Territory Manager - Boston

🏢 Summary: Remote Territory Manager role focused on commercializing an FDA-approved obstructive sleep apnea (OSA) medical device within an assigned territory. The position drives implant growth, account activation, and therapy awareness while collaborating with clinical, marketing, and sales operations teams. Success is measured by achieving sales quotas and expanding market adoption of implantable OSA therapy. 🗂️ Requirements: Bachelor’s degree and minimum 2 years Medical Device or Pharmaceutical sales experience OR 5 years Medical Device/Pharmaceutical sales experience without degree OR 3 years clinical experience with Inspire therapy, Minimum 2 years sales experience in Medical Device or Pharmaceutical industry, Strong proficiency in MS Office (PowerPoint, Excel), Ability to manage multiple priorities and changing deadlines, Ability to travel within assigned territory, including overnight travel 📃 Skills: MSOffice, PowerPoint, Excel, MedicalDevices, Pharmaceuticals, OSATechnology, ImplantableDevices, SalesOperations, MarketDevelopment 🏢 Description: ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. WHY JOIN OUR FAST-GROWING TEAM At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. ESSENTIAL JOB FUNCTIONS The Inspire Territory Manager will lead commercialization activities introducing Obstructive Sleep Apnea (OSA) therapy to assigned sales territory. Performance objectives include achieving sales plan and therapy awareness milestones and assessing new potential accounts within the assigned territory. OPPORTUNITIES YOU WILL HAVE IN THIS ROLE - Develop a solid understanding of OSA technology as well as device implantation and follow-up procedures. - Drive implant growth to achieve sales plan through prompt account activation and efficient patient throughput. - Orchestrate commercial site assessment, selection, and development. - Achieve and exceed assigned sales quota. - Ensure commercial centers follow patient selection guidelines, implant techniques, and effective therapy methods. - Facilitate local payer education and development processes. - Collaborate with marketing and sales operations teams to enhance organic and direct-to-patient outreach programs. WHAT YOU CAN BRING TO OUR GREAT TEAM Required: - Bachelor's degree with a minimum of 2 years sales experience in Medical Device or Pharmaceutical industry; or 5 years minimum sales experience in Medical Device or Pharmaceutical industry in lieu of a degree; or 3 years previous experience working directly with Inspire therapy in a clinical setting. - Strong computer skills with MS Office including PowerPoint and Excel. - Ability to manage simultaneous priorities and changing deadlines. - Ability to travel within territory, including overnight travel as needed. Preferred: - Experience assisting in implantation and follow-up of implantable devices. - Experience in market development and building referral programs within the medical industry. - Product launch and account management experience. BENEFITS AND OTHER COMPENSATION - Multiple health insurance plan options. - Employer contributions to Health Savings Account. - Dental, Vision, Life and Disability benefits. - 401k plan with employer match. - Identity Protection. - Flexible time off. - Tuition Reimbursement. - Employee Assistance Program. - Participation in equity awards and Employee Stock Purchase Program.

🏢 Summary: Senior role responsible for building and scaling enterprise healthcare partnerships to drive virtual sleep apnea diagnosis and treatment referrals across health systems and specialty networks. The position owns the full partnership lifecycle—from prospecting and deal negotiation to launch, governance, and performance optimization—within a national telehealth platform. It focuses on creating integrated referral pathways and repeatable growth channels aligned with long-term business strategy. 🗂️ Requirements: 10+ years in healthcare business development or strategic partnerships, Experience negotiating and growing complex healthcare partnerships, Experience working with health systems, IDNs, hospital networks, specialty provider organizations, Ability to engage senior healthcare stakeholders and physician leaders, Knowledge of reimbursement models and healthcare regulatory environment, Experience with digital health platforms and modern care delivery models, Bachelor's degree 📃 Skills: Healthcare, Telehealth, DigitalHealth, Reimbursement, Regulatory, KPIs, Dashboards, Analytics, BusinessDevelopment, Negotiation 🏢 Description: Position Overview Sleep apnea affects more than 30 million Americans—and the majority are undiagnosed. The patients most at risk often sit in a cardiologist's waiting room, or walk through a hospital system every day, never connected to care. Dreem Health is the telehealth-native sleep medicine platform changing that: virtual diagnosis, treatment, and ongoing care, delivered in all 50 states. As Director, Strategic Partnerships, you won't manage a book of referral relationships. You'll build the channels that don't yet exist: integrated care pathways inside health systems, multi-site cardiology practices, and specialty organizations that become Dreem Health's highest-volume, most durable growth engines. You'll own the full arc—prospecting, deal design, negotiation, launch, and compounding activation—reporting directly to the VP, Business Development & Strategy. This role is for someone who thinks in systems, sells on clinical evidence, and measures success in patients reached; creating scaled repeatable referral volumes—not meetings held. If you've built enterprise healthcare channels from scratch and want to do it again inside a mission-driven company with real momentum, this is your seat. Key Responsibilities - Develop and manage strategic healthcare partnerships with health systems, integrated delivery networks, hospital networks, and complex provider organizations driving referrals and long-term integrations. - Create care management programs to drive repeatable referrals and create value for enterprise partnerships. - Own strategic accounts from identification through launch and growth, including account planning, stakeholder engagement, implementation coordination, and ongoing performance management. - Build and execute partnership strategies aligned to Dreem Health's business priorities and long-term growth objectives. - Conduct market scans and partner assessments to identify, prioritize, and pursue high-value growth opportunities based on Dreem Health's Channel and Partnership strategy or net-new opportunities. - Lead sourcing, evaluation, structuring, and negotiation to drive referral growth and patient volume by building scalable integrated referral pathways for sleep apnea diagnosis, treatment initiation, and long-term care management. - Partner cross-functionally with Clinical Operations, Provider Partnerships, Product, Marketing, and Analytics to ensure successful partnership execution. - Establish governance and performance management processes for enterprise partnerships, including KPIs, dashboards, business reviews, and strategic partnership growth plans. - Proactively manage risks, dependencies, and operational challenges that may impact partnership launch, adoption, or long-term performance. - Translate market and partner feedback into improved partnership models, commercial playbooks, workflow enhancements, and scalable growth strategies. Education, Experience, Skills - 10+ years of experience in healthcare business development, strategic partnerships, or health system sales, with demonstrated success negotiating, implementing, and growing complex healthcare partnerships. - Demonstrated ability to build and develop senior relationships within health systems, IDNs, hospital networks, and complex specialty provider organizations. - Strong business acumen with the ability to assess partnership opportunities in the context of broader business strategy; proven track record navigating digital health platforms and modern healthcare delivery frameworks. - Comprehensive grasp of the healthcare landscape, including reimbursement models, regulatory dynamics, and competitive market forces. - Ability to engage physician leaders on clinical outcomes and understand sleep disorders' downstream impact on cardiovascular and metabolic health. - Comfort operating in a resource-constrained, high-growth environment; ability to build playbooks from scratch and adapt quickly. - Bachelor's degree required. What We Offer - Meaningful work that directly improves peoples' lives - International team collaboration - Annual team offsite - Comprehensive health benefits (medical, dental, vision) - One Medical membership - 401(k) with company match - 20 days PTO + 10 paid holidays + 80 hours paid sick leave - Monthly phone and internet stipend Compensation - $140,000 - $160,000 base salary, depending on experience - Annual bonus opportunity in addition to base salary

🏢 Summary: Territory Manager responsible for driving sales and clinical adoption of the iFuse system within an assigned territory. The role focuses on building relationships with spine surgeons, supporting surgical procedures, coordinating training, and ensuring regulatory compliance. This position combines territory sales management, clinical support, and hospital account development in the medical device field. 🗂️ Requirements: Bachelor's degree, Minimum 5 years of territory sales management experience in a high-growth medical device company, Experience selling to medical specialty practices, Experience working with local spine surgeons and product advocates, Knowledge of ISO 13485, Knowledge of FDA 21 CFR 820, Knowledge of EU MDR 2017/745, Knowledge of ISO 14971, Experience in Orthopedics (highly desired), Spine experience (preferred) 📃 Skills: Sales, Orthopedics, Spine, ISO13485, FDA21CFR820, EUMDR, ISO14971, MedicalDevices, ClinicalSupport, Reimbursement 🏢 Description: SI-BONE is a fast-growing, publicly traded medical device company that is an industry pioneer in minimally invasive sacropelvic solutions. Our mission is to help patients rise up and reach for the stars, and our vision is to work together as the global leader to make sacropelvic conditions universally recognized and effectively treated through innovation, evidence, education, and advocacy. Territory Manager Base salary $75,000 General Responsibilities: Reports to the Regional Sales Director and has responsibility for managing the specific territory Provide leadership and performance to ensure that company goals are achieved Target, qualify, and train key spine surgeons and start the scheduling of cases to implant the iFuse system Coordinate training of all local surgeons Meet goals and quotas communicated by the Regional Sales Director Meet with key opinion leaders in spine to drive company business and acceptance of SIJ diagnosis and treatment Coordinate the hospital approval process and the referring surgeon education programs to the local communities of pain management physicians Responsible for performing all duties in compliance with all applicable worldwide regulatory requirements as included in the scope of the SI-BONE Quality Manual Act and conduct company business in an honest, ethical and strictly legal manner, complying with the Code of Conduct, company policies, the AdvaMed Code and all applicable laws and regulations Report any suspected violations of laws, regulations, the Code or any other Company policy and other suspected unethical behavior Specific Responsibilities and Skills: Establish rapport and a solid working relationship with surgeons and hospital staff Manage all travel & entertainment expenses responsibly and within company operating budgets Work closely with sales management to align priorities and ensure successful endpoints are achieved and timelines are met Execute and refine clinical support, selling, referral education programs and reimbursement strategy Provide reporting materials and communicate effectively to the Regional Sales Manager and Senior Management Team as required Develop rapport with key leaders in the spine field In-service and educate nurses and scrub technicians in operating room setup and use of SI-BONE instruments during the iFuse surgical procedure Consult with X-Ray Technicians and obtain necessary images required during the iFuse surgical procedure Answer surgeon questions pertaining to the iFuse procedure during surgery In-service and educate sterile processing department on care, handling, and sterilization parameters of the iFuse instrument system Manage implant shelf life and instrument sets; return damaged or expired products Provide information to circulating nurses and operating room purchasing departments on implants and disposal items used during the iFuse procedure Hold product or quality documentation from shipment or further processing in the event of potential non-compliance with applicable standards or regulations and report to Quality and/or Regulatory and management Support the SI-BONE Quality System Expertise: Demonstrated ability to communicate effectively and work with senior management Consistent history of strong leadership, self-starter attitude and team building Excellent oral and written communication skills Proactive approach with initiative and perseverance High integrity, strong work ethic and passion to succeed Knowledge and familiarity of applicable regulations and standards including ISO 13485, FDA 21 CFR 820, EU MDR 2017/745 and ISO 14971 Knowledge, Education and Experience: Bachelor's degree Minimum 5 years of territory sales management experience in a high-growth medical device organization selling to a medical specialty practice Experience in Orthopedics highly desired Spine experience a plus Experience working with local spine surgeons and product advocates

🏢 Summary: Medical device Territory Manager role responsible for driving sales growth of the iFuse system within a defined region by training spine surgeons, supporting surgical procedures, and managing hospital approvals and referrals. The position combines clinical operating room support with territory sales strategy and regulatory compliance. Candidates must have strong experience in medical device territory management, preferably in orthopedics or spine. 🗂️ Requirements: Bachelor's degree, Minimum 5 years in medical device territory management, Experience selling to medical specialty practices, Experience working with spine surgeons, Knowledge of ISO 13485, Knowledge of FDA 21 CFR 820, Knowledge of EU MDR 2017/745, Knowledge of ISO 14971, Experience in orthopedics (preferred), Spine experience (preferred) 📃 Skills: ISO13485, FDA21CFR820, EUMDR2017/745, ISO14971, MedicalDevices, Orthopedics, Spine, SurgicalSupport, Reimbursement, RegulatoryCompliance 🏢 Description: Base salary $75,000 General Responsibilities: Reports to the Regional Sales Director and has responsibility for managing the specific territory Provide leadership and performance to ensure that company goals are achieved Target, qualify, and train key spine surgeons and start the scheduling of cases to implant the iFuse system Coordinate training of all local surgeons Meet goals and quotas communicated by the Regional Sales Director Meet with key opinion leaders in spine to drive company business and acceptance of SIJ diagnosis and treatment Coordinate the hospital approval process and the referring surgeon education programs to the local communities of pain management physicians Responsible for performing all duties in compliance with all applicable worldwide regulatory requirements as included in the scope of the Quality Manual The Territory Manager must at all times act and conduct company business in an honest, ethical and strictly legal manner, complying with the Code of Conduct, other company policies, the AdvaMed Code and all applicable laws and regulations, whether national, regional, state or local. This employee is encouraged, expected, and required to report any suspected violations of laws, regulations, the Code or any other Company policy, and all other suspected unethical behavior. The company does not tolerate retaliation in connection with making good faith reports of suspected violations Specific Responsibilities and Skills: Establish rapport and a solid working relationship with the surgeons and all employees Manage all travel & entertainment expenses responsibly and within company outlined operating budgets Work closely with sales management to align priorities and create a sense of urgency to ensure successful endpoints are achieved and timelines are met Execute and refine the clinical support, selling, referral education programs and reimbursement strategy Provide the necessary reporting materials and communicate effectively and openly to the Regional Sales Manager & Senior Management Team as required Develop rapport with key leaders in the spine field In-servicing and educating all Nurses and Scrub Technicians in the operating room setup and use of the instruments during the iFuse surgical procedure Consult with the X-Ray Technicians at hospitals and obtain the necessary images required during the iFuse surgical procedure Answer questions from the surgeon pertaining to the iFuse procedure during the surgery In-servicing and educating the sterile processing department on the care, handling, and sterilization parameters of the instrument system Responsible for management of implant shelf life and instrument sets provided. Damaged or expired product to be returned Provide information to the circulating nurse and operating room purchasing department on implants and disposal items used during the iFuse procedure In the event of potential non-compliance with applicable standards or regulations (e.g. FDA QSRs, ISO 13485 or ISO 14971), the employee has the authority to hold any product or Quality documentation from shipment or further processing and must report instances to Quality and/or Regulatory and management Support the Quality System Expertise: Demonstrated ability to communicate effectively and work well with senior management Consistent history of strong, effective leadership, self-starter attitude and team building Excellent oral and written communication skills and listening skills Proactive, initiative-driven approach with perseverance and openness to new ideas High integrity, strong work ethic and passion to succeed Knowledge and familiarity of applicable regulations/standards (e.g. ISO 13485, FDA 21 CFR 820, EU MDR 2017/745, ISO 14971) as required to perform the job function Knowledge, Education and Experience: Bachelor's degree Minimum 5 years in a sales territory management position within a high-growth medical device organization marketing to a medical specialty practice Experience in Orthopedics highly desired Spine experience a plus Experience working with local spine surgeons and product advocates

🏢 Summary: Leadership role responsible for driving inbound sales pipeline growth, market expansion, and revenue acceleration within a highly regulated pharmacy environment. The position leads sales development strategy, team performance, AI-driven analytics adoption, and cross-functional collaboration to optimize forecasting, prospecting, and operational execution. Focused on scalable processes, compliance, and data-driven decision-making to achieve aggressive commercial targets. 🗂️ Requirements: Bachelor's degree in Business, Marketing, Communications, Healthcare Administration or related field, Minimum 5 years experience in sales development, business development, inside sales, or commercial operations, Minimum 3 years direct people leadership experience, Experience with CRM platforms and sales engagement technologies, Experience using AI-enabled analytics and business tools, Strong knowledge of inbound sales methodologies and pipeline management, Experience in regulated, fast-paced environments, Valid driver's license 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Reporting, Segmentation, LeadScoring, Dashboards, Workflow, SalesEngagement 🏢 Description: POSITION SUMMARY The Manager, Sales Development drives pipeline generation, market expansion, and revenue acceleration by leading a high-performing inbound sales organization within a hyper-growth, highly regulated 503A and 503B pharmacy environment. This role owns sales development strategy, prospecting execution, talent performance, forecasting accuracy, and cross-functional alignment across commercial operations, marketing, analytics, and customer engagement initiatives. The leader leverages AI as a force multiplier to increase speed, scale, lead quality, workflow efficiency, and data-driven decision-making while strengthening operational rigor and customer acquisition outcomes. RESPONSIBILITIES Sales Leadership Pipeline Ownership: Lead and optimize the sales development function by establishing scalable inbound strategies, driving qualified pipeline growth, and aligning prospecting priorities with enterprise revenue objectives. Utilize AI-enabled analytics, workflow automation, and performance intelligence tools to improve targeting precision, accelerate conversion velocity, and enhance forecasting accuracy. Coach high-performing teams through structured accountability, measurable execution standards, and continuous development practices. Talent Development: Recruit, develop, and retain high-performing sales development talent within a fast-paced, highly regulated healthcare environment. Implement structured onboarding, coaching frameworks, and performance management processes. Leverage AI-driven coaching insights, conversation intelligence, and productivity analytics to personalize development plans and accelerate performance outcomes. Performance Execution: Drive operational excellence through disciplined management of sales activity metrics, pipeline health, prospect engagement, and conversion performance. Establish rigorous performance expectations and implement corrective actions to improve efficiency and accountability. Utilize AI-powered dashboards, predictive insights, and reporting tools to strengthen decision-making and optimize resource allocation. Market Expansion Prospecting Strategy: Design and execute targeted inbound prospecting initiatives that expand market reach and accelerate customer acquisition. Partner with marketing, sales leadership, and commercial operations to align outreach strategies with business priorities. Utilize AI-enabled segmentation, lead scoring, and behavioral insights to improve prospect quality and engagement strategies. Customer Engagement: Establish consistent communication standards and data-informed outreach strategies aligned with growth objectives. Collaborate cross-functionally to ensure seamless customer experiences while maintaining regulatory compliance. Leverage AI-supported engagement tools and automation platforms to increase responsiveness and improve conversion effectiveness. Growth Alignment: Align sales development initiatives with enterprise growth strategy by translating priorities into measurable execution plans and operational targets. Apply AI-enabled forecasting, trend analysis, and performance monitoring tools to identify opportunities and accelerate growth initiatives. Operational Excellence Process Optimization: Improve sales development processes and workflows to support scalability and execution rigor. Establish performance benchmarks and implement solutions that enhance productivity and customer acquisition outcomes. Utilize AI-driven automation and reporting capabilities to streamline activities and improve data accuracy. Data Governance: Ensure integrity and accuracy across sales development data and reporting systems. Partner with commercial operations and analytics teams to standardize measurement practices and improve business intelligence. Leverage AI-powered analytics platforms to identify trends and optimize pipeline management. Compliance Management: Maintain adherence to organizational policies and regulatory requirements within a highly regulated environment. Reinforce accountability and ethical conduct across all sales development activities. Utilize AI-enabled monitoring tools and workflow controls to strengthen compliance visibility and reduce operational risk. Cross-Functional Collaboration Strategic Partnership: Build collaborative partnerships across sales, marketing, analytics, customer engagement, and operational teams to support scalable growth. Utilize AI-supported collaboration platforms and reporting tools to improve transparency and execution. Business Communication: Deliver clear communication to executive leadership and stakeholders regarding performance results and strategic priorities. Translate complex data into actionable business insights using AI-driven reporting and visualization tools. Innovation Leadership: Identify emerging technologies and process enhancements to strengthen sales development effectiveness. Encourage continuous learning and data-driven experimentation while maintaining operational discipline within a regulated environment. KNOWLEDGE AND SKILLS - Expertise leading sales development organizations and inbound prospecting strategies - Proficiency with CRM platforms, sales engagement technologies, AI-enabled analytics tools, forecasting systems, workflow automation, and reporting tools - Strong communication, coaching, and stakeholder management skills - Ability to optimize business processes and implement scalable solutions in regulated environments EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or related field required; Master's preferred - Minimum 5 years of progressive experience in sales development, business development, inside sales, or commercial operations leadership - Minimum 3 years of direct people leadership experience - Experience utilizing CRM platforms, sales engagement technologies, analytics tools, and AI-enabled business solutions - Strong understanding of inbound sales methodologies, prospecting strategies, and pipeline management - Experience operating within highly regulated, fast-paced environments - Valid driver's license required - Preferred certifications: CSP, CBDP, SSLC or related credentials Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Role requires frequent communication, prolonged stationary work, regular computer use, movement around the office and campus, and physical activities such as standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.

🏢 Summary: The Manager, Quality Systems leads and continuously improves the Quality Management System for a medical device company, ensuring compliance with FDA, ISO 13485, EU MDR, CHAP, and DME requirements. The role oversees document control, CAPA, nonconformance, audits, training, and regulatory activities while serving as deputy management representative during inspections. This position drives audit readiness, regulatory compliance, and cross-functional quality initiatives in a regulated manufacturing environment. 🗂️ Requirements: 5+ years Quality Assurance experience in medical device industry, 2+ years people management experience, Knowledge of ISO 13485, Knowledge of 21 CFR Part 820, Knowledge of FDA Quality System Regulations, Knowledge of EU MDR requirements, Experience in regulated manufacturing environments, Experience with eQMS systems, Experience with PLM systems, Experience managing CAPA and nonconformance processes, Experience conducting internal and external audits, Experience working with regulatory agencies (FDA, BSI, CHAP), Ability to manage DME compliance requirements 📃 Skills: ISO13485, 21CFR820, FDA, EUMDR, eQMS, PLM, CAPA, Audit, Nonconformance, DME, CHAP, BSI 🏢 Description: Element Science, Inc. is a medical device and digital health company redefining how patients with heart disease are monitored and treated as they transition from the hospital to the home. Our mission is to improve outcomes for patients at risk of life-threatening cardiac events through innovative solutions at the intersection of clinical-grade wearables, advanced algorithms, and therapy delivery. We are entering an exciting phase of growth as we move from development into early commercialization. Our approach combines hardware, software, and services to deliver a more personalized and seamless patient experience—designed with both patients and clinicians in mind. Our product, a wearable patch defibrillator, is designed for patients with a temporary elevated risk of sudden cardiac arrest, addressing a significant and underserved population of over 500,000 patients in the U.S. By focusing on comfort, usability, and clinical effectiveness, we aim to transform the standard of care during this critical period. SUMMARY OF ROLE: The Manager, Quality Systems is responsible for day-to-day operation and continuous improvement of the Quality System. The role is responsible for Document Control, Training Program, Change Control, Internal & External Audit Program, Management Review, Nonconformance management and CAPA management. The Manager, Quality Systems serves as deputy management representative representing the organization in internal and external audits. This role serves as co-system administrator for eQMS and works with cross functional stakeholders ensuring the organization continues to maintain CHAP accreditation and compliance with DME requirements including managing external DME audits, maintaining quality documentation and ensuring adherence to regulatory standards. This role supports EU MDR deliverables in collaboration with external regulatory consultants. This role plays a key part in sustaining a compliant, audit-ready QMS that upholds patient safety and organizational integrity. RESPONSIBILITIES: - Lead, mentor, and develop Quality Systems team members, fostering a culture of quality, accountability, collaboration, and continuous improvement - Partner cross-functionally to investigate quality issues, interpret data trends, and drive timely, risk-based decisions - Build and maintain strong working relationships with internal stakeholders, external auditors, and regulatory partners - Own and maintain the Document Control system, ensuring controlled documents remain accurate, current, compliant, and properly version-controlled - Administer and continuously enhance the company training program, ensuring timely completion, training effectiveness, and maintenance of compliant training records - Own the CAPA program, including driving timely resolution of aging CAPAs, ensuring robust root cause investigations, and monitoring closure effectiveness and metrics - Manage Nonconformance (NC) processes from initiation through final disposition and closure, ensuring timely and compliant execution - Lead Management Review activities, including development of quality metrics, trend analysis, and executive-ready Quality Management Review (QMR) materials - Monitor, analyze, and trend quality system metrics to proactively identify systemic risks, drive corrective actions, and support continuous improvement initiatives - Support post-market surveillance activities, including maintenance of associated documentation and reporting requirements - Support EU MDR compliance activities in partnership with external regulatory consultants, including CERs, PSURs, and PMS deliverables - Maintain quality documentation and records necessary to support BSI certification activities and ongoing CE mark compliance - Own and execute the Internal Audit Program, including audit planning, scheduling, execution, findings management, and verification of corrective action closure - Coordinate CHAP accreditation activities and ongoing DME compliance requirements, including preparation for and management of external audits - Partner with external auditors and regulatory agencies to support inspections, audits, and compliance readiness activities - Ensure the Quality Management System remains compliant with FDA, ISO 13485, CHAP, EU MDR, and other applicable regulatory and quality standards - Support system validation activities, process improvements, and ongoing enhancements to quality systems and tools as needed QUALIFICATIONS: - 5+ years of progressive Quality Assurance experience within the medical device industry, including experience in regulated manufacturing environments - 2+ years of people leadership or management experience, with demonstrated ability to lead and develop high-performing teams - Strong working knowledge of ISO 13485, 21 CFR Part 820, FDA Quality System Regulations, and EU MDR requirements - Hands-on experience utilizing eQMS and PLM systems to support quality and compliance initiatives - Ability to interpret, implement, and adapt to evolving regulatory requirements, including DME quality system standards - Solid understanding of core quality processes, including CAPA, nonconformance management, complaint handling, change control, and internal auditing - Experience partnering with external auditors and regulatory agencies, including BSI, FDA, CHAP, or equivalent organizations - Demonstrated ability to manage multiple priorities and drive execution in a fast-paced, evolving environment - Strong analytical and problem-solving skills, with the ability to identify trends, summarize findings, and communicate recommendations to leadership BENEFITS: Element Science offers a very competitive salary and benefits package including, but not limited to: - Stock Options - 90% employer-paid medical, dental, and vision insurance - Company-paid Basic Life Insurance - 401(k) retirement plan (Traditional and Roth) - Competitive Paid Time Off - Paid Holidays - FSA (Flexible Spending Accounts) - HSA (Health Savings Account) - Employee Assistance Program through PEO The salary for this exempt-level position will be based on experience and qualifications within an established pay range. Pay range: $144,000 - $154,000 Element Science is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on non-merit-based factors prohibited by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. We are not able to sponsor individuals for employment visas for this job. At this time, we are unable to offer relocation assistance.

🏢 Summary: Senior Staff DevOps & Site Reliability Engineer role focused on designing, automating, and operating scalable, secure hybrid and multi-cloud infrastructure across Azure, AWS, and on-prem environments. The position drives SRE practices, AIOps integration, and AI-enabled automation to ensure high availability, compliance, and performance in a regulated healthcare environment. This is a hands-on strategic role influencing infrastructure architecture, reliability standards, and modernization initiatives. 🗂️ Requirements: Bachelor's degree in Information Systems, Computer Science, Engineering, or related field, 8–10 years experience in Infrastructure Engineering, DevOps, or SRE, Hands-on experience with Azure and AWS in production environments, Experience designing and operating hybrid cloud and on-prem infrastructure, Expertise in Infrastructure as Code using Terraform or Bicep, Strong knowledge of SRE practices (SLIs, SLOs, incident management), Experience with Active Directory, Hybrid AD, Entra ID, and Group Policy, Experience implementing zero trust and secure access architectures, Experience with AIOps, predictive analytics, and automated remediation, Knowledge of HIPAA, SOC2 Type II, or HITRUST compliance, Experience with secure remote infrastructure access (VDI, bastion hosts, privileged access workstations) 📃 Skills: Azure, AWS, Terraform, Bicep, AIOps, SRE, ActiveDirectory, EntraID, GroupPolicy, ZeroTrust, VDI, HIPAA, SOC2, HITRUST, VPN, HybridCloud, OnPrem, Observability, Automation, DevOps 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility serving the functional medicine markets, we are proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength lies in four core values—People, Quality, Service, and Innovation. Guided by these principles, we deliver a uniquely integrated approach to healthcare through vertical supply chain integration, advanced technology, and a relentless pursuit of excellence. From manufacturing to distribution to quality control, our teams work collaboratively to push boundaries, improve patient outcomes, and redefine medication accessibility. At Empower, joining our team means more than starting a new job, it means becoming part of a mission to transform healthcare. We empower our employees to innovate, grow, and make a meaningful impact every day. Here, your ideas are valued, your growth is supported, and your contributions are celebrated. If you thrive in a fast-paced, transformative environment where innovation meets purpose, Empower Pharmacy is the place for you. Let's revolutionize healthcare together.Position Summary: The Staff DevOps & Site Reliability Engineer drives enterprise infrastructure reliability, scalability, and security across hybrid and multi-cloud environments, directly impacting system uptime, product quality, and operational efficiency. This role owns architecture, automation, and SRE practices spanning Azure, AWS, and on-prem platforms, ensuring resilient, compliant systems in Empower's highly regulated 503A/503B environment. Leveraging AI as a force multiplier, the role accelerates deployment speed, enhances observability, improves decision-making, and enables predictive operations at scale. As a senior individual contributor, this position influences infrastructure strategy, standards, and modernization initiatives while maintaining hands-on execution rigor. Success requires exceptional strategic thinking, deep technical expertise, and continuous learning agility to drive innovation, optimize performance, and uphold reliability in a hyper-growth, compliance-driven organization. Responsibilities: Infrastructure Engineering Cloud Architecture: Design and operate scalable hybrid and multi-cloud infrastructure across Azure, AWS, and on-prem environments, ensuring high availability, resilience, and cost efficiency while leveraging AI-driven insights to optimize system performance, resource allocation, and architectural decisions. Platform Automation: Build and maintain Infrastructure as Code frameworks using Terraform, Bicep, or similar tools, enabling consistent, auditable deployments while integrating AI-assisted automation to accelerate provisioning, reduce errors, and enhance infrastructure lifecycle management. Network Design: Engineer secure, high-performance networking solutions including hybrid connectivity, segmentation, VPNs, and zero trust architectures, using AI-enhanced analytics to proactively detect vulnerabilities, optimize traffic flows, and ensure secure, compliant communication. Site Reliability Engineering Reliability Engineering: Establish and evolve SRE practices including SLIs, SLOs, and error budgets, leveraging AI-driven observability platforms to improve system reliability, automate incident detection, and enable proactive remediation. Incident Management: Lead incident response, root cause analysis, and post-incident improvements, applying AI-powered anomaly detection and predictive analytics to reduce mean time to resolution, prevent recurrence, and strengthen operational resilience. Capacity Planning: Drive intelligent capacity forecasting and performance optimization using AI models, ensuring infrastructure scales efficiently with demand while maintaining cost discipline, system reliability, and alignment with business growth objectives. AI and Automation Enablement AIOps Integration: Design and implement AI-driven operational capabilities, including predictive monitoring, anomaly detection, and automated remediation, transforming traditional operations into intelligent, self-healing systems. Data Infrastructure: Build AI-ready infrastructure platforms that support advanced analytics, automation pipelines, and enterprise AI workloads, ensuring secure, scalable environments that enable innovation while maintaining regulatory compliance. Decision Intelligence: Leverage AI and data-driven insights to inform infrastructure strategy, optimize performance, and enhance operational decision-making. Knowledge and Skills: Deep expertise in Azure and AWS architecture, hybrid cloud design, and infrastructure automation using Terraform, Bicep, or similar tools. Strong proficiency in Site Reliability Engineering practices, including observability, incident management, and AI-driven monitoring and automation platforms. Advanced knowledge of identity systems including Active Directory and Entra ID, with experience implementing secure access controls and zero trust architectures. Experience with AIOps, including predictive analytics, anomaly detection, capacity forecasting, and automated remediation within infrastructure and DevOps ecosystems. Experience and Qualifications: Bachelor's degree in Information Systems, Computer Science, Engineering, or related field required; master's degree preferred. 8–10 years of hands-on experience in infrastructure engineering, DevOps, or Site Reliability Engineering roles. Proven experience designing, implementing, and operating hybrid infrastructure solutions across on-premises and cloud environments. Hands-on experience designing and operating solutions across both Microsoft Azure and AWS in production environments. Strong hands-on expertise in Microsoft Active Directory, Hybrid AD, Microsoft Entra ID, and Group Policy. Experience working in regulated environments with knowledge of HIPAA, SOC 2 Type II, and/or HITRUST compliance requirements. Experience operating infrastructure remotely using secure access methods, including VDI, bastion hosts, or privileged access workstations. Strong problem-solving, documentation, and communication skills, with the ability to influence technical direction and drive engineering best practices across teams. Preferred certifications include Azure Solutions Architect Expert, AWS Solutions Architect, Azure Administrator, AWS SysOps Administrator, Azure DevOps Engineer Expert, AWS DevOps Engineer Professional, HashiCorp Terraform Associate, CISSP, CISM, Microsoft Identity and Access Administrator, or Azure Security Engineer. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: The offer is for a Quality Systems Specialist role focused on developing and maintaining a Healthcare Quality Management System for medical software products classified as Software as a Medical Device. The position involves ensuring regulatory compliance for EU and US markets, supporting audits, documentation, and quality processes across the full software lifecycle. The role emphasizes continuous improvement and alignment with medical device standards. 🗂️ Requirements: Minimum 3 years experience with medical device quality systems, Practical experience with ISO 13485, Practical experience with ISO 14971, Degree in engineering, medical technology, life sciences or related field, Experience with structured documentation in regulated environments, Ability to coordinate with multiple stakeholders, Strong analytical and documentation skills, Professional proficiency in English 📃 Skills: ISO13485, ISO14971, IEC62304, Agile, QMS, Audit, RegulatoryCompliance, Documentation, Validation 🏢 Description: Project overview You will be involved in the development and maintenance of a Healthcare Quality Management System that supports multiple medical software products delivered to international markets. The project focuses on aligning software engineering practices with medical device regulations and quality standards. Position overview We are looking for a Quality Systems Specialist who will contribute to building and maintaining quality systems for medical software products classified as Software as a Medical Device. You will work on regulatory compliant digital health solutions intended for the EU and US markets, focusing on quality processes, documentation, audits, and continuous improvement across the full software lifecycle. Responsibilities Maintain and support the Healthcare Quality Management System and its ongoing certification activities. Support preparation for and participation in external audits, including evidence collection and audit coordination. Provide quality support to medical software projects throughout planning, development, release, and maintenance phases. Prepare and execute internal audits, including audit planning, documentation, reporting, and follow up actions. Support coordination and tracking of corrective and preventive actions. Collaborate with engineering, legal, compliance, and other internal teams on quality and regulatory topics. Participate in customer audits and supplier evaluations within the scope of assigned projects. Contribute to continuous improvement initiatives and systemic quality enhancements. Support validation activities for quality management and documentation tools. Promote quality awareness by delivering internal workshops and training sessions. Requirements At least three years of experience working with medical device quality systems. Practical experience with ISO 13485 and ISO 14971. A degree in engineering, medical technology, life sciences, or a comparable field. Experience working with structured documentation and regulated processes. Ability to work independently while coordinating effectively with multiple stakeholders. Strong analytical, documentation, and written communication skills. Professional working proficiency in English. Interest in developing skills in regulatory affairs for medical software. Nice to have Experience participating in or conducting audits. Exposure to IEC 62304 or other medical software lifecycle standards. Understanding of Agile software development practices. Initial experience with EU or US medical device regulatory frameworks. What We Offer: Vacation days : Up to 26 business days per year. 10 illness/special days off per year (fully paid, no medical papers needed) for all contract types Health and life insurance (Luxmed) MyBenefit platform with Multisport option Internal psychological support service English language classes from the first working day Access to external learning platforms : O’Reilly, LinkedIn Learning, Udemy, and a wide catalog of diverse internal training Flexible workplace : work from the office, from home, or choose a hybrid option Tech Skills Mentoring Program Opportunities to develop as a public speaker, mentor, or technical interviewer Fully paid idle (bench) when not involved in a project Certification reimbursement (AWS, GCP, Microsoft, etc.)

🏢 Summary: Senior sales leadership role responsible for driving end-to-end telehealth partner and channel revenue in a regulated 503A/503B compounding environment. The position owns full-cycle enterprise sales, from demand generation through complex deal structuring and closing, leveraging AI-driven forecasting and CRM tools to build scalable, compliant growth. The role requires deep experience in telehealth or digital health enterprise sales and strong executive-level negotiation capabilities. 🗂️ Requirements: 10+ years enterprise or strategic sales experience in telehealth, digital health, or healthcare technology, Proven track record closing large, complex, multi-stakeholder enterprise deals, Experience in regulated healthcare environments, Expertise in complex deal structuring and revenue growth strategy, Advanced proficiency in AI-driven forecasting and CRM systems, Ability to lead cross-functional teams across sales, technology, operations, and finance, Bachelor’s degree or equivalent experience 📃 Skills: AI, CRM, Forecasting, Analytics, Sales, Negotiation, Telehealth, DigitalHealth, HealthcareTechnology, DataAnalysis 🏢 Description: POSITION SUMMARY The Head of Telehealth Partnerships / Channel Sales owns telehealth partner and channel revenue end-to-end, driving scalable, compliant growth across Empower's 503A/503B environment. This role carries the full sales cycle—from demand generation and partner sourcing through qualification, deal structuring, and closing—positioning Empower's compounding and fulfillment capabilities to telehealth platforms, digital health companies, and provider groups. The leader builds and converts a durable pipeline, deepens existing partner relationships to expand share, and diversifies the partner book beyond GLP-1 into the broader compounded portfolio. Operating in a highly regulated, high-throughput market, this leader pairs commercial rigor with fluency in the compounding regulatory landscape, and uses AI-assisted forecasting and CRM discipline to improve pipeline visibility and predictability. Full-Cycle Telehealth Sales (Demand Generation to Close) Demand Generation: Generate top-of-funnel demand for Empower's telehealth fulfillment offering through targeted outbound, conference and industry presence, referrals, and marketing partnerships—building awareness and a steady flow of qualified partner opportunities. Business Development: Own new telehealth revenue generation, identifying high-value partners and leveraging AI-driven insights to qualify, prioritize, and close opportunities that drive scalable growth. Deal Structuring: Lead end-to-end deal structuring, aligning pricing, product, and operational capabilities using AI modeling to ensure long-term value creation and sustainable partnerships. Pipeline Ownership: Build and manage a robust telehealth pipeline using AI forecasting tools to drive visibility, prioritize efforts, and accelerate conversion across complex sales cycles. Strategic Deal Leadership Pursuit Strategy: Develop and execute complex deal strategies, leveraging AI analytics to assess stakeholders, risks, and competitive dynamics across long-cycle enterprise sales processes. Cross-Functional Leadership: Coordinate Sales, Technology, Operations, Finance, and executive teams using structured cadences and AI tools to maintain deal momentum and alignment. Cycle Management: Drive disciplined execution across extended sales cycles using AI insights to remove blockers, optimize timing, and increase close probability. Executive Relationship Management Executive Engagement: Build trusted relationships with senior executives, using data and AI insights to communicate value and align telehealth solutions to strategic priorities. Value Articulation: Clearly position Empower's differentiated capabilities using AI-supported analytics to demonstrate ROI, outcomes, and competitive advantage. Negotiation Leadership: Lead complex negotiations with executive stakeholders using structured frameworks and AI scenario modeling to achieve favorable outcomes. Forecasting and Sales Discipline Forecast Accuracy: Own pipeline forecasting using AI-driven tools to deliver accurate, data-backed projections and inform leadership decision-making. Deal Visibility: Maintain clear tracking of deal stages, risks, and timelines using CRM systems and AI dashboards to ensure transparency and accountability. Performance Discipline: Establish rigorous sales operating rhythms leveraging AI insights to drive consistency, predictability, and continuous performance improvement. Internal Alignment Strategic Partnership: Partner with Strategic Sales Pursuits to align on opportunity selection, prioritization, and execution using shared data and AI tools. Commercial Leadership: Serve as internal leader for telehealth sales, aligning stakeholders across commercial, operational, and technical teams. Execution Alignment: Ensure seamless coordination across functions using structured processes and AI tools to drive efficient, high-quality deal execution. KNOWLEDGE AND SKILLS Expertise in enterprise sales strategy, complex deal structuring, and revenue growth within telehealth or digital health environments leveraging AI tools effectively. Strong systems thinking with the ability to align commercial strategy, operations, and technology in highly regulated healthcare environments requiring precision and scalability. Advanced proficiency in AI-driven forecasting, CRM systems, and data analytics tools to improve decision-making, pipeline visibility, and sales performance outcomes. Exceptional executive communication, negotiation, and stakeholder management skills driving alignment and influence across cross-functional and external leadership teams. EXPERIENCE AND QUALIFICATIONS 10 or more years of experience in enterprise or strategic sales within telehealth, digital health, or healthcare technology environments. Proven success closing large, complex deals with sophisticated buyers across multi-stakeholder, long-cycle enterprise sales environments. Strong executive presence, negotiation expertise, and demonstrated ability to lead cross-functional teams to drive successful deal outcomes. Bachelor's degree required, or equivalent experience with demonstrated performance in high-growth, regulated, or technology-driven organizations. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Full-time, on-site Operations Manager role for a growing neurology practice in Los Angeles, partnering directly with the founding physician to oversee daily operations and build scalable infrastructure. The position focuses on practice administration, revenue cycle oversight, compliance, HR management, and operational support for future expansion. It offers a career path toward senior operations leadership as the practice grows. 🗂️ Requirements: Hands-on experience in healthcare operations (medical practice, outpatient clinic, or similar), Experience with scheduling, staffing, compliance, and billing cycles, Ability to manage day-to-day clinical operations, Experience in recruiting, onboarding, and performance management, Knowledge of revenue cycle management and budgeting oversight, Ability to manage vendors and insurance partners, On-site availability in Los Angeles, CA, Full-time availability 📃 Skills: HealthcareOperations, PracticeAdministration, Scheduling, Billing, Compliance, RevenueCycle, Budgeting, HR, Recruiting, Onboarding, PerformanceManagement, VendorManagement 🏢 Description: About the Job We are partnered with a confidential neurology practice in the Greater Los Angeles area on the search for its inaugural Operations Manager. Led by one of LA's most prominent and respected neurologists, this practice has built a distinguished reputation for delivering compassionate, evidence-based neurologic care to patients across Greater Los Angeles. The founding physician is at an exciting inflection point: the practice is growing and is ready to bring on a trusted operational partner who will learn the business from the ground up and help build the infrastructure to support future expansion, including the opening of additional locations. This is a career-defining opportunity for an operationally sharp, patient-centric leader who wants to grow into a senior operations executive. The Mandate The physician is seeking an operator-learner grounded in healthcare operations, eager to absorb existing systems and processes, and energized by running a high-touch, patient-centered practice with excellence. The right person will earn trust quickly, grow into the go-to operational voice of the practice, and help shape its next chapter of growth. Key Responsibilities - Own and oversee day-to-day practice operations: scheduling, patient flow, billing coordination, compliance, and facilities - Absorb and master existing systems, workflows, and processes before driving optimization or change - Manage human resources functions including recruiting, onboarding, performance management, and staff development - Support and execute marketing initiatives to grow the practice's patient base and community presence - Partner with the founding physician on financial oversight including budgeting, expense management, and revenue cycle performance - Serve as the primary point of contact for vendors, insurance partners, and external stakeholders - Champion a culture of compassion and responsiveness to ensure exceptional patient care - Collaborate on strategic planning and operational groundwork for future practice expansion Ideal Profile - Hands-on operations experience in a medical practice, outpatient clinic, care facility, physical therapy practice, or similar healthcare environment - Solid foundation in practice administration: scheduling, staffing, compliance, billing cycles, and day-to-day operational execution - Highly organized and detail-oriented, able to manage multiple priorities in a fast-paced clinical setting - Commitment to patient-centered care and team leadership - Entrepreneurial mindset with operational discipline - Desire to grow into a Senior Operations Manager or Director of Operations role - Ambition to help lead the opening of new practice locations Location & Work Model Westside, Los Angeles, CA Full-time, on-site Compensation Base salary starting at $130,000; final compensation commensurate with experience Discretionary bonus Base compensation range: $130,000—$150,000 USD Equal Opportunity & Non-Discrimination Statement The employer is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable laws. All employment decisions are made based on qualifications, merit, and business needs. The workplace is committed to being inclusive, respectful, and free from discrimination, harassment, and retaliation.