Security Assistant

Quick Facts

• Role: Security Assistant (police service security/dispatch support)

• Schedule: Rotating Panama schedule (7am–7pm and 7pm–7am)

• Work mode: On-site (not virtual)

Description

Monitor and respond to physical security alarms and access control events, including remote door operations and user permission management. Provide emergency and routine communications support for police/fire/medical needs, maintain radio and alarm activity records, and prepare incident reports. Perform dispatch center system checks and troubleshooting, maintain equipment inventories, and use computer systems/databases including NCIC to support operations.

Responsibilities

• Monitor and respond to alarms; trace access patterns; assign/remove user permissions; remotely open and secure doors

• Determine when to dispatch law enforcement or other personnel for investigation

• Maintain radio/alarm activity logs with dates, times, and results of communications

• Prepare completed reports and maintain accountability for government keys/ID cards and police officer badges

• Monitor routine and emergency calls; coordinate responses and communications with law enforcement units

• Operate communications equipment, telephones, and computer systems for routine and emergency operations

• Perform dispatch center system checks; troubleshoot and resolve issues; conduct equipment inventories and maintain records

• Enter, update, and retrieve information from computer systems/databases

• Use NCIC and state systems to access sensitive law-enforcement information; enter/update regional and national records

• Compile and prepare reports for events in police control center operations

• Complete vehicle registration tasks; issue decals and permits

Requirements

• U.S. citizenship

• Completion of all required application steps and an online assessment

• Selective Service registration (for eligible males)

• Subject to background/security investigation

• Complete online onboarding and provide acceptable, REAL ID-compliant identification

• Seasonal influenza vaccination requirement

• Successfully complete a 1-year probationary period to advance the public interest

• Qualify via: 1 year specialized experience (GS-4 equivalent) OR 4 years education above high school OR a qualifying combination

Benefits

A comprehensive U.S. government benefits package is provided; eligibility depends on position type and status.