Microsoft Dynamics 365 Business Central ERP Application Specialist

Quick Facts

• Role: In-house ERP Application Specialist for Microsoft Dynamics 365 Business Central

• Focus: Operative ERP application support, interface monitoring, configuration, testing, and end-user enablement

Description

You will be the first point of contact for key users regarding questions, incidents, and day-to-day use of Microsoft Business Central. You will analyze and localize operational errors, define correction and change requests for external developers (no own software development), and operate/monitor integrations such as EDI and intercompany while handling data-exchange issues. You will also configure Business Central, test updates and new features, train end users, and document changes and process improvements.

Responsibilities

• First Ansprechpartner for key users for questions, incidents, and problems in day-to-day Business Central use

• Analyze and narrow down operational errors; review existing code to precisely identify root causes

• Define adjustment and error-correction requirements for external developers and track them to resolution (no in-house software development)

• Operate and monitor existing interfaces (including EDI and intercompany) and handle data-exchange disruptions

• Configure Business Central standard; set up and maintain permissions and system settings

• Test updates, patches, and new functions to ensure quality

• Train and onboard end users; enable them to independently solve recurring issues

• Document processes, changes, and adjustments

• Monitor and evaluate functional Business Central developments to determine which releases/standard features are usable

• Identify optimization opportunities in current processes with the project teams and implement improvements

Requirements

• Degree in (business) informatics or IT training with relevant experience, or comparable qualification

• Practical experience with Microsoft Dynamics NAV or Business Central in operational support/application care or as a key user

• Initial experience with production and logistics processes

• Experience running integrations (e.g., EDI, intercompany, API connections) and handling incidents in data exchange

• Ability to describe correction needs and adjustment requests for external developers accurately and understandably

• Structured, solution-oriented working style with strong service orientation toward internal customers

• Very good German language skills

Benefits

• Mobile work up to once per week (in coordination with the team)

• 30 vacation days with a 5-day/40-hour workweek plus additional half-days on Christmas Eve and New Year’s Eve

• Subsidy for Urban Sports Club; subsidized lunch

• Childcare support allowance

• Company pension scheme

• Training and individual development opportunities

• Modern equipment (laptop and, depending on role, an iPhone)

• Flat hierarchies, open culture, respectful collaboration, and team events