintain department operating procedures Manage day-to-day Club Reception operations and respond in a courteous, professional and rapid manner to resolve difficulties Ensure all systems are kept up to date with accurate information and standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications Minimum of 6+ years of equivalent work experience (3+ years in managing/supervisory capacity) Experienced leader in training and developing an elevated and approachable reception team environment Experience with OpenTable, Salesforce and Opera preferred Experience answering high-volume phone lines and handling inquiries professionally and timely Problem solving and conflict resolution skills Detail oriented with ability to multi-task in a high-volume environment Strong communication skills and ability to follow written and verbal instructions Flexible schedule with ability to work nights, weekends and holidays as needed Physical Requirements Must be able to seize, grasp, turn and hold objects with hands Must be able to work on your feet for at least 8 hours Fast paced movements required to move throughout the club Must be able to move, pull, carry or lift at least 20 pounds Occasionally kneel, bend, crouch and climb as required Benefits Competitive compensation packages with global benefits and perks Health Care + 401K: Medical, Dental & Vision and Retirement fund with a 2% match for full-time employees Paid Time Off: Sick days and vacation days for full-time employees Career Development opportunities domestically or internationally, managerially or technically Soho Impact initiatives including mentoring, apprenticeship, local outreach and sustainability Learning & Development courses available internally and externally Cookhouse & House Tonic events and activities Team Events including fitness sessions, cinema screenings and art classes Team Meal provided while on duty Salary Range $80,000—$85,000 USD

🏢 Summary: Recruitment Manager role overseeing hiring operations, sourcing, interviewing, and recruitment strategy across Soho House properties, restaurants, and shared working spaces. The position focuses on high-volume recruitment, candidate experience, manager coaching, and support for new property openings. The offer includes competitive compensation, healthcare, retirement benefits, paid time off, and career development opportunities. 🗂️ Requirements: 3+ years experience as a recruitment manager, Experience with high-volume recruitment, Hospitality, shared working spaces, or retail recruitment experience, Strong organizational skills, Ability to prioritize tasks, Strong IT skills, Report writing ability, Ability to multitask, Occasional travel availability 📃 Skills: Recruiting, Sourcing, Screening, Interviewing, Reporting, IT, Hospitality, Retail 🏢 Description: The role… At Soho House, the Recruitment Manager is responsible for collaborating with Head of Recruitment, The Americas to oversee new property openings and existing property hiring gaps, recruitment processes and partnerships. The Recruitment Manager will work closely with General Managers to manage sourcing, interviewing, and employment processes and ensure that all Houses and properties are providing a positive candidate experience. Ultimately, the Recruitment Manager will support all recruitment to ensure Soho House is hiring the best and most qualified employees to maintain high Soho House standards. Main Duties • Recruiting for roles at all levels across our expanding portfolio of houses, restaurants and shared working spaces • Proactive and reactive sourcing, screening and interviewing of candidates • Coaching and guiding managers to ensure smooth and positive recruitment journey • Working with the wider recruitment team on new opening strategy and high volume hiring • Managing internal recruitment process and applications • Providing feedback to all candidates • Lead external recruitment events - Careers fairs, Open days, etc. • Continually reviewing recruitment methods as the business expands to ensure constant improvement • Build a rapport with the teams at all levels both in operations and our support office • Training on recruitment practices for all hiring managers Required Skills/Qualifications: • At least 3 years' experience as a recruitment manager • Experience of recruiting high volume within hospitality, shared working spaces, or retail • Positive and proactive attitude • Excellent organization skills and ability to prioritize • Strong IT skills and ability to write and produce reports • Ability to multitask • The ability to travel occasionally Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $110,000—$120,000 USD

🏢 Summary: Reception Manager role overseeing Club Reception operations, team leadership, and member relations in a fast-paced hospitality environment. Responsible for supervising staff, managing schedules and payroll, handling member inquiries and disputes, and ensuring service, compliance, and operational standards are met. Offers competitive compensation, benefits, and career development opportunities. 🗂️ Requirements: Minimum 6+ years relevant work experience, Minimum 3+ years in managerial/supervisory role, Experience managing and developing reception teams, Experience with high-volume phone lines and professional inquiry handling, Ability to manage staff scheduling and payroll, Strong problem-solving and conflict resolution skills, Ability to multitask in high-volume environment, Strong verbal and written communication skills, Flexible availability including nights, weekends, holidays, Ability to meet physical job requirements (standing 8+ hours, lifting 20 lbs) 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos! Main Duties Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure Organize, schedule and conduct staff meetings and agendas monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed Work with Reception Manager to establish and maintain department operating procedures Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team Must have OpenTable, Salesforce and Opera experience is not a must but would be nice Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills and ability to understand and follow written and verbal instructions Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 20 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. Salary Range (New York): $80,000—$85,000 USD

🏢 Summary: The Runner role is responsible for supporting servers and kitchen staff by delivering food, preparing tables, and ensuring seamless, high-quality service in a fast-paced dining environment. The position focuses on maintaining service standards, expediting orders, and enhancing the overall guest experience. Candidates must thrive under pressure while adhering to health, safety, and company procedures. 🗂️ Requirements: Minimum 2+ years experience in similar role, Ability to work in fast-paced, high-volume environment, Capability to problem solve under pressure, Demonstrated customer service skills, Completion of required training and competency assessments, Flexibility to work weekends and holidays, Ability to work both in team and independently, Tips certification, POS knowledge, Ability to lift up to 40 pounds, Ability to stand for 8 hours 📃 Skills: POS, FoodService, TableService, Expediting, HealthSafety, AllergyProcedures 🏢 Description: The Role At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests. As a Food Runner, your goal will be to provide members and guests with outstanding customer service and actively help to improve their overall dining experience. Main Duties - Responsible for following Steps of Service set by Soho House & Co including: refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish table supplies, and expedite food orders - Accommodate special requests from guests or provide alternative solutions, escalating to management when needed - Thrive in high-volume service environment and ensure seamless delivery by anticipating guest needs and supporting servers, Executive Chef, and General Manager - Ensure food orders are plated and coursed correctly before serving - Adhere to health and safety policies (including allergy procedures), company standards, and applicable laws - Work as one team to serve food and drink in a timely manner and run items from expo and service bar as needed - Clean and stock server alley and expo area - Maintain knowledge of the menu and provide suggestions when requested Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Ability to work effectively in fast-paced, high-volume environments - Strong problem-solving skills under pressure - Hospitable, approachable, and customer-service oriented - Demonstrated competency through required training - Ability to work flexible shifts including weekends and holidays - Ability to take direction and work both in a team and autonomously - Tips certified and POS knowledge Physical Requirements - Ability to seize, grasp, turn, and hold objects - Ability to stand for at least 8 hours - Ability to move quickly throughout the club - Ability to lift, pull, or carry at least 40 pounds - Ability to kneel, bend, crouch, and climb as required Benefits - Competitive compensation packages with global benefits and perks - Health Care + 401K: Medical, Dental & Vision and retirement fund with 2% match for full-time employees - Paid Time Off: Sick days and vacation days for full-time employees - Career Development opportunities domestically and internationally - Learning & Development courses available internally and externally - Team Events and team meals provided while on duty - Pay Range: $17.87—$17.87 USD

🏢 Summary: The role offers an opportunity to work as a Server responsible for delivering an elevated dining experience, educating members and guests on menu items, and ensuring seamless service operations. The position requires maintaining service standards, accurate POS order entry, collaboration with FOH and BOH teams, and adherence to health and safety regulations. It suits candidates who thrive in fast-paced environments and are experienced in high-volume hospitality settings. 🗂️ Requirements: Minimum 2+ years experience in similar role, Experience in fast-paced, high-volume environment, Ability to work flexible shifts including weekends and holidays, Demonstrated competency in training schedule and Club School, OLCC certification, Knowledge of POS (Micros), Ability to follow health and safety regulations 📃 Skills: POS, Micros, OLCC, Hospitality, FoodSafety 🏢 Description: The Role At Soho House a Server is responsible for understanding, discussing and educating members and guests on all menu items and associated allergies (if applicable) while presenting an approachable and elevated experience by following Soho House Service Standards. The Server ensures the success of service and guest satisfaction, collaborates with team members, completes pre-service and post-service duties, accurately enters orders into POS, and remains attentive to support additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff. Main Duties - Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes learned in Club School. - Elevate the dining experience with food and drink pairing options and discuss specials to drive sales through consistent, approachable communication and the highest level of service in accordance with Soho House Standards. - Maintain communication and advise Management and Executive Chef on any allergies or potential risks encountered. - Complete all checkout reports at the end of each shift and ensure management review and signature. - Adhere to health and safety policies and all company policies, procedures, standards, and applicable laws. - Ensure food orders are plated and coursed correctly before serving. - Assist runners and bussers with expo and service bar tickets to support table orders. - Clean and stock server alley and bar area; polish silverware, plates, and glassware as needed. - Maintain full knowledge of the menu and provide suggestions when requested. - Perform other duties as assigned by supervisor or manager. Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity. - Ability to thrive in fast-paced, high-volume environments and problem solve under pressure. - Demonstrated competency as outlined in the training schedule and Club School. - Ability to work flexible shifts, including weekends and holidays. - Ability to take direction, work in a team environment and autonomously. - OLCC-certified and POS (Micros) knowledge. Physical Requirements - Ability to seize, grasp, turn, and hold objects. - Ability to perform fast-paced movements across the property. - Ability to move, pull, carry, or lift at least 20 pounds. - Ability to kneel, bend, crouch, climb, lift, clean, stoop, stand, walk, reach, push, twist, and squat for extended periods. Why work with us Soho House offers competitive compensation packages with global benefits and perks and training to develop technical and managerial skills. Health Care + 401K - Full-time employees eligible for Medical, Dental & Vision benefits and Retirement fund with 2% match. Paid Time Off - Sick days and vacation days for full-time employees. Career Development - Opportunities for domestic or international progression, managerial or technical growth. Soho Impact - Community empowerment through mentoring, apprenticeship, local outreach, and sustainability. Learning & Development - Access to internally and externally run courses. Cookhouse & House Tonic - Monthly food and drink events, trips, and training opportunities. Team Events - Monthly fitness sessions, cinema screenings, and art classes. Team Meal - Complimentary substantial meal provided while on duty.

🏢 Summary: Server role in a fast-paced hospitality environment focused on delivering elevated dining experiences, guest service, menu knowledge, and efficient front-of-house operations. The position requires collaboration with FOH and BOH teams, POS usage, and adherence to service and safety standards. 🗂️ Requirements: 2+ years of experience in a similar server role, Ability to work in fast-paced, high-volume environments, POS knowledge, Tips certification, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Demonstrated competency in training schedule and Club School, Knowledge of menu items and allergy awareness 📃 Skills: POS, FOH, BOH, Hospitality, Service, Sales, Food, Beverage 🏢 Description: The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $20.87—$20.87 USD

🏢 Summary: Food Runner role focused on delivering high-quality dining service in a fast-paced hospitality environment, including table service, food delivery, guest support, and coordination with kitchen and service staff. The position requires strong customer service, teamwork, and the ability to perform under pressure while following service and safety standards. 🗂️ Requirements: 2+ years of experience in a similar role, Ability to work in fast-paced, high-volume environments, Problem-solving skills under pressure, Strong customer service and hospitality skills, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Completion of required training competencies, Tips certification, POS knowledge, Ability to lift up to 40 pounds, Ability to stand and move for extended periods 📃 Skills: POS, Tips, Service, Hospitality, Foodservice, CustomerService 🏢 Description: The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties - Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders - Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options - Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported. - Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests - Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable - Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section - Clean and stock server alley and expo area - Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Thrive in fast-paced, high-volume environments and maintain calm, think quickly and effectively problem solve under pressure - Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests - Must be able to demonstrate competency as outlined in the training schedule and Club School - Must be able to work flexible shifts and schedules, including weekends and holidays as needed - Ability to take direction, work in a team environment and autonomously - Tips certified and POS knowledge Physical Requirements - Must be able to seize, grasp, turn and hold objects with hands - Must be able to work on your feet for at least 8 hours - Fast paced movements are required to go from one part of the club to others - Must be able to move, pull, carry, or lift at least 40 pounds - Occasionally kneel, bend, crouch and climb as required Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. - Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match - Paid Time Off: Full-Time Employees have sick days + vacation days - Career Development: Opportunities for domestic or international career progression, managerial or technical - Soho Impact: Community mentoring, apprenticeship, outreach and sustainability initiatives - Learning & Development: Internal and external training courses available for all employees - Cookhouse & House Tonic: Food and drink events, trips and training opportunities - Team Events: Fitness sessions, screenings and art classes - Team Meal: Complimentary meal while on duty In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $18.47—$18.47 USD