June 8, 2026
Senior IT Operations Specialist (Production Support & Release Management)
Senior • Hybrid
115 - 130 PLN
Warsaw, Poland
Responsibilities:
Support Release Management processes and software deployments to production environments
Monitor, investigate, troubleshoot and resolve issues in production systems
Act as L2 support for incident handling, ensuring timely resolution and escalation when needed
Perform incident management, root cause analysis and contribute to preventive improvements
Support operational stability, system reliability and service availability across distributed platforms
Collaborate with development, infrastructure and support teams to improve production readiness and operational excellence
Contribute to monitoring, alerting and observability practices to proactively identify risks and performance issues
Support secure communication and authentication mechanisms across systems and services
Requirements:
5+ years of experience in IT Operations, Production Support, DevOps or Site Reliability-related roles
Hands-on experience with Docker and Kubernetes
Experience supporting CI/CD processes using Jenkins
Knowledge of version control platforms such as GitHub or Bitbucket
Experience working with Kafka in distributed environments
Good understanding of SQL and troubleshooting data-related issues
Knowledge of microservices architecture and distributed systems support
Experience with authentication and authorization technologies (LDAP, Kerberos, JWT)
Understanding of cryptographic tools and certificate handling (OpenSSL, keytool)
Knowledge of secure communication protocols, including HTTPS
Hands-on experience with logging and observability tools, including Splunk
Experience with monitoring and alerting tools such as Prometheus, InfluxDB and Grafana
Strong analytical and troubleshooting skills, particularly in incident and problem management
Good interpersonal and communication skills, with ability to work effectively across teams
Fluency in English (both written and spoken)
Nice to have:
Experience with PostgreSQL administration or support
Familiarity with enterprise-grade production environments in regulated or large-scale organizations
Exposure to release automation and operational process improvements
Offer:
Private medical care
Co-financing for the sports card
Constant support of dedicated consultant
Employee referral program
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