Assistant Manager (West Central)

ABOUT REDPEAK
RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise focused on the Denver market. Our communities balance old charm and modern expansion, and we treat residents like neighbors while fostering an inclusive and supportive team culture.

Position Summary

As an Assistant Manager, you will support the Community Manager in all community operations with an emphasis on accounts payable. You will have direct contact with residents, assist with leasing apartments, and help maintain and enhance the customer service platform. Assistant Managers play a critical role in delivering excellent customer service and ensuring smooth property operations.

What You'll Do

• Act as second in command, supporting the Community Manager and mentoring team members.
• Lead resident relations and supervise vendors to ensure professional service across property operations.
• Support leasing and marketing efforts to maintain and increase occupancy.
• Provide exceptional customer service and uphold service standards to minimize resident turnover.
• Walk apartments, prepare move-in gifts, manage keys and lock changes for new residents.
• Monitor curb appeal, manage leads, and conduct audits to ensure compliance with standards.
• Assist in day-to-day operations and ensure adherence to policies and procedures.
• Maintain vendor relationships, obtain and approve bids, and oversee project scope.
• Manage daily accounting practices including billing accuracy, cash flow, delinquency management, and month-end reporting.
• Approve, code, and manage payment of community invoices.
• Post rent charges, manage rent collection, write-offs, and collection accounts.
• Support budget management, financial performance objectives, and complete required financial reporting and analysis.
• Coordinate entry of non-recurring resident service charges and report budget variances.

Position Details

• Schedule: Monday - Friday 9:00am-6:00pm
• Pay: $25-$28/hour, plus bonuses
• Multi-Site: 258 Apartments
• Office Location: 5901 Pierce St. Arvada, CO 80003

Perks and Benefits

• Full medical, dental, vision, employer-paid short-term disability
• 401(k) with company match; fully vested at day one of eligibility
• 16 PTO days, 13 paid holidays
• 20% rent discount
• Student debt repayment program
• Health club reimbursement and wellness programs
• Cell phone reimbursement
• Team member recognition program
• Clothing reimbursement

Certifications and Experience

• High School Diploma or equivalent
• 2+ years of customer service experience
• Experience in property management and property management software preferred