Supervisory Health Information Management Technician (Release of Information)

Quick Facts

• Role: Supervisory Health Information Management Technician (Release of Information)

• Schedule: Monday–Friday, 7:30 am–4:00 pm

• Grade: GS-8 (Supervisory Medical Records Technician, ROI)

• Relocation/PCS: Not authorized

Description

This role supervises Release of Information (ROI) activities in the Health Information Management unit, ensuring that only Veteran-specified information is released to authorized recipients or those with legal authority to receive it.

Responsibilities

• Provide guidance and technical direction to unit/team staff.

• Perform audits and monitor all areas to ensure accurate, timely processing.

• Review employee work for quality, quantity, accuracy, and timeliness; assess performance.

• Prepare requests and recommendations for promotions, reassignments, and other status changes or recognition.

• Prepare and submit functional statements for new positions or updates.

• Resolve formal grievances that can be handled at the first-supervisor level.

• Take disciplinary action as necessary and propose additional disciplinary action to higher authority.

• Ensure record retrieval and record transfers to other VA facilities are timely to support continuity of patient care and ROI.

• Monitor workload and staff production; take action to meet deadlines and maintain accuracy.

• Ensure staff work meets appropriate quality and productivity levels.

Requirements

• U.S. citizenship required.

• Proficiency in written and spoken English.

• Subject to background/security investigation.

• Complete online onboarding and provide acceptable identification for pre-employment requirements.

• Pass pre-employment physical examination.

• Seasonal influenza vaccination is required.

• Complete all application requirements in the announcement’s required documents section.

• Selective Service registration required for eligible males.

• Experience: one year of creditable experience equivalent to the next lower grade level (GS-7).

• Demonstrate supervisory ROI KSAs: policy/workload analysis, interpersonal relations and conflict resolution, staff development/training coordination, and the full range of supervisory duties (assignment of work, performance evaluation, staff selection, and recommendations for awards/advancements/disciplinary actions).

Benefits

A career with the U.S. government includes a comprehensive benefits package. Eligibility depends on the position type and whether the role is full-time, part-time, or intermittent.