WIOA Program Lead

Senior • On-site

65,496 - 69,000 USD/yr

Everett, WA

Description

Career Team is looking to hire a WIOA Program Lead who will be responsible for all coordination of assigned programs and management of services within those programs. The role includes implementation of policies and procedures and analysis of workforce activities to evaluate compliance with contract requirements. This position works under the Project Director and is 100% onsite.

Key Responsibilities

Plan and implement a quality management model for continuous improvement and customer satisfaction
Manage and lead program staff to meet or exceed performance goals
Ensure thorough and accurate case file reviews and prevent disallowed costs
Correct identified deficiencies and ensure compliance
Identify and maintain community partnerships
Evaluate and manage program performance goals and establish procedures to meet performance measures
Develop teamwork strategies and address staff training needs
Supervise career advisors, provide coaching, and conduct evaluations
Lead team meetings
Author monthly and quarterly programmatic reports
Perform other related duties as assigned

Qualifications

Bachelor's Degree in Business Administration, Psychology, Social Services or related field, or equivalent experience
2–3 years of proven management skills
Minimum of five years of supervisory or management experience
Knowledge of workforce development program operations preferred
Strong customer service and performance management knowledge
Experience in training and coaching/mentoring
Strong project management, organizational, personnel, problem-solving, and data analysis skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office
Ability to work in a culturally diverse environment
Valid driver's license and adequate vehicle insurance

Additional Skills

Strong skills in MS Excel and Google Sheets
Experience with workforce development contracts/programs
Ability to multitask and be proactive

Salary and Benefits

Salary range: $65,500 - $69,000 per year (commensurate with education and experience)
Competitive benefits package including healthcare, dental, and personal/vacation time

Travel

Travel primarily within Snohomish County to support project operations and partnerships; prior approval required for travel outside the county

Career Team

Career Team is a private workforce development organization founded in 1996 that focuses on transforming lives by addressing unemployment and closing the opportunity divide. Operating in the workforce development and human services industry, the company combines innovative, technology-driven solutions with high-touch, community-based support to deliver measurable outcomes for job seekers. It partners with government agencies and community organizations to provide training, case management, and employment services across the United States. Recognized for its rapid growth and innovation, Career Team has received honors such as inclusion on Inc. Magazine’s list of fastest-growing private companies and the U.S. Chamber of Commerce Blue Chip Enterprise Award. As a socially conscious organization, it balances for-profit innovation with community enrichment, emphasizing equal opportunity, compliance, and impactful public-private partnerships.

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