Account Manager

🏢 Summary: The Account Manager is responsible for driving profitable revenue growth by developing new business and managing strategic accounts within a specialized platform. The role involves solution-based selling, account planning, contract negotiation, and close collaboration with technical and regional teams. This position requires independent work, strong industry expertise, and up to 75% travel. 🗂️ Requirements: Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry or related discipline or equivalent work experience, 5–7 years of sales experience in distribution, manufacturing, or account management, Experience in developing and managing strategic customer relationships, Ability to translate customer needs into technical solutions, Strong knowledge of materials and processing, Proficiency in MS Word, PowerPoint, and Excel, Legal authorization to work in the specified country, Ability to travel up to 75% 📃 Skills: CRM, MSWord, PowerPoint, Excel, Salesforecasting, Accountplanning, Contractnegotiation, Polymers, Thermoplastics, Processing 🏢 Description: Position Overview: The Account Manager is responsible for developing profitable growth, with a primary focus on target customers based on a specialization platform. This includes forecasting annual objectives for sales, margins, and volume growth. The role requires the ability to sell at all levels of management, build strong relationships, and assist customers in problem solving to deliver solutions. The individual must work independently with little oversight and effectively influence at the managerial peer level. Up to 75% travel is required. Responsibilities: - Deliver profitable revenue growth, including new business development - Achieve gross margin targets as a percentage of sales - Utilize customer-centric selling tools and processes, including scorecards, business reviews, EVE tools, high/wide/deep relationship development, prospecting, sales funnel development, AR collection, cross selling, and CRM management - Establish, track, and close new business targets aligned with short- and long-term objectives - Develop contact matrices and build relationships with key decision makers - Prospect and conduct cold calls - Develop and manage sales plans, sales budgets, and expense budgets - Establish account development plans and network across customer and internal organizations - Deliver planned results (AOP) - Identify and capture service opportunities within assigned geography or industry - Develop industry and product expertise to leverage opportunities - Collaborate with regional sales and technical teams to drive solutions-based growth - Align customer business strategies with company capabilities - Monitor competition and develop strategies to overcome barriers - Implement pricing and market strategies and negotiate customer contracts - Participate in strategy development and help define target markets and commercial strategy - Develop written account plans for top strategic accounts with defined sales metrics - Manage strategic relationships and monitor competitive activity - Maintain CRM data and sales statistics Qualifications: - Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry, or related discipline or equivalent work experience - 5–7 years of sales experience in distribution, manufacturing, sales, or account management - Ability to develop high, wide, and deep customer relationships - Strong analytical and complex problem-solving skills - Technical aptitude - Excellent verbal, written, and presentation skills - Broad knowledge of materials and processing - Strong computer skills with proficiency in MS Word, PowerPoint, and Excel - Legal authorization to work in the specified country is required

🏢 Summary: Sales Manager role focused on leading and developing an enterprise account executive team, driving inbound and outbound sales growth, and managing sales operations and CRM processes. The position involves coaching sales teams, coordinating with operations and marketing, and using data-driven reporting to exceed revenue goals in a manufacturing-focused environment. 🗂️ Requirements: Bachelor's degree in business or related field or equivalent experience, 6+ years of sales experience, 2+ years of management or team lead experience, Experience with inside sales and new business development, Experience implementing outbound sales strategies, Ability to articulate value propositions and ROI, Experience leading and developing sales teams, Ability to work in office 3 days per week, Ability to travel as needed 📃 Skills: Salesforce, CRM, Sales, Forecasting, Manufacturing, ROI 🏢 Description: The Sales Manager is responsible for supervising and organizing the enterprise accounts team. This role focuses on managing organizational sales by developing business plans, exceeding sales goals, coordinating with marketing on lead generation, and overseeing the performance and development of the sales team. How You'll Contribute: - Build and manage a high-performing Account Executive team focused on inbound sales motion and growth of existing accounts - Recruit, hire, train, and develop team members to consistently exceed sales goals - Coordinate with sales and operations teams to support deal execution and optimize sales processes - Monitor employee productivity and motivate the team to achieve daily and monthly targets - Implement best practices in sales pipeline management - Ensure accurate and complete information is maintained in Salesforce CRM - Use CRM tools to manage and analyze sales activities and pipeline health - Supervise the team according to company policies and procedures - Conduct interviews, onboarding, and staff hiring activities - Provide ongoing coaching, training, and development to improve product knowledge and sales performance - Report sales metrics, opportunities, and risks to senior management - Use data-driven insights to forecast revenue and identify improvement areas - Develop an understanding of ideal customers and tailor sales strategies to improve customer engagement What You'll Bring: - Bachelor's degree in business or related field, or equivalent experience - 6+ years of sales experience - 2+ years of management or team lead experience - Proven experience in inside sales and new business development - Experience implementing aggressive outbound sales strategies - Knowledge of technical sales and manufacturing preferred - Ability to communicate value propositions and ROI effectively - Strong customer service and relationship-building skills - Ability to train, develop, and lead a successful sales team - Ability to work in the office 3 days per week and travel as needed Compensation and Benefits: - Base salary range: $125,000–130,000 annually plus commission - 401(k) match - Medical, dental, and vision insurance - Life and disability insurance - Paid time off including vacation, sick leave, holidays, maternity, and bonding leave - Employee assistance and wellbeing resources Additional Information: - Equal opportunity employer - Participation in E-Verify for U.S.-based roles

🏢 Summary: Sales Manager role focused on leading and developing an enterprise account executive team, driving inbound and outbound sales growth, and optimizing sales operations and CRM processes. The position involves team supervision, pipeline management, revenue forecasting, and collaboration with operations and marketing to exceed sales goals. Hybrid work arrangement with competitive salary, commission, and benefits. 🗂️ Requirements: Bachelor's degree in business or related field or equivalent experience, 6+ years of sales experience, 2+ years of management or team lead experience, Experience with inside sales and new business development, Experience planning and implementing outbound sales strategies, Ability to articulate value propositions and ROI, Ability to train, develop, and lead a sales team, Ability to work 3 days per week in office, Ability to travel as needed 📃 Skills: Salesforce, CRM, Sales, Forecasting, Management, Outbound, InsideSales, Manufacturing, ROI 🏢 Description: The Sales Manager is responsible for supervising and organizing the enterprise accounts team. The role includes managing organizational sales by developing business plans, meeting and exceeding planned goals, coordinating with marketing on lead generation, and overseeing team performance through goal tracking, target setting, and training. Quick Facts - Hybrid work arrangement - Base salary range: $125,000–130,000 annually plus commission - Benefits include 401(k) match, medical, dental, and vision insurance, life and disability insurance, paid time off, maternity and bonding leave, EAP, and wellbeing resources How You'll Contribute - Build and manage a high-performing Account Executive team focused on inbound sales and growth of existing accounts - Recruit, hire, and develop team members to consistently exceed sales goals - Coordinate with sales and operations teams to support deal success and optimize sales processes - Monitor employee productivity and motivate the team to achieve daily and monthly goals - Implement best practices in sales pipeline management - Ensure accurate and complete information is captured in Salesforce CRM - Utilize CRM tools to manage and analyze sales activities and pipeline health - Supervise the team in accordance with company policies and procedures - Conduct interviews, orientations, and hiring activities - Provide ongoing training, coaching, and development to improve skills and product knowledge - Report sales metrics, opportunities, and risks to senior management - Use data-driven insights to forecast revenue and identify improvement areas - Develop an understanding of ideal customers and tailor sales strategies to improve engagement What You'll Bring - Bachelor's degree in business or related field, or equivalent experience - 6+ years of sales experience - 2+ years of management or team lead experience - Proven success with inside sales and new business development - Experience implementing outbound sales strategies - Knowledge of technical sales and manufacturing is a plus - Ability to communicate value propositions and ROI effectively - Strong customer service and relationship-building skills - Ability to train, develop, and lead a successful sales team - Ability to work in office 3 days per week and travel as needed Additional Information - Equal opportunity employer - Participation in E-Verify for U.S.-based roles

🏢 Summary: The Account Manager oversees day-to-day relationships between marketing stakeholders and the in-house studio, managing briefs from intake to delivery within a high-volume content production environment. The role focuses on project tracking, workflow coordination through OMG, and cross-location collaboration to ensure milestones and SLAs are met. It requires strong organizational, communication, and workflow management expertise in a multi-stakeholder marketing setting. 🗂️ Requirements: Experience in account management, client services, or project management in a creative or marketing environment, Experience managing multiple concurrent projects and workstreams, Proficiency with project management or workflow systems (OMG, Workfront, Asana, or similar), Understanding of creative production workflows (briefing, resourcing, review, delivery), Ability to manage stakeholder communication at manager and director level, Experience tracking scope changes, resourcing risks, and project dependencies, Ability to collaborate with cross-location or remote teams, Willingness to develop proficiency with Pencil and AI-assisted workflow tools 📃 Skills: OMG, Workfront, Asana, Pencil, AI, ProjectManagement, WorkflowManagement, ContentProduction, Reporting, VersionControl 🏢 Description: Role: Account Manager Description The Account Manager manages the day-to-day relationship between marketing teams and the studio across one or more business units. You are responsible for brief management, project tracking, stakeholder communication, and the smooth flow of work through the OMG system. You partner with Integrated Project Managers to ensure production milestones are met and flagged issues are resolved proactively. Based in Baltimore, MD you will be part of a three-person Account Management team supporting the Business Director in delivering a seamless, high-volume content production operation across the client's organization. This role suits someone who thrives in fast-paced, multi-stakeholder environments and enjoys being embedded in a client's world. What You Will Be Doing - Manage a portfolio of active briefs across one or more business units from brief intake through delivery, ensuring projects are tracked, resourced, and delivered to agreed SLAs - Build strong working relationships with marketing stakeholders as a responsive and proactive day-to-day contact - Work within OMG to raise, track, and close briefs; maintain up-to-date project status information and proactively alert on potential bottlenecks - Partner with Integrated Project Managers to coordinate production milestones, manage dependencies, and ensure seamless cross-location delivery - Support preparation of weekly status reports and QBR documentation under guidance of the Business Director - Manage stakeholder expectations around timelines, creative scope, and delivery - Review briefs for completeness and clarity before routing to creative and production teams; escalate ambiguities promptly - Track and flag scope changes, version control issues, or resourcing risks to leadership - Contribute to studio culture and stay engaged with brand priorities What You Need To Be Great In This Role - Experience in account management, client services, or project management in a creative, marketing, or content production environment - Strong organizational skills and ability to manage multiple concurrent workstreams - Clear written and verbal communication skills with direct client interaction - Proactive, solutions-focused working style - Familiarity with project management or workflow systems (OMG, Workfront, Asana, or similar) - Understanding of creative production workflows in a multi-channel content environment - Comfort working across a multi-location team and collaborating remotely - Curiosity about how AI tools can enhance account management and creative production workflows - Willingness to develop proficiency with Pencil and AI-assist features - Ability to break down complex multi-brief workloads into clear priorities Compensation The base salary for this position ranges from $97,750.00 to $109,250.00 USD. Individual compensation varies based on job-related factors including location, business needs, level of responsibility, experience, and qualifications.

🏢 Summary: Leadership role overseeing regional account management for post-sale revenue, retention, and expansion within a highly regulated 503A/503B healthcare environment. Responsible for AI-enabled forecasting, growth strategy, compliance-embedded execution, and executive customer engagement to drive predictable, scalable performance. Leads and develops high-performing teams while aligning cross-functional operations to ensure quality, regulatory adherence, and sustainable growth. 🗂️ Requirements: 10–15 years in account management, customer success, or post-sale commercial leadership, 1–2 years leading leaders, Bachelor’s degree or equivalent experience, Proven success improving retention and expansion in regulated or complex environments, Advanced proficiency in CRM and forecasting tools, Experience with AI-driven analytics for pipeline and performance management, Strong knowledge of compliance and risk management in regulated industries, Experience in healthcare, life sciences, or similar regulated industry (preferred) 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Segmentation, Scoring, Dashboards, Compliance, RiskManagement 🏢 Description: Position Summary: The Director, Account Management – East/Southeast leads regional post-sale revenue performance, retention, and expansion across the customer base, directly impacting predictable growth, customer lifetime value, and enterprise trust. This role owns strategy, operating cadence, and leader development, ensuring disciplined execution, accurate forecasting, and compliant delivery. Leveraging AI as a force multiplier, the leader scales insight generation, prioritization, and decision quality to accelerate speed, consistency, and outcomes. Operating within a hyper-growth, highly regulated 503A/503B environment, the role aligns customer commitments with quality, regulatory, and operational realities. Success requires strong strategic thinking, rigorous execution, and exceptional learning agility to navigate complexity, elevate standards, and deliver durable, scalable performance while building teams and institutionalizing repeatable systems. Responsibilities: Regional Account Revenue Ownership - Own regional retention and expansion performance through AI-enabled account strategies and disciplined execution. - Develop scalable expansion frameworks leveraging AI-driven segmentation and opportunity scoring. - Establish high-confidence forecasting systems using AI-enhanced analytics and performance dashboards. Account Management Team Leadership - Build and coach high-performing managers through structured development plans and performance analytics. - Drive rigorous performance management using data-backed interventions and AI tools. - Lead structured hiring, succession planning, and workforce planning initiatives. Customer Stewardship and Executive Engagement - Own senior-level customer relationships, leading strategic conversations and negotiations. - Ensure consistent delivery of customer commitments through disciplined account planning and performance tracking. - Design and execute retention programs leveraging predictive analytics and health scoring. Compliance-Embedded Account Execution - Standardize workflows using AI-enabled automation, playbooks, and performance metrics. - Collaborate cross-functionally with Operations, Quality, Finance, Legal, and Sales. - Embed compliance, quality, and contractual guardrails into all account activities. Forecasting, Renewal Discipline, and Predictability - Leverage AI and advanced analytics to inform strategy and enhance decision-making. - Build scalable systems and governance models supporting rapid growth. - Champion continuous improvement through innovation and process refinement. Knowledge and Skills: - Advanced proficiency in CRM platforms, forecasting tools, and AI-driven analytics. - Strong leadership capability in team development and organizational design. - Deep understanding of regulated business environments, risk management, and compliance alignment. - Exceptional communication and strategic thinking skills. Experience and Qualifications: - 10 to 15 years of experience leading account management, customer success, or post-sale commercial organizations, with at least 1 to 2 years leading leaders. - Demonstrated success improving retention and expansion in regulated or complex environments. - Experience in healthcare, life sciences, or similarly governed industries preferred. - Bachelor’s degree required or equivalent experience considered. Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Requires frequent communication, prolonged stationary positioning, regular use of hands and computer equipment, and movement throughout the office and corporate campus. Regular standing, walking, reaching, balancing, stooping, kneeling, crouching, or crawling may be required.

🏢 Summary: The Account Manager oversees day-to-day relationships between marketing teams and the studio, managing briefs from intake to delivery within a high-volume content production environment. The role focuses on project tracking, stakeholder communication, workflow management in OMG, and cross-location coordination with Integrated Project Managers. This position supports seamless execution, proactive issue resolution, and efficient creative production operations. 🗂️ Requirements: Experience in account management, client services, or project management in marketing or creative environments, Experience managing multiple concurrent projects, Proficiency with project management or workflow systems (OMG, Workfront, Asana, or similar), Understanding of creative production workflows, Strong written and verbal communication skills, Experience collaborating with cross-location or remote teams, Ability to manage briefs, track scope changes, and maintain version control, Willingness to develop proficiency with Pencil and AI-assisted workflow tools 📃 Skills: OMG, Workfront, Asana, Pencil, AI, Workflow, ProjectManagement, ContentProduction, Reporting, VersionControl 🏢 Description: Role: Account Manager The Account Manager manages the day-to-day relationship between marketing teams and the studio across one or more business units. You are responsible for brief management, project tracking, stakeholder communication, and the smooth flow of work through the OMG system. You partner with Integrated Project Managers in Mexico City to ensure production milestones are met and flagged issues are resolved proactively. Based in Minneapolis, MN (Remote), you will be part of a three-person Account Management team supporting the Business Director in delivering a seamless, high-volume content production operation across the client’s organization. Working at the heart of a brand means integrating across the client’s business and evolving needs. What you will be doing: - Manage a portfolio of active briefs across one or more business units — from brief intake through delivery — ensuring all projects are tracked, resourced, and delivered to agreed SLAs - Build strong working relationships with marketing stakeholders, acting as a responsive, knowledgeable, and proactive day-to-day contact - Work within OMG to raise, track, and close briefs; maintain up-to-date project status information and support proactive alerting on potential bottlenecks - Partner with Integrated Project Managers (Mexico City) to coordinate production milestones, manage dependencies, and ensure seamless cross-location delivery - Support the preparation of weekly status reports and QBR documentation under the guidance of the Business Director - Manage stakeholder expectations around timelines, creative scope, and delivery - Review briefs for completeness and clarity before routing to the creative and production team; escalate ambiguities promptly - Track and flag scope changes, version control issues, or resourcing risks to the Business Director and Program Director - Contribute to the studio culture and engage with university brands, programs, and priorities What you need to be great in this role: - Experience in an account management, client services, or project management role in a creative, marketing, or content production environment - Strong organizational skills and the ability to manage multiple concurrent workstreams - Clear, confident written and verbal communication skills - A proactive, solutions-first working style - Familiarity with project management or workflow systems (OMG, Workfront, Asana, or similar) - Understanding of creative production workflows — briefing, resourcing, review, and delivery — in a multi-channel content environment - Comfort working across a multi-location team and collaborating remotely with colleagues in Mexico City - Curiosity about how AI tools can enhance account management and creative production workflows - Willingness to develop proficiency with Pencil and OMG's AI-assist features Compensation: The base salary for this position ranges from $97,750.00 to $109,250.00 USD. Individual compensation varies based on job-related factors including location, business needs, level of responsibility, experience, and qualifications.

🏢 Summary: Account Manager role supporting high-volume content production by managing briefs, tracking projects, and coordinating cross-location teams using workflow systems. The position focuses on stakeholder communication, SLA delivery, and optimizing creative production workflows, including AI-assisted tools. Remote role collaborating closely with integrated project managers and marketing stakeholders. 🗂️ Requirements: Experience in account management, client services, or project management in creative/marketing/content production, Proficiency with project management or workflow systems (OMG, Workfront, Asana or similar), Strong organizational skills managing multiple concurrent workstreams, Experience with creative production workflows (briefing, resourcing, review, delivery), Ability to manage stakeholders and communicate with marketing managers and directors, Experience coordinating cross-location or remote teams, Ability to track scope changes, resourcing risks, and version control, Willingness to develop proficiency with Pencil and OMG AI features 📃 Skills: OMG, Workfront, Asana, Pencil, AI, ProjectManagement, WorkflowSystems, ContentProduction 🏢 Description: Role: Account Manager The Account Manager manages the day-to-day relationship between marketing teams and the OLIVER studio across one or more business units. You are responsible for brief management, project tracking, stakeholder communication, and the smooth flow of work through the OMG system. You partner with Integrated Project Managers in Mexico City to ensure production milestones are met and flagged issues are resolved proactively. Based in Minneapolis, MN you'll be part of a three-person Account Management team supporting the Business Director in delivering a seamless, high-volume content production operation across our client's organization. Working at the heart of a brand means integrating seamlessly across your client's business and evolving needs. What you will be doing: - Manage a portfolio of active briefs across one or more business units — from brief intake through delivery — ensuring all projects are tracked, resourced, and delivered to agreed SLAs - Build strong working relationships with marketing stakeholders, acting as a responsive, knowledgeable, and proactive day-to-day contact - Work within OMG to raise, track, and close briefs; maintain up-to-date project status information and support proactive alerting on potential bottlenecks - Partner with Integrated Project Managers (Mexico City) to coordinate production milestones, manage dependencies, and ensure seamless cross-location delivery - Support the preparation of weekly status reports and QBR documentation under the guidance of the Business Director - Manage stakeholder expectations around timelines, creative scope, and delivery — communicating clearly and proactively - Review briefs for completeness and clarity before routing to the creative and production team; escalate ambiguities promptly - Track and flag scope changes, version control issues, or resourcing risks to the Business Director and Program Director - Contribute to the studio's culture by staying engaged with university brands, programs, and priorities What you need to be great in this role: - Experience in an account management, client services, or project management role in a creative, marketing, or content production environment - Strong organizational skills and the ability to manage multiple concurrent workstreams - Clear written and verbal communication skills with direct client interaction at marketing manager and director level - Proactive, solutions-focused working style - Familiarity with project management or workflow systems (OMG, Workfront, Asana, or similar) - Understanding of creative production workflows in a multi-channel content environment - Comfort working across a multi-location team and collaborating remotely - Curiosity about how AI tools can enhance account management and creative production workflows - Willingness to develop proficiency with Pencil and OMG's AI-assist features - Ability to break down complex multi-brief workloads into clear, manageable priorities Compensation: - Base salary range: $97,750.00 to $109,250.00 USD, depending on experience and qualifications

🏢 Summary: Field-based Home Health Sales Account Manager responsible for driving referral growth and admissions within an assigned territory through relationship-building with healthcare providers. The role focuses on generating new business, expanding referral networks, and meeting defined performance targets. This position requires strong territory management, in-person sales activity, and CRM-based pipeline tracking. 🗂️ Requirements: Direct healthcare-related sales experience generating referrals and admissions, Proven record of meeting or exceeding sales or growth targets, Experience managing a territory through field-based selling, Ability to build and maintain referral relationships with healthcare providers, Strong organizational and time management skills, Experience tracking activity and pipeline in CRM systems, Excellent communication and relationship-building skills 📃 Skills: CRM, Sales, Prospecting, Networking, Reporting, TerritoryManagement, PipelineManagement 🏢 Description: Home Health Sales Account Manager / Account Executive Field-Based | Territory Ownership | Referral-Driven Growth Description The Account Manager is responsible for driving referral growth and admissions within an assigned territory by building and maintaining strong relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other healthcare partners. This is a field-based, high-activity sales role focused on developing new business, expanding referral networks, and consistently meeting performance targets. Key Responsibilities - Develop and grow a defined territory through proactive, in-person relationship building - Establish and maintain referral partnerships with physicians, hospitals, SNFs, ALFs, and community providers - Generate new business through consistent outreach, cold calling, and networking - Drive admissions growth by meeting or exceeding defined referral and performance targets - Serve as the primary point of contact for referral partners, ensuring strong communication and follow-through - Collaborate with clinical and operational teams to support patient transitions and service delivery - Maintain daily activity and pipeline tracking within CRM systems - Represent the organization in the community through events, education, and professional engagement Required Qualifications - Direct healthcare-related sales experience with responsibility for generating referrals and admissions - Proven track record of meeting or exceeding sales or growth targets - Experience managing a territory through in-person, field-based selling - Demonstrated ability to build and sustain referral relationships across healthcare providers - High level of self-motivation and accountability in a goal-driven environment - Strong organizational skills with the ability to manage daily field activity, follow-up, and reporting - Excellent communication and relationship-building skills Preferred Qualifications - Direct home health or hospice sales experience - Existing relationships within the local healthcare market - Experience working with physicians, hospital discharge planners, or post-acute referral sources - Familiarity with CRM tools and tracking sales activity Work Environment & Expectations - Field-based role requiring daily in-person visits within the assigned territory - High-activity expectations, including regular outreach, drop-ins, and networking - Performance-driven environment with clear expectations tied to referral and admissions growth - Requires strong time management and autonomy to balance prospecting, relationship management, and internal coordination Benefits Health & Wellness - Medical, Dental, and Vision coverage - Pharmacy benefits - Virtual care and mental health support - Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - Supplemental health and life insurance Financial & Protection - 401(k) with company match - Employee referral program - Prepaid legal services - Identity theft protection Work-Life Balance & Perks - Generous paid time off - Pet insurance - Tuition and continuing education reimbursement

🏢 Summary: The Account Manager role focuses on driving profitable revenue growth by developing new business and managing strategic accounts within a specialized materials platform. The position requires building strong customer relationships, executing sales plans, and leveraging technical expertise in polymers and engineered materials to deliver tailored solutions. The role operates independently, with significant travel, and emphasizes CRM management, forecasting, and contract negotiation. 🗂️ Requirements: Bachelor’s Degree in Plastics, Polymer Engineering, Business, Chemistry or related field or equivalent experience, 5–7 years of sales experience in distribution, manufacturing, or account management, Experience in new business development and strategic account management, Ability to develop and execute sales plans and forecasts, Technical aptitude in materials and processing, Proficiency in CRM systems management, Strong computer skills including MS Word, PowerPoint, and Excel, Ability to travel up to 75% 📃 Skills: CRM, MSWord, PowerPoint, Excel, Forecasting, SalesPlanning, AccountManagement, Prospecting, Negotiation, Polymers, Thermoplastics 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting leading polymer producers with OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. The team supports customers in designing, selecting, processing, and developing products to improve performance, productivity, reliability, and sustainability. Position Overview: The Account Manager is responsible for developing profitable growth within a designated territory. The role focuses on identifying and developing target customers based on a specialization platform, forecasting annual objectives for sales, margins, and volume growth, and building strong relationships at all management levels. The position requires independent work with minimal oversight and up to 75% travel. Key Responsibilities: - Drive profitable revenue growth and new business development. - Achieve gross margin targets as a percentage of sales. - Utilize customer-centric selling tools and processes including scorecards, business reviews, EVE tools, prospecting, sales funnel development, cross-selling, and CRM management. - Establish, track, and close new business targets aligned with short- and long-term objectives. - Develop and maintain relationships with key decision makers and project facilitators. - Conduct prospecting and cold calling activities. - Develop, execute, and manage sales plans, sales budgets, and expense budgets. - Create account development plans and written Account Plans for strategic accounts. - Identify industry trends, applications, requirements, and opportunities. - Coordinate with regional sales teams and technical teams to deliver solutions. - Monitor competitive activity and implement pricing and market strategies. - Negotiate customer contracts and value packages to ensure acceptable returns. - Maintain accurate CRM data and sales statistics. Required Skills and Experience: - Bachelor’s Degree in Plastics, Polymer Engineering, Business, Chemistry, or related discipline or equivalent experience. - 5–7 years’ sales experience in distribution, manufacturing, or account management. - Ability to translate customer needs into solutions. - Technical aptitude and broad knowledge of materials and processing. - Strong verbal and written communication and presentation skills. - Self-motivated team player. - Proficiency with MS Word, PowerPoint, and Excel. Additional Information: - Legal authorization to work in the specified country is required. Employment visas are not sponsored. - Employment is at will. - Equal Opportunity Employer.

🏢 Summary: Technical Account Manager role focused on supporting enterprise customers using Varicent’s Sales Planning platform through implementation, optimization, training, and ongoing technical guidance. The position involves customer success planning, data analysis, troubleshooting, and configuration of SaaS solutions while managing a portfolio of clients. Candidates are expected to have strong SQL, database, and analytics expertise along with extensive hands-on experience with Varicent Sales Planning tools. 🗂️ Requirements: 7+ years in IT consulting or enterprise software implementation, Hands-on experience with Varicent Sales Planning Tool, Bachelor’s degree in technical field or related business discipline, Experience with query-based languages, Experience with relational databases, Strong SQL and data manipulation skills, Advanced Microsoft Excel skills, Experience gathering and interpreting requirements, Ability to configure Varicent solutions, Strong troubleshooting and optimization skills 📃 Skills: SQL, Excel, Databases, SaaS, Varicent, Analytics, Reporting, Troubleshooting, Configuration, Data 🏢 Description: Varicent's Customer Success team is seeking a Technical Account Manager with a strong analytical mindset and focus on data. The role partners with a portfolio of customers to achieve long-term goals, develop strong relationships, support technical needs, encourage feature adoption, optimize models, and facilitate extension of existing VIP agreements. This role supports clients throughout every stage of their software lifecycle journey. Extensive hands-on experience with Varicent's Sales Planning tool is required. What You'll Do: - Act as a trusted expert and specialist managing and nurturing a designated client portfolio - Facilitate Sales Planning training for employees, partners, and customers in virtual and in-person group settings - Review the impact of new features and fixes against customer organizational needs - Assist in configuring Varicent-specific solutions based on customer requirements - Generate and communicate monthly performance and support metric reports - Analyze usage data and metrics to identify remedial actions - Help implement remedial actions for proactive maintenance - Troubleshoot errors, bugs, and technical hurdles while advising on optimization best practices - Identify growth opportunities and collaborate with teams to support sustainable project and product growth - Participate in Success Planning Workshops to drive Customer Success initiatives - Work with internal stakeholders to review change management processes and propose improvements What You'll Bring: - At least 7 years of experience in IT Consulting or Enterprise Software Implementation - Experience with Varicent's Sales Planning Tool is required - Bachelor’s degree or higher in a technical field or related business discipline - Experience with query-based languages and relational databases - Strong technical data skills including SQL, data manipulation, and Microsoft Excel - Strong time management and business communication skills - Experience gathering and interpreting requirements and matching them with product capabilities - Ability to understand customer needs throughout the software lifecycle - Ability to work independently with minimal oversight - Adaptability to evolving and changing processes - Preferred: Hands-on experience administering, implementing, or supporting Varicent software products Success Outcomes 1–3 Months: - Become familiar with company culture, policies, and internal systems - Complete training and onboarding - Learn available information sources - Begin client and Customer Success Manager introductions - Participate in team meetings and events 4–6 Months: - Manage clients with increasing independence while adhering to the VIP program - Prioritize work effectively and demonstrate problem resolution, growth, and adaptability 7 Months and Beyond: - Manage a full client portfolio - Perform all Technical Account Manager duties, including Annual Health Checks after 12 months Compensation and Benefits: - Estimated annual base salary range: $92,300 – $121,000 USD - Bonus and commission opportunities for eligible roles - Comprehensive medical, dental, and vision coverage - Paid time off and public holidays - Volunteer Days and Ignite Days for learning and development - Retirement plans and tuition assistance - Remote and hybrid work flexibility options