MuleSoft Success Architect

Quick Facts

• Role: MuleSoft Success Architect (Customer Success)

• Constraint: US citizenship required for US government case support

Description

You will be a MuleSoft subject-matter expert driving successful outcomes for strategic customers. The role focuses on evaluating and recommending MuleSoft optimization strategies across technical architecture, DevOps, performance, and solution design, while building reusable delivery/discovery assets and advising enterprise stakeholders. You will also act as a trusted advisor across security, performance, development process, and application governance.

Responsibilities

• Serve as a MuleSoft subject-matter expert within the Success Architect organization, including enterprise architecture concepts, governance, and cross-cloud solutions

• Partner with Signature Success customers to evaluate and recommend technical architecture optimization strategies for MuleSoft

• Develop delivery and discovery assets aligned with the SA engagement catalog for MuleSoft customer needs

• Advise and mentor stakeholders and teams using influence and adaptive communication

• Contribute to business growth by building strong relationships with internal and external partners

Requirements

• US citizenship required for US government case support

• Broad perspective on API and integration patterns, use cases, technologies, and trends

• Significant hands-on MuleSoft practitioner experience in large-scale integration deployments

• MuleSoft certification/recognized expertise with deep knowledge of Anypoint Platform capabilities, limitations, design, and roadmap

• Expert domain knowledge in performance, scaling, DevOps, and containerization; working knowledge of Kubernetes

• Ability to evaluate architecture/infrastructure needs and recommend improvements using MuleSoft and supporting applications

• Demonstrated ability to analyze, design, and optimize business processes through technology and integration, including guiding optimization and migration

• Ability to serve as a trusted advisor to enterprise architects, CTO/CIO, and business stakeholders

• Excellent written, presentation, and communication skills

• Proactive, self-starting, and able to manage tasks independently

• Comfortable multitasking across parallel work streams

Benefits

• Time off programs

• Medical, dental, vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program

• Base salary range: $123,100–$186,300 annually (base salary only)

Role-related note

Salesforce uses AI tools to help recruiters assess resumes; humans make final hiring decisions.