Community Engagement Specialist

🏢 Summary: Full-time onsite Youth Career Advisor role providing career counseling, case management, and WIOA program services to young adults, including eligibility determination, employment planning, data entry, and compliance reporting within a state system. 🗂️ Requirements: Bachelor's degree or equivalent combination of education and experience, Knowledge of WIOA program requirements, Experience with intake, eligibility determination, and case management, Ability to maintain compliance documentation in state systems, Proficiency in MS Word and MS Excel, Ability to learn and use specialized databases and software systems, Valid Driver's License, Ability to work onsite and travel within Snohomish County, Strong analytical and problem-solving skills, Ability to meet program benchmarks and reporting deadlines 📃 Skills: WIOA, MSWord, Excel, Databases, DataEntry, Reporting, CaseManagement, WorkforceSystems 🏢 Description: TITLE: Youth Career Advisor REPORTS TO: WIOA Program Lead Career Team is looking to hire a Youth Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services to young adults eligible for the WIOA program. Work is performed under the supervision of the WIOA Program Lead. Your Impact on Career Team's Success: Provide information and case management services to community members interested in WIOA Youth services Complete intake and eligibility determination for workforce programs Assess career seekers' employment, abilities, and training needs through interviewing, testing, and other methods Serve as a liaison between workforce development programs and community partners and resources Offer all youth participants the required 14 Youth Program Elements as part of your case management Create and foster relationships with area juvenile justice centers and school districts Enter data into state system and process clients through any participant information system as required Guide career seekers through the preparation of individual employment plans (IEP) based on their specific occupational or education goals Stay on top of labor market trends and best practices in career and training paths Advise youth on available job and education opportunities, training programs, and other services Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities Conduct orientation sessions, workshops, job clubs, and other group presentations for youth Follow all policies, procedures, and regulations related to eligibility documentation Maintain accurate individual case files in state system for each registered customer ensuring that each file contains all required eligibility documents and meets compliance requirements Meet and/or exceed program benchmarks Participate in all staff-related events as required including but not limited to training and team meetings Complete all required reports within the data management system Approach each day and task with a solutions-oriented and responsive mindset This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location and within the community. To Qualify for This Role, You Must Have: Bachelor's degree or higher or an equivalent combination of education and experience Strong communication skills and knowledge about community resources Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive Strong business acumen Ability to motivate youth towards achieving goals Ability to meet and exceed set goals and objectives Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required Knowledgeable about the WIOA program and other workforce program requirements A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality Exceptional time management skills to meet deadlines and work under pressure A Valid Driver's License Salary: $54,500 - $57,000/yr Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time. Travel: Travel for this role is primarily limited to necessary trips within Snohomish County to support career seekers. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

🏢 Summary: Virtual Intake & Eligibility Specialist role supporting workforce program applicants through intake, eligibility verification, documentation, and case management processes. The position involves working with WIOA, TANF, and SNAP programs, maintaining accurate participant records, and using data systems to ensure compliance with federal and state requirements. 🗂️ Requirements: High school diploma or equivalent, Computer literacy with MS Word and Excel, Ability to learn specialized databases and software systems, Strong attention to detail, Knowledge of community resources, Strong oral and written communication skills, Excellent organizational and time management skills, Ability to maintain confidentiality, Ability to work with culturally diverse populations, Valid Driver's License 📃 Skills: Word, Excel, WIT, WIOA, TANF, SNAP 🏢 Description: TITLE: Intake & Eligibility Specialist (VIRTUAL) REPORTS TO: Participant Engagement Manager Career Team is looking to hire an Intake & Eligibility Specialist who will serve as the first point of contact for jobseekers and community members entering workforce services. This role is responsible for completing intake, determining program eligibility, and ensuring that each participant file contains accurate and complete documentation in accordance with contract requirements. Work is performed under the supervision of the Program Manager. Your Impact on Career Team's Success: - Serve as the first point of contact for community members and jobseekers interested in WIOA, TANF, and SNAP workforce services - Complete intake and eligibility determination for assigned workforce programs - Collect, verify, and document all required eligibility information in accordance with Federal, State, local, and corporate policies - Enter data into WIT and process applicants through any participant information system as required - Maintain accurate individual case files in WIT, assuring each file contains all required eligibility documents and meets compliance requirements - Schedule appointments and refer eligible participants to the appropriate Career Advisor or program - Provide clear information to applicants regarding program services, requirements, and next steps - Follow all policies, procedures, and regulations related to eligibility documentation - Support orientation sessions and other group presentations for new participants - Maintain a high level of accuracy and confidentiality in handling participant information - Complete all required reports within the data management system - Approach each day and task with a "ZAG" mindset - Other duties and projects as needed This position is expected to be 100% Virtual. To Qualify for This Role, You Must Have: - High school diploma or equivalent required, with an Associate's or Bachelor's degree or equivalent combination of education and experience preferred - Strong attention to detail and the ability to follow detailed documentation requirements with accuracy - Strong communication skills and knowledge about community resources - Must be computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems - Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive - Excellent interpersonal, time management, customer service, and organizational skills, with strong oral and written communication - A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality - A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: - Bilingual or multilingual - Knowledge of WIOA, TANF, and SNAP eligibility requirements - Strong multitasking abilities and a proactive approach to tasks - Training in Trauma Informed Care, evidence-based practice, and/or whole family services Salary: $48,000 - $52,000/yr Travel: As Needed Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

🏢 Summary: Full-time onsite Training Coordinator role responsible for delivering workforce development training services, coordinating with training providers, supporting participant assessments, and ensuring compliance with WIOA program requirements. The position focuses on guiding participants through training opportunities, maintaining accurate documentation in state systems, and tracking performance outcomes. This role requires strong analytical skills, proficiency in MS Office, and the ability to manage data and reporting within specialized databases. 🗂️ Requirements: Bachelor's degree or equivalent combination of education and experience, Knowledge of WIOA program requirements, Proficiency in MS Word and Excel, Ability to use and learn specialized databases and software systems, Computer literacy, Valid Driver's License, Ability to work onsite 100%, Ability to maintain detailed documentation in state systems of record, Strong analytical and problem-solving skills 📃 Skills: MSWord, Excel, Databases, Software, WIOA 🏢 Description: TITLE: Training Coordinator REPORTS TO: Project Director Career Team is looking to hire a Training Coordinator who will be responsible for providing customer-centered services designed to educate, enhance and provide workforce development training services to program participants. Work is performed under the supervision of the Project Director. Your Impact on Career Team's Success: - Serve as a primary liaison with training providers to develop new and nurture existing provider partnerships that grow education and training opportunities for participants - Educate participants to the advantages of training and upskilling to broaden employment opportunities and enhanced career path options - Ensure approved and current information regarding the Eligible Training Provider's List is available to program participants and staff - Maintain and disseminate approved vendor information and performance outcomes to staff and participants as appropriate - Facilitate group and individual assessment, eligibility and training information sessions for program participants to explore potential training opportunities - Participate in the assessment of participant marketability skills to determine training suitability and facilitate appropriate referral - Review participant training needs, industry hiring patterns and high priority occupations to assist with career exploration and the identification of aligned career pathways - Assist with the completion and review of individual training account packets to ensure all necessary documents are present and in compliance with training requirements - Provide timely reports for Career Advisors to include pipeline of potential training candidates, available training programs, and training providers - Consult with Career Advisors as to support services necessary to achieve optimal outcomes - Maintain detailed documentation of all contacts in the state's system of record per contact requirements - Support off-site events - Track progress for individual and team targets using appropriate platforms and databases - Meet and/or exceed program benchmarks - Participate in all staff-related events as required This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: - Bachelor's degree or higher or an equivalent combination of education and experience - Strong communication skills and knowledge about community resources - Strong analytical and problem-solving skills with the ability to make well-thought-out decisions - Computer literacy including MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems - Ability to work in a variety of settings with a culturally diverse customer base - Ability to work in a dynamic team environment with excellent teamwork and interpersonal skills - Ability to motivate participants towards achieving goals - Ability to meet and/or exceed set goals and objectives - Excellent interpersonal, time management, customer service, organizational, and written and oral communication skills - Knowledgeable about the WIOA program and other workforce program requirements - Ability to thrive in a fast-paced environment while maintaining confidentiality - Exceptional time management skills to meet deadlines and work under pressure - A Valid Driver's License Additional Skills/Knowledge: - Knowledge of the local region and relevant partners - Bilingual or multilingual Salary: $54,500 - $57,000/yr Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time. Travel: Travel for this role is primarily limited to necessary trips within Snohomish County to support career seekers. Background Check Requirements: Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status or continued employment.

🏢 Summary: Full-time onsite WIOA Program Lead role responsible for coordinating workforce programs, managing staff, ensuring compliance with policies and contract requirements, and driving performance outcomes. The position focuses on quality management, continuous improvement, reporting, and partnership development within Snohomish County. Offers competitive salary and benefits with limited local travel. 🗂️ Requirements: Bachelor's degree in Business Administration, Psychology, Social Services or related field or equivalent experience, Minimum 5 years of supervisory or management experience, 2–3 years of proven management skills, Knowledge of workforce development program operations, Experience in training, coaching, and mentoring staff, Strong project management and organizational skills, Data analysis and performance management skills, Proficiency in Microsoft Office, Valid driver's license and adequate vehicle insurance, Ability to work onsite full-time 📃 Skills: MicrosoftOffice, Excel, GoogleSheets, DataAnalysis, ProjectManagement, PerformanceManagement, Reporting, WorkforceDevelopment 🏢 Description: WIOA Program Lead Reports To: Project Director Description: Career Team is looking to hire a WIOA Program Lead who will be responsible for all coordination of assigned programs and management of services within those programs. The role includes implementation of policies and procedures and analysis of workforce activities to evaluate compliance with contract requirements. This position works under the Project Director and is 100% onsite. Key Responsibilities: - Plan and implement a quality management model for continuous improvement and customer satisfaction - Manage and lead program staff to meet or exceed performance goals - Ensure thorough and accurate case file reviews and prevent disallowed costs - Correct identified deficiencies and ensure compliance - Identify and maintain community partnerships - Evaluate and manage program performance goals and establish procedures to meet performance measures - Develop teamwork strategies and address staff training needs - Supervise career advisors, provide coaching, and conduct evaluations - Lead team meetings - Author monthly and quarterly programmatic reports - Perform other related duties as assigned Qualifications: - Bachelor's Degree in Business Administration, Psychology, Social Services or related field, or equivalent experience - 2–3 years of proven management skills - Minimum of five years of supervisory or management experience - Knowledge of workforce development program operations preferred - Strong customer service and performance management knowledge - Experience in training and coaching/mentoring - Strong project management, organizational, personnel, problem-solving, and data analysis skills - Excellent written and verbal communication skills - Proficiency in Microsoft Office - Ability to work in a culturally diverse environment - Valid driver's license and adequate vehicle insurance Additional Skills: - Strong skills in MS Excel and Google Sheets - Experience with workforce development contracts/programs - Ability to multitask and be proactive Salary and Benefits: - Salary range: $65,500 - $69,000 per year (commensurate with education and experience) - Competitive benefits package including healthcare, dental, and personal/vacation time Travel: - Travel primarily within Snohomish County to support project operations and partnerships; prior approval required for travel outside the county.

🏢 Summary: Hybrid Intake & Eligibility Specialist role focused on workforce program intake, eligibility determination, case documentation, and participant support for WIOA, TANF, and SNAP services. The position requires strong administrative accuracy, data entry skills, and experience working with diverse populations in a fast-paced environment. 🗂️ Requirements: High school diploma or equivalent, Computer literacy, MSWord, Excel, Ability to learn specialized databases and software systems, Strong attention to detail, Knowledge of community resources, Strong oral and written communication, Time management, Customer service, Organizational skills, Ability to maintain confidentiality, Ability to work with culturally diverse populations, Valid driver's license 📃 Skills: WIT, MSWord, Excel, Databases, DataEntry, Documentation, Reporting 🏢 Description: Career Team is looking to hire an Intake & Eligibility Specialist who will serve as the first point of contact for jobseekers and community members entering workforce services. This role is responsible for completing intake, determining program eligibility, and ensuring that each participant file contains accurate and complete documentation in accordance with contract requirements. Work is performed under the supervision of the Program Manager. Your Impact on Career Team's Success: - Serve as the first point of contact for community members and jobseekers interested in WIOA, TANF, and SNAP workforce services - Complete intake and eligibility determination for assigned workforce programs - Collect, verify, and document all required eligibility information in accordance with Federal, State, local, and corporate policies - Enter data into WIT and process applicants through any participant information system as required - Maintain accurate individual case files in WIT, assuring each file contains all required eligibility documents and meets compliance requirements - Schedule appointments and refer eligible participants to the appropriate Career Advisor or program - Provide clear information to applicants regarding program services, requirements, and next steps - Follow all policies, procedures, and regulations related to eligibility documentation - Support orientation sessions and other group presentations for new participants - Maintain a high level of accuracy and confidentiality in handling participant information - Complete all required reports within the data management system - Approach each day and task with a "ZAG" mindset - Other duties and projects as needed This position is expected to be a HYBRID position. The selected candidate will be required to work onsite as well as remotely. To Qualify for This Role, You Must Have: - High school diploma or equivalent required, with an Associate's or Bachelor's degree or equivalent combination of education and experience preferred - Strong attention to detail and the ability to follow detailed documentation requirements with accuracy - Strong communication skills and knowledge about community resources - Must be computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems - Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive - Excellent interpersonal, time management, customer service, and organizational skills, with strong oral and written communication - A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality - A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: - Bilingual or multilingual - Knowledge of WIOA, TANF, and SNAP eligibility requirements - Strong multitasking abilities and a proactive approach to tasks - Training in Trauma Informed Care, evidence-based practice, and/or whole family services Salary: $48,000 - $52,000/yr Travel: As Needed Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees.

🏢 Summary: Part-time Employer Outreach & Career Services Specialist role focused on actively sourcing job opportunities and matching recent graduates with employers. The position combines alumni engagement, multi-channel outreach, and direct employer relationship building to drive strong placement outcomes. Success is measured by high engagement rates, effective use of CRM tools, and consistent job placements. 🗂️ Requirements: Minimum 2–3 years experience in Career Services, workforce development, university, or technical staffing environment, Hands-on experience with Handshake, Hands-on experience with HubSpot or similar CRM, Proficiency in Google Suite (Docs, Sheets, Drive, Meet), Ability to conduct multi-channel outreach (email, phone, text), Strong written and verbal communication skills, Experience sourcing employers and facilitating job placements 📃 Skills: Handshake, HubSpot, CRM, GoogleDocs, GoogleSheets, GoogleDrive, GoogleMeet, Email, Phone, Texting, DataTracking 🏢 Description: Title: Employer Outreach & Career Services Specialist Reports to: Program Manager Rate: $27 - $30/hour A massive part of this role isn't just getting alumni job-ready - it's actively bringing the jobs to them. As our Employer Outreach & Placement Specialist, you will serve as the crucial link between eager, qualified college graduates and companies looking for talent. You will spend your days hunting for open roles, building relationships with hiring managers, and advocating for our alumni pool. This isn't a passive advisory role; it's an active matchmaking position where you will source leads, pitch candidates, and open doors that accelerate our graduates' careers. You will actively engage with recent graduates and alumni via multi-channel outreach, schedule 1:1 coaching sessions, and bridge the gap between talent and opportunity by building relationships with potential employers. Key Responsibilities Alumni Engagement & Multi-Channel Outreach - Execute proactive outreach campaigns to recent graduates and alumni using email, phone, and text message to drive engagement with Career Services. - Maintain an active pipeline of unplaced alumni, consistently re-engaging them to understand their career goals and employment status. - Track and document all outreach efforts, touchpoints, and engagement metrics. Employer Outreach & Placement Services - Actively source and connect with potential employers to identify open roles, internships, and hiring needs that align with the alumni pool. - Act as a "matchmaker" by pitching qualified alumni directly to hiring managers and facilitating interviews. - Stay informed of industry hiring trends to provide relevant, actionable market insights to job seekers. Qualifications & Requirements Minimum Requirements: - Minimum 2–3 years of direct experience within a Career Services department, workforce development, university, or technical staffing environment. - Hands-on experience using Handshake, HubSpot (or a similar CRM), and Google Suite (Docs, Sheets, Drive, Meet). - Exceptional written, verbal, and interpersonal communication skills, including the ability to text and cold-call alumni and employers with professionalism. Preferred (Not Required): - Certified Professional Career Coach (CPCC), Certified Professional Resume Writer (CPRW), or equivalent certification. - Experience building and scaling employer partner networks. What Success Looks Like in This Role - High Engagement: Converting cold alumni outreach into active 1:1 coaching relationships. - Strong Placement Rates: Moving alumni from "searching" to "hired" through targeted employer connections. - Data Accuracy: Keeping HubSpot updated in real time, ensuring accurate tracking of alumni progress and communication histories.

🏢 Summary: Full-time Project Director role overseeing workforce development operations, compliance, and strategic program execution in the Dallas/Fort Worth area. The position focuses on managing workforce programs, leading teams, ensuring contract compliance, and driving operational performance across Workforce Solutions initiatives. 🗂️ Requirements: Bachelor's degree or equivalent experience, 3+ years of operational leadership and management experience, 3+ years of experience working in a dynamic team environment, Experience with workforce development programs and protocols, Knowledge of WIOA, TANF, SNAP policies and procedures, Proficiency with Microsoft Office and Google Workspace, Knowledge of the North Central service area, Valid Driver's License, Ability to manage program operations and compliance, Strong organizational and analytical skills 📃 Skills: WIOA, TANF, SNAP, Microsoft, Excel, PowerPoint, Word, GoogleDocs, GoogleSheets, GoogleDrive, GoogleMail, GoogleCalendar 🏢 Description: Career Team is looking to hire a Project Director in the Dallas/Forth Worth area, who will be responsible for overseeing the Workforce Solutions, ensuring and executing the project's overall strategic plan. In this role, the incumbent will practice working knowledge in Workforce Development protocols, which include a basic understanding of the field, core programs, and business plans. As a leader and member of the Corporate Management Team, the Project Director is accountable for ensuring quality and integrity across all workforce functions. Your Impact on Career Team's Success: - Ensure compliance with contract requirements, including adherence to policies and procedures, and program monitoring - Maintain knowledge of WIOA/TANF/SNAP and other program legislation, policies, and procedures - Focus on expenditure rates, ensuring everything is on track without disallowed costs, driving metrics and performance, providing support, coaching front-line staff, and creating service delivery plans for projects - Coordinate the planning and implementation of policies and procedures for continuous improvement and customer satisfaction - Serve as the primary local contact and contract liaison for the Workforce Solutions North Central Workforce Development Board - Lead high-functioning employees to execute the program initiatives while supporting employee growth - Responsible for daily programmatic operations - Conduct regular coaching sessions and annual performance evaluations of the team - Approach each day and task with a "ZAG" mindset - Other duties and projects as needed The Ideal Qualifications for this Position Include: - Bachelor's degree or higher or an equivalent combination of education and experience - 3+ years of experience in operational leadership and management - 3+ years of demonstrated ability working in a dynamic team environment with an aptitude for communication, interpersonal skills to work cooperatively with others, show courteousness, and have a high level of professionalism - 2+ years of experience with computer proficiency in Microsoft Office suite and Google suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive - Knowledgeable about the 14 county North Central service area - Strong emotional intelligence and ability to lead a team with different working styles - Ability to thrive in a fast-paced environment while maintaining confidentiality and handling personnel matters effectively - Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills - Exceptional time management skills to meet deadlines and work under pressure - Excellent verbal and written communication skills - Valid Driver's License Additional Skills/Knowledge: - Master's or MBA degree - Experience and knowledge of WIOA, TANF, SNAP, Choices, and other workforce development contracts/programs - Bilingual or multilingual - Training in trauma-informed care, evidence-based practice, and/or whole family services Salary: $110,000-$125,000 Job Site: On Site Travel: 35% travel throughout the region, weekly Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements: Employment is contingent upon successful completion of a background check including criminal, prior employment, and education verification.

🏢 Summary: Consulting role focused on implementing and optimizing healthcare care management programs for health systems and physician groups. The position leads strategic client relationships, drives clinical and financial outcomes, and oversees program performance across multi-stakeholder healthcare environments with extensive travel. 🗂️ Requirements: Bachelor's degree in healthcare administration, public health, business, nursing, or related field, 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, Proven experience driving clinical and financial outcomes, Experience managing strategic healthcare accounts, Experience coordinating or overseeing service delivery, Experience managing complex multi-stakeholder environments, Ability to analyze performance data and develop actionable insights, Excellent communication and stakeholder management skills, Ability to work in fast-paced and evolving environments, Ability to travel 75% 📃 Skills: Healthcare, PopulationHealth, ValueBasedCare, EHR, Analytics, KPIs, SOPs, CareManagement 🏢 Description: Location: West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA Job Type: 75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote Job Reports To: Director of Service Delivery Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000 Role Description The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and clients, and ensures that programs drive measurable clinical and financial outcomes. You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams. Key Responsibilities Client Engagement & Relationship Management - Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as an indispensable thought partner and strategic advisor. - Pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship. - Develop an understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics. - Operate with high ownership in ambiguous environments, making decisions that move programs forward. Performance Monitoring & Optimization - Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization. - Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement. - Lead continuous optimization efforts to expand program impact and long-term value. Training & Change Management - Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes. Cross-Functional Collaboration - Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience. - Contribute to the development of playbooks, SOPs, and best practices that scale across programs. Requirements - Bachelor's degree in healthcare administration, public health, business, nursing, or related field. - 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care. - Demonstrated track record of driving clinical and financial outcomes and growing strategic accounts. - Proven experience driving performance, revenue targets, net retention rates, or program growth. - Experience coordinating or overseeing service delivery to clients or through external vendors. - Experience managing complex, multi-stakeholder environments across clinical and executive audiences. - Excellent communication, facilitation, and relationship-building skills. - Ability to operate with ownership in fast-paced, evolving environments. - Ability to interpret performance data and develop actionable insights. Preferred Requirements - Experience with provider groups, ACOs, or health systems. - Familiarity with EHR workflows and care management platforms. Our Compensation & Benefits - Engagement Manager OTE up to $210,000. - Senior Engagement Manager OTE up to $275,000. - Medical, dental, and vision coverage for employees and dependents. - Paid maternity leave. - FSA and Dependent Care account options. - 401(k) eligibility after 6 months of full-time employment. - Collaborative, mission-driven work environment. Equal Employment Opportunity The company is an equal opportunity employer committed to creating an inclusive environment for all employees.

🏢 Summary: Consulting role focused on leading healthcare providers through implementation and optimization of care management programs, driving clinical and financial outcomes across strategic accounts. The position combines client relationship management, performance optimization, change management, and cross-functional collaboration in a fast-paced healthcare environment with significant travel requirements. 🗂️ Requirements: Bachelor's degree in healthcare administration, public health, business, nursing, or related field, 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, Proven experience driving clinical and financial outcomes, Experience managing strategic accounts and program growth, Experience coordinating or overseeing service delivery to clients or external vendors, Experience managing complex multi-stakeholder clinical and executive environments, Excellent communication, facilitation, and relationship-building skills, Ability to operate in fast-paced, evolving environments, Ability to interpret performance data and develop actionable insights, Ability to travel 75% of the time 📃 Skills: EHR, KPIs, Analytics, Healthcare, PopulationHealth, ValueBasedCare, CareManagement, SOPs 🏢 Description: Service Delivery Optimization Consultant - West Coast Location: West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA Job Type: 75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote Job Reports To: Director of Service Delivery Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000 Role Description The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and clients, and ensures that programs drive measurable clinical and financial outcomes. You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams. Key Responsibilities Client Engagement & Relationship Management - Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as a thought partner and strategic advisor. - Pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship. - Develop an understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics. - Operate with high ownership in ambiguous environments, making decisions that move programs forward. Performance Monitoring & Optimization - Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization. - Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement. - Lead continuous optimization efforts to expand program impact and long-term value. Training & Change Management - Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes. Cross-Functional Collaboration - Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience. - Contribute to the development of playbooks, SOPs, and best practices that scale across programs. Requirements - Bachelor's degree in healthcare administration, public health, business, nursing, or related field. - 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, with a demonstrated track record of driving clinical/financial outcomes and growing strategic accounts. - Proven experience driving performance, revenue targets, net retention rates, or program growth. - Experience coordinating or overseeing service delivery to clients or through external vendors. - Experience managing complex, multi-stakeholder environments across clinical and executive audiences. - Excellent communication, facilitation, and relationship-building skills. - Ability to operate with ownership in fast-paced, evolving environments. - Ability to interpret performance data and develop actionable insights. Preferred Requirements - Experience with provider groups, ACOs, or health systems. - Familiarity with EHR workflows and care management platforms. Our Compensation & Benefits - Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager OTE up to $275,000. - Medical, dental, and vision coverage for employees and dependents at a nominal cost. - Paid maternity leave. - FSA and Dependent Care account options. - 401(k) eligibility after 6 months of full-time employment. - Collaborative, mission-driven work environment. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

🏢 Summary: Full-time Project Director role overseeing workforce development operations and strategic execution for the Workforce Solutions North Central Texas project. The position focuses on compliance, program performance, staff leadership, and service delivery improvement within workforce development programs such as WIOA, TANF, and SNAP. Requires operational leadership experience, strong organizational skills, and proficiency with Microsoft Office and Google Workspace tools. 🗂️ Requirements: Bachelor's degree or equivalent experience, 3+ years operational leadership and management experience, 3+ years experience working in dynamic team environments, 2+ years proficiency with Microsoft Office and Google Workspace, Knowledge of WIOA, TANF, SNAP, and workforce development programs, Knowledge of the North Central Texas service area, Valid Driver's License, Ability to travel throughout the region, Strong organizational and analytical skills, Excellent verbal and written communication skills 📃 Skills: WIOA, TANF, SNAP, Word, Excel, PowerPoint, GoogleMail, GoogleCalendar, GoogleDocs, GoogleSheets, GoogleDrive 🏢 Description: Career Team is looking to hire a Project Director who will be responsible for overseeing the Workforce Solutions North Central Texas project, ensuring and executing the project's overall strategic plan. In this role, the incumbent will practice working knowledge in Workforce Development protocols, which include a basic understanding of the field, core programs, and business plans. As a leader and member of the Corporate Management Team, the Project Director is accountable for ensuring quality and integrity across all workforce functions. Your Impact on Career Team's Success: • Ensure compliance with contract requirements, including adherence to policies and procedures, and program monitoring • Maintain knowledge of WIOA/TANF/SNAP and other program legislation, policies, and procedures • Focus on expenditure rates, ensuring everything is on track without disallowed costs, driving metrics and performance, providing support, coaching front-line staff, and creating service delivery plans for projects • Coordinate the planning and implementation of policies and procedures for continuous improvement and customer satisfaction • Serve as the primary local contact and contract liaison for the Workforce Solutions North Central Workforce Development Board • Lead high-functioning employees to execute the program initiatives while supporting employee growth • Responsible for daily programmatic operations • Conduct regular coaching sessions and annual performance evaluations of the team • Approach each day and task with a "ZAG" mindset • Other duties and projects as needed The Ideal Qualifications for this Position Include: • Bachelor's degree or higher or an equivalent combination of education and experience • 3+ years of experience in operational leadership and management • 3+ years of demonstrated ability working in a dynamic team environment with an aptitude for communication, interpersonal skills to work cooperatively with others, show courteousness, and have a high level of professionalism • 2+ years of experience with computer proficiency in Microsoft Office suite and Google suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive • Knowledgeable about the 14 county North Central service area • Strong emotional intelligence and ability to lead a team with different working styles • A demonstrated ability to thrive in a fast-paced environment while maintaining confidentiality, handling personnel matters effectively, and handling employee and personnel inquiries with sensitivity, tact, and diplomacy • Sharp attention to detail with exceptional organizational, analytical, research, and critical thinking skills, including the ability to perform and complete a high volume of work assignments with speed and accuracy • Exceptional time management skills to meet deadlines and work under pressure • Excellent verbal and written communication skills • A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: • Master's or MBA degree • Experience and knowledge of WIOA, TANF, SNAP, Choices, and other workforce development contracts/programs • Bilingual or multilingual • Training in trauma-informed care, evidence-based practice, and/or whole family services Salary: $110,000-$125,000 Job Site: On Site Travel: 35% travel throughout the region, weekly Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements: Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.