June 8, 2026
Application Support Engineer
Senior • Hybrid
130 - 130 PLN/hr
Gdansk, Poland
B2B contract
rate 130 pln/h + VAT
work mode: hybrid, Gdańsk
We are seeking an experienced Application Support Engineer to join the team. The ideal candidate will have a deep understanding of DevOps practices, innovative solutions, and the ability to manage complex environments effectively.
Main Responsibilities
Lead RCA processes and implement preventive measures for incident & problem management.
Monitor, analyze, and optimize service performance and stability in production support.
Build, maintain, and enhance deployment pipelines for multiple APIs in CI/CD management.
Maintain Pre-Production and Production environments through effective environment management.
Collaborate closely with Platform Operations teams and the delivery factory to foster cross-team collaboration.
Create comprehensive runbooks and knowledge bases for operational procedures.
Evaluate and implement new DevOps tools, practices, and AI-powered solutions to drive innovation leadership.
Implement Infrastructure as Code practices and drive automation for self-healing infrastructure solutions.
Support AI/ML workload deployments and operations.
Lead the adoption of emerging technologies and best practices.
Key Requirements
Experience with Docker containerization and Kubernetes orchestration.
Proficient in CI/CD tools such as Jenkins and Maven.
Advanced troubleshooting skills using tools like Splunk.
Proficient in relational databases, specifically Oracle and DB2.
Nice to HaveExperience with Infrastructure as Code using Ansible.
Basic knowledge of Spring, Hibernate, XML, JSON, and Kafka.
Experience with modern observability tools such as Prometheus, Grafana, and ELK stack.
Experience in AI/ML operations (MLOps) and AI agent deployments.
Knowledge of AI model serving platforms and ML workload containerization.
Strong understanding of AI agent orchestration and workflow automation.
Ability to evaluate and integrate new DevOps tools and practices.
Software development knowledge in Java/J2EE.
Experience with cloud platforms (AWS, Azure, or GCP).
Familiarity with IBM Datastage.
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Troubleshooting and Incident Response: Maintains a practical understanding of platform components (like OpenShift, ECS, CI/CD) to effectively support troubleshooting and incident response activities. Qualifications: Experience: 6-8 years of relevant experience in technical support, platform operations, or engineering. Core Expertise: Demonstrated experience supporting IT services, platform operations, or infrastructure, with participation in resilience and stability-focused activities. Architectural Acumen: Exposure to architecture concepts with the ability to contribute to technical discussions and understand design decisions. Collaboration and Communication: Strong communication skills and a proven ability to collaborate effectively with business partners, engineering teams, and other cross-functional stakeholders. Cloud-Native & DevOps Tooling (Preferred): Experience with Red Hat OpenShift/Kubernetes, CI/CD tools, and modern observability/monitoring tools (e.g., Prometheus, Grafana, Splunk). Database & Scripting Skills (Preferred): Experience with databases (e.g., Postgres, MongoDB) and scripting or coding abilities in languages like Java, Python, or Go. Organizational Skills: Strong organizational skills with the ability to manage a daily workload and effectively prioritize tasks. Generative AI Knowledge (Preferred): A working knowledge of Generative AI concepts. What we can offer you: By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-KK1 ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: 165 020,00 zł - 280 980,00 zł ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.
Technology
emagine Polska
Senior DevOps Engineer with AWS (banking)
Senior
Hybrid
Warsaw, Poland
160 - 170 PLN/hr
🏢 Summary: Senior DevOps Engineer role focused on delivering and automating a new API Management platform in a banking environment. The position involves infrastructure provisioning, CI/CD pipeline development, container orchestration, and monitoring to support rapid internal and external integrations. Work is performed in a hybrid model with strong emphasis on cloud and automation technologies. 🗂️ Requirements: Proven experience with Docker, Strong knowledge of Kubernetes, Expertise in Terraform for infrastructure as code, Experience with AWS cloud services, Experience with Ansible for automation, Experience building and maintaining CI/CD pipelines, Experience with monitoring tools (Grafana, Prometheus or Splunk), Experience automating infrastructure provisioning 📃 Skills: Docker, Kubernetes, Terraform, AWS, Ansible, Grafana, Prometheus, Splunk, CICD, API 🏢 Description: Industry: banking Location: Hybrid- 3 days per week from office in Gdańsk, Gdynia, Warsaw or Łódź Rate: up to 170 pln/h on b2b Overview We are seeking a Senior DevOps Engineer to support the rollout of a new API Management platform designed for rapid integrations within our organization and with external partners. The ideal candidate will have a robust background in automation, particularly in provisioning infrastructure and implementing CI/CD pipelines. Key skills include proficiency in Docker, Kubernetes, and Terraform, alongside strong experience with AWS and monitoring tools. Main Responsibilities Automate infrastructure provisioning for API gateways using Terraform. Set up monitoring and logs to enhance system performance. Create and maintain CI/CD pipelines for updating APIs and configurations. Build a new Portal for the API catalog, focusing on container deployment and Kubernetes management. Improve monitoring and automation processes for the Kong Gateway project. Key Requirements Proven experience with Docker. Strong knowledge of Kubernetes. Expertise in Terraform for infrastructure as code. Familiarity with AWS cloud services. Experience with Ansible for automation. Proficient in monitoring tools such as Grafana, Prometheus, or Splunk. Nice to Have Familiarity with Kong Gateway or other API gateway implementations.
Technology
emagine Polska
Backend Software Engineer (Digital Transformation)
Senior
Remote
Lisbon, Portugal
🏢 Summary: Backend Software Engineer focused on digital transformation, responsible for modernizing legacy monolithic systems into cloud-native microservices architectures. The role involves building event-driven solutions, high-performance REST APIs, and managing containerized workloads on AWS/GCP with strong emphasis on code quality and end-to-end ownership. Predominantly remote position contributing to a large-scale digital agenda in a fast-paced environment. 🗂️ Requirements: 5+ years professional software development experience, Proven experience with distributed systems, Strong proficiency in Java, Strong proficiency in Spring Boot and Spring Data, Experience with Docker and Kubernetes, Experience with AWS or GCP, Experience implementing event-driven architectures with Apache Kafka, Experience designing and developing RESTful APIs using OpenAPI/Swagger, Fluent English, Fluent Spanish 📃 Skills: Java, Spring, SpringBoot, SpringData, Docker, Kubernetes, AWS, GCP, Kafka, REST, OpenAPI, Swagger, CI/CD, Microservices 🏢 Description: We are seeking a highly skilled Backend Software Engineer with a focus on Digital Transformation . The ideal candidate will have extensive experience in modernizing legacy systems and a strong background in developing microservices architectures. Proven expertise in API development, cloud platforms, and containerized environments is crucial for this role. The individual will play a key role in driving innovative solutions while upholding the highest standards of code quality and delivery. Key Responsibilities Modernization: Drive the transition from legacy monolithic architectures to modular, microservice-based systems. Event-Driven Architecture: Design and implement robust streaming pipelines and messaging solutions (Apache Kafka) to handle high-volume, real-time data. API-First Engineering: Develop and maintain high-performance RESTful APIs, adhering to OpenAPI/Swagger standards. Cloud-Native Delivery: Manage containerized workloads on cloud platforms (AWS/GCP) using Kubernetes, with a focus on CI/CD automation. Code Quality: Uphold engineering excellence through comprehensive unit/integration testing, pair programming, and rigorous architectural design reviews. Ownership: Take end-to-end responsibility for features from initial design to production deployment and observability. Key Requirements 5+ years in professional software development with a proven track record in distributed systems. Deep proficiency in Java and the Spring ecosystem (Spring Boot, Spring Data). Solid experience with containerization (Docker, Kubernetes) and cloud platforms (AWS, GCP). Proven ability to implement event-driven solutions using tools like Apache Kafka. Analytical problem-solver, comfortable navigating ambiguity, and passionate about continuous improvement/Clean Code. Fluent in English and Spanish, with the ability to bridge technical and business requirements. Nice to Have Experience with DevOps practices and CI/CD tools. Familiarity with Agile methodologies. Understanding of cloud security best practices. Other Details This position is focused on contributing to a transformative digital agenda, predominantly remote, with opportunities for collaboration across various teams. Ideal candidates will exhibit flexibility and readiness to adapt to new challenges in a fast-paced environment.