Intake and Eligibility Specialist

🏢 Summary: Virtual Intake & Eligibility Specialist role supporting workforce program applicants through intake, eligibility verification, documentation, and case management processes. The position involves working with WIOA, TANF, and SNAP programs, maintaining accurate participant records, and using data systems to ensure compliance with federal and state requirements. 🗂️ Requirements: High school diploma or equivalent, Computer literacy with MS Word and Excel, Ability to learn specialized databases and software systems, Strong attention to detail, Knowledge of community resources, Strong oral and written communication skills, Excellent organizational and time management skills, Ability to maintain confidentiality, Ability to work with culturally diverse populations, Valid Driver's License 📃 Skills: Word, Excel, WIT, WIOA, TANF, SNAP 🏢 Description: TITLE: Intake & Eligibility Specialist (VIRTUAL) REPORTS TO: Participant Engagement Manager Career Team is looking to hire an Intake & Eligibility Specialist who will serve as the first point of contact for jobseekers and community members entering workforce services. This role is responsible for completing intake, determining program eligibility, and ensuring that each participant file contains accurate and complete documentation in accordance with contract requirements. Work is performed under the supervision of the Program Manager. Your Impact on Career Team's Success: - Serve as the first point of contact for community members and jobseekers interested in WIOA, TANF, and SNAP workforce services - Complete intake and eligibility determination for assigned workforce programs - Collect, verify, and document all required eligibility information in accordance with Federal, State, local, and corporate policies - Enter data into WIT and process applicants through any participant information system as required - Maintain accurate individual case files in WIT, assuring each file contains all required eligibility documents and meets compliance requirements - Schedule appointments and refer eligible participants to the appropriate Career Advisor or program - Provide clear information to applicants regarding program services, requirements, and next steps - Follow all policies, procedures, and regulations related to eligibility documentation - Support orientation sessions and other group presentations for new participants - Maintain a high level of accuracy and confidentiality in handling participant information - Complete all required reports within the data management system - Approach each day and task with a "ZAG" mindset - Other duties and projects as needed This position is expected to be 100% Virtual. To Qualify for This Role, You Must Have: - High school diploma or equivalent required, with an Associate's or Bachelor's degree or equivalent combination of education and experience preferred - Strong attention to detail and the ability to follow detailed documentation requirements with accuracy - Strong communication skills and knowledge about community resources - Must be computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems - Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive - Excellent interpersonal, time management, customer service, and organizational skills, with strong oral and written communication - A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality - A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: - Bilingual or multilingual - Knowledge of WIOA, TANF, and SNAP eligibility requirements - Strong multitasking abilities and a proactive approach to tasks - Training in Trauma Informed Care, evidence-based practice, and/or whole family services Salary: $48,000 - $52,000/yr Travel: As Needed Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

🏢 Summary: Full-time onsite Career Advisor role focused on career counseling, intensive case management, workforce program eligibility, and employment planning within a One-Stop system. The position involves supporting job seekers through training referrals, workshops, reporting, and compliance documentation while meeting program benchmarks. 🗂️ Requirements: High School Diploma or GED, 1+ years of experience in training, counseling, case management, or related services, 1+ years of case management experience, Ability to read and interpret policies and procedures, Proficiency with Microsoft Office, Proficiency with Google Workspace, Ability to work in a dynamic team environment, Strong communication and interpersonal skills, Ability to work with culturally diverse populations, Exceptional time management skills, Excellent verbal and written communication skills, Valid driver's license, Reliable transportation 📃 Skills: Microsoft, Excel, Word, PowerPoint, Google, Docs, Sheets, Drive, Outlook, CaseManagement, DataEntry, WIOA, TANF 🏢 Description: Career Advisor Reports to: Executive Director Career Team is looking to hire a Career Advisor that will perform professional work providing career counseling, intensive case management, and follow-up services. Your Impact on Career Team's Success: - Provide intensive case management services to registered customers within the One-Stop system - Complete intake and eligibility determination for the workforce program - Assess jobseekers' employment and training needs and abilities through interviewing, testing, and other methods - Enter data into and otherwise use and process clients through participant information systems and other required databases - Guide jobseekers through the preparation of individual employment plans (IEP) based on their occupational goals - Counsel clients on available job opportunities, training programs, and other services - Complete Individual Training Account (ITA) vouchers and required training documents - Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities - Conduct orientation sessions, workshops, job clubs, and other group presentations for clients - Follow policies, procedures, and regulations related to eligibility documentation - Maintain accurate individual case files and required eligibility documentation - Develop comprehensive Individual Employment Plans (IEP) for customers - Provide referral and tracking of eligible customers into contracted programs - Meet and/or exceed program benchmarks - Participate in staff training, meetings, and supervision - Complete all required reports - Other duties and projects as needed This position is expected to be 100% onsite. To Qualify for This Role, You Must Have: - High School Diploma/GED required - 1+ years of work experience combining elements of training, counseling, case management, or related services - 1+ years of case management experience - Ability to read and interpret policies and procedures - 1+ years of computer proficiency in Microsoft Office Suite and Google Suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive - Ability to work in a dynamic team environment - Strong communication and interpersonal skills - Ability to work with a culturally diverse customer base - Ability to motivate customers toward achieving goals - Exceptional time management skills - Excellent verbal and written communication skills - Valid Driver's License in good standing and reliable transportation Additional Skills/Knowledge: - Bachelor's degree or higher or equivalent combination of education and experience - Experience and knowledge of WIOA and TANF workforce development contracts/programs - Ability to multitask and be proactive Salary: $45,000 Benefits include healthcare, dental, and personal/vacation time. Travel: Position may require local travel on occasion. Career Team is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check including criminal, employment, and education verification.

🏢 Summary: Full-time Project Director role overseeing workforce development operations and strategic execution for the Workforce Solutions North Central Texas project. The position focuses on compliance, program performance, staff leadership, and service delivery improvement within workforce development programs such as WIOA, TANF, and SNAP. Requires operational leadership experience, strong organizational skills, and proficiency with Microsoft Office and Google Workspace tools. 🗂️ Requirements: Bachelor's degree or equivalent experience, 3+ years operational leadership and management experience, 3+ years experience working in dynamic team environments, 2+ years proficiency with Microsoft Office and Google Workspace, Knowledge of WIOA, TANF, SNAP, and workforce development programs, Knowledge of the North Central Texas service area, Valid Driver's License, Ability to travel throughout the region, Strong organizational and analytical skills, Excellent verbal and written communication skills 📃 Skills: WIOA, TANF, SNAP, Word, Excel, PowerPoint, GoogleMail, GoogleCalendar, GoogleDocs, GoogleSheets, GoogleDrive 🏢 Description: Career Team is looking to hire a Project Director who will be responsible for overseeing the Workforce Solutions North Central Texas project, ensuring and executing the project's overall strategic plan. In this role, the incumbent will practice working knowledge in Workforce Development protocols, which include a basic understanding of the field, core programs, and business plans. As a leader and member of the Corporate Management Team, the Project Director is accountable for ensuring quality and integrity across all workforce functions. Your Impact on Career Team's Success: • Ensure compliance with contract requirements, including adherence to policies and procedures, and program monitoring • Maintain knowledge of WIOA/TANF/SNAP and other program legislation, policies, and procedures • Focus on expenditure rates, ensuring everything is on track without disallowed costs, driving metrics and performance, providing support, coaching front-line staff, and creating service delivery plans for projects • Coordinate the planning and implementation of policies and procedures for continuous improvement and customer satisfaction • Serve as the primary local contact and contract liaison for the Workforce Solutions North Central Workforce Development Board • Lead high-functioning employees to execute the program initiatives while supporting employee growth • Responsible for daily programmatic operations • Conduct regular coaching sessions and annual performance evaluations of the team • Approach each day and task with a "ZAG" mindset • Other duties and projects as needed The Ideal Qualifications for this Position Include: • Bachelor's degree or higher or an equivalent combination of education and experience • 3+ years of experience in operational leadership and management • 3+ years of demonstrated ability working in a dynamic team environment with an aptitude for communication, interpersonal skills to work cooperatively with others, show courteousness, and have a high level of professionalism • 2+ years of experience with computer proficiency in Microsoft Office suite and Google suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive • Knowledgeable about the 14 county North Central service area • Strong emotional intelligence and ability to lead a team with different working styles • A demonstrated ability to thrive in a fast-paced environment while maintaining confidentiality, handling personnel matters effectively, and handling employee and personnel inquiries with sensitivity, tact, and diplomacy • Sharp attention to detail with exceptional organizational, analytical, research, and critical thinking skills, including the ability to perform and complete a high volume of work assignments with speed and accuracy • Exceptional time management skills to meet deadlines and work under pressure • Excellent verbal and written communication skills • A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: • Master's or MBA degree • Experience and knowledge of WIOA, TANF, SNAP, Choices, and other workforce development contracts/programs • Bilingual or multilingual • Training in trauma-informed care, evidence-based practice, and/or whole family services Salary: $110,000-$125,000 Job Site: On Site Travel: 35% travel throughout the region, weekly Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements: Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

🏢 Summary: Full-time onsite Youth Career Advisor role providing career counseling, case management, and WIOA program services to young adults, including eligibility determination, employment planning, data entry, and compliance reporting within a state system. 🗂️ Requirements: Bachelor's degree or equivalent combination of education and experience, Knowledge of WIOA program requirements, Experience with intake, eligibility determination, and case management, Ability to maintain compliance documentation in state systems, Proficiency in MS Word and MS Excel, Ability to learn and use specialized databases and software systems, Valid Driver's License, Ability to work onsite and travel within Snohomish County, Strong analytical and problem-solving skills, Ability to meet program benchmarks and reporting deadlines 📃 Skills: WIOA, MSWord, Excel, Databases, DataEntry, Reporting, CaseManagement, WorkforceSystems 🏢 Description: TITLE: Youth Career Advisor REPORTS TO: WIOA Program Lead Career Team is looking to hire a Youth Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services to young adults eligible for the WIOA program. Work is performed under the supervision of the WIOA Program Lead. Your Impact on Career Team's Success: Provide information and case management services to community members interested in WIOA Youth services Complete intake and eligibility determination for workforce programs Assess career seekers' employment, abilities, and training needs through interviewing, testing, and other methods Serve as a liaison between workforce development programs and community partners and resources Offer all youth participants the required 14 Youth Program Elements as part of your case management Create and foster relationships with area juvenile justice centers and school districts Enter data into state system and process clients through any participant information system as required Guide career seekers through the preparation of individual employment plans (IEP) based on their specific occupational or education goals Stay on top of labor market trends and best practices in career and training paths Advise youth on available job and education opportunities, training programs, and other services Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities Conduct orientation sessions, workshops, job clubs, and other group presentations for youth Follow all policies, procedures, and regulations related to eligibility documentation Maintain accurate individual case files in state system for each registered customer ensuring that each file contains all required eligibility documents and meets compliance requirements Meet and/or exceed program benchmarks Participate in all staff-related events as required including but not limited to training and team meetings Complete all required reports within the data management system Approach each day and task with a solutions-oriented and responsive mindset This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location and within the community. To Qualify for This Role, You Must Have: Bachelor's degree or higher or an equivalent combination of education and experience Strong communication skills and knowledge about community resources Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive Strong business acumen Ability to motivate youth towards achieving goals Ability to meet and exceed set goals and objectives Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required Knowledgeable about the WIOA program and other workforce program requirements A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality Exceptional time management skills to meet deadlines and work under pressure A Valid Driver's License Salary: $54,500 - $57,000/yr Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time. Travel: Travel for this role is primarily limited to necessary trips within Snohomish County to support career seekers. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

🏢 Summary: Full-time Community Engagement Specialist role focused on building partnerships, leading outreach and marketing initiatives, and increasing community engagement with workforce development services in Snohomish County, WA. The position supports WIOA programs by collaborating with stakeholders, engaging employers, coordinating events, and maintaining accurate documentation and reporting. This role requires strong organizational, communication, and technical skills to manage community pipelines and promote regional workforce services effectively. 🗂️ Requirements: Bachelor's degree in business, marketing, public relations, or community organization/development, 3+ years of experience in business, marketing, public relations, education, or workforce development services, Knowledge of WIOA program and workforce program requirements, Proficiency in Microsoft Office (Word, Excel, PowerPoint), Canva, Google, and case management or CRM software, Valid Driver's License, Ability to maintain confidentiality in a fast-paced environment, Strong organizational, analytical, and critical thinking skills, Excellent verbal and written communication skills 📃 Skills: MicrosoftOffice, Word, Excel, PowerPoint, Canva, GoogleWorkspace, CRM, CaseManagementSoftware, WIOA, DataReporting 🏢 Description: TITLE: Community Engagement Specialist REPORTS TO: Program Director Career Team is looking to hire a Community Engagement Specialist. The work is performed under the supervision of the Program Director. This role involves serving as the company's representative in external partner and stakeholder discussions, leading communication and marketing efforts to promote the regional brand, and building pipelines to enhance community awareness and engagement with available services. The position also proactively engages with employers in key industries to plan and build out an access point model and follows all protocols set forth by the funder. Your Impact on Success: - Work collaboratively with the community and partner organizations to meet customer needs, particularly in areas relevant to the program emphasis - Represent the organization (when designated) in discussions, planning processes, continuous improvement processes, and special initiatives - Facilitate operational and tactical connections with partner organizations and program staff to improve or scale existing resources for WIOA-enrolled customers - Demonstrate strong business acumen and polished presentation skills - Lead communication efforts and initiatives across traditional and social marketing channels to promote the regional brand and increase outreach and engagement - Assist with coordination of special events at American Job Centers or in the community to increase performance outcomes - Build and improve customer pipelines to American Job Centers - Enhance community awareness of and engagement with available services and resources - Maintain accurate and thorough documentation and reports - Approach tasks with a solutions-oriented and responsive mindset - Perform other duties and programs as needed To Qualify for This Role, You Must Have: - Bachelor's degree in business, marketing, public relations, or community organization or development - 3+ years of experience in business, marketing, public relations, education, human and/or workforce development services - Knowledge of the WIOA program and other workforce program requirements - Ability to thrive in a fast-paced environment while maintaining flexibility, proactivity, resourcefulness, efficiency, and confidentiality - Strong attention to detail with organizational, analytical, research, and critical thinking skills - Proficiency in Microsoft Office (Word, Excel), PowerPoint, Canva, Google, and case management or customer relations software applications - Exceptional time management skills to meet deadlines and work under pressure - Excellent verbal and written communication skills - Valid Driver's License Additional Skills/Knowledge Preferred: - Master's or MBA degree - Knowledge of the local region and relevant partners - Ability to multitask and be proactive Salary: $54,500 - $57,000 per year (commensurate with education and experience) Benefits: - Competitive benefits package including healthcare, dental, and personal/vacation time Travel: - Travel primarily within Snohomish County to support community engagement Background Check Requirements: Employment is contingent upon successful completion of a background check, including criminal, prior employment, and education verification.

🏢 Summary: Full-time onsite Training Coordinator role responsible for delivering workforce development training services, coordinating with training providers, supporting participant assessments, and ensuring compliance with WIOA program requirements. The position focuses on guiding participants through training opportunities, maintaining accurate documentation in state systems, and tracking performance outcomes. This role requires strong analytical skills, proficiency in MS Office, and the ability to manage data and reporting within specialized databases. 🗂️ Requirements: Bachelor's degree or equivalent combination of education and experience, Knowledge of WIOA program requirements, Proficiency in MS Word and Excel, Ability to use and learn specialized databases and software systems, Computer literacy, Valid Driver's License, Ability to work onsite 100%, Ability to maintain detailed documentation in state systems of record, Strong analytical and problem-solving skills 📃 Skills: MSWord, Excel, Databases, Software, WIOA 🏢 Description: TITLE: Training Coordinator REPORTS TO: Project Director Career Team is looking to hire a Training Coordinator who will be responsible for providing customer-centered services designed to educate, enhance and provide workforce development training services to program participants. Work is performed under the supervision of the Project Director. Your Impact on Career Team's Success: - Serve as a primary liaison with training providers to develop new and nurture existing provider partnerships that grow education and training opportunities for participants - Educate participants to the advantages of training and upskilling to broaden employment opportunities and enhanced career path options - Ensure approved and current information regarding the Eligible Training Provider's List is available to program participants and staff - Maintain and disseminate approved vendor information and performance outcomes to staff and participants as appropriate - Facilitate group and individual assessment, eligibility and training information sessions for program participants to explore potential training opportunities - Participate in the assessment of participant marketability skills to determine training suitability and facilitate appropriate referral - Review participant training needs, industry hiring patterns and high priority occupations to assist with career exploration and the identification of aligned career pathways - Assist with the completion and review of individual training account packets to ensure all necessary documents are present and in compliance with training requirements - Provide timely reports for Career Advisors to include pipeline of potential training candidates, available training programs, and training providers - Consult with Career Advisors as to support services necessary to achieve optimal outcomes - Maintain detailed documentation of all contacts in the state's system of record per contact requirements - Support off-site events - Track progress for individual and team targets using appropriate platforms and databases - Meet and/or exceed program benchmarks - Participate in all staff-related events as required This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: - Bachelor's degree or higher or an equivalent combination of education and experience - Strong communication skills and knowledge about community resources - Strong analytical and problem-solving skills with the ability to make well-thought-out decisions - Computer literacy including MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems - Ability to work in a variety of settings with a culturally diverse customer base - Ability to work in a dynamic team environment with excellent teamwork and interpersonal skills - Ability to motivate participants towards achieving goals - Ability to meet and/or exceed set goals and objectives - Excellent interpersonal, time management, customer service, organizational, and written and oral communication skills - Knowledgeable about the WIOA program and other workforce program requirements - Ability to thrive in a fast-paced environment while maintaining confidentiality - Exceptional time management skills to meet deadlines and work under pressure - A Valid Driver's License Additional Skills/Knowledge: - Knowledge of the local region and relevant partners - Bilingual or multilingual Salary: $54,500 - $57,000/yr Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time. Travel: Travel for this role is primarily limited to necessary trips within Snohomish County to support career seekers. Background Check Requirements: Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status or continued employment.

🏢 Summary: Full-time onsite Workshop Facilitator role responsible for delivering career readiness workshops, service orientations, and Career EDGE training both in person and virtually across Ventura County. The position focuses on customer triage, workshop development, participant support, and providing technology assistance to job seekers. Includes local travel and offers a comprehensive benefits package. 🗂️ Requirements: Associate's degree or equivalent combination of education and experience, Personal computer literacy, Proficiency in Microsoft Office (Word, Excel, Outlook), Ability to facilitate in-person and virtual workshops, Experience with online assessments and computer assistance, Valid Driver's License, Ability to travel locally up to 30% 📃 Skills: Microsoft, Word, Excel, Outlook, Internet, Email, VirtualTraining, Presentations, OnlineAssessments 🏢 Description: Career TEAM is looking to hire a Workshop Facilitator to provide service orientations, career readiness workshops, and Career EDGE training for residents in Ventura County, both in person and virtually. This position is 100% onsite at locations throughout Ventura County, CA. Career Team also offers a competitive package including: 401k with a generous employer match; medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans; disability insurance; and supplemental insurance. Your Impact on Career TEAM's Success: Responsible for creating workshop schedules and inviting partners to present (based on the needs of participants); Facilitate in person orientation and virtual orientations weekly; Ability to learn and present Career Edge to the community and partners; Serve as the Career EDGE champion, providing local staff with EDGE certification training; Serve as a client advocate to provide direction and support by creating and monitoring processes that will ensure client success in the learning environment; Build fresh workshop curriculum based on customer need and AJCC customer surveys; Engage clients by discussing the range of available services and the potential benefits; Assist customers with computers and assessments online; Customer triage to ensure customers' needs are met and exceptional customer service is given; Greet visitors warmly and make sure they are comfortable; Deliver presentations both in-person and virtually; Serve as backup to the receptionist as needed; Other duties and projects as needed. To Qualify for This Role, the Ideal Qualifications Include: Associate's degree or higher or an equivalent combination of education and experience Ability to listen to customers, analyze expressed needs, and use good judgment in suggesting solutions or next steps Familiarity with office machines (e.g. fax, printer, etc.) Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive Experience in Career Services and Recruiting is considered extremely valuable Strong problem-solving skills and proven ability to multi-task Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook) Must be able to keep current on training subjects and industry trends Excellent interpersonal, customer service, and organizational skills Exceptional time management skills to meet deadlines and work under pressure Excellent verbal and written communication skills A Valid Driver's License Salary: $50,000 - $55,000/yr. Salary is commensurate with education and experience. Travel: Position may require local travel up to 30% of the time. The selected candidate will be required to travel periodically to locations throughout the county for in person workshops. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status.

🏢 Summary: Leadership role overseeing the Intake Department operations for a home health, hospice, and physician services provider, ensuring efficient referral-to-admission processes and high-quality customer service. Responsible for managing staff, optimizing workflows, maintaining compliance, and coordinating with internal teams and referral sources. Offers full-time hours with competitive salary and comprehensive benefits. 🗂️ Requirements: High School Diploma or GED, Experience working with patients and families with co-morbid illness, end-of-life and grief-related issues, Prior experience in Home Health, hospice or physician services, Ability to manage personnel and departmental processes, Strong interpersonal and communication skills for handling patient referrals 📃 Skills: Intake, Referrals, CareCoordination, WorkflowManagement, QualityImprovement, KPI, CustomerService, HealthcareOperations, Reporting, PolicyDevelopment 🏢 Description: Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. Key Responsibilities The Director of Intake assumes responsibility and oversight for the management and operations of the Intake Department ensuring the department operates successfully at all times. This role is responsible for all aspects of the referral process including conversion of the referral to organization, admission for all service lines, ensuring prompt responses to referral inquiries, and developing and maintaining strong relationships with referral sources, patients, families, and interdepartmental teams. The Director of Intake ensures efficient workflows and customer-friendly referral and onboarding experiences. In this role you will be responsible for: - Ensuring processes are in place and followed for assigning referrals utilizing an established system in accordance with administrative policies per service line - Developing and overseeing care coordination and communication processes with referral sources - Overseeing onboarding of patients specific to each service line needs - Serving as primary lead for the referral process - Disseminating appropriate referral information to company staff - Executing plans to deliver excellent customer service during referral to admission process - Managing documentation and tracking all referrals for trending reports including pending admissions, active admissions, readmissions, and non-admissions - Demonstrating knowledge in all levels of care provided for intake service delivery - Managing and directing a team to ensure effective customer service - Coordinating staffing to ensure availability and competence of staff Required Qualifications - High School Diploma or GED - Demonstrated experience working with patients and families through co-morbid illness, end-of-life and grief-related issues - Prior experience in Home Health, hospice or physician services - Interpersonal skills and ability to communicate effectively with staff and take patient referrals - Ability to effectively manage personnel and processes Desired Qualifications - Associate's degree preferred - Prior clinical experience in nursing or other medical profession Hours 8:00 am – 5:00 pm, Monday through Friday Pay Range $100,000—$110,000 USD How We Care for You - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options including Dependent Care - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection - And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Equal Opportunity Employer We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on protected characteristics.

🏢 Summary: Full-time Case Manager role within Interim Housing Services supporting individuals experiencing homelessness through individualized service planning, coordinated entry navigation, crisis intervention, and housing stabilization. The position involves conducting assessments, developing service plans, maintaining documentation, and connecting clients to health and social services to help them secure and maintain housing. Driving is required and the role is fully on-site in California with set work schedules. 🗂️ Requirements: Employment eligibility in the U.S., CPR/First Aid certification (or willingness to obtain), Successful completion of tuberculosis test, Successful completion of background screening, Successful completion of drug test, Valid driver's license, Reliable transportation, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Ability to work on-site in California, Driving as essential job function 📃 Skills: CaseManagement, VI-SPDAT, HIPAA, CrisisIntervention, RiskAssessment, MotivationalInterviewing, TraumaInformedCare, Documentation, CoordinatedEntrySystem 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $27.75 to $33.83 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Two Work schedules - Tuesday thru Saturday 12:30pm to 9:00pm and Sunday thru Thursday 7:00am to 3:30pm Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Case Manager at the Evans Lane Office. ABOUT THE JOB As part of the Interim Housing Services team, the Case Managers role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). This position will provide individualized supportive services by helping each client develop a plan to address strengths, barriers, support health needs, increase income, and find and maintain housing. As part of the care plan, they identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e. scheduling appointments, applying for public benefits, etc.) and focuses on housing and health as necessary outcomes for success. Position Responsibilities include: Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals Completes program specific assessments (e.g. VI-SPDAT) Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90 day review with the participant after initial intake Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents Maintains confidentiality of participant files per HIPAA and all applicable guidelines Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals Provides crisis intervention and risk assessment services focused on increasing safety and enhancing the clients' ability to independently solve problems, utilize effective coping skills, and manage and self -coordinate their own care, including services for individuals with chronic trauma Uses motivational interviewing and trauma-informed care in service delivery Maintains current, thorough knowledge of community resources and utilizes them to provide comprehensive, wrap-around services to clients PREFERRED QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field. MINIMUM QUALIFICATIONS All levels of education and experience are welcome MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for PATH's insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. CALIFORNIA-BASED WORK EXPECTATIONS We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California. PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

🏢 Summary: Full-time Program Associate role providing administrative and clerical support to program leadership, staff, and clients in a social services environment. The position involves coordinating procurement, supporting reports and projects, organizing meetings, and assisting with documentation and compliance tasks. Driving is required, along with completion of background checks and mandatory trainings. 🗂️ Requirements: Employment eligibility verification, CPR/First Aid certification (or willingness to obtain), Completion of Tuberculosis Test, Successful Background Screening, Successful Drug Test, Reliable transportation, Valid driver's license, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Authorization to work in the U.S., Work performed within California, Driving as an essential job function 📃 Skills: CPR, FirstAid, Documentation, Reporting, Procurement, DataAnalysis, Research 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $21.00 to $26.00 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. ABOUT THE JOB The Program Associate provides general administrative support to the programs, which may include leadership, staff, residents and client participants. This includes supporting the overall organization of the department, handling administrative duties, and assisting with procedures, policies, and projects. Position Responsibilities include: Provide administrative and clerical support to management and direct line staff Coordinate purchases and procurement of approved requests for supplies, equipment, and client assistance items. Assist with research, preparation, and written documentation for special projects, presentations, and meetings. Plan and coordinate department meetings Assist with completing reports as necessary WHAT YOU BRING Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks. Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Contribute to team goals and recognize the strengths and contributions of others. Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention. Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Generate innovative solutions to problems or challenges. Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome. Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries. PREFERRED QUALIFICATIONS Two (2) years' experience working in a relevant field. MINIMUM QUALIFICATIONS All levels of education and experience are welcome. MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work to be conducted outside of California. Work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER In addition to a rewarding work environment, employees receive a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION? If this position sounds like a fit, please submit your application today. A resume is required.