ServiceNow Developer with German Skills (m/f/d)

🏢 Summary: Role focused on operational ownership and continuous development of the ServiceNow platform with strong emphasis on HR Service Delivery (HRSD). The position combines hands-on development, integrations, and platform governance with stakeholder coordination and ITSM process alignment. It ensures platform stability, scalability, and continuous improvement in line with business and ITIL standards. 🗂️ Requirements: Professional experience in ServiceNow development or technical consulting, Strong hands-on experience with ServiceNow HRSD, Experience with ITSM processes (Incident, Change, Problem, Request, Major Incident), Experience in ServiceNow development and configuration, Experience with REST and SOAP integrations, Knowledge of Agile methodologies and DevOps practices, Ability to translate business requirements into user stories, Experience with release management, testing, and deployment, Fluent English 📃 Skills: ServiceNow, HRSD, ITSM, ITOM, CMDB, CSM, REST, SOAP, JavaScript, DevOps, Agile, ITIL, IntegrationHub, PerformanceAnalytics, ServicePortal 🏢 Description: For our growing digatus team in Wrocław, we are looking for a ServiceNow Developer / Technical Consultant with strong HR Service Delivery (HRSD) experience who takes ownership of ServiceNow platform operations, service quality and continuous improvement. In this role, you act as the interface between business stakeholders, technical teams, service delivery, and clients. You ensure that the ServiceNow platform supports operational needs, remains stable and scalable, and continuously evolves in line with business priorities. Your Tasks As a ServiceNow Developer / Technical Consultant , you will be responsible for the operational ownership and continuous development of the ServiceNow platform and related services. Your responsibilities include: Taking operational ownership of the ServiceNow platform, including service quality, stability, and continuous improvement Support of DevOps approach (e.g. incidents, test case creation, peer testing, continuous improvements) Development & configuration (e.g. workflows, business rules & scripts, portals & workspaces, custom apps) Integrations expertise using REST/SOAP APIs with HR enterprise systems (e.g. monitoring and enhancements) Translating business and service requirements into clear user stories, acceptance criteria, and delivery priorities Acting as the central interface between stakeholders, ServiceNow developers, consultants, architects, service delivery managers, and business users Supporting the design, implementation, and optimization of ServiceNow modules such as HRSD, ITSM, ITOM, CMDB, CSM, and Service Portal Ensuring that ServiceNow processes support operational excellence, ITIL best practices, and client-specific service requirements Monitoring platform performance, usage, incidents, change requests, and service KPIs Coordinating platform releases, upgrades, cloning activities, testing, and deployment planning Supporting incident, problem, change, request, and major incident processes from a platform ownership perspective Ensuring proper documentation of processes, configurations, decisions, user stories, and operational handovers Driving platform governance, standardization, maintainability, and upgrade readiness Identifying risks, dependencies, improvement opportunities, and automation potential Supporting stakeholder communication, service reviews, workshops, and decision-making processes Working closely with delivery teams to ensure high-quality, timely, and business-oriented outcomes Your Profile You combine ServiceNow knowledge with strong ownership, communication skills, and a structured delivery mindset. You should have: Professional experience as a Product Owner, ServiceNow Developer, ServiceNow Consultant, Business Analyst, or similar role Seasoned hands-on ServiceNow developer / technical consultant with strong HR Service Delivery (HRSD) experience of the ServiceNow platform Good knowledge of ITSM processes , especially Incident, Change, Problem, Request, and Major Incident Management Experience in backlog management, prioritization, stakeholder management, and requirement clarification Ability to translate business needs into actionable requirements and user stories Understanding of Agile delivery methods, release planning, testing, and continuous improvement Strong analytical, organizational, and communication skills A proactive, solution-oriented mindset with strong ownership mentality Ability to work independently and coordinate across multiple teams and stakeholders Good command of English , both written and spoken Nice to Have Experience with ServiceNow modules such as ITOM, CMDB, HRSD, CSM, Service Portal, Performance Analytics, or IntegrationHub ServiceNow certifications, e.g. Certified System Administrator, CIS HRSD, CIS ITSM, CIS ITOM or Product Owner-related certifications ITIL Foundation certification Experience in managed service environments, IT operations, or enterprise service management Good command of German or other foreign languages Experience working with international clients and distributed delivery teams What We Offer A growing international team within digatus polska Opportunity to take ownership of ServiceNow operational excellence and platform development Exciting client environments and international ServiceNow delivery projects Collaboration with experts from consulting, development, operations, and managed services Professional development and certification opportunities Flexible working models and an attractive workplace in Wrocław A hands-on, team-oriented culture with short decision-making paths Join digatus polska in Wrocław and help us drive operational excellence on the ServiceNow platform.

🏢 Summary: Long-term hybrid B2B role focused on development, customization, and maintenance of a complex ServiceNow platform in a secure, enterprise-scale environment. The position involves designing custom solutions, managing integrations, and ensuring platform performance, security, and compliance. Work is conducted in English within an international team, with partial onsite presence in Warsaw. 🗂️ Requirements: EU citizenship, Residence in Poland, 5+ years of IT experience, 3+ years of ServiceNow experience, Hands-on ServiceNow development and configuration experience, Strong knowledge of ServiceNow platform and ecosystem, Experience with ServiceNow integrations, Knowledge of IT service management processes, Understanding of IT security standards, ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD) or equivalent, English B2 level minimum 📃 Skills: ServiceNow, REST, SOAP, SSO, LDAP, WebServices, DevOps, ITSM, MariaDB 🏢 Description: Join a long-term international project where you will contribute to the development and maintenance of a complex ServiceNow platform in a secure and highly regulated environment. This role offers stability, technical growth, and the opportunity to work on enterprise-scale solutions. Project information: Type of project: IT services Office location: Warszawa, plac Europejski Work model: Hybrid - 20% onsite Budget:140-180 PLN net/h - b2b (depending on seniority level) Project language: English Project length: Long-term Only candidates with citizenship in the European Union and based in Poland Start date: ASAP (depending on candidate's availability) Your responsibilities Develop and implement ServiceNow configurations and customizations Analyse business needs and advise on new platform functionalities Design and develop custom solutions within ServiceNow Perform testing, validation, and code reviews to ensure quality and stability Collaborate with architects and administrators on development projects Maintain and manage ServiceNow instance, ensuring performance and security Support integrations with external systems (REST, Web Services, SSO, LDAP) Troubleshoot incidents and implement bug fixes and improvements Create and maintain technical documentation, SOPs, and knowledge base articles Contribute to continuous improvement, risk management, and platform optimization We pay attention to candidates who have 5+ years of professional experience in IT, including 3+ years in a similar ServiceNow role Hands-on experience in ServiceNow development, configuration, and maintenance Strong understanding of ServiceNow platform and its product ecosystem Experience in custom solution development and DevOps environments Knowledge of Service Management processes Experience with integrations (REST, SOAP, SSO, LDAP, Web Services) Understanding of IT security standards and complex system environments Ability to analyse requirements and support technical solution design Strong analytical thinking, attention to detail, and problem-solving skills Good communication skills and English at min. B2 level Certifications (required) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) or equivalent Nice to have Experience with ServiceNow on-premise environments Knowledge of MariaDB, performance tuning, and backend maintenance Experience in solution design and architecture support We offer Hybrid work model (Warsaw – approx. 20% onsite) Long-term project ensuring stability Opportunity to work in a secure, enterprise-level environment Collaboration with experienced international teams Real impact on platform development, maintenance, and optimization Additional information Security clearance required (EU CONFIDENTIAL – process initiated within first 45 days)

🏢 Summary: Offer for an experienced ServiceNow Developer to develop and modernize the ServiceNow platform in the ITSM area, including enterprise integrations and migration to Flow Designer architecture. The role involves backend development, process automation, and integration with external systems such as SAP. The project is delivered for a large construction and real estate client operating in the Swiss and German markets. 🗂️ Requirements: Minimum 5 years of experience as ServiceNow Developer, Strong experience in ServiceNow platform development and configuration, Very good knowledge of JavaScript, Hands-on experience with Glide API, Script Includes, Business Rules, Expertise in Flow Designer, flows and subflows creation, Experience with ITSM modules: Incident, Request, Change, Service Catalog, Experience with REST and SOAP integrations, Experience with MID Server and IntegrationHub, Experience with SAP integrations, ServiceNow CAD and CIS ITSM certification, Residence in Poland, Fluent Polish language 📃 Skills: ServiceNow, ITSM, CSM, JavaScript, GlideAPI, ScriptIncludes, BusinessRules, FlowDesigner, REST, SOAP, MIDServer, IntegrationHub, SAP, Incident, Request, Change, ServiceCatalog, CAD, CIS-ITSM 🏢 Description: Dołącz do projektu realizowanego dla jednej z czołowych firm z branży budowlanej i nieruchomości działającej na rynku szwajcarskim i niemieckim. Organizacja odpowiada za rozwój nowoczesnej infrastruktury, budowę obiektów mieszkaniowych i komercyjnych oraz realizację zaawansowanych projektów infrastrukturalnych, w tym tunelowych. Poszukujemy ServiceNow Developera, który wesprze rozwój i modernizację platformy ServiceNow, ze szczególnym uwzględnieniem obszaru ITSM oraz integracji enterprise. Twoje zadanie Rozwój i konfiguracja rozwiązań na platformie ServiceNow w obszarze ITSM oraz dalsze wsparcie dla modułów CSM Tworzenie i utrzymywanie komponentów backendowych z wykorzystaniem JavaScript, Glide API, Script Includes oraz Business Rules Migracja istniejących procesów z Workflow Editor do nowoczesnej architektury opartej o Flow Designer Projektowanie skalowalnych flowów i subflowów zgodnie z najlepszymi praktykami oraz standardami nazewnictwa Rozwijanie i utrzymywanie integracji z systemami zewnętrznymi, w tym SAP oraz IntegrationHub Współpraca z administratorami, Product Ownerami i zespołami biznesowymi przy projektowaniu i wdrażaniu rozwiązań z wykorzystaniem biegłej znajomości języka angielskiego Wymaganie Minimum 5 lat doświadczenia w roli ServiceNow Developera w obszarze rozwoju i konfiguracji platformy Bardzo dobra znajomość JavaScript oraz technologii ServiceNow, w tym Glide APIs, Script Includes i Business Rules Ekspertyza z zakresu Flow Designer, tworzenia flowów, subflowów oraz automatyzacji procesów Biegłość w pracy z modułami ITSM, w szczególności Incident, Request, Change oraz Service Catalog Praca z integracjami REST/SOAP, MID Server oraz IntegrationHub w środowisku enterprise Posiadanie certyfikatu ServiceNow CAD oraz CIS ITSM lub innej pokrewnej certyfikacji ServiceNow Wymagane przebywanie na terenie Polski oraz płynna znajomość języka polskiego

🏢 Summary: Long-term remote B2B contract for a senior ServiceNow Developer specializing in SAM Pro and ITOM within a large enterprise environment in the logistics and aviation sector. The role focuses on designing, developing, and integrating scalable ServiceNow solutions, particularly across SAM and ITOM modules. The position involves complex enterprise integrations and technical leadership throughout the implementation lifecycle. 🗂️ Requirements: 5+ years of IT experience in enterprise environments, Proven experience with ServiceNow SAM Pro, Proven experience with ServiceNow ITOM, Experience with ServiceNow architecture and integrations, Experience translating functional requirements into technical specifications, Experience integrating ServiceNow with enterprise systems, Experience with ITOM Discovery and Agent Client Collector, Very good English skills 📃 Skills: ServiceNow, SAM, SAMPro, ITOM, ITOMDiscovery, AgentClientCollector, Oracle, EntraID, Dynamics, PowerPlatform, SAP, ABAP, SuccessFactors, IBM, RedHat, GitHub, Jira, Confluence, Miro, DocuSign, Slack, MFT, Integration, Architecture 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking an experienced ServiceNow Developer (SAM & ITOM) to play a key role in designing, developing, and implementing ServiceNow solutions for an international client in the logistics and aviation industry. This position requires strong expertise in ServiceNow SAM Pro and ITOM modules, as well as senior-level technical experience in enterprise environments. Project information: Industry: Logistics and aviation Type of project: Outsourcing Office location: Poland Work mode: Remote Budget: 170–200 PLN net/h – b2b Project length: Long-term Only candidates with citizenship in the European Union and residence in Poland Start date: ASAP (depending on candidate’s availability) Project scope: Design, develop, and maintain ServiceNow solutions with a focus on SAM and ITOM modules in enterprise environments Translate functional requirements into technical specifications and scalable solutions Ensure integration with key enterprise systems and platforms Collaborate with cross-functional teams, including infrastructure and application teams Act as a technical point of contact, providing guidance throughout the project lifecycle Support stakeholders in technical decision-making and solution design Work closely with delivery teams to ensure successful implementation Apply ServiceNow best practices and standards across all developments Key implementation areas (SAM & ITOM): Integration with Oracle and SSO providers (Microsoft Entra ID) to support data collection and software usage visibility Integration with enterprise platforms such as Microsoft Dynamics, Power Platform, SAP (ABAP & SuccessFactors), IBM / Red Hat, and GitHub Implementation and optimization of ITOM Discovery using Agent Client Collector Enhancement of existing integrations (Miro, Jira, Confluence, DocuSign, Slack), including transition from MFT to direct ServiceNow integrations Competence demands: At least 5+ years of IT experience in enterprise environments Proven development experience in ServiceNow SAM Pro and ITOM Strong understanding of ServiceNow architecture, integrations, and development practices Ability to translate functional requirements into technical specifications Experience working in complex enterprise environments Excellent communication skills with both business stakeholders and technical teams Very good English skills We offer: Remote working model Full-time job agreement based on b2b Private medical care with dental care (covering 70% of costs) Multisport card (also for an accompanying person) Life insurance

🏢 Summary: Responsible for leading and delivering global ServiceNow trainings within international rollout projects, enabling end users, key users and local trainers worldwide. The role focuses on training delivery, curriculum execution, localization and go-live support to ensure successful ServiceNow adoption. It combines ServiceNow process expertise with large-scale deployment and enablement activities. 🗂️ Requirements: Master’s degree in Business, Information Systems, Education or related field or Bachelor’s degree with relevant experience, Several years of experience delivering technology trainings in a global environment, Experience with ServiceNow or comparable ITSM/ESM platform, Experience in large international rollout or deployment projects, Knowledge of adult learning principles and digital training methodologies, Proficiency with virtual training tools and LMS platforms, Ability to explain technical concepts to diverse audiences, Willingness to travel internationally up to 50% 📃 Skills: ServiceNow, ITSM, ESM, LMS, Incident, Change, Request, Knowledge, Asset, HR, Training, eLearning, Deployment, Hypercare, Virtualization 🏢 Description: Global ServiceNow Training Lead (m/f/d) Location: Poland / international project environment Employment type: Permanent Apply now! Purpose of the Role You already have experience in delivering international technology trainings and would like to actively support global ServiceNow rollouts? You do not just want to deliver trainings, but also enable end users, key users and local trainers worldwide to confidently apply new processes and systems in day-to-day operations? Then we would be happy to hear from you! Your Future Team You will work in an international ServiceNow implementation environment and collaborate closely with global deployment teams, change management, communications, local trainers and key users. You can expect a responsible role with an international focus, clear rollout structures and a direct impact on the success of global ServiceNow implementations. You will support the preparation, delivery and follow-up of trainings as part of worldwide deployment waves. What You Can Expect Training & Enablement – Deliver interactive, role-based trainings for end users, key users and local trainers, both virtually and on site. Train-the-Trainer – Enable regional and country-specific trainers to independently and effectively deliver localized ServiceNow trainings. ServiceNow Curriculum – Conduct trainings based on the global curriculum and provide structured feedback to the curriculum development team. Localization & Rollout – Adapt training materials and delivery methods to local business processes, languages and regulatory requirements. ServiceNow Processes – Build and maintain a deep understanding of ServiceNow functionalities, workflows and business processes such as Incident, Change, Request, Knowledge, Asset and HR. Deployment & Readiness – Work closely with global implementation, change and communications teams to align trainings with deployment timelines and readiness milestones. Training Effectiveness – Monitor attendance, learner engagement and post-training feedback to assess effectiveness and recommend improvements. Go-live & Hypercare – Support go-live preparation, post-go-live hypercare and refresher trainings as needed. What You Bring Educational background – Master’s degree in Business, Information Systems, Education or a related field; alternatively, a Bachelor’s degree with additional relevant professional experience. Training experience – Several years of experience in delivering technology trainings in a global environment. ServiceNow / ITSM – Ideally, experience with ServiceNow or a comparable ITSM/ESM platform. Rollout expertise – Experience in large international rollout, deployment or transformation projects. Didactics & methodology – Strong knowledge of adult learning principles as well as digital learning and training methods. Tools – Confident use of virtual training tools and LMS platforms. Communication – Ability to explain complex technical concepts clearly and practically to different target groups. Working style – Structured prioritization, high level of independence and confident collaboration across different time zones. Mobility – Willingness to travel internationally approx. 50% of the time. What We Offer International role – Work on a global ServiceNow rollout with high visibility and direct impact on project success. Varied responsibilities – An exciting mix of training, enablement, change, deployment, go-live preparation and hypercare. Room to shape – Opportunity to actively develop training formats, feedback processes and enablement approaches. Professional environment – Collaboration with global project teams, local deployment units and diverse stakeholder groups. Long-term perspective – Development opportunities in a modern and dynamic project environment. About digatus As an IT services group, we provide all core elements of the digital value chain from a single source – from consulting projects and software development to IT operations scenarios. Together with more than 180 colleagues, we support the sustainable success of national and international medium-sized companies and corporate clients. Sounds Like Your Next Step? Simply send us your CV! Note: Even if you do not meet all requirements, we would still be happy to receive your application.

🏢 Summary: Permanent role responsible for leading and delivering global ServiceNow trainings as part of international rollout projects. The position focuses on enabling end users, key users and local trainers, aligning training activities with deployment waves, and supporting go-live and hypercare phases. It combines ServiceNow process expertise with large-scale rollout and digital learning execution in a global environment. 🗂️ Requirements: Master’s degree in Business, Information Systems, Education or related field, or Bachelor’s degree with relevant experience, Several years of experience delivering technology trainings in international environments, Experience with ServiceNow or comparable ITSM/ESM platform, Experience in large international rollout or transformation projects, Knowledge of adult learning principles and digital training methodologies, Proficiency with virtual training tools and LMS platforms, Ability to explain complex technical concepts to diverse audiences, Willingness to travel internationally up to 50% 📃 Skills: ServiceNow, ITSM, ESM, LMS, Incident, Change, Request, Knowledge, Asset, HR, VirtualTraining, DigitalLearning 🏢 Description: Global ServiceNow Training Lead (m/f/d) Location: Poland / international project environment Employment type: Permanent Apply now! Purpose of the Role You already have experience in delivering international technology trainings and would like to actively support global ServiceNow rollouts? You do not just want to deliver trainings, but also enable end users, key users and local trainers worldwide to confidently apply new processes and systems in day-to-day operations? Then we would be happy to hear from you! Your Future Team You will work in an international ServiceNow implementation environment and collaborate closely with global deployment teams, change management, communications, local trainers and key users. You can expect a responsible role with an international focus, clear rollout structures and a direct impact on the success of global ServiceNow implementations. You will support the preparation, delivery and follow-up of trainings as part of worldwide deployment waves. What You Can Expect Training & Enablement – Deliver interactive, role-based trainings for end users, key users and local trainers, both virtually and on site. Train-the-Trainer – Enable regional and country-specific trainers to independently and effectively deliver localized ServiceNow trainings. ServiceNow Curriculum – Conduct trainings based on the global curriculum and provide structured feedback to the curriculum development team. Localization & Rollout – Adapt training materials and delivery methods to local business processes, languages and regulatory requirements. ServiceNow Processes – Build and maintain a deep understanding of ServiceNow functionalities, workflows and business processes such as Incident, Change, Request, Knowledge, Asset and HR. Deployment & Readiness – Work closely with global implementation, change and communications teams to align trainings with deployment timelines and readiness milestones. Training Effectiveness – Monitor attendance, learner engagement and post-training feedback to assess effectiveness and recommend improvements. Go-live & Hypercare – Support go-live preparation, post-go-live hypercare and refresher trainings as needed. What You Bring Educational background – Master’s degree in Business, Information Systems, Education or a related field; alternatively, a Bachelor’s degree with additional relevant professional experience. Training experience – Several years of experience in delivering technology trainings in a global environment. ServiceNow / ITSM – Ideally, experience with ServiceNow or a comparable ITSM/ESM platform. Rollout expertise – Experience in large international rollout, deployment or transformation projects. Didactics & methodology – Strong knowledge of adult learning principles as well as digital learning and training methods. Tools – Confident use of virtual training tools and LMS platforms. Communication – Ability to explain complex technical concepts clearly and practically to different target groups. Working style – Structured prioritization, high level of independence and confident collaboration across different time zones. Mobility – Willingness to travel internationally approx. 50% of the time. What We Offer International role – Work on a global ServiceNow rollout with high visibility and direct impact on project success. Varied responsibilities – An exciting mix of training, enablement, change, deployment, go-live preparation and hypercare. Room to shape – Opportunity to actively develop training formats, feedback processes and enablement approaches. Professional environment – Collaboration with global project teams, local deployment units and diverse stakeholder groups. Long-term perspective – Development opportunities in a modern and dynamic project environment. About digatus As an IT services group, we provide all core elements of the digital value chain from a single source – from consulting projects and software development to IT operations scenarios. Together with more than 180 colleagues, we support the sustainable success of national and international medium-sized companies and corporate clients. Sounds Like Your Next Step? Simply send us your CV! Note: Even if you do not meet all requirements, we would still be happy to receive your application.

🏢 Summary: Long-term hybrid role focused on administering, stabilizing, and continuously improving the ServiceNow platform in a secure, enterprise environment. The position involves configuration, integrations, incident support, and ensuring platform quality and compliance. Ideal for experienced ServiceNow professionals with strong governance and security awareness. 🗂️ Requirements: 5+ years of professional IT experience, 2+ years experience as ServiceNow Administrator, Hands-on ServiceNow administration and configuration, Knowledge of ServiceNow product portfolio and ITSM processes, Experience with requirements analysis and project support, Experience with system integrations, Understanding of complex IT systems interoperability, Knowledge of IT security standards, Experience creating technical documentation and SOPs, ServiceNow CSA certification, ServiceNow CAD certification or equivalent, English level B2 minimum, EU citizenship, Residence in Poland 📃 Skills: ServiceNow, ITSM, REST, SOAP, SSO, LDAP, WebServices, CSA, CAD, ITIL, BCMS 🏢 Description: Join a long-term international and public project where you will be responsible for the administration, stability, and continuous improvement of the ServiceNow platform in a secure, enterprise environment. This role is ideal for someone who combines strong technical expertise with a structured, quality-focused approach to platform management. Project information: Type of project: IT services Office location: Warszawa, plac Europejski Work model: Hybrid - 60% onsite Budget: 140-180 PLN net/h - b2b (depending on seniority level) Project language: English Project length: Long-term Only candidates with citizenship in the European Union and based in Poland Start date: ASAP (depending on candidate's availability) Your responsibilities Administer and maintain the ServiceNow platform, ensuring stability, performance, and security Configure and optimize ServiceNow modules (including ITSM and others) Analyse requirements and support implementation of new functionalities Ensure proper integration with external systems (REST, Web Services, SSO, LDAP) Maintain platform consistency, alignment, and configuration quality standards Support incident resolution, troubleshooting, and system improvements Create and maintain technical documentation, SOPs, and knowledge base articles Contribute to gap analysis and continuous improvement initiatives Support BCMS-related activities, including documentation and process alignment Collaborate with technical teams and stakeholders across the organization We pay attention to candidates who have 5+ years of professional IT experience, including 2+ years in a ServiceNow Administrator role Hands-on experience in ServiceNow administration and configuration Strong knowledge of ServiceNow product portfolio and Service Management processes Experience with requirements analysis and project support Knowledge of integration technologies (REST, SOAP, SSO, LDAP, Web Services) Understanding of complex IT systems and their interoperability Familiarity with IT security standards Experience in creating technical documentation and SOPs Strong analytical skills, attention to detail, and problem-solving mindset Good communication skills and English at min. B2 level Certifications (required) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) or equivalent Nice to have Experience with ServiceNow on-premise environments Experience in solution design or architecture support Exposure to process standardization and governance initiatives We offer Hybrid work model (Warsaw – approx. 60% onsite) Long-term cooperation Opportunity to work in a secure, enterprise-scale environment Collaboration with international teams and stakeholders Real impact on platform stability, governance, and improvement Private medicale care, MultiSport Card, life insurance Additional information Security clearance required (EU CONFIDENTIAL – initiated within first 45 days)

🏢 Summary: Rola obejmuje rozwój i konfigurację platformy ServiceNow w obszarach ITSM oraz CSM w ramach międzynarodowego projektu modernizacyjnego. Zadania koncentrują się na migracji workflowów do Flow Designer, budowie zaawansowanych integracji (w tym z SAP) oraz tworzeniu skalowalnej architektury przepływów. Stanowisko wymaga silnych kompetencji w zakresie JavaScript i backendu ServiceNow oraz doświadczenia w integracjach enterprise. 🗂️ Requirements: Minimum 5 lat doświadczenia z ServiceNow lub rozwojem aplikacji enterprise, Bardzo dobra znajomość JavaScript, Znajomość Glide API i backendowych komponentów ServiceNow, Doświadczenie w integracjach REST i SOAP, Doświadczenie w integracjach z SAP oraz transformacji payloadów, Praktyczna wiedza z zakresu Flow Designer i ITSM, Certyfikaty CAD oraz CIS ITSM (lub pokrewne), Bardzo dobra znajomość języka angielskiego (min. B2), Płynna znajomość języka polskiego, Przebywanie na terenie Polski 📃 Skills: ServiceNow, ITSM, CSM, JavaScript, GlideAPI, REST, SOAP, SAP, FlowDesigner, ScriptIncludes, BusinessRules 🏢 Description: Dołącz do międzynarodowego projektu, którego celem jest rozwój oraz konfiguracja platformy ServiceNow w obszarach ITSM, a w kolejnych etapach także CSM. Celem jest modernizacja logiki procesowej, migracja istniejących rozwiązań do Flow Designer oraz utrzymanie zaawansowanych integracji, w tym z systemami SAP. Najciekawszym aspektem projektu jest praca nad złożonymi rozszerzeniami integracyjnymi i tworzenie spójnej architektury przepływów, która stanowi fundament dla przyszłych rozwiązań platformowych. Twoje zadania Budowanie i utrzymywanie funkcjonalności ServiceNow w obszarze ITSM oraz później CSM Rozwijanie skalowalnych integracji, w tym z systemami SAP, obejmujących walidację, mapowanie i obsługę błędów Tworzenie komponentów JavaScript, w tym Script Includes, Business Rules i logiki Flow Designer Analizowanie istniejących workflowów i migrowanie ich do Flow Designer z zastosowaniem nowoczesnej architektury przepływów Wymagania Min. 5 lat doświadczenia w pracy z ServiceNow lub rozwojem aplikacji enterprise Mocne umiejętności JavaScript oraz znajomość Glide API i komponentów backendowych ServiceNow Doświadczenie w integracjach REST/SOAP i transformacji payloadów SAP Praktyczna wiedza z zakresu Flow Designer, ITSM oraz tworzenia powtarzalnej logiki backendowej Bardzo dobra znajomość języka angielskiego – min. poziom B2 Certyfikacje CAD oraz CIS ITSM (lub pokrewne) Wymagane przebywanie na terenie Polski oraz płynna znajomość języka polskiego Benefity, które czekają na Ciebie: Tytuł Great Place to Work od 2015 roku - to dzięki opiniom pracowników otrzymujemy tytuł i wdrażamy nowe pomysły Stabilność zatrudnienia - 2,1 MLD PLN przychodu, brak długów, od 2006 roku na rynku Dzielimy się zyskiem z pracownikami - od 2022 roku przeznaczyliśmy na ten cel już ponad 76 milionów PLN Bogaty pakiet benefitów - prywatna opieka zdrowotna, platforma kafeteryjna, zniżki na samochody i więcej Komfortowe miejsce pracy - pracuj w naszych biurach klasy A lub zdalnie Dziesiątki fascynujących projektów dla prestiżowych marek z całego świata 1 000 000 PLN rocznie na Twoje pomysły - taką kwotą wspieramy pasje i akcje wolontariackie naszych pracowników Stawiamy na Twój rozwój - meetupy, webinary, platforma szkoleniowa i blog technologiczny – Ty wybierasz Fantastyczna atmosfera stworzona przez wszystkich Sii Power People Dołącz do zespołu Sii – rozwijaj umiejętności, zdobywaj doświadczenie i buduj karierę!

🏢 Summary: The role involves developing and configuring ServiceNow HRSD as part of a global transformation integrating SAP SuccessFactors with ServiceNow. The position focuses on building end-to-end employee service solutions, implementing cross-system integrations, and automating HR processes. It requires strong hands-on HRSD development and expertise in API-based integrations and workflow automation. 🗂️ Requirements: 3+ years of ServiceNow development experience, Hands-on experience with ServiceNow HRSD, Strong knowledge of HRSD modules (Case Management, Knowledge Management, Employee Center, Lifecycle Events), Proficiency in JavaScript and Glide API scripting, Experience with Flow Designer and Workflow Editor, Experience with REST and SOAP integrations, Experience in SAP SuccessFactors and ServiceNow HRSD integration, Understanding of HR processes and employee data models, ServiceNow CSA certification, ServiceNow CIS-HR certification, Experience with IntegrationHub or middleware platforms, Very good command of English 📃 Skills: ServiceNow, HRSD, SAP, SuccessFactors, JavaScript, Glide, REST, SOAP, IntegrationHub, FlowDesigner, Workflow, Boomi, MuleSoft, SAPCPI 🏢 Description: We are looking for an experienced ServiceNow HRSD Developer to join a global transformation initiative integrating SAP SuccessFactors with ServiceNow HR Service Delivery (HRSD). In this role, you will contribute to building seamless, end-to-end employee service experiences, where SAP SuccessFactors acts as the system of record and ServiceNow HRSD serves as the employee-facing service platform. This position requires strong hands-on HRSD expertise, understanding of HR processes, and experience in cross-system HR integrations. Key Responsibilities HRSD Solution Design & Configuration Design, develop, and enhance HRSD components including Case Management, Knowledge Management, Employee Center (ESC), Lifecycle Events, and Document Management Configure HR services, business rules, UI policies, and workflow automations Build employee service experiences aligned with HR processes and SuccessFactors data models Ensure global process consistency across HRSD configurations SAP SuccessFactors Integration Collaborate with integration teams to implement and validate data flows between SuccessFactors and ServiceNow HRSD Support API-based integrations (REST/SOAP), IntegrationHub, and middleware solutions Define data mappings and transformation logic to ensure cross-platform consistency Ensure compliance with HR data security and privacy standards Platform Development & Technical Execution Develop automation using Flow Designer and HR case workflows Participate in upgrades, releases, and regression testing Troubleshoot integration and configuration issues across both platforms Collaborate with SAP and ServiceNow technical teams to ensure stability Collaboration & Delivery Work closely with HR stakeholders, IT teams, and SuccessFactors consultants Translate business requirements into scalable technical solutions Contribute to design workshops and provide HRSD subject matter expertise Support Agile or hybrid delivery methodologies Required Skills & Experience 3+ years of experience as a ServiceNow Developer Proven hands-on experience with ServiceNow HRSD Strong knowledge of: HRSD suite (Case & Knowledge Management, Employee Center, Lifecycle Events) JavaScript and Glide API scripting Flow Designer and Workflow Editor REST/SOAP integrations and data transformation Solid understanding of HR processes and employee data models (e.g., onboarding, employee lifecycle changes, organizational structures) ServiceNow CSA and CIS-HR (HRSD) certifications Very good command of English Nice to Have Experience integrating SAP SuccessFactors (Employee Central, Onboarding, Org/Position Management) with ServiceNow Familiarity with middleware platforms (IntegrationHub, Boomi, MuleSoft, SAP CPI) Experience in large-scale, multi-country HR transformation programs Knowledge of HR data privacy, role-based access, and security standards German language skills We offer: Remote working model Full-time job agreement based on b2b Private medical care with dental care (covering 70% of costs) Multisport card Life insurance

🏢 Summary: Position for a ServiceNow ITOM Developer (Regular or Senior) focused on designing, developing, and optimizing enterprise-scale ITOM solutions within the ServiceNow platform. The role involves working with Discovery, Service Mapping, Event Management, CMDB, and building integrations and automations. Depending on experience, responsibilities include solution design and mentoring junior developers. 🗂️ Requirements: Hands-on experience with ServiceNow development, Strong knowledge of JavaScript and Flow Designer, Experience with Business Rules configuration, Understanding of CMDB and Discovery fundamentals, Experience with ServiceNow platform configuration and customization, Expertise in ITOM modules (Discovery, Service Mapping, Event Management), Experience designing technical solutions, Experience with REST, SOAP, and MID Server integrations, Ability to mentor junior developers (Senior level), English level B2+ (Regular) or C1 (Senior) 📃 Skills: ServiceNow, JavaScript, FlowDesigner, CMDB, Discovery, ITOM, ServiceMapping, EventManagement, BusinessRules, REST, SOAP, MIDServer, AWS, Azure, GCP, ITIL, Agile 🏢 Description: Tech stack: JavaScript ServiceNow FlowDesigner CMBD/discovery fundamentals ITOM modules Requirements: Required Skills (Regular) Hands-on experience with ServiceNow development Knowledge of JavaScript, Flow Designer, Business Rules Understanding of CMDB / Discovery fundamentals Experience with platform configuration & customization English level B2+/C1 Required Skills (Senior) Strong experience as ServiceNow Developer Solid expertise in ITOM modules (Discovery, Service Mapping, Event Mgmt) Experience designing technical solutions Knowledge of integrations (REST / SOAP / MID Server) Ability to mentor junior developers English level C1 (advanced / fluent) Nice to Have ServiceNow certifications ( CSA / CIS-ITOM ) Experience with cloud technologies (AWS / Azure / GCP) Knowledge of ITIL / Agile Scripting & performance optimization skills Project description: We are looking for a ServiceNow ITOM Developer to join our growing ServiceNow practice. Depending on your experience level (Regular / Senior), you will design, develop, and optimize solutions within the IT Operations Management (ITOM) area, working on enterprise-scale implementations. Main responsibilities: Develop and configure solutions within the ServiceNow platform Work with ITOM modules such as: Discovery, Service Mapping, Event Management, CMDB Build workflows, integrations, and automations Collaborate with architects, consultants, and stakeholders Participate in troubleshooting, optimization, and enhancements Contribute to best practices and code quality standards