July 9, 2026
Intake & Eligibility Specialist (VIRTUAL)
Mid • On-site
48,000 - 51,996 USD/yr
El Paso, TX
Reports to: Participant Engagement Manager
Career Team is looking to hire an Intake & Eligibility Specialist who will serve as the first point of contact for jobseekers and community members entering workforce services. This role is responsible for completing intake, determining program eligibility, and ensuring that each participant file contains accurate and complete documentation in accordance with contract requirements. Work is performed under the supervision of the Program Manager.
Your Impact on Career Team's Success
- Serve as the first point of contact for community members and jobseekers interested in WIOA, TANF, and SNAP workforce services
- Complete intake and eligibility determination for assigned workforce programs
- Collect, verify, and document all required eligibility information in accordance with Federal, State, local, and corporate policies
- Enter data into WIT and process applicants through any participant information system as required
- Maintain accurate individual case files in WIT, assuring each file contains all required eligibility documents and meets compliance requirements
- Schedule appointments and refer eligible participants to the appropriate Career Advisor or program
- Provide clear information to applicants regarding program services, requirements, and next steps
- Follow all policies, procedures, and regulations related to eligibility documentation
- Support orientation sessions and other group presentations for new participants
- Maintain a high level of accuracy and confidentiality in handling participant information
- Complete all required reports within the data management system
- Approach each day and task with a "ZAG" mindset
- Other duties and projects as needed
This position is expected to be 100% Virtual.
Qualifications
- High school diploma or equivalent required, with an Associate's or Bachelor's degree or equivalent combination of education and experience preferred
- Strong attention to detail and the ability to follow detailed documentation requirements with accuracy
- Strong communication skills and knowledge about community resources
- Must be computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
- Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
- Excellent interpersonal, time management, customer service, and organizational skills, with strong oral and written communication
- A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality
- A Valid Driver's License
Additional Skills/Knowledge
- Bilingual or multilingual
- Knowledge of WIOA, TANF, and SNAP eligibility requirements
- Strong multitasking abilities and a proactive approach to tasks
- Training in Trauma Informed Care, evidence-based practice, and/or whole family services
Compensation
Salary: $48,000 - $52,000/yr
Travel: As Needed
Additional Information
Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Background Check Requirements: Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.
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Requires operational leadership experience, strong organizational skills, and proficiency with Microsoft Office and Google Workspace tools. 🗂️ Requirements: Bachelor's degree or equivalent experience, 3+ years operational leadership and management experience, 3+ years experience working in dynamic team environments, 2+ years proficiency with Microsoft Office and Google Workspace, Knowledge of WIOA, TANF, SNAP, and workforce development programs, Knowledge of the North Central Texas service area, Valid Driver's License, Ability to travel throughout the region, Strong organizational and analytical skills, Excellent verbal and written communication skills 📃 Skills: WIOA, TANF, SNAP, Word, Excel, PowerPoint, GoogleMail, GoogleCalendar, GoogleDocs, GoogleSheets, GoogleDrive 🏢 Description: Career Team is looking to hire a Project Director who will be responsible for overseeing the Workforce Solutions North Central Texas project, ensuring and executing the project's overall strategic plan. In this role, the incumbent will practice working knowledge in Workforce Development protocols, which include a basic understanding of the field, core programs, and business plans. As a leader and member of the Corporate Management Team, the Project Director is accountable for ensuring quality and integrity across all workforce functions. Your Impact on Career Team's Success: • Ensure compliance with contract requirements, including adherence to policies and procedures, and program monitoring • Maintain knowledge of WIOA/TANF/SNAP and other program legislation, policies, and procedures • Focus on expenditure rates, ensuring everything is on track without disallowed costs, driving metrics and performance, providing support, coaching front-line staff, and creating service delivery plans for projects • Coordinate the planning and implementation of policies and procedures for continuous improvement and customer satisfaction • Serve as the primary local contact and contract liaison for the Workforce Solutions North Central Workforce Development Board • Lead high-functioning employees to execute the program initiatives while supporting employee growth • Responsible for daily programmatic operations • Conduct regular coaching sessions and annual performance evaluations of the team • Approach each day and task with a "ZAG" mindset • Other duties and projects as needed The Ideal Qualifications for this Position Include: • Bachelor's degree or higher or an equivalent combination of education and experience • 3+ years of experience in operational leadership and management • 3+ years of demonstrated ability working in a dynamic team environment with an aptitude for communication, interpersonal skills to work cooperatively with others, show courteousness, and have a high level of professionalism • 2+ years of experience with computer proficiency in Microsoft Office suite and Google suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive • Knowledgeable about the 14 county North Central service area • Strong emotional intelligence and ability to lead a team with different working styles • A demonstrated ability to thrive in a fast-paced environment while maintaining confidentiality, handling personnel matters effectively, and handling employee and personnel inquiries with sensitivity, tact, and diplomacy • Sharp attention to detail with exceptional organizational, analytical, research, and critical thinking skills, including the ability to perform and complete a high volume of work assignments with speed and accuracy • Exceptional time management skills to meet deadlines and work under pressure • Excellent verbal and written communication skills • A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: • Master's or MBA degree • Experience and knowledge of WIOA, TANF, SNAP, Choices, and other workforce development contracts/programs • Bilingual or multilingual • Training in trauma-informed care, evidence-based practice, and/or whole family services Salary: $110,000-$125,000 Job Site: On Site Travel: 35% travel throughout the region, weekly Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements: Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.
Technology

Within
Sales Operation Specialist
Mid
Hybrid
Queens, NY
170,400 - 198,000 USD/yr
🏢 Summary: Sales Operations Specialist role focused on revenue enablement, RFP and pitch management, pipeline optimization, sales content development, and cross-functional sales and marketing operations support. The position supports business development growth through lead generation, event activation, reporting, and sales enablement infrastructure in a digital marketing environment. Includes competitive compensation, hybrid work, professional development, and comprehensive benefits. 🗂️ Requirements: 2–6+ years in revenue enablement, sales enablement, or business development operations, Experience in digital marketing or agency environment, Expertise managing RFP and pitch processes, Knowledge of B2B sales funnels and lead generation strategies, Experience driving cross-functional revenue initiatives, Project management skills, Organizational skills, Stakeholder management skills, Communication skills, Ability to manage multiple priorities, Self-starter mindset 📃 Skills: Salesforce, Asana, ChatGPT, AwesomeTable, CassidyAI, Excel, B2B, RFP, CRM, Sales, Marketing, Reporting, Analytics 🏢 Description: About the Role: WITHIN is seeking a Sales Operation Specialist to build and scale the revenue enablement function across the full business development lifecycle. This role sits at the intersection of Sales, Marketing, and Revenue Operations, ensuring teams are equipped with the processes, content, and insights needed to drive consistent pipeline growth and revenue impact. You will own and optimize how new business is brought to market—from RFP strategy and pitch development to outbound/inbound lead generation support, event activation, and sales material development. This role requires a highly organized operator with strong strategic instincts who can both execute and elevate revenue-driving initiatives. Responsibilities include, but are not limited to: Revenue Strategy & Pipeline Enablement - Partner with Sales, Marketing, and Revenue Operations to drive alignment across pipeline generation and revenue growth initiatives - Support and operationalize outbound and inbound lead generation efforts, including outreach coordination, targeting strategy, and follow-up workflows - Help define and improve processes that increase conversion across the business development funnel - Track, analyze, and report on pipeline performance and enablement impact, identifying opportunities for optimization RFP, Pitch & Sales Enablement Leadership - Own and quarterback the end-to-end RFP and audit process, ensuring high-quality, strategic, and timely deliverables - Lead cross-functional collaboration to develop pitch narratives, presentations, and responses that differentiate the company in market - Provide strategic input to senior sales leadership on positioning, packaging, and go-to-market approaches - Continuously refine RFP and pitch materials based on performance, learnings, and evolving capabilities Event & Pre-Sales Activation - Own pre-event revenue activation strategies for key conferences and industry moments - Develop and execute outreach plans to drive meeting volume and qualified pipeline ahead of events - Coordinate cross-functional efforts to ensure sales teams are equipped with the right messaging, materials, and targets - Drive post-event follow-up processes to maximize conversion of event-driven opportunities Marketing & Content Enablement - Partner closely with Marketing to develop and deploy revenue-driving assets, including case studies, thought leadership, and campaign support materials - Own the development, organization, and evolution of all sales materials (decks, case studies, one-pagers, FAQs, etc.) - Ensure all materials reflect current positioning, capabilities, and proof points aligned to growth priorities - Identify content gaps and proactively drive creation of materials that support pipeline generation Sales Operations & Enablement Infrastructure - Build and maintain a centralized repository for RFP responses, FAQs, and sales materials to improve efficiency and consistency - Collaborate with Revenue Operations to refine sales processes, tools, and methodologies - Evaluate and implement enablement tools that improve team productivity and output quality - Lead ongoing sales training and enablement programs, including onboarding materials and continuous learning initiatives - Oversee contract organization and documentation workflows across platforms Must Have Qualifications/Experience - 2–6+ years of experience in revenue enablement, sales enablement, or business development operations within a digital marketing or agency environment - Strong expertise in managing and improving the RFP and pitch process - Proven ability to drive cross-functional initiatives that impact pipeline and revenue growth - Strong understanding of B2B sales funnels, lead generation strategies, and conversion metrics - Exceptional project management and organizational skills, with the ability to manage multiple high-priority workstreams - Excellent communication and stakeholder management skills, including experience working with senior leadership - Self-starter mindset with the ability to identify gaps and proactively build solutions Nice to Have Qualifications/Experience - Experience supporting or executing outbound/inbound lead generation and event-driven pipeline strategies - Familiarity with sales enablement and marketing tools (Asana, Salesforce, Cassidy AI, ChatGPT, AwesomeTable, etc.) - Experience working closely with marketing teams on content strategy and campaign execution - Experience building or managing content repositories or knowledge hubs - Exposure to data analysis and reporting tied to pipeline performance and sales effectiveness Interview Process - Excel knowledge and typing test Benefits - Unlimited vacation policy - Monthly phone stipend - Comprehensive medical, dental, and vision insurance options - 401(K) plan with matching - Dog friendly office - Hybrid work opportunity - Professional Development Program - Seamless allowance Compensation Total compensation based on education, experience, and skills level: $60,000–$126,658 Level 1 - $60,000–$87,600 Entry Level - Meets qualifications on a minimum basis Level 2 - $87,600–$115,200 Developing Level - Meets qualifications on a modest basis Level 3 - $115,200–$142,800 Junior Level - Exceeds qualifications on a moderate basis Level 4 - $142,800–$170,400 Middle Level - Exceeds qualifications on a strong basis Level 5 - $170,400–$198,000 Advanced Level - Exceeds qualifications on an extensive or advanced basis AI-Assisted Screening Notice As part of the initial application review process, an AI-assisted tool may be used to compare skills and job titles from resumes with the requirements of the role. The tool evaluates information based on contextual relevance and is used only to support the manual review process. It is not used to make hiring decisions.