IT Specialist (Internet)

Quick Facts

• Role: IT Specialist (Internet)

Description

The role supports the Directorate of Human Resources by managing shared software administration architecture for military human resources programs and ensuring strong usability across HR web sites and user interfaces. You will act as a program manager for Military Human Resources Automation Transformation Initiatives, develop strategies for optimal use of software and collaborative tools, and resolve user issues for customized web applications, portals, web parts, and integration scenarios. You will also maintain and update organizational web pages.

Responsibilities

• Manage shared software administration architecture supporting military human resources programs

• Serve as program manager for military human resources automation transformation initiatives

• Ensure usability and ease of navigation across web sites and user interfaces

• Develop strategy for optimal use of software and collaborative tools

• Implement software and provide training to the organization

• Evaluate human resources software initiatives

• Resolve user issues, including customized web applications, portals, web parts, and integration scenarios

• Maintain and update organizational web pages

Requirements

• One year of specialized experience covering planning/evaluating HR software initiatives, software implementation and training, resolving user issues (custom web applications/portals/web parts/integration scenarios), and maintaining/updating organizational web pages

• IT-related experience demonstrating: attention to detail, customer service, oral communication, and problem solving

• Ability to obtain and maintain MCSE SharePoint and MCSE SharePoint Applications certifications

• Pass suitability/fitness determination based on background investigation

• Occasional TDY travel required

• Meet education/experience qualification path (Ph.D. or equivalent; graduate education; or a qualifying education+experience combination)

• Provide proof of U.S. citizenship

• Complete Selective Service pre-employment certification statement if applicable

• Willingness to complete a one-year probationary period (unless previously exempt)

Benefits

• Comprehensive federal employee benefits package (eligibility depends on position type)

• Reasonable Accommodation (RA) process for requests related to online assessments, case-by-case