System Analyst

Quick Facts

• Role: System Analyst (system and business analysis for fiscalization and POS)

• Collaboration: Developers, QA, architects, Engineering Manager, Help Desk/Support, external vendors

• Work model: Hybrid (3 days/week in office in Gdańsk or Warsaw)

Description

Join a team responsible for fiscalization and POS systems, delivering solutions for new international markets. You will gather requirements from multiple stakeholders, organize information, and translate business needs into precise technical solutions—supported by clear specifications, process documentation, and acceptance criteria. You’ll also be a key point of contact for system analyses in the area, proactively collecting missing information even when documentation is incomplete.

Responsibilities

• Collect and analyze business and system requirements from multiple stakeholders

• Translate business needs into unambiguous technical requirements, solutions, and acceptance criteria

• Conduct system analysis for new fiscalization and POS features and changes

• Assess AS-IS processes and design TO-BE solutions with edge cases, integrations, risks, and dependencies in mind

• Create and maintain technical documentation (specifications, diagrams, process descriptions, and more)

• Analyze data with SQL and validate correctness of processes and integrations

• Collaborate with developers, QA, architects, Engineering Manager, Help Desk, Support, and external suppliers

• Present requirements, answer questions, and provide subject-matter support during delivery

• Independently obtain missing information, ask targeted questions, and clarify ambiguities

• Manage priorities and run multiple parallel topics with clear, timely communication

• Use AI tools to accelerate analysis and documentation while improving quality

Requirements

• Minimum 3 years of experience in system analysis, IT system design, or a technical role close to development teams

• Strong SQL skills and ability to analyze data in relational databases independently

• Knowledge of REST and SOAP integration/communication principles

• Ability to analyze edge cases, identify inconsistencies and risks, and propose concrete system solutions

• Ability to produce clear technical documentation, including specifications, AS-IS/TO-BE process descriptions, diagrams, and acceptance criteria

• Ownership of the domain; independent work and effective collaboration with developers, QA, architects, and Engineering Manager

• Clear, transparent communication; ability to connect facts and explain using examples

• Ability to translate business needs into technical language and technical solutions into business terms

• Experience with Scrum/Agile and working with Jira and Confluence

• English proficiency for technical documentation, meetings, and email communication with vendors

• Ability to work in a hybrid model (3 days/week in office in Gdańsk or Warsaw) and cooperate with a distributed team

• AI-powered skills: experience using AI tools for analysis and technical work with measurable time savings and quality improvements

Benefits

• Private medical care on preferential terms (Lux Med or Enel Med)

• Group insurance for you and family members on preferential terms

• HeLPP wellbeing program: free and anonymous counseling (legal, psychological, and financial)

• Employee Referral Program

• Development budget for individual skill growth

• Integration budget for regular team meetups

• Working hours with core hours between 9:00 and 15:00

• Car and bike parking

• 25% discount codes for LPP brands (Reserved, Mohito, Cropp, House, Sinsay), shareable also online

• Multisport benefits

• Gym access near the office

• Trust-based working style with autonomy and real impact on how you deliver value