ServiceNow Developer (SAM & ITOM)

🏢 Summary: Long-term hybrid B2B role focused on development, customization, and maintenance of a complex ServiceNow platform in a secure, enterprise-scale environment. The position involves designing custom solutions, managing integrations, and ensuring platform performance, security, and compliance. Work is conducted in English within an international team, with partial onsite presence in Warsaw. 🗂️ Requirements: EU citizenship, Residence in Poland, 5+ years of IT experience, 3+ years of ServiceNow experience, Hands-on ServiceNow development and configuration experience, Strong knowledge of ServiceNow platform and ecosystem, Experience with ServiceNow integrations, Knowledge of IT service management processes, Understanding of IT security standards, ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD) or equivalent, English B2 level minimum 📃 Skills: ServiceNow, REST, SOAP, SSO, LDAP, WebServices, DevOps, ITSM, MariaDB 🏢 Description: Join a long-term international project where you will contribute to the development and maintenance of a complex ServiceNow platform in a secure and highly regulated environment. This role offers stability, technical growth, and the opportunity to work on enterprise-scale solutions. Project information: Type of project: IT services Office location: Warszawa, plac Europejski Work model: Hybrid - 20% onsite Budget:140-180 PLN net/h - b2b (depending on seniority level) Project language: English Project length: Long-term Only candidates with citizenship in the European Union and based in Poland Start date: ASAP (depending on candidate's availability) Your responsibilities Develop and implement ServiceNow configurations and customizations Analyse business needs and advise on new platform functionalities Design and develop custom solutions within ServiceNow Perform testing, validation, and code reviews to ensure quality and stability Collaborate with architects and administrators on development projects Maintain and manage ServiceNow instance, ensuring performance and security Support integrations with external systems (REST, Web Services, SSO, LDAP) Troubleshoot incidents and implement bug fixes and improvements Create and maintain technical documentation, SOPs, and knowledge base articles Contribute to continuous improvement, risk management, and platform optimization We pay attention to candidates who have 5+ years of professional experience in IT, including 3+ years in a similar ServiceNow role Hands-on experience in ServiceNow development, configuration, and maintenance Strong understanding of ServiceNow platform and its product ecosystem Experience in custom solution development and DevOps environments Knowledge of Service Management processes Experience with integrations (REST, SOAP, SSO, LDAP, Web Services) Understanding of IT security standards and complex system environments Ability to analyse requirements and support technical solution design Strong analytical thinking, attention to detail, and problem-solving skills Good communication skills and English at min. B2 level Certifications (required) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) or equivalent Nice to have Experience with ServiceNow on-premise environments Knowledge of MariaDB, performance tuning, and backend maintenance Experience in solution design and architecture support We offer Hybrid work model (Warsaw – approx. 20% onsite) Long-term project ensuring stability Opportunity to work in a secure, enterprise-level environment Collaboration with experienced international teams Real impact on platform development, maintenance, and optimization Additional information Security clearance required (EU CONFIDENTIAL – process initiated within first 45 days)

🏢 Summary: Long-term hybrid role focused on administering, stabilizing, and continuously improving the ServiceNow platform in a secure, enterprise environment. The position involves configuration, integrations, incident support, and ensuring platform quality and compliance. Ideal for experienced ServiceNow professionals with strong governance and security awareness. 🗂️ Requirements: 5+ years of professional IT experience, 2+ years experience as ServiceNow Administrator, Hands-on ServiceNow administration and configuration, Knowledge of ServiceNow product portfolio and ITSM processes, Experience with requirements analysis and project support, Experience with system integrations, Understanding of complex IT systems interoperability, Knowledge of IT security standards, Experience creating technical documentation and SOPs, ServiceNow CSA certification, ServiceNow CAD certification or equivalent, English level B2 minimum, EU citizenship, Residence in Poland 📃 Skills: ServiceNow, ITSM, REST, SOAP, SSO, LDAP, WebServices, CSA, CAD, ITIL, BCMS 🏢 Description: Join a long-term international and public project where you will be responsible for the administration, stability, and continuous improvement of the ServiceNow platform in a secure, enterprise environment. This role is ideal for someone who combines strong technical expertise with a structured, quality-focused approach to platform management. Project information: Type of project: IT services Office location: Warszawa, plac Europejski Work model: Hybrid - 60% onsite Budget: 140-180 PLN net/h - b2b (depending on seniority level) Project language: English Project length: Long-term Only candidates with citizenship in the European Union and based in Poland Start date: ASAP (depending on candidate's availability) Your responsibilities Administer and maintain the ServiceNow platform, ensuring stability, performance, and security Configure and optimize ServiceNow modules (including ITSM and others) Analyse requirements and support implementation of new functionalities Ensure proper integration with external systems (REST, Web Services, SSO, LDAP) Maintain platform consistency, alignment, and configuration quality standards Support incident resolution, troubleshooting, and system improvements Create and maintain technical documentation, SOPs, and knowledge base articles Contribute to gap analysis and continuous improvement initiatives Support BCMS-related activities, including documentation and process alignment Collaborate with technical teams and stakeholders across the organization We pay attention to candidates who have 5+ years of professional IT experience, including 2+ years in a ServiceNow Administrator role Hands-on experience in ServiceNow administration and configuration Strong knowledge of ServiceNow product portfolio and Service Management processes Experience with requirements analysis and project support Knowledge of integration technologies (REST, SOAP, SSO, LDAP, Web Services) Understanding of complex IT systems and their interoperability Familiarity with IT security standards Experience in creating technical documentation and SOPs Strong analytical skills, attention to detail, and problem-solving mindset Good communication skills and English at min. B2 level Certifications (required) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) or equivalent Nice to have Experience with ServiceNow on-premise environments Experience in solution design or architecture support Exposure to process standardization and governance initiatives We offer Hybrid work model (Warsaw – approx. 60% onsite) Long-term cooperation Opportunity to work in a secure, enterprise-scale environment Collaboration with international teams and stakeholders Real impact on platform stability, governance, and improvement Private medicale care, MultiSport Card, life insurance Additional information Security clearance required (EU CONFIDENTIAL – initiated within first 45 days)

🏢 Summary: Position for a ServiceNow ITOM Developer (Regular or Senior) focused on designing, developing, and optimizing enterprise-scale ITOM solutions within the ServiceNow platform. The role involves working with Discovery, Service Mapping, Event Management, CMDB, and building integrations and automations. Depending on experience, responsibilities include solution design and mentoring junior developers. 🗂️ Requirements: Hands-on experience with ServiceNow development, Strong knowledge of JavaScript and Flow Designer, Experience with Business Rules configuration, Understanding of CMDB and Discovery fundamentals, Experience with ServiceNow platform configuration and customization, Expertise in ITOM modules (Discovery, Service Mapping, Event Management), Experience designing technical solutions, Experience with REST, SOAP, and MID Server integrations, Ability to mentor junior developers (Senior level), English level B2+ (Regular) or C1 (Senior) 📃 Skills: ServiceNow, JavaScript, FlowDesigner, CMDB, Discovery, ITOM, ServiceMapping, EventManagement, BusinessRules, REST, SOAP, MIDServer, AWS, Azure, GCP, ITIL, Agile 🏢 Description: Tech stack: JavaScript ServiceNow FlowDesigner CMBD/discovery fundamentals ITOM modules Requirements: Required Skills (Regular) Hands-on experience with ServiceNow development Knowledge of JavaScript, Flow Designer, Business Rules Understanding of CMDB / Discovery fundamentals Experience with platform configuration & customization English level B2+/C1 Required Skills (Senior) Strong experience as ServiceNow Developer Solid expertise in ITOM modules (Discovery, Service Mapping, Event Mgmt) Experience designing technical solutions Knowledge of integrations (REST / SOAP / MID Server) Ability to mentor junior developers English level C1 (advanced / fluent) Nice to Have ServiceNow certifications ( CSA / CIS-ITOM ) Experience with cloud technologies (AWS / Azure / GCP) Knowledge of ITIL / Agile Scripting & performance optimization skills Project description: We are looking for a ServiceNow ITOM Developer to join our growing ServiceNow practice. Depending on your experience level (Regular / Senior), you will design, develop, and optimize solutions within the IT Operations Management (ITOM) area, working on enterprise-scale implementations. Main responsibilities: Develop and configure solutions within the ServiceNow platform Work with ITOM modules such as: Discovery, Service Mapping, Event Management, CMDB Build workflows, integrations, and automations Collaborate with architects, consultants, and stakeholders Participate in troubleshooting, optimization, and enhancements Contribute to best practices and code quality standards

🏢 Summary: The offer is for a ServiceNow Developer role focused on designing, configuring, and implementing ServiceNow solutions for international clients, particularly in German-speaking environments. The position involves platform development, integrations, and end-to-end solution delivery across key ServiceNow modules. It requires hands-on technical expertise and collaboration within Agile project teams. 🗂️ Requirements: Minimum 3 years of professional experience as a ServiceNow Developer, Strong experience in ServiceNow platform development and configuration, Experience with JavaScript and Glide API, Experience with REST and SOAP integrations, Experience with Flow Designer and IntegrationHub, Knowledge of ITSM processes and ServiceNow architecture, Experience working in Agile environments, Good command of German and English 📃 Skills: ServiceNow, JavaScript, Glide, Flow, IntegrationHub, REST, SOAP, ITSM, ITOM, HRSD, CSM, CMDB, MID, API, ServiceNowStudio, Agile 🏢 Description: Are you passionate about ServiceNow development and ready to work on international client projects? For our growing digatus team in Wrocław, we are looking for a motivated ServiceNow Developer with German language proficiency who enjoys platform development, technical problem-solving, and working in international client environments. Your Tasks As a ServiceNow HR Service Delivery (HRSD) Developer, you will design, configure, customize, and implement ServiceNow solutions for our clients. Your responsibilities include: Developing, configuring, and customizing ServiceNow applications and modules Implementing solutions across areas such as ITSM, HRSD, ITOM, CSM, CMDB, workflows, and integrations Creating and maintaining business rules, client scripts, UI policies, flows, forms, reports, and dashboards Supporting integrations with third-party systems using APIs, REST/SOAP, MID Server, and other ServiceNow integration capabilities Translating business and technical requirements into scalable ServiceNow solutions Collaborating with consultants, architects, project managers, QA, and client stakeholders Supporting testing, troubleshooting, documentation, deployment, and release activities Ensuring clean code, platform best practices, maintainability, and upgrade readiness Your Profile You bring solid ServiceNow development experience and enjoy working in international project environments. You should have: Professional experience as a ServiceNow Developer , ideally 3+ years Strong knowledge of ServiceNow platform development and configuration Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP integrations, and ServiceNow Studio Good understanding of ITSM processes and ServiceNow platform architecture Experience with Agile delivery methods Structured, solution-oriented, and reliable working style Strong analytical and problem-solving skills Good command of German and English , both written and spoken Nice to Have ServiceNow certifications, e.g. CIS HRSD , CSA, CAD, CIS ITSM, CIS ITOM ITIL Foundation certification Experience with CMDB, Discovery, Event Management, Performance Analytics, Service Portal, or advanced integrations Knowledge of automated testing, ATF, DevOps, or CI/CD approaches within ServiceNow Experience in international enterprise projects or managed service environments What We Offer A growing international team within the digatus group Exciting ServiceNow projects for enterprise clients Opportunity to work with German-speaking clients and international delivery teams Professional development and ServiceNow certification opportunities A collaborative, hands-on working culture with short decision-making paths Flexible working models and an attractive workplace in Wrocław Join digatus in Wrocław and help us develop modern ServiceNow solutions for our clients.

🏢 Summary: Offer for an experienced ServiceNow Developer to develop and modernize the ServiceNow platform in the ITSM area, including enterprise integrations and migration to Flow Designer architecture. The role involves backend development, process automation, and integration with external systems such as SAP. The project is delivered for a large construction and real estate client operating in the Swiss and German markets. 🗂️ Requirements: Minimum 5 years of experience as ServiceNow Developer, Strong experience in ServiceNow platform development and configuration, Very good knowledge of JavaScript, Hands-on experience with Glide API, Script Includes, Business Rules, Expertise in Flow Designer, flows and subflows creation, Experience with ITSM modules: Incident, Request, Change, Service Catalog, Experience with REST and SOAP integrations, Experience with MID Server and IntegrationHub, Experience with SAP integrations, ServiceNow CAD and CIS ITSM certification, Residence in Poland, Fluent Polish language 📃 Skills: ServiceNow, ITSM, CSM, JavaScript, GlideAPI, ScriptIncludes, BusinessRules, FlowDesigner, REST, SOAP, MIDServer, IntegrationHub, SAP, Incident, Request, Change, ServiceCatalog, CAD, CIS-ITSM 🏢 Description: Dołącz do projektu realizowanego dla jednej z czołowych firm z branży budowlanej i nieruchomości działającej na rynku szwajcarskim i niemieckim. Organizacja odpowiada za rozwój nowoczesnej infrastruktury, budowę obiektów mieszkaniowych i komercyjnych oraz realizację zaawansowanych projektów infrastrukturalnych, w tym tunelowych. Poszukujemy ServiceNow Developera, który wesprze rozwój i modernizację platformy ServiceNow, ze szczególnym uwzględnieniem obszaru ITSM oraz integracji enterprise. Twoje zadanie Rozwój i konfiguracja rozwiązań na platformie ServiceNow w obszarze ITSM oraz dalsze wsparcie dla modułów CSM Tworzenie i utrzymywanie komponentów backendowych z wykorzystaniem JavaScript, Glide API, Script Includes oraz Business Rules Migracja istniejących procesów z Workflow Editor do nowoczesnej architektury opartej o Flow Designer Projektowanie skalowalnych flowów i subflowów zgodnie z najlepszymi praktykami oraz standardami nazewnictwa Rozwijanie i utrzymywanie integracji z systemami zewnętrznymi, w tym SAP oraz IntegrationHub Współpraca z administratorami, Product Ownerami i zespołami biznesowymi przy projektowaniu i wdrażaniu rozwiązań z wykorzystaniem biegłej znajomości języka angielskiego Wymaganie Minimum 5 lat doświadczenia w roli ServiceNow Developera w obszarze rozwoju i konfiguracji platformy Bardzo dobra znajomość JavaScript oraz technologii ServiceNow, w tym Glide APIs, Script Includes i Business Rules Ekspertyza z zakresu Flow Designer, tworzenia flowów, subflowów oraz automatyzacji procesów Biegłość w pracy z modułami ITSM, w szczególności Incident, Request, Change oraz Service Catalog Praca z integracjami REST/SOAP, MID Server oraz IntegrationHub w środowisku enterprise Posiadanie certyfikatu ServiceNow CAD oraz CIS ITSM lub innej pokrewnej certyfikacji ServiceNow Wymagane przebywanie na terenie Polski oraz płynna znajomość języka polskiego

🏢 Summary: Senior ServiceNow Engineer role focused on designing, building, and operating scalable ITSM and SPM solutions while consolidating the platform and modernizing integrations. The position involves end-to-end development, automation, testing, and governance of a multi-entity ServiceNow environment. You will drive migration from legacy ITSM tools and implement robust integration and CI/CD practices. 🗂️ Requirements: 5+ years ServiceNow development in production environments, Strong expertise in ITSM modules (Incident, Problem, Change, Service Catalog, Request, CMDB), Experience with ServiceNow SPM / Project Portfolio Management, Strong JavaScript scripting with Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, Experience with REST and SOAP integrations, Hands-on experience with MID Server and IntegrationHub, Experience with ATF automated testing, Experience with CI/CD pipelines, Understanding of OOB-first implementation principles, ServiceNow Certified System Administrator (CSA) or equivalent, Experience working in agile delivery environments, Knowledge of platform governance and sustainable customization practices 📃 Skills: ServiceNow, ITSM, SPM, JavaScript, GlideAPI, REST, SOAP, MIDServer, IntegrationHub, ATF, CICD, CMDB, ServiceCatalog, Incident, Problem, Change, Request, Demand, Portfolio 🏢 Description: About our Team: Our team is responsible for the ServiceNow platform, acting as the central hub for expertise and support for Market Units and IT departments across the organization. We focus on IT Service Management (ITSM) and Strategic Portfolio Management (SPM), ensuring the platform runs reliably, scales with business needs, and continuously evolves to support the organization’s growth. Role Purpose: We are looking for a hands-on Senior ServiceNow Engineer to join our ServiceNow chapter and drive platform consolidation, strengthen our Strategic Portfolio Management (SPM), and modernize integrations. This is not a maintenance role - you will design, build and operate solutions that directly impact thousands of users and key business processes. You will help shape a scalable and well-governed ServiceNow platform across multiple business entities, support the migration from legacy ITSM tools to ServiceNow as the single platform of record and contribute to simplifying and improving the integration landscape. Key Responsibilities: Design, configure and develop solutions across ITSM modules (Incident, Problem, Change, Request, CMDB) and SPM modules (Demand, Resource, Project & Portfolio Management) Build custom applications, flows, and automation using low-code tooling and JavaScript/Glide API Architect and implement integrations with enterprise systems (monitoring, HR, finance, DevOps) via REST, MID Server, and IntegrationHub; reduce existing integration debt Own end-to-end testing including ATF automated test suites and quality gates within CI/CD pipelines Design platform automation: event-driven workflows, scheduled jobs, SLA management, and notifications Operate within agile squads across the full delivery lifecycle Platform governance and sustainable customization practices Your Skills: 5+ years hands-on ServiceNow development and configuration in production environments Deep expertise across ITSM modules: Incident, Problem, Change, Service Catalog, Request, CMDB Proven experience with ServiceNow SPM/Project Portfolio Management Strong JavaScript scripting: Glide API, Business Rules, Script Includes, UI Policies, Client Scripts Understanding of OOB-first implementation principles Solid experience with integration patterns: REST, SOAP, MID Server, IntegrationHub Hands-on ATF experience and strong testing/QA discipline ServiceNow Certified System Administrator (CSA) or equivalent Experience in agile, cross-functional delivery environments Platform governance and sustainable customization practices Ideally, you also have: ServiceNow CIS certification in ITSM or SPM/ITBM Exposure to ITOM capabilities such as Discovery, Service Mapping, or Event Management is beneficial. Experience with PLANTA or comparable PPM tooling Familiarity with cloud infrastructure (AWS, Azure, GCP) in a platform ops context CI/CD tooling experience (Jenkins, GitLab CI, GitHub Actions) applied to ServiceNow delivery Experience with event-driven architecture, microservices, or API gateway patterns You will thrive here if you: Solve complex problems with elegant solutions, not workarounds Stay ahead of ServiceNow platform releases and evolving best practices Think upstream and downstream before you build Communicate clearly with both technical and non-technical stakeholders in distributed agile teams Thrive in fast-moving environments with competing priorities and incomplete information What you can expect from us: We want to provide you with everything you need to succeed. To do that, we offer a bunch of benefits (depending on the type of contract chosen). Paid time off: Enjoy 30 paid days off per year. Flexible benefits budget: Additional budget that can be used for both personal or professional development. Comprehensive medical coverage: Full private healthcare for you and your family, including rehabilitation, psychotherapy, and dental services. Home office allowance: Support for a comfortable and productive remote work setup. Work from anywhere in Poland: Freedom to work remotely with the option to access our modern office in central Warsaw. You could expect occasional travels to Switzerland. Recruitment Process Overview: 45min video call with our recruiter. 1h Technical Video Call. 1h video call with Project Lead. Join us in shaping the future of insurance at Helvetia Baloise Group where in a dynamic, global team setting, you’ll have the freedom to bring your ideas to life and work alongside experts to solve demanding technical challenges.

🏢 Summary: The role focuses on developing modern, user-friendly interfaces within ServiceNow using UI Builder and the Now Experience Framework. You will design and implement dashboards, portals, and workspaces integrated with ITSM/ITOM and CMDB modules to streamline business processes. The position requires hands-on ServiceNow implementation experience and ownership of UI solutions from design to post go-live support. 🗂️ Requirements: 3+ years of ServiceNow implementation experience, Strong knowledge of UI Builder, Strong knowledge of Now Experience Framework, Experience with JavaScript, Experience with Angular or React, Experience integrating with ServiceNow CMDB, Knowledge of ITSM and ITOM workflows, Proven experience delivering UI Builder projects, ServiceNow certification (CAD or UI/UX specialization), English level B2/C1 📃 Skills: ServiceNow, UIBuilder, NowExperience, JavaScript, Angular, React, ITSM, ITOM, CMDB, HTML, CSS 🏢 Description: Tech stack: UI Builder JavaScript Angular/React ITSM/ITOM Requirements: Strong knowledge of UI Builder and Now Experience framework. Familiarity with JavaScript, Angular/React, and web technologies. Experience with ServiceNow CMDB is a strong plus. Knowledge of ITSM/ITOM workflows to design UI aligned with processes. Excellent problem-solving and design-thinking skills. At least 3+ years of ServiceNow implementation experience. Proven track record in UI Builder projects. ServiceNow certification (CAD, UI/UX specialization preferred). Strong communication and collaboration skills. English B2/C1 Project description: We are in search of ServiceNow Developers who are passionate about creating innovative and bespoke solutions for our clients. We value individuals who wish to expand their product knowledge and collaborate with global stakeholders across different workflows of product. If you are keen on initiating discussions and overseeing projects right up to post go-live activities - we are looking for you. As a UI Builder Developer, you will focus on creating modern and user-friendly experiences within ServiceNow using the Now Experience Framework. You will design and implement dashboards, portals, and workspaces that improve user adoption and streamline business processes. Main responsibilities: Design and develop custom UIs using ServiceNow UI Builder and Now Experience Components. Create dashboards, portals, and tailored workspaces for business stakeholders. Ensure performance, accessibility, and responsiveness of the developed UIs. Collaborate with functional consultants, UX/UI designers, and backend developers. Integrate UI components with CMDB, ITSM, and other ServiceNow modules. Implement reusable components and enforce design consistency. Provide technical documentation and best practices for UI development

🏢 Summary: Offer for an independent ServiceNow Specialist responsible for development, administration and DevOps of an on-premise ServiceNow platform in a high-security international environment. The role combines platform customization, system maintenance, integrations and infrastructure support. Position requires on-site work in Warsaw. 🗂️ Requirements: ServiceNow CAD or CSA certification (or equivalent), Experience in ServiceNow development and administration in DevOps role, Experience with on-premise ServiceNow architecture, Knowledge of Service Management processes, Experience with integrations and authentication mechanisms, Knowledge of server and database environments, Ability to troubleshoot technical issues, Fluent English, Availability to work on-site in Warsaw 📃 Skills: ServiceNow, DevOps, REST, API, SSO, LDAP, MariaDB, Tomcat, Java, WebServices 🏢 Description: Poznaj Onwelo Onwelo jest partnerem technologicznym, który dostarcza kompleksowe usługi, od strategii i architektury, przez wdrożenia, po utrzymanie, w obszarach transformacji cyfrowej, danych i automatyzacji. Nasz zespół liczy ponad 400 specjalistów z silnymi kompetencjami seniorskim, a na koncie mamy 300+ zrealizowanych projektów dla dużych organizacji w Polsce, Europie i USA. Działamy z kilku polskich miast oraz z biur w Niemczech, Szwajcarii i USA, łącząc lokalną obecność z globalnym zasięgiem. O projekcie Poszukujemy samodzielnego specjalisty ServiceNow, który wzmocni nasz zespół odpowiedzialny za rozwój i stabilność wewnętrznej platformy usługowej. Projekt realizowany jest w specyficznej architekturze on-premise (lokalna infrastruktura), co łączy zadania programistyczne z podejściem DevOps i administracją systemową. Praca odbywa się w międzynarodowym środowisku o wysokich standardach bezpieczeństwa informacji. Model pracy: 100% on-site (praca stacjonarna w biurze w Warszawie) Twoje zadania Development i Customizacja: Projektowanie i kodowanie nowych funkcji, modyfikowanie istniejących procesów oraz dopasowywanie ServiceNow do bieżących potrzeb organizacji. Administracja i DevOps (on-premise): Nadzór nad techniczną warstwą instancji ServiceNow ulokowanej na własnych serwerach (opieka nad konfiguracją, Apache Tomcat, środowiskiem Java, kopiami zapasowymi oraz optymalizacją wydajności). Utrzymanie i Integracje: Zapewnienie ciągłości działania systemu, wdrażanie aktualizacji (patchowanie), rozwiązywanie incydentów technicznych oraz nadzór nad bazą danych MariaDB . Wsparcie projektowe: Współpraca z architektami w procesie zbierania wymagań biznesowych, analiza ryzyka oraz współtworzenie planów Disaster Recovery. Dokumentacja: Prowadzenie i aktualizacja standardowych procedur operacyjnych (SOPs), bazy wiedzy oraz dokumentacji technicznej wdrożonych rozwiązań. Kogo szukamy Posiadanie min. jednego z poniższych certyfikatów (lub ich międzynarodowych odpowiedników): ServiceNow Certified Application Developer (CAD) ServiceNow Certified System Administrator (CSA) Doświadczenie w programowaniu (development) oraz administracji platformą ServiceNow w roli inżyniera DevOps. Doświadczenie w mapowaniu potrzeb biznesowych na rozwiązania techniczne oraz dobra znajomość procesów Service Management . Znajomość technologii integracyjnych i uwierzytelniających (np. REST API, Web Services, SSO, LDAP ). Silnym atutem będzie wcześniejsza praca z architekturą on-premise platformy ServiceNow oraz znajomość zagadnień serwerowych/bazodanowych (MariaDB, Tomcat, Java). Wysoka kultura pracy: odpowiedzialność, skrupulatność, umiejętność samodzielnego diagnozowania problemów (troubleshooting). Płynna komunikacja w języku angielskim oraz gotowość do codziennej pracy z biura w Warszawie. Co oferujemy Pracę 4 dni w tygodniu z biura w Warszawie Udział w ciekawych projektach dla globalnych klientów Aż 80% awansów w naszej firmie odbywa się wewnętrznie 90% kadry zarządzającej ma wykształcenie techniczne Dostęp do szkoleń wewnętrznych i ścieżek rozwojowych Udział w wydarzeniach zespołowych, firmowych spotkaniach i Town Hallach Wsparcie w budowaniu profesjonalnego wizerunku (personal branding) Dostęp do ubezpieczenia na życie oraz prywatnej opieki medycznej dla siebie i rodziny Karta MultiSport, która wspiera dbałość o zdrowie i kondycję

🏢 Summary: Rola obejmuje rozwój i konfigurację platformy ServiceNow w obszarach ITSM oraz CSM w ramach międzynarodowego projektu modernizacyjnego. Zadania koncentrują się na migracji workflowów do Flow Designer, budowie zaawansowanych integracji (w tym z SAP) oraz tworzeniu skalowalnej architektury przepływów. Stanowisko wymaga silnych kompetencji w zakresie JavaScript i backendu ServiceNow oraz doświadczenia w integracjach enterprise. 🗂️ Requirements: Minimum 5 lat doświadczenia z ServiceNow lub rozwojem aplikacji enterprise, Bardzo dobra znajomość JavaScript, Znajomość Glide API i backendowych komponentów ServiceNow, Doświadczenie w integracjach REST i SOAP, Doświadczenie w integracjach z SAP oraz transformacji payloadów, Praktyczna wiedza z zakresu Flow Designer i ITSM, Certyfikaty CAD oraz CIS ITSM (lub pokrewne), Bardzo dobra znajomość języka angielskiego (min. B2), Płynna znajomość języka polskiego, Przebywanie na terenie Polski 📃 Skills: ServiceNow, ITSM, CSM, JavaScript, GlideAPI, REST, SOAP, SAP, FlowDesigner, ScriptIncludes, BusinessRules 🏢 Description: Dołącz do międzynarodowego projektu, którego celem jest rozwój oraz konfiguracja platformy ServiceNow w obszarach ITSM, a w kolejnych etapach także CSM. Celem jest modernizacja logiki procesowej, migracja istniejących rozwiązań do Flow Designer oraz utrzymanie zaawansowanych integracji, w tym z systemami SAP. Najciekawszym aspektem projektu jest praca nad złożonymi rozszerzeniami integracyjnymi i tworzenie spójnej architektury przepływów, która stanowi fundament dla przyszłych rozwiązań platformowych. Twoje zadania Budowanie i utrzymywanie funkcjonalności ServiceNow w obszarze ITSM oraz później CSM Rozwijanie skalowalnych integracji, w tym z systemami SAP, obejmujących walidację, mapowanie i obsługę błędów Tworzenie komponentów JavaScript, w tym Script Includes, Business Rules i logiki Flow Designer Analizowanie istniejących workflowów i migrowanie ich do Flow Designer z zastosowaniem nowoczesnej architektury przepływów Wymagania Min. 5 lat doświadczenia w pracy z ServiceNow lub rozwojem aplikacji enterprise Mocne umiejętności JavaScript oraz znajomość Glide API i komponentów backendowych ServiceNow Doświadczenie w integracjach REST/SOAP i transformacji payloadów SAP Praktyczna wiedza z zakresu Flow Designer, ITSM oraz tworzenia powtarzalnej logiki backendowej Bardzo dobra znajomość języka angielskiego – min. poziom B2 Certyfikacje CAD oraz CIS ITSM (lub pokrewne) Wymagane przebywanie na terenie Polski oraz płynna znajomość języka polskiego Benefity, które czekają na Ciebie: Tytuł Great Place to Work od 2015 roku - to dzięki opiniom pracowników otrzymujemy tytuł i wdrażamy nowe pomysły Stabilność zatrudnienia - 2,1 MLD PLN przychodu, brak długów, od 2006 roku na rynku Dzielimy się zyskiem z pracownikami - od 2022 roku przeznaczyliśmy na ten cel już ponad 76 milionów PLN Bogaty pakiet benefitów - prywatna opieka zdrowotna, platforma kafeteryjna, zniżki na samochody i więcej Komfortowe miejsce pracy - pracuj w naszych biurach klasy A lub zdalnie Dziesiątki fascynujących projektów dla prestiżowych marek z całego świata 1 000 000 PLN rocznie na Twoje pomysły - taką kwotą wspieramy pasje i akcje wolontariackie naszych pracowników Stawiamy na Twój rozwój - meetupy, webinary, platforma szkoleniowa i blog technologiczny – Ty wybierasz Fantastyczna atmosfera stworzona przez wszystkich Sii Power People Dołącz do zespołu Sii – rozwijaj umiejętności, zdobywaj doświadczenie i buduj karierę!

🏢 Summary: B2B contract for an experienced Technical Delivery Manager to lead end-to-end delivery of cloud-based integration initiatives across multiple teams and products. The role focuses on orchestrating technical workstreams, managing dependencies and risks, and ensuring production readiness in a cloud-native Azure environment. Fully remote work with responsibility for aligning engineering, architecture, and business stakeholders. 🗂️ Requirements: Strong experience with cloud-native architectures in Azure, Hands-on experience with Kubernetes (AKS), Knowledge of workflow orchestration tools (Argo Workflows, Temporal, Airflow), Understanding of DAG-based concepts, Proven experience leading technical delivery across multiple teams, Experience in planning, dependency management, and risk management, Ability to create and manage technical roadmaps, Familiarity with DevOps practices (CI/CD, IaC, GitOps, monitoring), Understanding of data integration patterns and orchestration logic, Ability to translate technical requirements into delivery plans 📃 Skills: Azure, Kubernetes, AKS, Argo, Temporal, Airflow, DAG, CI/CD, IaC, GitOps, Monitoring, DevOps 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Currently, we are looking for an experienced Technical Delivery Manager , who will act as the central orchestrator for delivering integration capabilities across multiple products, teams, and stakeholders. Project information: Location: remotely Type of employment: B2B contract Remuneration: up to 120 PLN net + VAT per hour on B2B Project languages: English Your tasks: Own end-to-end planning and delivery of integration initiatives across multiple teams Manage dependencies, risks, and timelines to ensure predictable delivery Coordinate parallel workstreams and align priorities across engineering, architecture, and business stakeholders Translate business needs into structured, actionable delivery plans Drive roadmap planning and ensure feasibility based on capacity and technical constraints Act as the primary escalation point and lead resolution of delivery blockers Ensure alignment with DevOps practices and readiness for production deployments Requirements: Strong background in cloud-native architectures, preferably in Azure Experience with Kubernetes (AKS) and modern integration platforms Solid understanding of workflow orchestration tools (e.g., Argo Workflows, Temporal, Airflow) and DAG-based concepts Proven experience leading technical delivery across multiple teams in complex environments Strong skills in planning, dependency management, roadmap creation, and risk management Ability to translate complex technical concepts into clear, actionable delivery plans Excellent communication and stakeholder management skills Familiarity with DevOps practices (CI/CD, IaC, GitOps, monitoring) Structured, proactive, and delivery-focused mindset with strong ownership Understanding of data integration patterns, message flows, mappings, and orchestration logic We offer: Private medical care with dental care (covering 70% of costs). Family package option possible. Multisport card (also for an accompanying person). Life insurance. Work with talented engineers on large-scale, technically challenging projects.