
Software Engineering Manager (Payments)
Citizens Bank
Pittsburgh, PA • 56m ago • On-site
Senior
On-site
180,000 - 231,000 USD/yr
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Potential salary for Software Engineering Manager (Payments) role
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$180,000 – $231,000/year
Quick Facts
- Role: Manager, Software Engineering (Payments)
- Work model: 4 days in office (multiple U.S. locations)
Description
Lead a software engineering organization delivering payments platform capabilities, including both product attribute enhancements and new innovations. You will own the EPP (Enterprise Platform Payments) technology roadmap, coordinate cross-team delivery and dependencies, and ensure reliable releases with strong engineering practices. You’ll also govern testing readiness (SIT/QA/hypercare), manage environments, and drive risk/vulnerability remediation while reporting delivery status to senior leadership.
Responsibilities
- Recruit, develop, mentor, and retain a team of software engineers
- Collaborate with architects, product managers, and stakeholders to define customer-aligned design approaches
- Ensure engineering and documentation best practices are followed
- Coordinate with peers to maintain seamless functional workflows
- Drive incremental releases to deadlines while optimizing investment and resources
- Evaluate and limit risk and vulnerabilities using industry best practices
- Manage technology budget tracking, forecasting, timesheets, contractor/vendor tracking, and capacity planning
- Partner with support, infrastructure, development, and operations teams on incident triage, recovery planning, and root cause analysis
- Own the EPP technology roadmap, sprint/release planning, go-live milestones, and delivery risk mitigation
- Serve as the coordination point across EPP teams to resolve blockers and manage escalations
- Provide bi-weekly updates to senior leadership on delivery health, readiness, production status, risks, and budget concerns
- Support architecture and solution design reviews; provide implementation guidance
- Manage EPP environment availability, deployment schedules, refreshes, and release conflicts
- Govern mock testing, SIT, QA, command-center execution, and hypercare (including test data prep and readiness assessments)
- Oversee remediation of Qualys, Wiz, Sonatype, and Fortify findings and report compliance status
Requirements
- 10+ years hands-on software development experience building reliable, scalable consumer-facing products
- 7+ years managerial experience leading teams of engineers
- Deep knowledge of software engineering processes/methodologies (Agile, Waterfall, Scrum, SDLC), configuration management, release management, and systems verification/testing
- Mastery of multiple programming languages, including at least one front-end framework (Angular/React/Vue) and languages such as Python3, Java, JavaScript, Ruby, Golang, C, or C++
- AWS/Azure/GCP experience, including managing sensitive assets
- Bash and Linux experience
- CI/CD pipeline experience (CircleCI, Jenkins, or equivalent)
- Strong written and verbal communication and interpersonal skills
- Bachelor’s degree in a relevant field (Software Engineering, Computer Science, Mathematics, Engineering, or related)
Benefits
- Competitive pay with potential additional incentive earnings (if applicable)
- Comprehensive medical, dental, and vision coverage
- Retirement benefits
- Maternity/paternity leave
- Flexible work arrangements
- Education reimbursement
- Wellness programs
- Paid time off exceeding mandatory paid sick/paid time-away minimums (jurisdiction-dependent)
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