Senior Security Operations Business Analyst (Customer Discovery & Managed Team Development)

Quick Facts

• Role: Senior SME for Customer Discovery & Managed Team Development in Security Operations

Description

Support customer workshops and discovery engagements to identify new Managed Team and Managed Service opportunities in Security Operations. Provide security operations subject-matter expertise and help evaluate customers’ operational security capabilities, contributing to standardised, optimised, service-based delivery models. Enable scalable and repeatable Security Operations offerings by converting customer demand into managed delivery opportunities.

Responsibilities

Customer Discovery & Opportunity Development

• Support customer workshops and discovery engagements

• Analyse customer operating models, sourcing strategies, and delivery challenges

• Identify opportunities for Managed Teams and Managed Services

• Support development of business cases and target operating concepts

Security Operations Advisory

• Provide subject matter expertise across Security Operations environments

• Support customers in evaluating operational security capabilities

• Contribute to service development initiatives in Security Operations

• Identify opportunities for standardisation, optimisation, and service-based delivery models

Managed Team Development

• Define team structures and delivery responsibilities

• Support staffing concepts and capability planning

• Collaborate with recruitment and delivery functions

• Contribute to scalable and repeatable delivery models

Practice Representation

• Participate in customer meetings and workshops with business units

• Support strategic pursuits and proposal activities

• Develop reusable practice assets and playbooks

• Share lessons learned across the organisation

Requirements

• 5–10 years of experience in Consulting, Solution Design, Service Delivery, or Security Operations

• Experience working with enterprise customers

• Strong knowledge of Security Operations environments

• Workshop facilitation and presentation skills

• Commercial awareness and customer-oriented mindset

• Qualified Security Operations opportunities

• Managed Team opportunities converted into pursuits

• Customer stakeholder engagement

• Contribution to Practice growth and service portfolio development

• Fluent German & English

Benefits

Not specified in the provided posting.