Partner Account Director

Quick Facts

• Category: Sales

• Role level: Director (Individual Contributor)

• Focus: Global partner account management for Accenture Edge (NeuraFlash)

Description

Lead global partner account management for Accenture Edge across industries, deciding where Salesforce and Accenture should focus effort and building scalable, repeatable partner motions. Manage joint investment based on measured return, resolve deal and relationship escalations, and align teams around a coordinated operating rhythm. Track partnership performance by signals such as partner-influenced pipeline/revenue, certified practitioners, consumption, and customer outcomes.

Responsibilities

• Decide daily where to lean in or stop: segments, industries, regions, and accounts for joint attention

• Allocate and reallocate joint investments based on measured return; retire what is not working

• Resolve escalations on deals, delivery, and the relationship; fix root causes to prevent recurrence

• Build systems to scale co-sell motions (co-sell playbooks, account matching, deal registration, enablement, rules of engagement)

• Run an operating rhythm with pipeline, account prioritization, and ongoing investment adjustment

• Partner with Accenture to build certified Agentforce and Data 360 delivery capacity ahead of demand

• Use automation, data, and AI to reduce manual effort and handoffs

• Manage performance by signal (partner-influenced pipeline/revenue, certified practitioner growth, consumption, customer outcomes and references)

• Spot early indicators of risk or momentum; act before they impact forecast

• Create clear executive narratives for Salesforce and Accenture

• Serve as the primary Salesforce counterpart to Accenture Edge leadership (C-suite/VP trust-building)

• Align cross-functional teams (Sales, Partner Sales, Partner Success, regional/industry PAMs, Marketing, Legal, Operations)

• Bring field/customer signals back into product, program, and partner strategy decisions

Requirements

• 10+ years experience in partnerships, sales, or consulting driving partner revenue and exceeding targets

• Proven success running strategic, global relationships with consulting/SI partners (Accenture experience strongly preferred)

• Experience building scaled, repeatable co-sell motions, ideally including mid-market

• Demonstrated ability to drive significant influenced revenue through SI partnerships

• Deep understanding of co-sell mechanics and partner investment programs, including how to measure return

• Experience with emerging/disruptive AI offerings (e.g., Agentforce Voice, Data 360)

• Strong judgment under ambiguity; explain reasoning and escalate when needed

• Systems thinking to design scalable processes, cadences, and metrics across many accounts/regions/teams

• Executive presence to influence C-suite and VP stakeholders in a matrixed global organization

• Strong command of Salesforce technology: platform/SaaS, Agentforce, Data 360

• Existing relationships across Accenture, ideally including Edge or related Salesforce practices (preferred)

• Bachelor’s degree in Business, Computer Science, or Engineering (MBA preferred)

• Willingness to travel ~20–30%

Benefits

• Medical, dental, vision, and mental health support

• Paid parental leave

• Life and disability insurance

• 401(k) and employee stock purchasing program

• Time off programs