June 9, 2026
Senior UX Copywriter
Senior • Remote
100 - 130 PLN
Warsaw, Poland
Senior UX Copywriter / Content Designer – Banking
About the role
We’re looking for an experienced UX Copywriter / Content Designer who will help shape how content is created, structured, and delivered across complex digital banking products. This is a hands-on role with real impact – not only writing content, but also helping define content design standards, ways of working, and collaboration models across the organisation.
You’ll initially focus on corporate banking products, but the role sits within a broader innovation and experience design team, giving you the opportunity to influence multiple digital initiatives as the organisation continues to grow and mature in content design.
What you’ll be responsible for
Content design and strategy
Help establish and scale content design practices within the design organisation
Define and maintain voice & tone guidelines across digital products and platforms
Introduce and promote content-first thinking in product and design processes
Create templates, content patterns, and documentation to ensure consistency across teams and products
UX writing for complex digital products
Create clear, user-focused content for end-to-end digital journeys (onboarding, transactions, servicing, notifications, in-app messaging)
Translate complex financial concepts and regulatory language into clear, understandable user communication
Ensure content is actionable, scannable, and aligned with user context and journey stage
Write and optimise content across multiple platforms (web, mobile, internal tools if needed)
Cross-functional collaboration
Work closely with UX/UI designers, researchers, product owners, and developers throughout the product lifecycle
Partner with legal and compliance teams to ensure content is both clear and compliant
Present and explain content decisions and rationale to senior stakeholders
Build strong relationships across product, design, and business teams in a complex corporate environment
Quality, governance, and mentoring
Review and QA content across projects to ensure consistency, accessibility, and brand alignment
Support and mentor designers, marketers, and product teams in content best practices
Use user feedback, research insights, and performance metrics to continuously improve content
Advocate for accessibility and inclusive language (WCAG and inclusive content principles)
We’re looking for someone who has:
Experience
6+ years of experience in UX writing, content design, or a similar role
Experience in banking, financial services, or other regulated industries
Experience working in large, complex organisations with multiple stakeholders
Experience creating content for regulated digital products and services
Skills
Ability to simplify complex or technical information without losing accuracy
Strong understanding of UX and how content supports user journeys and product usability
Experience working with design tools such as Figma and content management systems
Knowledge of accessibility standards (WCAG) and inclusive content practices
Excellent written and spoken English (this is the main working language)
Mindset
Comfortable working in an environment where not everything is fully defined yet
Able to influence stakeholders and teams without direct authority
Confident explaining and defending content decisions to non-content stakeholders
Combines strategic thinking (content design, standards, governance) with hands-on writing
Curious and proactive about improving how content is created and used in digital products
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