Accounts Receivable Operations Analyst

Quick Facts

• Role: Accounts Receivable Operations Analyst (Accounting Operations)
• Focus: Full-cycle AR operations, collections, and process automation
• Work mode: In-person attendance expected at least 3 days/week (Menlo Park, CA; New York, NY; or Chicago, IL offices)

Description

Responsible for accurately processing receivable transactions and ensuring AR deadlines are met with 100% accuracy. Own end-to-end billing and AR reconciliation, drive collections for delinquent accounts, resolve billing inquiries/payment discrepancies, and provide visibility on account status and resolution timelines. Help build scalable AR processes and identify AI-driven automation opportunities to improve cash application and invoice matching.

Responsibilities

• Manage full-cycle billing: generate timely invoices and customer statements; maintain accurate accounts receivable (AR) records.
• Reconcile outstanding balances; perform variance analysis; execute cash application; validate proof-of-delivery.
• Drive AR performance metrics by proactively managing collections and resolution plans for delinquent accounts.
• Provide high-touch customer support to resolve billing inquiries and payment discrepancies.
• Provide actionable account status updates and resolution timelines to internal leadership.
• Contribute to development and implementation of scalable AR processes, tools, and platforms.
• Identify, evaluate, and integrate AI-driven automation tools to optimize cash application, invoice matching, and routine AR workflows.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum 2–3 years of relevant AR experience in a tech industry or comparable fast-paced, complex environment.
• Hands-on experience with Oracle ERP (or a comparable system).
• Highly organized and deadline-driven; able to process high volumes of transactions with strict accuracy.
• Ability to work independently with minimal supervision and manage time effectively.
• Intermediate Excel skills, including VLOOKUPs, pivot tables, and basic data analysis.
• Strong attention to detail and multitasking ability.
• Familiarity with or strong eagerness to adopt AI-driven financial tools and automations for AR operations.

Benefits

• Performance-driven compensation with multipliers, bonus opportunities, equity, and 401(k) matching.
• Top-tier benefits, including 100% paid health insurance for employees with 90% coverage for dependents.
• Access to an employee fund for investing in a private employee fund with exposure to venture funds.
• Access to best-in-class AI tools and continuous AI skill-building.
• Lifestyle wallet for flexible benefits spending (wellness, learning, and more).
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off including company holidays, paid time off, sick time, parental leave, and more.
• Exceptional office experience with catered meals, events, and comfortable workspaces.