ServiceNow Administrator

Mid • Remote

Warsaw, Poland

Summary:

The role of ServiceNow System Administrator focuses on effectively managing the ServiceNow platform to ensure high performance, reliability, and usability while supporting the IT service environment.

Responsibilities:

Maintain daily operations and health of the ServiceNow platform
Monitor performance and troubleshoot technical issues
Apply patches, upgrades, and changes in a structured and documented way
Manage user roles, groups, and permissions
Ensure data integrity and platform security
Provide technical support and training to end-users
Create and maintain platform documentation
Generate reports and dashboards as needed

Key Requirements:

Bachelor’s degree in Computer Science, IT, or related field
3+ years of experience in ServiceNow system administration
Familiarity with ITIL best practices
Good command of JavaScript and basic web technologies (HTML/CSS)
Fluent in English, both written and spoken
ServiceNow Certified System Administrator certification is a plus
Strong communication skills and a proactive, self-driven attitude

Nice to Have:

Exposure to automation or AI-related platform features
Basic development capabilities or scripting experience

emagine Polska

emagine Polska is a company operating in the telecommunications industry, based in Warsaw, Poland. The company is involved in innovative projects, focusing on the development and maintenance of portals using modern technologies. Emagine Polska values creativity, motivation, and independence in its team members, emphasizing a collaborative work environment. The company is structured to support agile methodologies, particularly SCRUM, and is integrated with DevOps practices, highlighting its commitment to efficient and effective project management. Emagine Polska is distinguished by its focus on leveraging cutting-edge technologies like React.js and TypeScript, and its dedication to fostering a culture of continuous improvement and innovation.

Check if your resume is ATS-ready before applying →Build an ATS-optimized resume