Community Engagement Specialist

TITLE: Community Engagement Specialist
REPORTS TO: Program Director

Career Team is looking to hire a Community Engagement Specialist. The work is performed under the supervision of the Program Director. This role involves serving as the company's representative in external partner and stakeholder discussions, leading communication and marketing efforts to promote the regional brand, and building pipelines to enhance community awareness and engagement with available services. The position also proactively engages with employers in key industries to plan and build out an access point model and follows all protocols set forth by the funder.

Your Impact on Success

• Work collaboratively with the community and partner organizations to meet customer needs, particularly in areas relevant to the program emphasis
• Represent the organization (when designated) in discussions, planning processes, continuous improvement processes, and special initiatives
• Facilitate operational and tactical connections with partner organizations and program staff to improve or scale existing resources for WIOA-enrolled customers
• Demonstrate strong business acumen and polished presentation skills
• Lead communication efforts and initiatives across traditional and social marketing channels to promote the regional brand and increase outreach and engagement
• Assist with coordination of special events at American Job Centers or in the community to increase performance outcomes
• Build and improve customer pipelines to American Job Centers
• Enhance community awareness of and engagement with available services and resources
• Maintain accurate and thorough documentation and reports
• Approach tasks with a solutions-oriented and responsive mindset
• Perform other duties and programs as needed

To Qualify for This Role, You Must Have

• Bachelor's degree in business, marketing, public relations, or community organization or development
• 3+ years of experience in business, marketing, public relations, education, human and/or workforce development services
• Knowledge of the WIOA program and other workforce program requirements
• Ability to thrive in a fast-paced environment while maintaining flexibility, proactivity, resourcefulness, efficiency, and confidentiality
• Strong attention to detail with organizational, analytical, research, and critical thinking skills
• Proficiency in Microsoft Office (Word, Excel), PowerPoint, Canva, Google, and case management or customer relations software applications
• Exceptional time management skills to meet deadlines and work under pressure
• Excellent verbal and written communication skills
• Valid Driver's License

Additional Skills/Knowledge Preferred

• Master's or MBA degree
• Knowledge of the local region and relevant partners
• Ability to multitask and be proactive

Salary

$54,500 - $57,000 per year (commensurate with education and experience)

Benefits

• Competitive benefits package including healthcare, dental, and personal/vacation time

Travel

Travel primarily within Snohomish County to support community engagement.

Background Check Requirements

Employment is contingent upon successful completion of a background check, including criminal, prior employment, and education verification.