Imaging Services Manager

Quick Facts

• Role: Imaging Services Manager

• Schedule: Full time, Monday–Friday (weekends as needed)

• Hours: 40 per week

Description

Manage and provide operational leadership to diagnostic imaging departments including radiography, fluoroscopy, mammography, ultrasound, computed tomography, nuclear medicine, and/or magnetic resonance imaging. Plan, organize, and direct 24/7 operations and resources to ensure effective and efficient service delivery aligned with applicable standards and regulations. Establish protocols and practices for compliance with Joint Commission standards and laws, standardize workflows, lead continuous improvement (Lean or other methods), and manage budgets to achieve financial targets.

Responsibilities

• Direct 24/7 diagnostic imaging operations; set priorities and operational objectives

• Establish and communicate protocols to ensure compliance with standards, policies, and regulations

• Standardize workflows/processes and implement action plans for change

• Conduct rounds with staff, patients, and physicians; handle service recovery

• Review complaints and incidents; develop improvement plans and corrective actions to minimize operational risk

• Lead continuous improvement initiatives using Lean or other process improvement methods

• Ensure appropriate documentation and audit records are maintained

• Improve communication between departments to standardize workflows

• Remove barriers to productivity and efficiency improvements

• Manage vendor contracts in line with operating unit/system protocols

• Monitor department productivity and review financial reports; develop corrective action plans for variances

• Approve employee expense reimbursements and vendor billing statements

• Lead departmental goal setting, develop metrics, and analyze operational trends

• Supervise staff: hiring/termination decisions, timekeeping approvals, performance evaluation, coaching, and disciplinary/performance improvement plans

• Manage training and orientation plans to ensure competency; ensure professional credentials remain current

• Participate in committees/task forces as needed; assist during peak periods or emergencies

Benefits

• Comprehensive benefits package included