Medical Records Technician (Release of Information)

Quick Facts

• Role: Medical Records Technician (ROI)

Description

The Medical Records Technician (ROI) processes Release of Information requests by evaluating authorization forms, applying laws and regulations governing confidentiality, and determining what information can be released. The role supports requesters and patients by guiding them on proper submission requirements and answering questions, while ensuring requests are logged, tracked, and completed in priority order. Work includes searching both paper and electronic health records, composing release responses, and performing secure transfers through VA systems.

Requirements

• U.S. citizenship
• Proficient in written and spoken English
• Complete all application steps, including the online assessment
• Selective Service registration (for eligible males)
• Subject to background/security investigation
• Complete required online onboarding and provide acceptable identification
• Seasonal influenza vaccination requirement
• Education and/or experience aligned to medical terminology and health records (with substitutions allowed)
• For grade level, demonstrate required KSAs (health IT/office tools, privacy/ROI knowledge, ability to manage priorities and follow up, and ability to apply laws such as Privacy Act, FOIA, HIPAA, and 38 U.S.C. 7332)

Benefits

Comprehensive federal employee benefits package (eligibility depends on position type).